Posts

A regular schedule of cleaning and disinfection is crucial for protecting employees, customers, patients, and visitors. However, in the midst of the COVID-19 pandemic and in the face of other dangerous pathogens, maintaining constant disinfection is more important than ever. Maintaining this disinfection in between major cleanings can help protect your business from potential outbreaks caused by these dangerous pathogens.

Benefits Of Regular Cleaning And Disinfection

A professional cleaning and disinfection treatment isn’t a one-time thing. It may be tempting to think of professional cleaning as a chance to “catch up” to a place where your own employees can take over. The truth is that you get the most mileage out of regular professional cleaning and disinfection long term.

  • You protect yourself from compliance issues. Professional cleaners stay up to date on the latest government guidelines, because it’s their job to do so. If you want to ensure compliance, hiring experts is the simplest way to do so.
  • You get a more thorough cleaning. Trained professionals know how to keep a work environment safe and know where viruses are likely to thrive. They know where to pay extra attention and know which cleaners are approved by the HSE to tackle which pathogens. They know how long to leave a disinfecting agent on a surface for complete disinfection.
  • You benefit from professional-grade equipment and training. To reduce the spread of dangerous pathogens and protect the health of others, cleaning professionals use HSE-approved disinfectants and the training that ensures appropriate, thorough disinfection for the business you own.
  • You can get long-term disinfectant protection between cleanings. SaniMaster disinfection services may include an antimicrobial barrier that lasts up to 90 days to help fight bacteria, mould, and fungi. This barrier provides extended surface disinfection protection as part of our preventive disinfection services to provide peace of mind for your business.

Routine professional cleaning and disinfection from trained, well-equipped experts can provide long-term cleanliness and peace of mind in any situation where you’re worried about infectious diseases taking root and spreading. It’s a great way to keep your facility functioning without breaking the bank on stockpiling cleaning equipment or educating staff in combating each of the unique pathogens that can spread in a healthcare environment.

The Importance Of Disinfecting Surfaces

Beyond just regular cleaning and disinfection, keeping certain high-touch and at-risk surfaces disinfected on an ongoing basis is key. Simple, quick wipe-downs with soap and/or with surface disinfectants can help you maintain a safe and healthy environment. In addition to protecting staff and patients, frequent disinfecting can:

  • Fight against antibiotic-resistant (AR) pathogens by taking regular action to completely wipe them out.
  • Help remove pathogens from surfaces that may come into contact with bodily fluids
  • Help combat long-lasting pathogens, including AR pathogens and HAIs that can linger on surfaces for days or even months.
  • Help kill and/or remove pathogens from surfaces that are often neglected in casual cleanings, such as floors and walls.
  • Allows onsite cleaning staff to focus on emergencies and simplifies the regular cleaning process, without having them shoulder the burden (timewise or materially) of disinfection for the entire facility.
  • Even “noncritical” surfaces that aren’t frequently touched can become a factor in the cross-transmission of diseases.

Disinfection Guidelines To Follow Between Cleanings

As important as it is to regularly clean and disinfect your place of work, there are also many steps between cleanings that you can take to make sure that you’re keeping your workplace as sanitary as possible.

  • Have employees wash their hands regularly, for the full recommended 20 seconds.
  • Use hand sanitiser before or after interacting with customers or clients, when handwashing is not immediately available. Hand sanitisers should be at least 60% alcohol.
  • Regularly clean and disinfect high-touch areas and items such as computers, phones, desktops, testing equipment, touchscreens, tables, and more.
  • Make sure that personal protective equipment (PPE) is worn properly. This includes wearing masks over both the nose and the mouth, as well as disposing of masks, gloves, and gowns properly as required.
  • Take advantage of a protective antimicrobial barrier that can help combat bacteria, fungi, and mould.
  • Be mindful of how often you replace your cleaning cloth, so that your disinfection attempts don’t become a vector for cross-contamination.

Rely On A Trusted Disinfection Company To Support Your Business’s Health

Having experts clean, disinfect, and protect your business from pathogens is the best way to ensure thorough, rigorous, regular protection. From training and education to target problem areas to the gear and cleaning agents necessary to tackle pathogens, ServiceMaster Clean couples short-term emergency disinfection with long-term preventive care.

Protecting your employees and clients from pathogens (and helping to protect your own reputation) can be as simple as calling the nearest ServiceMaster Clean location. Placing your trust in a cleaning and disinfection company lets you rest easy. You can be assured that your partner in cleaning has the knowledge and experience needed to help protect the health of your customers and employees. Learn more about our disinfection services and how our COVID-19 cleaning services can help your business be prepared to reopen.

ServiceMaster Clean Contract Services Mid Kent are delighted to say, we have now joined the Kent Invicta Chamber of Commerce.

We look forward to working with the Chamber and other members to grow and develop our business and work on new initiatives to exceed our clients expectations.

Find out more about Kent Invicta Chamber of Commerce.

With the ups and downs COVID-19 is bringing to both individuals and businesses ServiceMaster Clean Contract Services Guildford have had to adjust frequently in order to meet the changing needs of their clients.

The Christmas period, in particular, has had significant challenges which ServiceMaster Clean Guildford have faced head-on. The big challenge faced as with many other businesses was sickness and self-isolating over the festive period. With cleaning operatives off, it is still as important as ever that the client’s needs are met.

This challenge was resolved with intelligent use of staff and shift changes, as several clients closed their doors temporarily, cleaning operatives and supervisors were issued alternative work allocation. This meant that not only staff that wanted work had it but clients also received continuity of service.

It was noticeable that many offices were closed over the festive period but there was a significant increase in requests for one-off deep cleaning and sanitisation. These requests were brought about by businesses wanting to utilise down time to ensure a thorough deep clean and sanitisation for when they could return to work but also following positive COVID cases. In these instances, it was possible to utilise cleaning operatives that would otherwise be furloughed.

All in all, December was reasonably successful for ServiceMaster Clean Guildford considering Covid and the Christmas break. Clients are happy and no issues have been reported. Considering the impact of Christmas & COVID ServiceMaster Clean Guildford still have 50% growth from December 2019 and over 10% from November 2020 which highlights how they have managed continuity of service in such difficult times.

Despite the success of this challenging period so far, ServiceMaster Clean Guildford are not resting on their laurels, planning is still as important as ever and both client service levels and staff levels will be closely monitored. It is important that the business remain strong, effective furloughing of cleaning operatives and management will be used where necessary but the aim is to keep enough provision to ensure continuity of service for valued clients.

Is your current cleaning provider meeting the mark when it comes to your cleaning requirements? Or are gaps starting to emerge?

If you want reassurance with your cleaning so you can focus on your business get in touch with ServiceMaster Clean Contract Services Guildford for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) are on a winning streak, and this time they’ve won with the International Brand Brilliance Awards, specifically in the small to medium businesses with Turnover under €20m category.

The Brand Brilliance award was selected by judges after a healthy debate, and the winner was the star entry that encompasses the very best of Business Brilliance over the year. This award was to go to the candidate that best demonstrated consistent growth, strong financial performance and Brand recognition. Judges looked for evidence of exceptional delivery, site engagement and functionality, security, innovation and ethical practice. They also looked at how the staff are engaged and developed, how the organisation’s strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

To add to the recognition, Siva and his team also came second in UK Business of the Year Award. This award is designed to celebrate a UK company whose growth, ambition and quality of management has enabled it to out-perform its peers financially, and for a company that has delivered on a compelling business strategy.

2020 has been a very successful year for CS Guildford, Thames Valley, Bracknell, Luton & Watford, as they have adapted to the ever changing COVID-19 situation and been able to support their clients where needed. Building blocks are in place to make 2021 even better.

“I couldn’t be happier to receive more recognition for our commitment to customer service & going ‘Above & Beyond’ in all that we do. The cleaning industry is an industry that has perhaps been overlooked in the past but due to COVID-19 may be valued more by many. I always strive to be the best in what I do and these awards are further validation of this.” Siva Kugathas, Franchisee.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) have won yet another award. This award shows the exceptional dedication to customer service and business growth in the ‘Transformation’ category of the HSBC British Franchise awards. The transformation award is for business owners that have taken on an existing business and transformed it from good to great.

As always, there was stiff competition including from a rival commercial cleaning company, but Siva and his team have an exceptional story that showed their dedication to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Siva has developed a culture of providing exceptional customer service and staff development, which has resulted in strong growth and expansion for the company in all areas.

Siva purchased ServiceMaster Clean Contract Services Guildford from the previous owner in January 2017, and due to their commercial success, the business quickly expanded into the Thames Valley & Bracknell areas followed by Watford & Luton earlier in 2020.

“I feel incredibly proud to be recognised for our commitment to customer service & going ‘Above & Beyond’ in all that we do, in an industry that has perhaps been overlooked before COVID-19. I always strive to be the best in what I do and this BFA award is validation of this.” Siva Kugathas, Franchisee.

 

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

Covid-19 has heightened our awareness of our surroundings and the cleanliness of shared spaces, especially when we’re out in public. We’re all doing our best not to touch our faces, use hand sanitiser, wash our hands frequently and wear face masks.

With new measures around the UK being put into place, the government are advising to work from home if you’re physically able to do so.

So, as business owners and facility managers are working to keep pace with new ‘new normal’, being able to open and stay open where possible, all employees must observe a clean space. Sanitising and disinfecting play a critical role in keeping businesses open and safe and common areas are one of the hardest areas to keep clean. With this being said, we’ve put together 3 tips for managing common areas during Covid-19.

Tip #1 – Determine foot traffic areas

Each business operates differently and uses the space in different ways. Given current pandemic conditions, tracking the different levels of foot traffic is critical.

  • Is the daily foot traffic volume consistent, or is foot traffic heavier on certain days or times?
  • Is it only employees entering and exiting the building, or are there also customers and various contractors using the building?
  • Does your particular facility support or supply those considered “at-risk” (immunocompromised, immunodeficient, elderly, etc.)?
  • Do you have a process for tracking all that are entering and exiting the building? So, in the event of a case, all can be notified to isolate.

The UK government advises on keeping track of all individuals that enter your premises and inform them if they have come into contact with infectious activity.

Make sure you have appropriate cleaning schemes and disinfection cycles in place for your premises, if you have a case or not.

Tip #2 – Determine all high touch areas

Now that you have determined the individuals who are entering and exiting the building it is time to determine what those frequently touched areas are.

Common areas that are visited more often, are more likely to be higher risk areas of infection and that is why it is so important to clean and disinfect common areas in response to your assessed activity.

A good way to work out your high touch areas is to walk through your premises a few times yourself and write down a list of those points that you have to touch to get where you’re going and to do what you need to do.

In addition to these observations, managing common areas during COVID-19 will need to ensure you’re sanitising the following:

  • Doorknobs/handles
  • Light Switches
  • Drawers
  • Refrigerator and Microwave Doors
  • Chair Arms
  • All kitchen and dining areas
  • All bathroom touch surfaces
  • Keyboards and mice
  • Conference room touchpoints
  • Elevator buttons
  • Drinking fountains

Once you have your list compiled, determine the appropriate cleaning agent for each space. Appropriate guidelines are to:

  • Always use approved cleaning methods and products
  • Always use gloves and appropriate PPE (Personal Protective Equipment) when necessary.
  • Always instruct employees on which agents must be diluted and how to do so according to manufacturer guidelines

Alternatively, you can contact your local ServiceMaster Clean Contract Services to complete all schedules and cleaning within your business premises.

Tip #3 – Use a cleaning company

Weekly, daily, and certainly hourly disinfecting is a big task that can take away from business productivity and business goals. Outsourcing cleaning to a trusted and experienced commercial cleaning company can give you peace of mind and give you more time to work on your business.

ServiceMaster Clean Contract Services offer contract cleaning services throughout the UK, if however; you require one-off cleans and do not have contract cleaning requirements you can get in touch with one of our local ServiceMaster Clean sister companies.

You can find your local ServiceMaster Clean Company here.

A veteran in the franchising industry, our very own, Siva Kugathas has been shortlisted in the Transformation category at the bfa HSBC British Franchise Awards, taking place at the Vox, Birmingham, on November 30.

Siva, who before taking over the ServiceMaster Guildford franchise in January 2017, had already had a career in franchising for over 20 years with both KFC and Pizza Hut, used all that knowledge to transform the business, with turnover now 10 times that of when he first took on the resale.

He chose ServiceMaster Clean Contract Services, a contract commercial cleaning specialist franchise as he believed the potential for growth was evident.

“I am always looking for different and unusual ways to promote my business. In 2017 I featured on Eagle Radio in a carpet cleaning video for “National Clean Your Floors Day.”

Yes, that’s right, a video for radio. It was posted across the radio stations social media platforms and had great results. From this short video, I was noticed by a local company and secured a contract worth £100,000. It’s so exciting when trying something new has such a positive impact on your business.

I already feel incredibly proud to be recognised as a finalist in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning would be the ultimate achievement. I always strive to be the best in what I do and a BFA award would be a validation of this.” Siva Kugathas, Franchisee.

Pip Wilkins QFP, CEO of the bfa, said:

“In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefitted people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners.”

Andrew Brattesani, Head of Franchising at HSBC, added:

“From the offset, Siva was determined to double the size of his business in 18 months. He focused heavily on maintaining relationships with the existing client base and receiving monthly feedback from customers, as well as putting staff retention at the centre of his objectives.”

Siva will go head-to-head against three other franchisees in November.

Good luck Siva!

The last couple of months have been tough for many local businesses and services as they were forced to temporarily close in March when lockdown was put in place; but some had to remain open. Schools, GP surgeries and some businesses all had to remain open to provide vital services. Staying open to provide these valuable services also created its own challenges, keeping staff, patients and pupils safe had new hurdles to overcome.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) provide daily and weekly cleaning for lots of local businesses, schools, nurseries and healthcare providers all year round; and as their client’s needs changed, they were able to adapt working patterns to ensure that their cleaning staff could meet the increased demand on some of their client’s sites to ensure that they could continue to operate safely.

Not only have ServiceMaster Guildford managed to meet the changing needs of their existing clients but, Siva and his team were more than equipped to help new clients that needed additional cleaning support during the crisis to help them to stay open safely. Suitable PPE (Personal Protective Equipment) was provided for all of the cleaning staff that kept working to help keep both them and their clients safe. All ServiceMaster Guildford staff received and continue to receive regular communication to ensure they are up to date with changing requirements.

It has long been ServiceMaster Guildfords aim to establish a long-term relationship with their clients in which they play a key role in enhancing the image, cleanliness and hygiene of their clients premises.

In 2018 ServiceMaster Guildford invested in EShield technology, a disinfection system using electrostatic sprayers. They were the first approved users of the patented EShield technology in the UK, and this technology has enabled them to also provide COVID-19 sanitisation within 24 hours of a call from their client. ServiceMaster Guildford have sanitised offices and factories that had had positive COVID-19 cases, enabling them to reopen their premises to resume their services as soon as possible. The requirements for general deep cleans and sanitisation is also increasing as more businesses and services are allowed to open.

Siva’s priority is to go above and beyond to provide exceptional customer service, he is working with all of his clients to help them to continue to operate by implementing new or reviewing current cleaning processes to help make it safe for all.