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ServiceMaster Clean Contract Services Mercia won multiple awards during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

This rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth awards for ServiceMaster Clean Mercia

This included Kevin Harden and his team at ServiceMaster Clean Contract Services Mercia, who won the prestigious North Star Growth awards for growth of over £300k and over £1 million in five years.

After winning these awards on the night, Kevin’s son Mark Harden, who collected the team’s awards, said:

“It feels really rewarding to get the recognition. The team have done a fantastic job.”

“It’s the team below us that has helped us to grow from recognition to referrals. It’s the team that is doing the hard work, so a lot of it is down to them.”

Congratulations to the Mercia team for their hard work contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Mercia and would benefit from professional contract cleaning services from a multi-award-winning business, contact Chris and the team on 0300 003 7042 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Dudley won the North Star Growth Award during this year’s ServiceMaster Spring Forward event.

 ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Dudley

This included Tom Jackson and his team at ServiceMaster Clean Contract Services Dudley, who won the prestigious North Star Growth award for growth over £100k.

After winning this esteemed award on the night, Tom said:

“It feels great [to win]. Any award is fantastic, but it’s great to be recognised by your peers.”

He added that he has ambitious plans to grow by £200k this year.

“I’d like to thank Ashley, one of my area managers and my entire team,” he said.


Congratulations to Tom and the team at ServiceMaster Clean Dudley for their hard work in contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Dudley and the surrounding areas and would benefit from professional contract cleaning services from an award-winning business, contact Tom and the team on 0345 824 2424 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Manchester cleaned up during this year’s ServiceMaster Spring Forward event.

 ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Manchester

This included the team from ServiceMaster Clean Contract Services Manchester, who won the prestigious North Star Growth award for growth of over £1 million in five years and £1 million in a single year and the coveted Award of Excellence.

After winning these awards on the night, the Manager of ServiceMaster Clean Manchester, CJ Micallef, said:

“It feels amazing [to win]. It’s been a long time coming and it’s so nice to get the recognition.”

She added that she attributed the business’s success and growth to “our dedication, our focus and our desire to do a good job every year.”

“I’d like to thank Sarah and Martin, who are very much involved behind the scenes. There is a lot that contributes to the business being a success, so this is for everybody!”


Congratulations to the team at ServiceMaster Manchester for their hard work delivering excellence in all aspects of their business.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Manchester and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 1958 490 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services North East won multiple awards during this year’s ServiceMaster Spring Forward event.  

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean North East

This included Chris Blewitt and his ServiceMaster Clean Contract Services North East team, who won the prestigious North Star Growth awards for growth of over £100k and over £1 million in five years.

After winning these awards on the night, Chris said:

“[I’m] really proud of what everyone has done within the business.”

He added that he attributes his success to “hard work and having a good team, perseverance, and enjoying [his work] a lot.”


Customer service award

Chris was also awarded the North Star Customer Award for achieving a Net Promotor Score Average of +95, smashing the industry average of +49 out of the water!

Collecting this award, Operations Manager Carole Bostwick said it was “marvellous” to win and that it had really made her smile.

She went on to thank everybody in the room for their support and congratulated all the other winners on the night.


Carole collecting the business’ North Star Customer Award from ServiceMaster Brands UK Managing Director Alan Lewin

Congratulations to Chris and the team at ServiceMaster Clean North East for their hard work in contributing to their excellent business growth and customer satisfaction.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in the Northeast and would benefit from professional contract cleaning services from a multi-award-winning business, contact Chris and the team on 0191 250 5116 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services in Exeter won the North Star Growth Award during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The event then finished in style with a gala dinner and awards evening.

This saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Exeter

This included Greg Evans and his team at ServiceMaster Clean Contract Services Exeter, who won the prestigious North Star Growth award for growth over £100k.

After winning this esteemed award on the night, Greg said he was “deeply honoured” to win surrounded by his peers.

His plans for 2024 are to continue to follow his path of ambitious growth.

“We’ve recruited a new Business Development Manager,” he said.

“We’ve got some really good growth plans. We’re tightening our operational standards so we can keep the customers we’ve got and win some new ones.”

Congratulations to Greg and the team at ServiceMaster Clean Exeter for their hard work and excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Exeter and the surrounding areas and would benefit from professional contract cleaning services from an award-winning business, contact Greg and the team on 01626 833235 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services in Northern Ireland won the North Star Growth Award during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The event then ended in style with a gala dinner and awards evening.

Here, franchise business owners won awards for their accomplishments over the last year.


Business growth at ServiceMaster Clean Northern Ireland

This included Stephen Bloomer and his ServiceMaster Clean Contract Services Northern Ireland team, who won the prestigious North Star Growth award for growth over £200k.

Collecting this esteemed award, Stephen said he was excited to be awarded while surrounded by his peers.

He added that he attributes his growth to “hard work and very good staff.”

Congratulations to the ServiceMaster Clean Northern Ireland team for their hard work contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

Are you in Northern Ireland and would benefit from professional contract cleaning services from an award-winning business?

Call Stephen and the team on 0283 833 4014 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

Our top tips for creating an energy-efficient office. 

It takes a lot to run a company, from guts to smarts and plenty of funding.

But, there is also a growing focus on collective responsibility.

Although, with the cost-of-living crisis still taking centre stage in the UK, many are focusing on costs above thoughts of sustainability business models.

In fact, according to Forbes, although 90% of businesses think that sustainability is essential, only 60% of companies have a sustainability strategy in place.

However, energy-efficient office conserves money in more ways than you might think.

Saving energy in the office is one of the easiest ways to save money and support the environment.

In this blog post, see how you can make a difference to our planet and your bottom line with three easy ways to keep your office energy-efficient from ServiceMaster Clean.


Easy Office Energy Saving Tips

  1. Replace your light bulbs.

If your lightbulbs are not energy efficient, replace them with ENERGY STAR®-qualified light bulbs, which include compact fluorescent lamps (CFLs).

These use about 70% less energy than incandescent bulbs and last longer.

Yes, you read that right – you save money on energy bills and at the store when you go CFL.

While LED lights are even more energy efficient, they tend to be more cost-prohibitive for businesses.

You can encourage employees with desk lamps to use LED lights or calculate whether the longevity of LED lights is worth the initial investment.

Additionally, remind employees to turn off the unused lights in empty rooms.

Furthermore, open blinds and use natural lighting as often as you can during the day to keep energy use down even more.


  1. Turn off computers when not in use.

One of the most commonly missed office energy-saving tips is turning off equipment at the end of the day or during periods of low usage.

During the day, ask employees to use the hibernation feature on their computers if they step away from their desks.

This mode reduces the energy emitted from the monitors and the computer itself.

You can also shut down computers completely before closing each day for more savings.

Remember that even when electronics are off, they use energy if plugged in.

The NRDC reports that this wasted energy adds up to around the amount of electricity produced by 50 large (500-megawatt) power plants yearly!

If your office is going on a lengthy holiday break, unplug energy-sucking equipment like printers, microwaves, coffee machines, vending machines, lights and more.


  1. Go paperless as often as you can.

Set up systems that allow employees to work electronically as often as possible and only print things when necessary.

This will help prolong the life of your printer, paper and ink/toner and also help reduce your energy costs and protect against deforestation in one fell swoop.

If you must print a document, print it in black and white.

That way, you save money on printer ink or toner and help keep excess consumables, including toner cartridges, from filling landfills.

Also, consider using copy paper with the highest percentage of recycled paper content.

You can also utilize local recycling services for your waste paper.


The future is now.

If you’re ready to make these three easy energy-saving changes, there’s no better time to start than now.

Gather your staff to explain the easy ways to keep your office energy-efficient

Soon, the savings accumulate, and you’ll feel good knowing your business is acting as a responsible corporate citizen.


Get a cleaner office today with ServiceMaster Clean

At ServiceMaster Clean, we’re about all things clean.

That means clean energy and clean offices.

Our businesses across the UK are working hard to offset our carbon emissions and help support our environment through various environmental initiatives.

If your workspace needs a professional and regular cleaning from the experts, think ServiceMaster Clean Contract Services.

By contacting your nearest ServiceMaster Clean Contract Services business, you benefit from over 60 years of professional and bespoke cleaning expertise from your local experts in high-quality cleaning.

No matter your organization, we go above and beyond to ensure the highest standard of cleaning every single time.

To find out more or receive a free, no-obligation quotation on our services, call 0845 201 1184 today.

ServiceMaster Clean Contract Services LNP staff member awarded a prestigious award by Leicester City Football Club.

Davinder Ghattoura, Leicester Supervisor for ServiceMaster Clean Contract Services LNP, has been awarded the Active Woman 2023 award by Leicester City Football Club as part of their Leicester City in the Community programme.

Davinder attended an event at King Power Stadium, where she won their most prestigious award.

The accolade recognises her contributions to their Active Women programme.

Moreover, it also recognises Davinder’s embodiment of their core values: engage, inspire and empower through togetherness.


Leicester City Active Women

The Active Woman programme encourages sports engagement for women aged 18-49.

Davinder also won a football signed by the LCFC Women’s Team!

 

Winning the award means a huge amount to Davinder, who, less than a year ago, featured on ITV news representing the programme, and says she is honoured.

“I couldn’t believe it,” she says. “[What was] even more special was sharing this moment with my mum, who had attended with me. [It was] such a proud moment for us to share.”

“The Active Women project has become a part of my life,” she adds.

“I have tried my best at everything I have attended.”

“I will proudly hold the title of Active Women 2023 to engage and inspire more women this year and for years to come.”

The team at ServiceMaster Clean Contract Services would like to say a massive well done to Davinder.

We eagerly look forward to seeing how she helps to shape the Active Women programme in the future.


Local people, national expertise, premium service

At ServiceMaster Clean Contract Services, we have over 60 years of experience as a national brand.

Our committed business owners supply expert and informed services to businesses in their area.

We’ll also work tirelessly to exceed your expectations by helping you manage the requirements of your premises.

Start working with a cleaner you can trust today and join your local experts working hard to support your community.

If you’re in Leicester, Northampton or Peterborough and the surrounding areas, call 0116 2403757 or, nationwide, find your nearest ServiceMaster Clean business to book a free, no-obligation quote on our services today.

ServiceMaster AAA wins four prestigious awards at the International Brilliance Awards 2024.  

ServiceMaster Clean AAA is kicking off 2024 with a bang.

Continuing their winning streak after winning two awards at the BFA HSBC British Franchise Awards,  being made a three-time finalist in the Customer Centricity World Series, and winning big at the UK Business Awards 2023, ServiceMaster Clean AAA has won a total of four awards at the International Brilliance Awards 2024.



About the International Brilliance Awards 2024

The International Brilliance Awards 2024 brought together industry leaders, professionals, and award-winning individuals for an evening of celebration and inspiration.

ServiceMaster Clean AAA and its owner, Siva Kugathas, won four awards categories, making this the fourth year in a row that they have won big at the event.

But what, pray tell, did they win?



The Awards Won

Entrepreneur of the Year – Brilliance Award

This marked Siva as an entrepreneur exemplifying drive, determination and exceptional abilities in creating and administering a successful business, evidenced by his proven record of leadership, ingenuity, tenacity and success.


CEO of the Year – Silver Award

As CEO of the Year, Siva consistently demonstrated clarity of vision, judgment and motivational skills to transform and empower his business.

This award recognises the ability to bring about real change for the better at a company level, in the industry as a whole and in the lives of employees.

Judges also considered entire track records, with extra attention to accomplishments since January 2017.

Having only just hit the ground running when taking over ServiceMaster Clean Contract Services Guildford in January 2017, Siva has turned his single territory operation into a 14-territory empire in this time, going from strength to strength in both business and community support.


Brilliance in Customer Services – Gold Award

This award recognises businesses constantly striving to exceed customer expectations with industry-leading service standards and innovation around customer experience.

Judges also examined how ServiceMaster Clean AAA measured customer satisfaction through NPS, our TellServiceMaster system.

As well as the effectiveness of complaint handling and how customer service improves their commercial performance.


Brand Brilliance (Small to Medium) – Silver Award

The Brand Brilliance Award was selected after heavy deliberation.

The winners are the star entries encompassing the best Business Brilliance over the year.

This award demonstrates consistent growth, strong financial performance, and Brand recognition.

Judges searched for exceptional delivery, site engagement and functionality, security, innovation and ethical practice.

They also examined how staff were engaged and developed, how strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

Giving back for Christmas

The team at ServiceMaster Clean North Surrey, West London and Hertfordshire were busy over Christmas supporting their clients with professional contract cleaning services tailored to suit their needs.

But, in the spirit of going above and beyond, they’ve also been giving back.


Belmore Primary Academy Christmas Tree

One of the sectors that ServiceMaster Clean Contract Services businesses serve nationwide are schools and educational facilities.

One such school is the Belmore Primary Academy in Hayes, to which the team bought a Christmas tree for the children to enjoy.

Here is Associate Operations Director Aga with Aga Lewis, a representative of the school:


Cornish Cream Tea

To say thank you for all that they do for them, one of the team’s long-standing clients, Lane Associates, also donated a lovely cream tea for the ServiceMaster Clean staff to enjoy.

And enjoy it they did!


Need a new cleaner?

If you’re in Surrey or London and would benefit from regular and professional cleaning services, call 0800 0430 438 for a free quote on a range of services.

Or, nationwide, find your nearest ServiceMaster Clean Contact business to see how we can help your premises maintain the highest standards of cleanliness, hygiene and professionalism.

Siva Kugathas from ServiceMaster Clean AAA has been named Leader of the Year.

Just weeks after winning two awards at the BFA HSBC British Franchise Awards and being made a three-time finalist in the Customer Centricity World Series, Siva Kugathas from ServiceMaster Clean AAA has won a prestigious leadership award.

Siva was awarded the Leader of the Year at the UK Business Awards 2023.


The UK Business Awards ’23 

The awards feature 20 categories designed to capture vital aspects of business in the UK.

Siva was nominated for his employee mentorship schemes and his dedication to his team.

The GOLD Leader of the Year award was the highlight of the night and celebrates exceptional leadership as a vital component of commercial success and celebrates the leadership of an inspiring, guiding and reassuring mentor – all of which Siva is in spades!

Award judge and Training Director for First Impression Training, Marie Cross, said of Siva and his accomplishment:

“Having chatted with him at the end of the day, and having heard his back-story (what a fascinating guy!), I’d like to give an extra high-five to Siva Kugathas of ServiceMaster Clean, who won GOLD for Leader of the Year.

What a total inspiration you are Siva, especially to other young, up & coming entrepreneurs who can learn so much from your incredible story of success!”

Siva joined ServiceMaster Clean in 2017 from a background in franchise business management and has grown a single unit in Guildford with 17 staff to a 14-territory empire with over 900 employees.


ServiceMaster Clean AAA’s Employee Experience Strategy

By introducing a rewards scheme and emphasis on team building, Siva has reduced staff turnover and has recruited over 150 new employees this year.

Through the mentorship scheme, senior-level staff have achieved prestigious accountancy, bookkeeping, admin and secretarial skills, and executive leadership qualifications.

Two of these included staff who received qualifications from Oxford University.

The mentorship of Siva’s staff has seen excellent results at all levels of his business.

Staff who initially began with us as cleaners have found ServiceMaster Clean AAA a great place to work and develop.

For example, all regional managers promoted or appointed this year have progressed internally from cleaning or area supervisor roles.

Over half of Siva’s sixteen area manager positions were promoted from cleaners – evidencing the success of his ability to mentor and support staff from an entry-level role to a role with more responsibility.

This is all highly unusual in the cleaning industry, not only because, often, cleaners do not progress within a company – usually due to the lack of internal structure to support their growth – but they also tend not to stay in any one company for too long.

Siva has created a stable workplace environment where his staff are happy to come to work and stay with the business for a long time, as they know that they are valued and will be supported should they aspire to develop their skills.


Want to benefit from an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award-winning business as a client or employee, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

How ServiceMaster Clean LNP is working to support local food banks.

As part of their ongoing commitment to corporate social responsibility (CSR), ServiceMaster Clean Contract Services LNP are supporting local food banks in Leicester, Northampton and Peterborough to help their local community.

Teaming up with the Trussell Trust Network, an organisation that supports a nationwide network of over 1,300 food banks providing emergency food and aid to people facing hardship while campaigning for change to end the need for food banks in the UK.


This year, the LNP team are providing food parcels to food banks in Leicester, Northampton & Peterborough for new clients who achieve a specific spend.

Commenting on the initiative, Denise Ces Agraso, Head of Pensions, Payroll and HR at ServiceMaster Clean Contract Services LNP says:

“I have been working quietly in the background on this, along with the new Grow My Tree Scheme, after doing some research into what we can offer to all our new clients and give back to the community and discussing the idea with our General Manager, it was a no-brainer.

Food banks are helping more people than ever and provide emergency food and compassionate, dignified support to people locked in crisis. People from every walk of life can no longer afford life’s essentials, and we are proud to be giving a little back to our local communities.”


Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to start working with a cleaner who puts care into everything they do.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

ServiceMaster Clean AAA is a finalist in accredited global awards for customer service, employee experience and business transformation.

Hot on the heels of their double award win at the BFA HSBC British Franchise Awards, ServiceMaster Clean AAA have achieved finalist status in the prestigious Customer Centricity World Series.

The awards are run by Arcet Global, a hybrid consultancy that helps organisations adopt global best practices, influencing change through communication services and worldwide partnerships to evolve business practices to enable sustainable success.

The awards recognise the world’s leading customer-centric organisations for transforming customer and employee experience.


Awards Categories

ServiceMaster Clean AAA have been carefully chosen by the awards judges as finalists in three categories:

  1. Customer-Centric Culture
  2. Business Change or Transformation
  3. Employee Experience Strategy

ServiceMaster Clean AAA’s Initiatives

Since launching in 2017, ServiceMaster Clean AAA has constantly innovated its support for its staff and clients, transforming from a single-territory franchise in Guildford to a 14-territory empire covering much of the UK.

Through key initiatives, the business has evolved significantly through a focus on customer experience and supported the personal and professional development of employees, which helped grow to a staff of over 900.

Business owner Siva Kugathas says he is delighted to have his innovation through his commitment to the people in his business and the people it serves recognised by the awards.

“I’m thrilled to be named a finalist in the Customer Centricity World Series for Customer-Centric Culture, Business Change or Transformation and Employee Experience Strategy,” he says.

“My goal has always been to provide my customers with an exceptional cleaning service, going above and beyond to exceed what they expect from our employees. In doing so, I have endeavoured to create an environment where my staff can grow and thrive. Without them, we wouldn’t be able to do what we do. So, thank you to my team – this is for you!”

The results of the awards will be announced at a black-tie event in Dubai in May 2024.


Want an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award-winning business, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

How ServiceMaster Clean Contract Services LNP are working with Impact Hero to support the environment with Grow My Tree initiatives.

In today’s world, climate change is an ever-growing factor in our lives and social and moral consciousness.

This naturally affects the way we, as a society, are doing business.

Particularly as more businesses recognise the importance of Corporate Social Responsibility (CSR), as over 52% of business owners believe that a successful CSR strategy can add value to a business.

However, when it comes to sustainability and green initiatives – according to Forbes – although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

The team at ServiceMaster Clean Contract Services LNP are amongst the minority of businesses in the UK, including other ServiceMaster Clean businesses, who are affecting positive change with tree planting initiatives.


Grow My Tree Initiatives

This year, the award-winning team at LNP teamed up with Impact Hero, a platform that empowers companies like ServiceMaster Clean to embody a Net Positive approach to business.

Together, they are working to plant a tree in honour of every new client that achieves a specific spend as part of the team’s ongoing commitment to fight climate change and as an effective and sustainable way forward.

This naturally combats climate change by absorbing carbon dioxide, outputting oxygen, and ensuring healthy soil.

One new tree neutralises approximately 22kg of carbon dioxide, and since August, the team have planted 16 trees, the offsetting outcome of which is approximate to the carbon dioxide output of:

  • Consuming 9,600g of beef
  • Consuming 2544kg of vegetables
  • 16 train journeys between Cologne – Munich
  • 3,68% of one person’s annual CO2 emissions

Denise Ces Agraso, Head of Payroll, Pensions, and HR at ServiceMaster Clean Contract Services LNP, says:

“We are delighted to report that since teaming up with Impact Hero, we have planted 16 trees!”

“We believe that taking action against climate change is crucial, and we are proud to offer this unique opportunity to new clients.”

“Together, we can make a positive impact on our environment.”


The value of a cleaner who cares

The LNP team care about their customers and environment and goes above and beyond the call of duty.

We know that the value of a good service goes beyond just cost.

Therefore, we pride ourselves on building long-lasting relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.


Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to contact the cleaners that care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

We sat down with Monika and Jackie from ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire, who are both celebrating five-year work anniversaries this year.

Milestones are important, especially in the workplace.

Especially given how much can change in a single year. Let alone multiple!

So, it’s no small matter when staff can celebrate fifth work anniversaries, like those observed by Jacki and Monika from ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire this year.

We sat down with them to discuss their experiences at ServiceMaster Clean over the past half-decade.

Monika’s Story

Monika, who manages HR administration and Payroll, started working at ServiceMaster Clean in March 2018 after a friend who had previously worked at ServiceMaster recommended the role to her.

Upon starting with ServiceMaster Clean, Monika received training in HR, RTW and English to support her personal development.

Monika says that her favourite aspect of working in HR is having contact with everyone and working with lots of different people.

She says that, in her experience, what makes a good cleaner and a good employee is that “they have good communication skills, they are honest, they are thorough and pay attention to detail, and they are efficient.”

Jackie’s Story

Jackie, who is an Office Administrator, has had a varied career.

After leaving university, she worked as a Legal Administrator before starting her family.

When her two children were younger, she operated her childcare setting for five years before joining ServiceMaster in April 2018.

Now with older children, Jackie says working at ServiceMaster Clean allows her to have a work-life balance to “suit family life.”

“As long as the work gets done, the hours are flexible.”

“That’s why I love working here,” she says.

Jackie’s Typical Working Day

Jackie’s work-life balance is further enabled by working in the office and at home, but always starting at 9:30 a.m. and finishing by 5:30 p.m.

She typically starts the day by liaising with her colleagues about any staff feedback and issues raised on sites.

“That usually sets the tone for the day,” she says.

“My priority is always checking messages and emails from clients. There is always a project on the go to keep me busy between keeping the clients happy.”

Professional and personal accomplishments

Though she admits it was initially a challenge, having worked hard to fit her work and family life together, Jackie has been given time to develop her skills in vital areas at ServiceMaster Clean.

She studied and retrained in bookkeeping administration, which has opened up more work streams for her and allowed her to do more challenging administration in the accounts side of the business.

An accomplishment she says she is very proud of.

A piece of work wisdom Jackie would like to impart is the value of communicating and listening to your team.

Need a new cleaner?

If you’re in North Surrey, West London, Hertfordshire and the surrounding areas and would benefit from professional, expert and bespoke contract cleaning services, call 0800 0430 438.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to benefit from 60 years of nationwide cleaning expertise.

Following the COVID19 pandemic, we are all aware of the necessity of keeping your premises clean and hygienic. But there are multiple other benefits to Why you should use a commercial cleaning company for your business:

Aid Employee Productivity

There are many ways that using a commercial cleaning supplier can benefit employee productivity. Primarily, a messy or unhygienic workplace is likely to have a negative impact on your employees’ motivation. Keeping your workspaces clean and tidy has been proven to improve concentration and productivity, and reduce stress and distractions.

Reduce Sickness

Even thinking beyond COVID19, ensuring that your workspaces are clean and hygienic will help reduce the number of sick days taken by your employees. Especially as we enter cold and flu season, it is vital to make sure that your workplace is cleaned regularly to protect against the spread of germs and infections. Click here to find out some ways you can protect your workplace against the spread of infection

Increased Customer Satisfaction

The importance of a first impression cannot be understated, and the cleanliness of your office can say a lot about your company. If you maintain good standards of hygiene and keep your space organised and de-cluttered, clients will be reassured that your company is prioritising the wellbeing of everybody on the premises.

Ensures Longevity of Premises

Some materials such as hair, dirt, dust, and grime can build up from a lack of cleaning and can damage expensive equipment like printers, photocopiers, or even computers – making them unusable. Investing in commercial cleaning like ServiceMaster ensures that inch of your workplace is kept in top working order and won’t fall into disrepair.

Reduces Air Pollution

It is not just diseases and germs, other airborne pollutants like dirt and dust can also build up in the air and decrease overall air quality inside the premises. This can then transfer to, and linger in furnishings like curtains, rugs, blinds, and upholstered furniture.

Higher Standard of Cleanliness

Trusting your cleaning to a professional service ensures a higher standard of cleaning, on a regular basis. High-quality cleaning is what we do, we have all of the right tools for the job and can guarantee a better class of clean.

Money-Saving

Using our professional cleaners and their equipment also means that you won’t have to pay extra money from your pockets to buy cleaning supplies or pay for an internal team of workers. This means you won’t need to worry about things like sick pay or holiday for your cleaners. Trusting us ensures that no matter what, your cleaning is handled to the same standard, year-round.

At ServiceMaster, we understand the importance of ensuring that your premises are clean, hygienic and safe for you, your employees, and your customers. If you think it’s time to entrust the cleaning of your workplace to a high quality and professional commercial supplier, why not get in touch with us?

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

The Marion E Wade Award (Franchisee of the Year) is the most prestigious award ServiceMaster presents and is the pinnacle of achievement for a franchise within the company.

The award was given to Kevin this year as him and his team displayed the highest achievement in pursuit of excellence and professional management in the ServiceMaster tradition.

Kevin has been trading as ServiceMaster Clean Contract Services Mercia since November 2008 and has grown to become a multi-million-pound business in that time, purchasing new local territories along the way.

The business cleans over 140 offices, medical centres, schools and warehouses across the East and West Midlands and employs over 300 cleaning staff to complete these regular jobs.

Kevin said –  “We are particularly proud to receive this award in 2021 when we have all faced very difficult challenges due the Covid -19 pandemic. Our management team and all their support workers have really stepped up to the mark this year. It is due to their efforts and dedication that we have been able to not only service our loyal customer base but also grow our business in this difficult business climate”.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added,

“Kevin is a model franchisee that is always looking to improve and expand his business in any way he can. I’d like to personally congratulate Kevin on winning the Marion E Wade Award and look forward to seeing what the future holds for him and his business.”

ServiceMaster Clean Contract Services Mid-Anglia franchise was an obvious investment choice for Simon Taplin. The decision was inspired by a desire to work for himself but with the support of a franchisor, following many years of employment in multi-national corporations.

From the outset, Simon believed that the ServiceMaster Clean business format was well thought out, well tested, and offered a clear path to success.

Joining a growing and successful franchise meant that thorough training was provided from the outset with ongoing training and support from ServiceMaster. This made a valuable contribution to the growth and success of the business.

By following the ServiceMaster system, ServiceMaster Clean Contract Services Mid-Anglia have been able offer a complete package of commercial cleaning services. Their comprehensive range of cleaning services enables them to gain contracts with many large and well know organisations at both local and national level.

In 2018, Simon decided to retire from his role as Managing Director. Simon remains the owner of the business but took the decision to step down from operations, allowing himself more personal time and for younger members of the family business to advance. For Simon, there was a clear choice as to who should replace his role.

Having joined the business in 1995 as a mobile cleaner, Malcolm Bennett, Simon’s Step Son had worked his way up through the ranks. This progressive career route provided Malcolm with valuable first-hand knowledge of all areas of the business and the ideal skill-set to step into the role. As Managing Director, Malcolm truly understands what makes a thriving commercial cleaning business.

The business has provided much more than just a career for Malcolm. Through working in the company, Malcolm in fact met his wife, Andrea. The couple now have two children, who, following in the family footsteps, work part-time in the business.

ServiceMaster Clean Contract Services Mid-Anglia now employ 140 staff, including Management, Warehouse, Administration and a Telesales team. Testament to their strong focus on employee engagement, the company still employs one of the original staff members, 30 years on!

With the company not only expanding in terms of client numbers but also geographical coverage,
their vehicle fleet and premises too have grown. They currently operate a fleet of 8 ServiceMaster vehicles, making sure the business can continue to provide a first-class cleaning service to their clients wherever they are located.

In terms of premises, the business was originally based in Simon’s house, as the way many small businesses start out. Following continued growth, in 2002, the operation moved to a purpose industrial unit. Fast forward 8 years and with expanding employee numbers, the business had again out-grown it’s site, prompting the business to relocate to their current location, just outside the beautiful cathedral city of Ely.

Following the success of the ServiceMaster Clean Contract Services Mid-Anglia business, Malcolm’s plans to expand the business further. In early 2021 the decision was made, to invest in another ServiceMaster Clean territory, with the purchase of the Norfolk territory. The investment in the new territory seemed a fitting way to celebrate 30 successful years to date. The team at ServiceMaster Clean Contract Services Mid-Anglia and Norfolk very much look forward to continuing their provision of first-rate cleaning services, working with more clients and achieving further success.

If you are not totally happy with your current commercial cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Anglia and Norfolk today, call 0800 085 3541 or request a quote.

With blossom on the trees and the first flowers in bloom, spring is truly a season for renewal. As the weather warms, there’s no better time for facility managers to freshen up their buildings with a few fixes and improvements. Prepare your facility with these simple spring cleaning tips for facility managers.

Take A Good Look Around

Before the cleaning begins, pinpoint your facility’s biggest problem areas. Remember, small problems can quickly become big, expensive issues if they’re not addressed immediately. Be thorough in your examination and ask the janitorial team to take a tour of the facilities with you. Trusted experts are excellent at pointing out problems you might not have noticed otherwise.

There are several areas of a facility that are prime candidates for wear and tear. Cold temperatures, excess moisture, and salt tracked inside from the street can damage many different surfaces and materials. Pay special attention to the following trouble spots:

  • Ceilings
  • Corner guards
  • Doors and cabinets
  • Fire extinguishers
  • Flooring tiles
  • Light switches
  • Storage shelves
  • Tiles and grout

Commercial Spring Cleaning Tips And Tricks

Did you know that having a clean workplace can actually help increase productivity and boost morale? Take the time to spruce up your space, and welcome everyone into a sparkling office this spring. Use these three simple spring cleaning tips to cover the most important areas:

Deep clean the problem spots

With lockdown starting to ease and people getting back to work, the increased footfall is going to have a toll on flooring, it’s vital to shampoo carpets and properly clean hardwood, tile, and concrete floors before their return and on at least an annual basis.

Working with a professional janitorial team can often be the most convenient and efficient method of deep cleaning a commercial property’s floors and carpets. Winter boots bring the season’s road salt, dirt, and snow into all these spaces and can cause damage to surfaces and fixtures, and professionals can often help you identify areas in need of additional care or repair, as well.

Improve your facilities exterior

Put your best foot forward by freshening up your building’s exterior this spring. During winter, wood and cement work are particularly vulnerable to damage, especially around main entrances and other areas with heavy foot traffic. Beyond structural repairs, sweeping or spraying down exterior walkways, washing windows, and other basic commercial building maintenance can go a long way toward improving the impression your business makes on the outside world. Don’t forget to clean off and inspect your roof for damage, as well.

Test the air conditioning system

While spring may seem too early to turn on the air, we recommend testing these systems well in advance of when you need them. Once the summer’s heatwaves arrive, a faulty A/C unit is the last thing your business needs. Since these cooling systems often go unused all winter, they are susceptible to dust and dirt buildup, which could lead to lower efficiency, unpleasant smells, increased allergens, and even unit failure.

Need help implementing these tips? Contact the experts at ServiceMaster Clean to help you deep clean your facilities on a schedule and budget that works for you. Ready to handle even the toughest grime, we can polish and repair every inch of your building. Dirty carpets, cracked grout, and streaked windows are no match for our team members, because we’re never satisfied until you are. Contact us now to learn more.

Today’s businesses have options for reducing their energy bills and adopting more environmentally friendly practices at the same time. Even small changes can add up to cost savings when your business chooses to invest in energy-efficient initiatives. From switching to LED bulbs (and switching them off when not in use) to cleaning the vents to allow smoother airflow, the following measures will help your business save on operating costs:

Use The Off Switch

Businesses that want to save on energy costs must train employees to use the off switch whenever possible. Turn off lights, copying machines, computers, printers, and other electronics whenever they aren’t in use. In busy offices, it’s not always possible to shut down computers, but leaving them on overnight when no one is using them doesn’t make fiscal sense. Instead, look for energy efficient electronics and office equipment so you can use power management features and sleep modes when turning equipment off isn’t an option.

Switch To LED Light Bulbs

Many businesses can also save money on energy costs over time by switching from traditional incandescent bulbs to light-emitting diode (LED) or fluorescent light bulbs. These bulbs may cost more upfront, but they last far longer than traditional bulbs and require less energy to operate. You can also install motion lighting to reduce energy costs while maintaining optimum lighting in less busy areas.

Use Ceiling Fans And Window Screens

If you can refrain from using your air conditioning system on cooler days, you’re naturally going to cut down on your energy bills. Businesses can often save on cooling costs by simply using ceiling fans. Ceiling fans that rotate in a counter-clockwise direction keep cool air circulating, so you may be able to adjust your thermostat a few degrees higher and still stay cool. When winter rolls around, adjust your ceiling fans to rotate in a clockwise direction so they push warm air downward to help combat the chilly temperatures. You may also be able to lower your thermostat and save on winter heating costs with this simple yet effective trick.

Install A Smart Thermostat

One of the most convenient ways to save on electricity bills and other energy costs is to equip your business with a smart thermostat. Like motion-detecting lights, a smart thermostat offers specific features to limit energy consumption during off-peak hours. When employees leave for the day, your smart thermostat can adjust accordingly. Smart thermostats take the hassle out of climate control so you can focus on more urgent day-to-day operations.

Invest In An Energy Audit

Some of today’s businesses invest in energy audits to figure out just how much energy they may be wasting. An energy audit can be a great way to start building your energy-conservation plan because these audits are designed to identify specific focus areas for more effective energy management.

Finally, don’t forget to implement routine training to encourage your employees to adopt energy-efficient practices.