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Client Problem

A factory had a confirmed case of Covid-19 and had to close.

The area needed to be fully sanitised in order for the employees to enter the factory and production to continue.

How we helped

Following the initial call, quotation and acceptance, our technicians were allocated the work. The technicians arrived on site and carried out the full deep clean, decontamination and wet fogging within 48 hours of the initial call.

All areas were thoroughly deep cleaned, all touch points sanitised using an EPA tested anti-viral cleaner. Finally, wet fogging with hospital grade disinfectant was carried out in of all areas to ensure any airborne particles disturbed from the cleaning process were neutralised.

After the wet fogging process, random areas were swab tested to ensure of cleanliness. Green = Clean!

The benefit

The factory was cleaned overnight so that it could reopen safely to employees the following morning without too much disruption.

If you are not totally happy with your current cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Kent today to find out how they can help with your commercial cleaning requirements.

Client Problem

A retail premises had reported a backed up soil pipe which resulted in raw sewage making its way on to the shop floor. This immediately meant that there would be significant business interruption.

How we helped

The incident happened during the day and had become a business critical peril, therefore we need to act promptly and precisely in order to get the job done.

Our technicians arrived to the site within 48 hours and worked overnight. All standing sewage water and solids were extracted using a wet vac. We then treated areas with an anti-microbial and disinfectant ensuring all the areas were sanitized thoroughly, then the floor was damp mopped.

We also used a nice smelling deodoriser a finishing touch to the clean to combat any lingering odours. To assure the client the areas was successfully disinfected, we swab tested the affected areas upon completion of cleaning. Green = Clean!

The benefit

The technicians worked overnight to ensure the clean-up was completed efficiently, and more importantly so the premises could re-open in the morning.

If you are not totally happy with your current cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Kent today to find out how they can help with your commercial cleaning requirements.

Covid-19 has heightened our awareness of our surroundings and the cleanliness of shared spaces, especially when we’re out in public. We’re all doing our best not to touch our faces, use hand sanitiser, wash our hands frequently and wear face masks.

With new measures around the UK being put into place, the government are advising to work from home if you’re physically able to do so.

So, as business owners and facility managers are working to keep pace with new ‘new normal’, being able to open and stay open where possible, all employees must observe a clean space. Sanitising and disinfecting play a critical role in keeping businesses open and safe and common areas are one of the hardest areas to keep clean. With this being said, we’ve put together 3 tips for managing common areas during Covid-19.

Tip #1 – Determine foot traffic areas

Each business operates differently and uses the space in different ways. Given current pandemic conditions, tracking the different levels of foot traffic is critical.

  • Is the daily foot traffic volume consistent, or is foot traffic heavier on certain days or times?
  • Is it only employees entering and exiting the building, or are there also customers and various contractors using the building?
  • Does your particular facility support or supply those considered “at-risk” (immunocompromised, immunodeficient, elderly, etc.)?
  • Do you have a process for tracking all that are entering and exiting the building? So, in the event of a case, all can be notified to isolate.

The UK government advises on keeping track of all individuals that enter your premises and inform them if they have come into contact with infectious activity.

Make sure you have appropriate cleaning schemes and disinfection cycles in place for your premises, if you have a case or not.

Tip #2 – Determine all high touch areas

Now that you have determined the individuals who are entering and exiting the building it is time to determine what those frequently touched areas are.

Common areas that are visited more often, are more likely to be higher risk areas of infection and that is why it is so important to clean and disinfect common areas in response to your assessed activity.

A good way to work out your high touch areas is to walk through your premises a few times yourself and write down a list of those points that you have to touch to get where you’re going and to do what you need to do.

In addition to these observations, managing common areas during COVID-19 will need to ensure you’re sanitising the following:

  • Doorknobs/handles
  • Light Switches
  • Drawers
  • Refrigerator and Microwave Doors
  • Chair Arms
  • All kitchen and dining areas
  • All bathroom touch surfaces
  • Keyboards and mice
  • Conference room touchpoints
  • Elevator buttons
  • Drinking fountains

Once you have your list compiled, determine the appropriate cleaning agent for each space. Appropriate guidelines are to:

  • Always use approved cleaning methods and products
  • Always use gloves and appropriate PPE (Personal Protective Equipment) when necessary.
  • Always instruct employees on which agents must be diluted and how to do so according to manufacturer guidelines

Alternatively, you can contact your local ServiceMaster Clean Contract Services to complete all schedules and cleaning within your business premises.

Tip #3 – Use a cleaning company

Weekly, daily, and certainly hourly disinfecting is a big task that can take away from business productivity and business goals. Outsourcing cleaning to a trusted and experienced commercial cleaning company can give you peace of mind and give you more time to work on your business.

ServiceMaster Clean Contract Services offer contract cleaning services throughout the UK, if however; you require one-off cleans and do not have contract cleaning requirements you can get in touch with one of our local ServiceMaster Clean sister companies.

You can find your local ServiceMaster Clean Company here.

As we change the way we work and live to the ‘new normal’ and adapt to try and reduce the risks of COVID-19, our knowledge and understanding of professional cleaning services should be clarified so we fully understand what we really need to help reduce risk.

For those that manage facilities, be they general offices, schools or medical practices, it is more important now more than ever to know the differences between cleaning, disinfection, sanitisation and sterilisation – because these terms have specific meanings and their implementation produces different levels of health and safety protection in your workplace.

As a commercial cleaning company with more than 60 years of experience in the UK, all ServiceMaster Clean cleaning operatives know the differences in cleaning terminology and the products, methods and procedures required to achieve a clean, safe and healthy working environment.

To help you communicate effectively with your commercial cleaning providers and help prevent the spread of any infection at your premises, the following are definitions for key cleaning terms:

Cleaning is using soap (or detergent) and water to physically remove visible dirt and impurities from surfaces or objects. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of infection.

Disinfection kills germs on surfaces or objects through the use of chemical products. The disinfection process does not necessarily clean dirty surfaces, but by killing germs on a surface after cleaning, disinfection can further lower the risk of spreading infection.

Sanitisation means reducing the number of germs and microorganisms on surfaces or objects to a safe level. Sanitising is performed after cleaning, by disinfecting surfaces or objects to an approved level that further lowers the risk of spreading infection.

Sterilisation involves the use of high levels of heat, chemicals or other procedures to remove all microorganisms including bacteria, viruses, spores and fungi, from surfaces or objects. Sterilising is rarely required or performed outside of healthcare setting such as hospital operating rooms.

If carried out correctly, cleaning and disinfecting procedures will produce sanitary results. At ServiceMaster Clean, our professional commercial cleaners are experts in creating clean, safe and healthy work environments. We have the experience and resources and national support to help maintain and promote safe practices for infection control for our clients.

We can help you implement effective cleaning, disinfection, sanitisation and sterilisation protocols for your business, school or healthcare facility. Get in touch with your local ServiceMaster Clean and ask how they can help Find your nearest.

DISCLAIMER – COVID-19 is an emerging pathogen and new information becomes available on a regular basis. The information presented here is based on reports available at the time this article was written, in May 2020, and is derived from several sources including the World Health Organization, ServiceMaster Canada, UK Research & Innovation and other sources. The information contained in this article may be updated at any point by the organizations mentioned herein. It is the responsibility of every business to stay current on new information regarding COVID-19 as it emerges. This article should not be construed to be the totality of all information available on COVID-19.