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Client Problem

A factory had a confirmed case of Covid-19 and had to close.

The area needed to be fully sanitised in order for the employees to enter the factory and production to continue.

How we helped

Following the initial call, quotation and acceptance, our technicians were allocated the work. The technicians arrived on site and carried out the full deep clean, decontamination and wet fogging within 48 hours of the initial call.

All areas were thoroughly deep cleaned, all touch points sanitised using an EPA tested anti-viral cleaner. Finally, wet fogging with hospital grade disinfectant was carried out in of all areas to ensure any airborne particles disturbed from the cleaning process were neutralised.

After the wet fogging process, random areas were swab tested to ensure of cleanliness. Green = Clean!

The benefit

The factory was cleaned overnight so that it could reopen safely to employees the following morning without too much disruption.

If you are not totally happy with your current cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Kent today to find out how they can help with your commercial cleaning requirements.

Client Problem

A retail premises had reported a backed up soil pipe which resulted in raw sewage making its way on to the shop floor. This immediately meant that there would be significant business interruption.

How we helped

The incident happened during the day and had become a business critical peril, therefore we need to act promptly and precisely in order to get the job done.

Our technicians arrived to the site within 48 hours and worked overnight. All standing sewage water and solids were extracted using a wet vac. We then treated areas with an anti-microbial and disinfectant ensuring all the areas were sanitized thoroughly, then the floor was damp mopped.

We also used a nice smelling deodoriser a finishing touch to the clean to combat any lingering odours. To assure the client the areas was successfully disinfected, we swab tested the affected areas upon completion of cleaning. Green = Clean!

The benefit

The technicians worked overnight to ensure the clean-up was completed efficiently, and more importantly so the premises could re-open in the morning.

If you are not totally happy with your current cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Kent today to find out how they can help with your commercial cleaning requirements.

ServiceMaster Clean Contract Services Mid Anglia had a call late one evening, approximately 6pm from a Main GP practice in the local area where a patient had come into the GP with severe breathing difficulties. It was confirmed this was due to COVID-19 and the patient was subsequently transferred to Addenbrookes hospital. All areas used by the patient were isolated by the client and they called ServiceMaster Clean Mid Anglia for assistance in getting the areas deep cleaned, decontaminated and suitable to be used again.

sanitisation

After receiving the call, ServiceMaster Clean Mid Anglia assigned a cleaning team who were on site for 7am the following morning. The cleaning team were issued full PPE and under the circumstances were provided with full face coverings to reduce the risk to the cleaning operatives.

The team wiped down all touchable surfaces using disposable cloths, including, sinks, treatment beds. A three stage cleaning process was used, firstly with SaniMaster 6 then high pressure steam cleaning followed by re-cleaning with SaniMaster 6. This process was repeated on the floor areas.

Once the clean was completed all PPE was disposed of as contaminated waste and all equipment was sanitised afterwards to ensure there was no cross contamination.

Due to the rapid response of ServiceMaster Clean Contract Services Mid Anglia and availability of cleaning operatives the GP practice was up and running again and accepting patients by 10:00am.

Although many businesses have had to close their doors during this unprecedented lockdown, many of our existing clients have had to remain open to provide valuable services. ServiceMaster are proud to be able to help our clients and any other companies struggling to fulfill cleaning requirements during this difficult time.

As we change the way we work and live to the ‘new normal’ and adapt to try and reduce the risks of COVID-19, our knowledge and understanding of professional cleaning services should be clarified so we fully understand what we really need to help reduce risk.

For those that manage facilities, be they general offices, schools or medical practices, it is more important now more than ever to know the differences between cleaning, disinfection, sanitisation and sterilisation – because these terms have specific meanings and their implementation produces different levels of health and safety protection in your workplace.

As a commercial cleaning company with more than 60 years of experience in the UK, all ServiceMaster Clean cleaning operatives know the differences in cleaning terminology and the products, methods and procedures required to achieve a clean, safe and healthy working environment.

To help you communicate effectively with your commercial cleaning providers and help prevent the spread of any infection at your premises, the following are definitions for key cleaning terms:

Cleaning is using soap (or detergent) and water to physically remove visible dirt and impurities from surfaces or objects. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of infection.

Disinfection kills germs on surfaces or objects through the use of chemical products. The disinfection process does not necessarily clean dirty surfaces, but by killing germs on a surface after cleaning, disinfection can further lower the risk of spreading infection.

Sanitisation means reducing the number of germs and microorganisms on surfaces or objects to a safe level. Sanitising is performed after cleaning, by disinfecting surfaces or objects to an approved level that further lowers the risk of spreading infection.

Sterilisation involves the use of high levels of heat, chemicals or other procedures to remove all microorganisms including bacteria, viruses, spores and fungi, from surfaces or objects. Sterilising is rarely required or performed outside of healthcare setting such as hospital operating rooms.

If carried out correctly, cleaning and disinfecting procedures will produce sanitary results. At ServiceMaster Clean, our professional commercial cleaners are experts in creating clean, safe and healthy work environments. We have the experience and resources and national support to help maintain and promote safe practices for infection control for our clients.

We can help you implement effective cleaning, disinfection, sanitisation and sterilisation protocols for your business, school or healthcare facility. Get in touch with your local ServiceMaster Clean and ask how they can help Find your nearest.

DISCLAIMER – COVID-19 is an emerging pathogen and new information becomes available on a regular basis. The information presented here is based on reports available at the time this article was written, in May 2020, and is derived from several sources including the World Health Organization, ServiceMaster Canada, UK Research & Innovation and other sources. The information contained in this article may be updated at any point by the organizations mentioned herein. It is the responsibility of every business to stay current on new information regarding COVID-19 as it emerges. This article should not be construed to be the totality of all information available on COVID-19.

With all that’s going on in the world now, everyone needs to understand what the differences between Social Distancing, Isolation and Quarantine are.

There is a difference between each of these terms and we’ll explain the difference below.

What is Social Distancing?

Social distancing should be practised by everyone, whether or not they are exposed to the virus.

Social Distancing includes avoiding handshakes, crowds and staying at least 2 metres (6 feet) away from people.

Working from home/Remote Working has been recommended by the government when possible and if showing any symptoms, you should be self-isolating.

What is Isolation?

Isolation is for those who have been either diagnosed with COVID-19 or showing symptoms of the virus.

Isolation serves as a deterrent to keep the infected away from the healthy in order to stop the spread of the virus. This applies to anyone living with someone showing symptoms, anyone with an underlying health condition or anyone over the age of 70.

What is Quarantine?

Quarantine is the restriction on the movement of people, which is intended to prevent the spread of disease. Preventing the movement of those who may have been exposed to a COVID-19, but do not have a confirmed case.

This is the current situation in countries like Italy & Spain to which they have issued a nationwide quarantine and restricted everyone from leaving their homes as much as they can.

Here are a few small graphics that we’ll be sharing on social media as well that you can share if you like:

Social DistancingIsolationQuarantine