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A veteran in the franchising industry, our very own, Siva Kugathas has been shortlisted in the Transformation category at the bfa HSBC British Franchise Awards, taking place at the Vox, Birmingham, on November 30.

Siva, who before taking over the ServiceMaster Guildford franchise in January 2017, had already had a career in franchising for over 20 years with both KFC and Pizza Hut, used all that knowledge to transform the business, with turnover now 10 times that of when he first took on the resale.

He chose ServiceMaster Clean Contract Services, a contract commercial cleaning specialist franchise as he believed the potential for growth was evident.

“I am always looking for different and unusual ways to promote my business. In 2017 I featured on Eagle Radio in a carpet cleaning video for “National Clean Your Floors Day.”

Yes, that’s right, a video for radio. It was posted across the radio stations social media platforms and had great results. From this short video, I was noticed by a local company and secured a contract worth £100,000. It’s so exciting when trying something new has such a positive impact on your business.

I already feel incredibly proud to be recognised as a finalist in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning would be the ultimate achievement. I always strive to be the best in what I do and a BFA award would be a validation of this.” Siva Kugathas, Franchisee.

Pip Wilkins QFP, CEO of the bfa, said:

“In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefitted people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners.”

Andrew Brattesani, Head of Franchising at HSBC, added:

“From the offset, Siva was determined to double the size of his business in 18 months. He focused heavily on maintaining relationships with the existing client base and receiving monthly feedback from customers, as well as putting staff retention at the centre of his objectives.”

Siva will go head-to-head against three other franchisees in November.

Good luck Siva!

The entire office culture across the UK has completely changed and most businesses will not return back to normal, instead a ‘new normal’ will have to be put in place.

Following lockdown, many businesses are gradually starting the process of getting their staff back to work and there are changes to the offices that have had to be made post-coronavirus.

Returning to work will have to happen in stages and the transition time will be stressful for all involved.

 

What returning to work will look like

Offices around the world are having to change the way they operate, it that means doing flexible working, for example, three days in the office and two days working remotely, or limiting the amount of staff in the offices completely, is something that has to be done.

Having an office presence is important for both processes and cultural practices and it’s going to be tempting to revert back to pre-pandemic. To help stop the spread of COVID-19 this needs to be watched carefully and enforced within the office environment.

There are three employee segments that can be considered:

  • Fully Remote working (All work can be completed at home, like a marketing role for example)
  • Hybrid Remote (As mentioned above, working at the office and at home on split days)
  • On-Site (For those that physically have to be in work, like tradespeople, cleaners etc)

 Get together with your employees and ask them what they’d prefer and if suitable for the type of business bring in the practices they want.

Redesigning the workplace

The pre-pandemic typical office was likely a mixture of private offices and open desks with staff sat side by side, meeting rooms and shared amenities. Well, this is not the case now as new measures have to be in place to keep your staff safe.

Businesses need to create workspaces to keep all employees safe, here are a few examples:

  1. Social Distancing measures must be put in place, meaning the staff are more spread out, although this does mean less staff will be allowed in the offices
  2. Bring in separate cubicles for all employees, protected with screens if needed, block off alternative desks in open-plan offices
  3. Staggered break times to ensure only a limited number of employees are in break out areas at any one time
  4. Introduce a one-way system around the office premises to ensure staff are socially distanced as much as possible
  5. Hand sanitising stations at entry and exit points, also if possible on all employees’ desks

Now is the time to initiate change

Employers around the UK need to start experimenting with bringing their employees back to offices if this isn’t possible then make working remotely more efficient by introducing more organisational digital software.

Experimenting isn’t going to hurt, if something doesn’t work for your company, try something different.

New cleaning measures are a must

Cleaning your office more effectively during and after the pandemic is vital and new cleaning regimes MUST be implemented to keep all employees safe.

Your new cleaning regime should include regular cleaning of high touch point areas on top of your regular cleaning, more frequent cleaning in high traffic areas should also be considered.

If there’s a case within your offices then a deep clean, disinfection and sanitisation should be considered before allowing people back into a possibly contaminated space.

Getting the right cleaning regime in place now, supported by the right professional cleaning company, offers reassurance for you, your employees and any visitors to your building.

If you have been doing the cleaning yourself or not getting the right level of support from your cleaning company it’s time to get in touch with your local ServiceMaster Clean Contract Services company, where you know you can rely on local commitment with national support and over 60 years of experience in the cleaning industry in the UK.

 

The last couple of months have been tough for many local businesses and services as they were forced to temporarily close in March when lockdown was put in place; but some had to remain open. Schools, GP surgeries and some businesses all had to remain open to provide vital services. Staying open to provide these valuable services also created its own challenges, keeping staff, patients and pupils safe had new hurdles to overcome.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) provide daily and weekly cleaning for lots of local businesses, schools, nurseries and healthcare providers all year round; and as their client’s needs changed, they were able to adapt working patterns to ensure that their cleaning staff could meet the increased demand on some of their client’s sites to ensure that they could continue to operate safely.

Not only have ServiceMaster Guildford managed to meet the changing needs of their existing clients but, Siva and his team were more than equipped to help new clients that needed additional cleaning support during the crisis to help them to stay open safely. Suitable PPE (Personal Protective Equipment) was provided for all of the cleaning staff that kept working to help keep both them and their clients safe. All ServiceMaster Guildford staff received and continue to receive regular communication to ensure they are up to date with changing requirements.

It has long been ServiceMaster Guildfords aim to establish a long-term relationship with their clients in which they play a key role in enhancing the image, cleanliness and hygiene of their clients premises.

In 2018 ServiceMaster Guildford invested in EShield technology, a disinfection system using electrostatic sprayers. They were the first approved users of the patented EShield technology in the UK, and this technology has enabled them to also provide COVID-19 sanitisation within 24 hours of a call from their client. ServiceMaster Guildford have sanitised offices and factories that had had positive COVID-19 cases, enabling them to reopen their premises to resume their services as soon as possible. The requirements for general deep cleans and sanitisation is also increasing as more businesses and services are allowed to open.

Siva’s priority is to go above and beyond to provide exceptional customer service, he is working with all of his clients to help them to continue to operate by implementing new or reviewing current cleaning processes to help make it safe for all.

In December , ServiceMaster Clean COntract Services Canterbury/Ashford carried out a Beach Clean to raise money for Porchlight. Porchlight is the largest charity in Kent that helps the homeless and vulnerable.

We are pleased to say we raised £198.50! This will go a long way to funding their homeless helpline or providing welcome packs for someone’s first night away from the streets .

Thank you to everyone who donated!

We shall keep you posted about our next charity event.

porchlight

Here is a recipe to create your own hand sanitiser if you’re having trouble finding any in the shops.

What you’ll need

  • 2/3 cup 99% rubbing (isopropyl) alcohol
  • 1/3 cup 100% pure aloe vera gel
  • Optional: 8-10 drops essential oil for smell
  • Bowl and spoon
  • Funnel
  • Empty squeeze Bottle
  • Gloves
Step 1: Mix the rubbing alcohol, aloe vera and optional essential oil in a bowl with a spoon. Be careful to keep the pure alcohol away from your skin (use gloves when and where you can)
Step 2: Funnel the mixture into the empty bottle. Screw the pump cap back on and you now have hand sanitiser.

DIY Hand Sanitiser Warnings

As easy as it sounds to make your own hand sanitiser, you should all be aware that rubbing alcohol in high quantities can damage your skin. Make sure you stick to the 2:1 proportion to keep the alcohol content around 60%. You must use gloves while mixing and follow up sanitisation with hand moisturiser.
And we hope it goes without saying that hand sanitiser alone is not enough and isn’t going to protect you from getting sick. Wash your hands thoroughly with soap and water when it’s available, and limit how much you touch your face.
Quick Tip for washing hands: Sing Happy Birthday twice while cleaning your hands.
If you need your office clean at all during the outbreak then find your nearest ServiceMaster Clean Contract Services and contact us today.

Siva Kugathas the business owner of ServiceMaster Clean Contract Services Guildford will be sleeping outdoors again this year on the 20th March 2020 for the YMCA Sleep Easy 2020. Siva is raising money to support the YMCA for the work that they do for young homeless people.

You can help Siva raise money for this great cause by donating directly to their fundraising page – https://www.justgiving.com/Siva-Kugathas?utm_source=Sharethis&utm_medium=fundraisingpage&utm_content=Siva-Kugathas&utm_campaign=pfp-email&utm_term=YdaA53wnB.

JustGiving sends your donation straight to YMCA DownsLink Group so that they can put your generosity to good use!

Thank you for your support!

Good handwashing practice is one of the most important steps we can take to combat the spread of germs to others within the workplace. 

Many diseases and conditions are spread by not washing hands properly with soap and clean running water.

Germs on unwashed hands can be transferred to other areas within the workplace, like door handles, handrails, table tops, phones or laptops and transmitted your colleagues. This can lead to sickness as they will regularly touch their nose, eyes or mouth without knowing it.

Bacteria and germs are also spread through food and drink and some germs will multiply in certain foods.

Removing germs through good handwashing can help prevent stomach bugs, respiratory infections and according to the CDC, hand washing reduces the number of sick people with stomach bugs by 31% and the number of people with colds by 16-21%.

At ServiceMaster Clean, we’re big advocates for ensuring everyone knows about good hand washing practice.

The proper handwashing practice

Follow this simple guide to good hand washing to help remove as many germs as possible…

  • Wet your hands under warm clean running water
  • Apply soap and create a lather by rubbing your hands together – using regular soap as opposed to antibacterial is just as effective if used correctly
  • Spread the lather across your hands, onto the backs of your hands, in between your fingers for at least 20 seconds
  • With soapy hands, grip the fingers on each hand, clean in the creases of your thumbs and press your fingertips into your palms to get under your fingernails
  • Rinse your hands well under clean running water
  • Dry your hands well on a clean towel or air dryer and make sure they are completely dry!
  • Turn off the tap using your clean towel remember your dirty hands just turned the tap on
  • Dispose of the paper towel responsibly by recycling where you can

good handwashing

What about hand sanitiser?

Hand sanitisers are a great addition to your germ-killing arsenal! Most sanitisers do not kill all germs so they should be used as an additional resource rather than instead of a good hand wash.

With a good squirt of hand sanitiser in one palm, rub your hands together well and spread it over your hands and fingernails until it’s dry.

If you’ve experienced an outbreak of a virus in the office, you can always call on ServiceMaster Clean Contract Services to provide a deep-clean and fully sanitise of the property. Click here to find your local ServiceMaster Clean.

Here at ServiceMaster Clean Contract Services Canterbury we are passionate about cleaning and giving back to our local community.

As part of our commitment to our local community and our company environmental ethos, ServiceMaster Canterbury took part in a Beach clean. The beach clean took place on Friday 13th November and four members of the office team took part. The team were provided with a litter picking kit by the foreshore services through Canterbury Council and were given a specific part of the beach to clean.
The clean took about an hour and a half in total and made a noticeable difference to the beach so all of the local residents can enjoy it more. As part of our environmentally aware ethos at ServiceMaster Canterbury, we are putting plans in place to take part in more regular beach cleans during 2020.
ServiceMaster Canterbury are putting in plans to go ‘Above and Beyond’ not only in cleaning but also giving back to our local community and raising money for a local charity while we are at it.
Here’s to a brighter, cleaner, healthier 2020

Nowadays more and more offices are becoming dog-friendly, mainly to reduce stress within the work environment. However, keeping your office clean with a furry little friend about can be a challenging task.

It happens in a dog-friendly office

Accidents happen, they’re inevitable and that’s still with a well-trained dog around the office.

Make sure you have a cleaning kit in your office for such accidents, this kit should include the following;

  • Rubber gloves
  • Doggy bags
  • Cleaning spray
  • Sponges

Alternatively, you can hire a professional cleaning service like ServiceMaster Clean to clean it up for you by using enzyme-based cleaning products that will be used to destroy any nasty bacteria that may be lingering.

Keep the dog’s accessories clean

Items like the dog’s bed, blankets and toys will need to be regularly cleaned to eradicate any bad odours or harmful bacteria.

Make sure to wash the dog’s bed and blankets are washed on a high temperature and the toys are cleaned with a sufficient anti-bacterial product.

Regularly vacuum around the office

Instead of sucking up to your boss you will need to suck up the dog hairs on any carpets, upholstery or hard flooring with a good vacuum.

If you have a cleaning company that regularly clean your offices then they will be able to efficiently vacuum your dog-friendly office.

Keep it fresh

If you do have a dog-friendly office keeping the office smelling fresh is important and opening a window regularly throughout the day can help do just that.

You may want to also invest in some air fresheners for the cooler months as no one wants a cold office!

Ensuring your office smells and stays fresh will give a professional feel and be more inviting for any visitors.

If you need any office cleaning services for your dog-friendly or no dogs allowed office then ServiceMaster Clean Contract Services are the company for you, find your local company here.

 

All of the team at ServiceMaster Clean Contract Services Guildford, are delighted that one of our clients – YMCA Guildford Foyer has been nominated for an award at the YMCA Youth Matters awards.

Just over 3 years ago YMCA Guildford was registered as a welcome centre for Unaccompanied Asylum Seeking Children (UASC). Due to local authority cuts the welcome centre service was cut. However YMCA Guildford were determined to maintain their services and put to use the expertise developed in that time to support newly arrived UASC within a supported housing environment.

The award they have been nominated for is the Diversity Award 2019 

Read more here: https://www.ymca.org.uk/about/awards/diversity-award-2019#1553519934929-884973d6-8108aea4-3752

We’d love to help the team atYMCA Guildford Foyer get the votes they need to get shortlisted and get the awesome young people they work with to the event and we’d love it if you could help too.

One of our franchisees, Siva Kugathas, who runs ServiceMaster Clean Contract Services Guildford slept on the streets to support YMCA!

Siva YMCA

YMCA DownsLink Group hosted their annual Sleep Easy Event at Guildford Castle, which had around 31 people sleeping outdoors on the night of Friday 22nd March.

Siva was one of the dedicated men and women that decided to support this fantastic cause and decided to donate a whopping £1000 to the event and YMCA.

“It was very tough having to sleep just the one night outside, but homeless people sleep every night on the street. I knew I would go home the next day, but those who sleep on the streets don’t have that facility. It made me think deeper.” commented Siva

Sleep Easy has taken place in five locations so far across YMCA DownsLink Groups area, and to date, they have raised more than £42,000! The money raised goes towards helping young people that are currently living homeless, for multiple different reasons.

Donations can still be made online to this great cause at bit.ly/SleepEasy19.

Siva also added, “I am proud to have been involved with this event, and at ServiceMaster Clean Contract Services Guildford we are always looking to closely work with local charities and support them in any way we can”.