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Simon Taplin has owned ServiceMaster Clean Contract Services Mid Anglia for over 30 years and has grown it into a successful business with many loyal clients and a good reputation among the local businesses throughout Mid Anglia. Simon’s Son in Law Malcolm Bennett is now managing director and together they have made the decision to expand the business for the next generation, and have invested in ServiceMaster Clean Contract Services Norfolk.

Cleaning has become so much more important now, than ever in the commercial world. To ServiceMaster Clean, it has always been our priority but to many, cleaning never was. Since COVID-19 has changed and business owners, schools, nurseries and even healthcare providers are taking good cleaning more seriously and understand that using a professional company is the best way to get the cleaning done well.

Having gained over 30 years of experience in the commercial cleaning industry, Simon, Malcolm and their team are delighted to be able to provide their professional commercial cleaning services to businesses, educational establishments and healthcare providers throughout Norfolk and are looking forward to working with new clients, especially as we ease further out of lockdown and start getting back to some kind of normality.

“We invested in CS Norfolk as it looked a good business opportunity to expand into an area close to us with good transport links from our office, with large established and growing Business/Commercial Parks but an area that allowed us to support those businesses with our established cleaning operation team, making sure we could deliver a professional service throughout Norfolk, gained through our current CS Mid Anglia Franchise where we have been providing cleaning services to clients for 30 years’ now. Some of our oldest client we have had from the start.

As Norfolk boarders CS Mid Anglia and is close to our office, most of our staff live within its borders so we have a good background knowledge of the business within the area, the competition and our vehicles are already seen driving around.” Said Malcolm Bennett, Managing Director of ServiceMaster Clean Contract Services Mid Anglia and Norfolk.

“Both Simon and Malcolm are very knowledgeable about the commercial cleaning industry and we know they will be able to make the most of their knowledge and build many great relationships with their new clients in the Norfolk area”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Simon and Malcolm all the best with their new business venture and we’ll be here to help in any way we can along their journey.

A regular schedule of cleaning and disinfection is crucial for protecting employees, customers, patients, and visitors. However, in the midst of the COVID-19 pandemic and in the face of other dangerous pathogens, maintaining constant disinfection is more important than ever. Maintaining this disinfection in between major cleanings can help protect your business from potential outbreaks caused by these dangerous pathogens.

Benefits Of Regular Cleaning And Disinfection

A professional cleaning and disinfection treatment isn’t a one-time thing. It may be tempting to think of professional cleaning as a chance to “catch up” to a place where your own employees can take over. The truth is that you get the most mileage out of regular professional cleaning and disinfection long term.

  • You protect yourself from compliance issues. Professional cleaners stay up to date on the latest government guidelines, because it’s their job to do so. If you want to ensure compliance, hiring experts is the simplest way to do so.
  • You get a more thorough cleaning. Trained professionals know how to keep a work environment safe and know where viruses are likely to thrive. They know where to pay extra attention and know which cleaners are approved by the HSE to tackle which pathogens. They know how long to leave a disinfecting agent on a surface for complete disinfection.
  • You benefit from professional-grade equipment and training. To reduce the spread of dangerous pathogens and protect the health of others, cleaning professionals use HSE-approved disinfectants and the training that ensures appropriate, thorough disinfection for the business you own.
  • You can get long-term disinfectant protection between cleanings. SaniMaster disinfection services may include an antimicrobial barrier that lasts up to 90 days to help fight bacteria, mould, and fungi. This barrier provides extended surface disinfection protection as part of our preventive disinfection services to provide peace of mind for your business.

Routine professional cleaning and disinfection from trained, well-equipped experts can provide long-term cleanliness and peace of mind in any situation where you’re worried about infectious diseases taking root and spreading. It’s a great way to keep your facility functioning without breaking the bank on stockpiling cleaning equipment or educating staff in combating each of the unique pathogens that can spread in a healthcare environment.

The Importance Of Disinfecting Surfaces

Beyond just regular cleaning and disinfection, keeping certain high-touch and at-risk surfaces disinfected on an ongoing basis is key. Simple, quick wipe-downs with soap and/or with surface disinfectants can help you maintain a safe and healthy environment. In addition to protecting staff and patients, frequent disinfecting can:

  • Fight against antibiotic-resistant (AR) pathogens by taking regular action to completely wipe them out.
  • Help remove pathogens from surfaces that may come into contact with bodily fluids
  • Help combat long-lasting pathogens, including AR pathogens and HAIs that can linger on surfaces for days or even months.
  • Help kill and/or remove pathogens from surfaces that are often neglected in casual cleanings, such as floors and walls.
  • Allows onsite cleaning staff to focus on emergencies and simplifies the regular cleaning process, without having them shoulder the burden (timewise or materially) of disinfection for the entire facility.
  • Even “noncritical” surfaces that aren’t frequently touched can become a factor in the cross-transmission of diseases.

Disinfection Guidelines To Follow Between Cleanings

As important as it is to regularly clean and disinfect your place of work, there are also many steps between cleanings that you can take to make sure that you’re keeping your workplace as sanitary as possible.

  • Have employees wash their hands regularly, for the full recommended 20 seconds.
  • Use hand sanitiser before or after interacting with customers or clients, when handwashing is not immediately available. Hand sanitisers should be at least 60% alcohol.
  • Regularly clean and disinfect high-touch areas and items such as computers, phones, desktops, testing equipment, touchscreens, tables, and more.
  • Make sure that personal protective equipment (PPE) is worn properly. This includes wearing masks over both the nose and the mouth, as well as disposing of masks, gloves, and gowns properly as required.
  • Take advantage of a protective antimicrobial barrier that can help combat bacteria, fungi, and mould.
  • Be mindful of how often you replace your cleaning cloth, so that your disinfection attempts don’t become a vector for cross-contamination.

Rely On A Trusted Disinfection Company To Support Your Business’s Health

Having experts clean, disinfect, and protect your business from pathogens is the best way to ensure thorough, rigorous, regular protection. From training and education to target problem areas to the gear and cleaning agents necessary to tackle pathogens, ServiceMaster Clean couples short-term emergency disinfection with long-term preventive care.

Protecting your employees and clients from pathogens (and helping to protect your own reputation) can be as simple as calling the nearest ServiceMaster Clean location. Placing your trust in a cleaning and disinfection company lets you rest easy. You can be assured that your partner in cleaning has the knowledge and experience needed to help protect the health of your customers and employees. Learn more about our disinfection services and how our COVID-19 cleaning services can help your business be prepared to reopen.

As a commercial cleaning provider, the latest lockdown has been quite challenging to manage. ServiceMaster Clean Contract Services Leicester explain how they are stepping up with their commercial cleaning as Lockdown easing begins.

Approximately 20% of our clients needed to close with other clients having had to reduce their service considerably due to reduced workforce at their workplace.

This hasn’t been the case across the board and in contrast, many of our clients, in particular our Healthcare sites, have remained open throughout. In a lot of these cases we have either increased the frequency of our cleaning services to supply sanitising during the day, or seen an uplift in the days we are requested to clean.

Whether our clients have remained open and required additional cleaning or for those sites that have remained open but with a Skeleton staff, we have been able to be flexible and manage the changes in requirements efficiently and effectively.

Managing the changes to ensure we consistently meet our client’s requirements has been challenging at times. On occasion, we have utilised the government Furlough scheme for staff unable to operate at their contracted place of work, this has ensured that we have been able to retain our valuable employees and ensure our workforce are safe and ready to resume services as soon as our clients can open again. For sites that have reduced their service, we have managed our workforce, to help our clients, and adapted accordingly. It is important that we can be adaptable and ensure our clients have confidence in us to be able to adapt to whatever their needs may be, and continue to build on our strong relationship.

As lockdown is eased, we believe that cleaning will be a top priority for all clients. It will be more important than ever to provide a clean and safe environment for staff, visitors, customers, patients, students or whoever may use their facility.

We know that there will be changes, we anticipate a lot of our existing clients increasing their current cleaning service, or at least returning to the full contracted service they had in place prior to lockdown, to ensure that their premises are regularly and thoroughly cleaned.

For businesses that chose to capitalise on the success of staff working from home and where office space and working numbers may reduce, we will be working with our clients to put together a suitable amended cleaning service. For our clients that are due to re-open, we already have plans in place to bring employees back to site and can start as soon as required.

Our bespoke cleaning service means that our Cleaning Task Schedules have always been bespoke to each client, this will continue and each Task Schedule will be adjusted to meet each of our client’s requirements. Since COVID-19 there has been a particular focus on the sanitising of all touchpoints, light switches, door handles and handrails etc and we anticipate this continuing to be a priority for the foreseeable.

We have already seen evidence that cleaning has definitely become more of a priority for everyone. Cleaning has likely been undervalued as a service prior to COVID-19 but, with such importance for good hygiene and cleaning standards, we see that it is now a much more valued service. We see this predominantly in the CQC Healthcare sector, a strong and growing client base of ours, and one we fully expect to continue.

We anticipate there will be an increase in demand for professional commercial cleaning as lockdown eases. Although this is a little difficult to predict, the measures we have put in place in providing our regular service, and the relationships our well organised and hardworking Operations teams have with their clients, will allow us to respond and adapt quickly to any changes and to any given circumstance or additional requirements from both new and existing clients.

Our aim is to help all of our existing clients and new clients to stay open or reopen as smoothly, as efficiently and as safely as possible.

Find out more about how we can help you with your commercial cleaning as Lockdown easing begins, get in touch today 

Rachael & Lee Downer have owned and managed ServiceMaster Clean Contract Services North Surrey & West London since 2004 and have grown the business considerably over that time. Rachael & Lee pride themselves in providing a highly professional commercial cleaning service to their clients; which has been particularly valued over the COVID-19 pandemic.

Rachael & Lee’s current business is well established and has a solid reputation in the area and in light of COVID-19 it is evident that good commercial cleaning services are needed more so than ever before. Rachael & Lee knew there was opportunity to put their skills and experience to good use and expand the already successful business.

Rachael & Lee chose to invest in another ServiceMaster Clean Franchise and has purchased a vacant territory covering Hertfordshire – ServiceMaster Clean Contract Services Hertfordshire.

Rachael & Lee plan on growing the business significantly and is looking forward to growing and developing their work force, creating more jobs in the area. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives but also supervisors and office staff to ensure exceptional customer service is maintained.

“Our service is tailored to each customer’s specific needs with the focus on developing lasting relationships. Our commitment is to deliver the highest possible quality service at all times and make a difference. The success of our business is due to the ongoing investment in our people and the service they provide to our

Customers. We look forward to growing more lasting relationships with our new clients across Hertfordshire.” Says Rachael Downer, Managing Director of ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire

“Rachael & Lee have been valued ServiceMaster Clean Contract Services Business Owners and have exceptional commitment to providing excellent service to their clients, we’re excited to see how Rachael & Lee grow and develop the new business they have invested in and we are sure the new clients’ will benefit greatly from Rachael & Lee’s commitment to providing exceptional service”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

 

Find out more about ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire here.

With the COVID-19 pandemic, staying safe and clean is more important than ever before, however, public spaces can house thousands of germs. Light switches, door handles, community kitchens, sink faucets – you name it, there are probably germs nesting on it. Consider how many surfaces you touch every day. If you touch it, several other people most likely touched it before you. Find out where the most germs in public places exist and how you can avoid them with tips from ServiceMaster Clean.

Germs In Doctors’ Offices

Visiting a doctor’s office is unavoidable. However, it’s not exactly the place you’d want to be if you needed to avoid germs. Offices including your general practitioner, a paediatrician and urgent care are riddled with germs from sick patients. Writing utensils, chairs, doorknobs and exam tables likely cling to germs, putting you at risk for exposure.

How To Avoid Them

To avoid germs at a doctor’s office, follow these tips:

  • Pack your own tissues and hand sanitisers.
  • Sit far away from other sick patients to put space between yourself and their germs.
  • Bring your own reading material.
  • When taking your child to the doctor, bring his or her favourite toys to keep them from touching germ-infested toys at the office.

Germs In Restaurants

While health officers may inspect restaurant kitchens to ensure practices are hygienic, the same inspection doesn’t occur in the restaurant’s seating area. Here, hidden germs can multiply in areas that aren’t sanitised as often as they should be. For example, restaurant menus are quickly handed from one guest to the next. Condiment bottles and salt and pepper shakers typically aren’t wiped down in between guests, either. Even the booth you’re sitting in may not be completely germ-free before you sit down.

How To Avoid Them When They Reopen

To avoid germs in a restaurant, follow these tips:

  • Sanitise condiment bottles or use a disinfectant wipe before you touch them.
  • Ask the server to wipe down the booth with a sanitiser cloth before you sit.
  • Never let your menu touch your plate or silverware.
  • Keep silverware on a napkin or your plate, never on the table.

Germs In Bathrooms

Even when regularly cleaned, public bathrooms contain plenty of germs. Germs can be found on the toilet seat handle, stall handle, bathroom faucet, and bathroom door, among other areas. To help cut down on the amount of germ transfer, many public restrooms today have installed hands-free devices like toilets, sinks and dryers. However, germs can still spread.

How To Avoid Them

If the public restroom you’re visiting doesn’t have handle-free equipment, you can avoid germs by following these tips:

  • Use a paper towel to touch handles.
  • Never set things like jackets or purses on the bathroom floor.
  • Don’t stick around after the toilet flushes, since the force could cause bacteria to fly into the air and land on your clothes.
  • If you can manage, try flushing the toilet with your foot to avoid touching the handle.
  • Learn how to wash your hands properly so they stay clean in every public space.

Germs In Offices

Offices are filled with shared workspaces that build up germs. Surfaces like the printer, fax machine, coffee maker, refrigerator, telephones and desks can go weeks or even months without being sanitized, putting you at risk for illness.

How To Avoid Them

To avoid germs at work, follow these tips:

  • Use a printable office cleaning checklist to keep your space neat and tidy.
  • Sanitize your work station daily.
  • Designate an employee in your office to be in charge of sanitizing common areas, like the kitchen or conference room.
  • Use a professional cleaning service to deeply clean your office and create a healthier work environment.

If you need a professional cleaning service to sanitize your public space, call the experts at ServiceMaster Clean our genuine commitment to offering you the best service with the proper tools, equipment, training and expertise, we can be there for you 24/7, any day of the year. Find your nearest ServiceMaster Clean to find out more today.

Operating a business in the rough winter months can present additional challenges for companies, employees and customers. Luckily, there are a few simple things you can do to remedy winter weather situations and help keep customers and employees safe in the season known for slips and falls. All it takes is a little planning, vigilance and the cooperation of your staff and business partners. Use the simple checklist below of five top winter safety tips for the workplace from ServiceMaster Clean.

Winter Safety Checklist For Businesses

Clear walkways of snow and ice.
Make sure your car park, walkways and other outdoor passages are always free from snow and ice. Consider asking neighbouring businesses to do the same to help contribute to the accessibility of public areas. If the weather calls for snow or freezing temperatures, put down salt the night before as a precaution. Of course, you should also remind employees to drive cautiously on their way to and from work, if needed in the office.

Have an emergency kit.
No one likes the idea of being stuck at work, but if you do end up stranded during a winter storm, make sure you have specific safety and survival essentials on hand. Along with a traditional first aid kit, your emergency kit should include a battery- or solar-powered radio, torches, thermal blankets, clean water and non-perishable food to last everyone at least three days.

Use your caution signs and stay compliant.
The Occupational Safety and Health Administration (OSHA) has certain requirements and standards for walking and working surfaces and hazard signs. Make sure you have signage for any walkways so you can alert people when surfaces are wet or slippery. Put up caution signs as soon as a hazard is identified, and make sure they can be easily seen by anyone walking through the area.

Put down absorbent floor carpets and mats.
If you know your staff or customers will track in melting snow or ice, make sure your business is equipped to keep the moisture at bay with absorbent floor carpets and mats that can contain excess water and mud. Place mats at all entrances and exits to prevent as many slips and trips as possible. If you find standing water on the floor, have it mopped up right away.

Remind employees to wear the right footwear.
Remind employees to wear the shoes they need to stay safe in winter weather conditions. Insulated and water-resistant snow boots provide better traction and reliability in winter weather than regular shoes or trainers, decreasing the risk of accidental falls. Remind employees not to rush and advise them that taking small steps can help them react to changes in traction with more control. Don’t let your business become a dangerous place to work in the winter.

 

Put these five tips into action to help ensure your building and people are properly equipped to stay safe all season long. Find your nearest ServiceMaster Clean Contract Services to find out about our cleaning services during the winter months.

ServiceMaster Clean is an international organisation with businesses all around the world, so when it comes to commercial cleaning, we are the experts.

The ServiceMaster Clean Canada brand manager Gavin Bajin has put together this very useful post explaining how businesses around the world can survive a ‘twindemic’ this winter. Meaning, with COVID-19 still active during its second wave and the flu season upon us we need to be more vigilant and cleaner than ever before.

Give Gavin’s post a read here – https://www.reminetwork.com/articles/protecting-workplaces-from-a-twindemic/

Owner of ServiceMaster Clean Contract Services Durham & Teesside, Chris Blewitt picked up three awards at the annual ServiceMaster Clean Contract Services Award Ceremony this year, ‘Rookie of The Year’, ‘Growth Award for Turnover Greater Than £100,000′ and ‘Recommending a New Franchisee’.

The Rookie of The Year award is given to those who are new to the ServiceMaster brand and have performed to a high standard and grown successfully in their first few years of trading.

Chris won the Growth Award for having a yearly turnover greater than £100,000 for 2019. This is a fantastic result from Chris and his team to reach a turnover this high.

A brand-new award that ServiceMaster Clean Contract Services issued this year was the ‘Recommending a New Franchisee’ award, which was given to Chris because of recommended another individual, Asim Sibtain, to buy a franchise and the sale was made in August this year.

Chris Blewitt, owner of ServiceMaster Clean Contract Services Durham & Teesside said;

“I am delighted to have picked up the 3 awards at the recent ServiceMaster Clean Contract Services awards ceremony. In particular, it was great for us to be awarded the ‘Rookie of the Year’ for the best new coming business. It is a credit to the hard work of our team. Starting as the first brand new franchisee in almost 10 years was a bit daunting but with a lot of hard work and the support of ServiceMaster, in less than 3 years we have built a sizeable business from scratch with significant plans for growth in 2021”.

We look forward to seeing Chris’s business grow and with his attitude and work ethic, we’re sure these won’t be the only awards he’ll receive while owning a ServiceMaster Clean Contract Services business.

As the temperatures drop, it’s time for businesses, offices and other facilities to prep for winter and the hazards it can bring, especially in areas that are more likely to receive ice and snow.

ServiceMaster Clean knows you want to keep your employees, clients and visitors safe year-round and that winter presents unique challenges. Before you switch the thermostat from cool to heat, learn how to get ready for winter in commercial settings to ensure that all of your people stay safe this season.

Keeping your air-conditioning clean

Replacing your air-conditioning/heating unit filters and making sure the ductwork, vents, registers, coils, drain pans and all other components are clean supports healthy indoor air quality for everyone in your premises.

That’s why we’d recommend getting your commercial building’s air-conditioning/heating system inspected before winter each year and cleaning the ducts if it’s necessary. Keeping the filters, vents and ductwork clean help allow for proper air circulation and ventilation.

Prepare your slip and fall solutions

Melting snow and ice can quickly become hazardous when tracked into your building or pooled around it outside. The best way to prevent slip and fall incidents in the workplace is to prepare to handle them before the winter weather hits – inside and out.

Outside, arrange for regular snow removal services to keep paths, walkways and parking lots as free of snow as possible. Maintain a protocol for salting or sanding icy areas to reduce the risk of slips and falls on-site.

Inside, place non-slip mats at all entrances to reduce the spread of melting snow and ice on floors. Schedule regular office janitorial services during the holiday season to help maintain hazard-free areas and further reduce the risk of avoidable accidents when you’re too busy to take care of the cleaning yourself.

Remove salt from your floors

Ice melt and salt are great at preventing slippery patches outdoors during the winter.

However, these chemicals are easily tracked inside on shoes and rolling bags, leaving ugly white stains and even damaging your floors. Regularly cleaning ice salt off your floors will help maintain the beauty of your carpet, hardwood, tile and other flooring materials. Luckily, the professional janitorial teams at ServiceMaster Clean can help keep your floors shining all season long, too – whether you waited too long to get ready for winter or just need a little help to keep up.

We know it’s important for your business to look pristine and stay safe year-round, even during the worst of the winter weather.

Ensure your offices are COVID safe

Unfortunately, COVID-19 will still be impacting the UK and businesses during the coming months and well into 2021, therefore you’ll need to ensure your office is being regularly cleaned as per COVID-19 cleaning guidelines.

Trust the teams at ServiceMaster Clean to help you get ready for winter this year, and keeping your premises COVID safe, by letting us handle all your commercial janitorial needs. We know what it takes to keep a business looking its best all year long. Find your nearest ServiceMaster Clean and find out more about our services today.

Covid-19 has heightened our awareness of our surroundings and the cleanliness of shared spaces, especially when we’re out in public. We’re all doing our best not to touch our faces, use hand sanitiser, wash our hands frequently and wear face masks.

With new measures around the UK being put into place, the government are advising to work from home if you’re physically able to do so.

So, as business owners and facility managers are working to keep pace with new ‘new normal’, being able to open and stay open where possible, all employees must observe a clean space. Sanitising and disinfecting play a critical role in keeping businesses open and safe and common areas are one of the hardest areas to keep clean. With this being said, we’ve put together 3 tips for managing common areas during Covid-19.

Tip #1 – Determine foot traffic areas

Each business operates differently and uses the space in different ways. Given current pandemic conditions, tracking the different levels of foot traffic is critical.

  • Is the daily foot traffic volume consistent, or is foot traffic heavier on certain days or times?
  • Is it only employees entering and exiting the building, or are there also customers and various contractors using the building?
  • Does your particular facility support or supply those considered “at-risk” (immunocompromised, immunodeficient, elderly, etc.)?
  • Do you have a process for tracking all that are entering and exiting the building? So, in the event of a case, all can be notified to isolate.

The UK government advises on keeping track of all individuals that enter your premises and inform them if they have come into contact with infectious activity.

Make sure you have appropriate cleaning schemes and disinfection cycles in place for your premises, if you have a case or not.

Tip #2 – Determine all high touch areas

Now that you have determined the individuals who are entering and exiting the building it is time to determine what those frequently touched areas are.

Common areas that are visited more often, are more likely to be higher risk areas of infection and that is why it is so important to clean and disinfect common areas in response to your assessed activity.

A good way to work out your high touch areas is to walk through your premises a few times yourself and write down a list of those points that you have to touch to get where you’re going and to do what you need to do.

In addition to these observations, managing common areas during COVID-19 will need to ensure you’re sanitising the following:

  • Doorknobs/handles
  • Light Switches
  • Drawers
  • Refrigerator and Microwave Doors
  • Chair Arms
  • All kitchen and dining areas
  • All bathroom touch surfaces
  • Keyboards and mice
  • Conference room touchpoints
  • Elevator buttons
  • Drinking fountains

Once you have your list compiled, determine the appropriate cleaning agent for each space. Appropriate guidelines are to:

  • Always use approved cleaning methods and products
  • Always use gloves and appropriate PPE (Personal Protective Equipment) when necessary.
  • Always instruct employees on which agents must be diluted and how to do so according to manufacturer guidelines

Alternatively, you can contact your local ServiceMaster Clean Contract Services to complete all schedules and cleaning within your business premises.

Tip #3 – Use a cleaning company

Weekly, daily, and certainly hourly disinfecting is a big task that can take away from business productivity and business goals. Outsourcing cleaning to a trusted and experienced commercial cleaning company can give you peace of mind and give you more time to work on your business.

ServiceMaster Clean Contract Services offer contract cleaning services throughout the UK, if however; you require one-off cleans and do not have contract cleaning requirements you can get in touch with one of our local ServiceMaster Clean sister companies.

You can find your local ServiceMaster Clean Company here.

ServiceMaster Clean Contract Services Guildford has been shortlisted for The Give A Grad A Go Employer of the Year Award at the prestigious 2020 Lloyds Bank National Business Awards. Previous winners include fitness sensation Joe Wicks, Timpson CEO James Timpson OBE, DPD UK, Hotel Chocolat, dementia newspaper Daily Sparkle and online fast fashion success story Missguided.

“I feel incredibly proud to be recognised by the Lloyds Bank National Business Awards and to be shortlisted as a finalist. I always strive to be the best in what I do and feel it is important to provide a positive workplace for all of my employees. I have been delighted to be able to offer opportunities to graduates and non graduates and this award would be a validation of our efforts to become a first class employer.

Compared to some businesses we are a small company but with our commitment to providing a first class service to our clients as well as investing in development of our team we have grown rapidly over the last few years, I am so proud to be in the list of finalists and competing against national businesses. Being able to take my team to the awards ceremony to celebrate the success together would be the icing on the cake as we wouldn’t be where we are without them.” Siva Kugathas, Franchisee.

“When it comes to business recognition, the Lloyds Bank National Business Awards are the ones to win. They allow any successful organisation to tell their story, from large private and public companies, to thriving entrepreneurial businesses, promising start-ups and established SMEs,” said Sarah Austin, Awards Director.

“Winning a Lloyds Bank National Business Award comes with significant business benefits, including increased brand awareness and reputation among customers and partners, valuable insight into best practice and employee recognition and retention.”

Siva Kugathas and ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton & Watford have already won several business awards and proud of their commitment to providing excellence in the commercial cleaning industry.

Find out more about Siva & the team here – ServiceMaster Clean Contract Services Guildford.

Cleanliness is essential for every healthcare setting, as it is tasked with protecting the health of millions of people every day. Part of maintaining patients’ well-being is protecting them from bacteria that may be present in a facility that provides medical treatment. Regular cleaning is important to most businesses, but it’s absolutely essential for any healthcare setting, whether it’s a small doctor’s office or a large hospital.

Working with professional janitorial providers focused on meeting environmental cleaning standards for healthcare facilities can provide many benefits for employees and patients. The patient-centred healthcare cleaning programs from the experts at ServiceMaster Clean were designed to help your business achieve three critical goals:

1.Meet environmental cleaning standards

The National Patient Safety Agency (NPSA) mandates that healthcare settings in the UK, follow specific healthcare cleaning standards. Healthcare businesses that don’t comply may be subject to fines and even closure. Facilities that don’t prioritise compliance may also be held legally liable, should serious health issues occur for patients or employees because of an unclean setting.

Before hiring a commercial janitorial provider for your facility, make sure its procedures are based on the above regulatory requirements to provide adequate, patient-centred cleaning.

2. Maintain a professional appearance

A messy or unsanitary healthcare business is unlikely to be a profitable one, patients aren’t going to want to return to medical settings that aren’t professionally maintained. Healthcare businesses should not only keep the medical side of their offices disinfected, but also thoroughly clean the public areas of their facility. Dirty seat cushions in the waiting room, filled waste cans, or visible dirt or grime on floors and furnishings suggest that the facility does not take the responsibility of maintaining a safe, healthy environment seriously.

To maintain a professional medical setting, routine cleaning is essential. Whether the business concerned is a busy outpatient facility or a small dental practice, professional environmental cleaning services can help ensure your patients’ expectations are being met every day.

3. Keep staff and employees safe

Healthcare facilities depend on skilled employees with extensive training and qualifications, and due to the high costs of medical malpractice claims, licensed physicians and nurses are unlikely to stick with a healthcare business that does not meet environmental cleaning standards and regulations. In addition to retaining staff, strict cleaning standards can help improve the healthcare work environment and help increase productivity and worker satisfaction.

Healthcare workers come into contact with countless germs, that’s where professional healthcare cleaning services help protect both staff and patients from potentially serious and even deadly infections. When choosing a cleaning service to maintain your healthcare environment, select a provider committed to meeting the standards and expectations for healthcare environments.

ServiceMaster Clean is a leader in healthcare cleaning services, routinely adopting updates to applicable laws, as well as healthcare cleaning standards recommended by industry regulators. Our experts are trained on the proper cleaning protocols for specific healthcare settings to keep every environment we enter safe for both patients and employees. Contact us today for help maintaining the health of your facility.

The entire office culture across the UK has completely changed and most businesses will not return back to normal, instead a ‘new normal’ will have to be put in place.

Following lockdown, many businesses are gradually starting the process of getting their staff back to work and there are changes to the offices that have had to be made post-coronavirus.

Returning to work will have to happen in stages and the transition time will be stressful for all involved.

 

What returning to work will look like

Offices around the world are having to change the way they operate, it that means doing flexible working, for example, three days in the office and two days working remotely, or limiting the amount of staff in the offices completely, is something that has to be done.

Having an office presence is important for both processes and cultural practices and it’s going to be tempting to revert back to pre-pandemic. To help stop the spread of COVID-19 this needs to be watched carefully and enforced within the office environment.

There are three employee segments that can be considered:

  • Fully Remote working (All work can be completed at home, like a marketing role for example)
  • Hybrid Remote (As mentioned above, working at the office and at home on split days)
  • On-Site (For those that physically have to be in work, like tradespeople, cleaners etc)

 Get together with your employees and ask them what they’d prefer and if suitable for the type of business bring in the practices they want.

Redesigning the workplace

The pre-pandemic typical office was likely a mixture of private offices and open desks with staff sat side by side, meeting rooms and shared amenities. Well, this is not the case now as new measures have to be in place to keep your staff safe.

Businesses need to create workspaces to keep all employees safe, here are a few examples:

  1. Social Distancing measures must be put in place, meaning the staff are more spread out, although this does mean less staff will be allowed in the offices
  2. Bring in separate cubicles for all employees, protected with screens if needed, block off alternative desks in open-plan offices
  3. Staggered break times to ensure only a limited number of employees are in break out areas at any one time
  4. Introduce a one-way system around the office premises to ensure staff are socially distanced as much as possible
  5. Hand sanitising stations at entry and exit points, also if possible on all employees’ desks

Now is the time to initiate change

Employers around the UK need to start experimenting with bringing their employees back to offices if this isn’t possible then make working remotely more efficient by introducing more organisational digital software.

Experimenting isn’t going to hurt, if something doesn’t work for your company, try something different.

New cleaning measures are a must

Cleaning your office more effectively during and after the pandemic is vital and new cleaning regimes MUST be implemented to keep all employees safe.

Your new cleaning regime should include regular cleaning of high touch point areas on top of your regular cleaning, more frequent cleaning in high traffic areas should also be considered.

If there’s a case within your offices then a deep clean, disinfection and sanitisation should be considered before allowing people back into a possibly contaminated space.

Getting the right cleaning regime in place now, supported by the right professional cleaning company, offers reassurance for you, your employees and any visitors to your building.

If you have been doing the cleaning yourself or not getting the right level of support from your cleaning company it’s time to get in touch with your local ServiceMaster Clean Contract Services company, where you know you can rely on local commitment with national support and over 60 years of experience in the cleaning industry in the UK.

 

Here is a recipe to create your own hand sanitiser if you’re having trouble finding any in the shops.

What you’ll need

  • 2/3 cup 99% rubbing (isopropyl) alcohol
  • 1/3 cup 100% pure aloe vera gel
  • Optional: 8-10 drops essential oil for smell
  • Bowl and spoon
  • Funnel
  • Empty squeeze Bottle
  • Gloves
Step 1: Mix the rubbing alcohol, aloe vera and optional essential oil in a bowl with a spoon. Be careful to keep the pure alcohol away from your skin (use gloves when and where you can)
Step 2: Funnel the mixture into the empty bottle. Screw the pump cap back on and you now have hand sanitiser.

DIY Hand Sanitiser Warnings

As easy as it sounds to make your own hand sanitiser, you should all be aware that rubbing alcohol in high quantities can damage your skin. Make sure you stick to the 2:1 proportion to keep the alcohol content around 60%. You must use gloves while mixing and follow up sanitisation with hand moisturiser.
And we hope it goes without saying that hand sanitiser alone is not enough and isn’t going to protect you from getting sick. Wash your hands thoroughly with soap and water when it’s available, and limit how much you touch your face.
Quick Tip for washing hands: Sing Happy Birthday twice while cleaning your hands.
If you need your office clean at all during the outbreak then find your nearest ServiceMaster Clean Contract Services and contact us today.
Good handwashing practice is one of the most important steps we can take to combat the spread of germs to others within the workplace. 

Many diseases and conditions are spread by not washing hands properly with soap and clean running water.

Germs on unwashed hands can be transferred to other areas within the workplace, like door handles, handrails, table tops, phones or laptops and transmitted your colleagues. This can lead to sickness as they will regularly touch their nose, eyes or mouth without knowing it.

Bacteria and germs are also spread through food and drink and some germs will multiply in certain foods.

Removing germs through good handwashing can help prevent stomach bugs, respiratory infections and according to the CDC, hand washing reduces the number of sick people with stomach bugs by 31% and the number of people with colds by 16-21%.

At ServiceMaster Clean, we’re big advocates for ensuring everyone knows about good hand washing practice.

The proper handwashing practice

Follow this simple guide to good hand washing to help remove as many germs as possible…

  • Wet your hands under warm clean running water
  • Apply soap and create a lather by rubbing your hands together – using regular soap as opposed to antibacterial is just as effective if used correctly
  • Spread the lather across your hands, onto the backs of your hands, in between your fingers for at least 20 seconds
  • With soapy hands, grip the fingers on each hand, clean in the creases of your thumbs and press your fingertips into your palms to get under your fingernails
  • Rinse your hands well under clean running water
  • Dry your hands well on a clean towel or air dryer and make sure they are completely dry!
  • Turn off the tap using your clean towel remember your dirty hands just turned the tap on
  • Dispose of the paper towel responsibly by recycling where you can

good handwashing

What about hand sanitiser?

Hand sanitisers are a great addition to your germ-killing arsenal! Most sanitisers do not kill all germs so they should be used as an additional resource rather than instead of a good hand wash.

With a good squirt of hand sanitiser in one palm, rub your hands together well and spread it over your hands and fingernails until it’s dry.

If you’ve experienced an outbreak of a virus in the office, you can always call on ServiceMaster Clean Contract Services to provide a deep-clean and fully sanitise of the property. Click here to find your local ServiceMaster Clean.

Nowadays more and more offices are becoming dog-friendly, mainly to reduce stress within the work environment. However, keeping your office clean with a furry little friend about can be a challenging task.

It happens in a dog-friendly office

Accidents happen, they’re inevitable and that’s still with a well-trained dog around the office.

Make sure you have a cleaning kit in your office for such accidents, this kit should include the following;

  • Rubber gloves
  • Doggy bags
  • Cleaning spray
  • Sponges

Alternatively, you can hire a professional cleaning service like ServiceMaster Clean to clean it up for you by using enzyme-based cleaning products that will be used to destroy any nasty bacteria that may be lingering.

Keep the dog’s accessories clean

Items like the dog’s bed, blankets and toys will need to be regularly cleaned to eradicate any bad odours or harmful bacteria.

Make sure to wash the dog’s bed and blankets are washed on a high temperature and the toys are cleaned with a sufficient anti-bacterial product.

Regularly vacuum around the office

Instead of sucking up to your boss you will need to suck up the dog hairs on any carpets, upholstery or hard flooring with a good vacuum.

If you have a cleaning company that regularly clean your offices then they will be able to efficiently vacuum your dog-friendly office.

Keep it fresh

If you do have a dog-friendly office keeping the office smelling fresh is important and opening a window regularly throughout the day can help do just that.

You may want to also invest in some air fresheners for the cooler months as no one wants a cold office!

Ensuring your office smells and stays fresh will give a professional feel and be more inviting for any visitors.

If you need any office cleaning services for your dog-friendly or no dogs allowed office then ServiceMaster Clean Contract Services are the company for you, find your local company here.

 

With the weather being warm at the moment, making sure you regularly empty your office bins is important for the well being of your staff.

office bins

Why is it important to empty bins more regularly in warmer weather?

With it currently being warm around the UK, organising and keeping your bins clean is important for a number of reasons:

  • Bins get smelly in warmer weather
    – We’re sure you’ve smelt a bin that has been sat in a room too long, it isn’t a pleasant smell, and you definitely don’t want it wafting around the office.
  • Flies and other insects will be attracted to the bin
    – You 100% don’t want an insect problem or lots of flies dancing around the office, it can be very disrupting.
  • Eggs can be laid in your bin by the flies and a maggot infestation may occur
    –  You definitely don’t want maggots in your office as they really do smell!

What can I do to stop my bin from smelling during the warmer months?

One of the main causes of the odour coming from your office bins is the cleanliness of the actual bin itself.

This is why having an office cleaner is important, especially for the health and well-being of the staff.

Here are a few tips to keep your office bins clean and odour free:

  • Have separate bins in the kitchen area like food waste, cardboard only and general waste etc
  • Ensure your cleaning team or external cleaning company empty the bins more often during the warmer months
  • Get your bins cleaned regularly, especially the food waste bin to make sure no waste remains
  • Try to keep the office bins for paper and general waste only, have a food waste only bin in the kitchen area or elsewhere

Keeping your office clean and tidy

Lots of companies allow the personalisation of your work area, but make sure it isn’t cluttered and messy.

  • A clean office is better for your health
  • Less clutter and a clean environment increases productivity
  • A good first and lasting impression is important for visitors

 

For all of your commercial cleaning needs contact your local ServiceMaster Clean Contract Services here.

One of our franchisees, Siva Kugathas, who runs ServiceMaster Clean Contract Services Guildford slept on the streets to support YMCA!

Siva YMCA

YMCA DownsLink Group hosted their annual Sleep Easy Event at Guildford Castle, which had around 31 people sleeping outdoors on the night of Friday 22nd March.

Siva was one of the dedicated men and women that decided to support this fantastic cause and decided to donate a whopping £1000 to the event and YMCA.

“It was very tough having to sleep just the one night outside, but homeless people sleep every night on the street. I knew I would go home the next day, but those who sleep on the streets don’t have that facility. It made me think deeper.” commented Siva

Sleep Easy has taken place in five locations so far across YMCA DownsLink Groups area, and to date, they have raised more than £42,000! The money raised goes towards helping young people that are currently living homeless, for multiple different reasons.

Donations can still be made online to this great cause at bit.ly/SleepEasy19.

Siva also added, “I am proud to have been involved with this event, and at ServiceMaster Clean Contract Services Guildford we are always looking to closely work with local charities and support them in any way we can”.

You spend your time focusing on the things your business does well.

You spend countless hours developing and testing your products/services, along with building brand awareness.

Have you sat down and taken a moment to think about how your office environment affects your employees?

It is a fact that our surroundings have a direct effect on the way we feel, this is true in everything we do, especially our office environment. If your employees feel more welcome in their workspace, their morale will increase, therefore increasing their workload.

Have a read of the ideas below and take a look around your workspace and answer these simple questions:

  • How many of the following could you change to give your workspace a boost?
  • How can you make your office a healthier, happier and more productive space?

workspace

 

Let in natural light

As human beings we gravitate towards natural light, for a few reasons;

  • It increases Vitamin D, which helps prevent depression, weight gain and other disorders and diseases.
  • Studies have found that employees that work in natural light record higher levels of energy and productivity, compared to those working in artificial light.
  • Natural light has also been shown in studies to lower the risk of near-sightedness in young adults.
  • A bonus one, you can save some electricity by letting in as much natural light as possible!

Of course, in some areas of the UK, this may not be possible, for example, inner-city office spaces that are surrounded by other buildings may not get much natural light at all.

However, there are proven new technologies in lighting systems that are affordable and easy to implement.

Temperature Tantrums

There are always going to be staff in the office that prefers different temperatures, which may cause temperature tantrums.

“Turn it off! It’s too hot!”

“No, I’m freezing! It’s like a freezer in here!”

Back and forth, like this, all day long! It can get very frustrating for the involved parties, and for everyone else in the office.

Our brains can only tolerate a small change in temperature before our bodies kick in to counteract the temperature change, be it to lose or gain warmth. This will cause our mood to change and concentration levels to decrease.

The optimal temperature for the aircon according to most system manufactures is between 24 and 25 degrees Celsius in the summer and between 17 and 19 degrees Celsius in the winter.

Saying this though, a regular supply of fresh air is important for your office as well, and can sometimes be the answer to the temperature fluctuation.

Music can increase productivity

All of us are different and it’s unlikely all the people in the office are going to have the same music taste as you if they do then bonus! Get that country music blaring out those speakers!

The majority of offices will allow music, but only specific genres or songs that have been proven to increase productivity, of which you can find plenty of playlists on Spotify or Apple Music.

Create a chill out area for your staff so they can either get away from the music that is being played in the office or listen to their own music while still doing their work.

Also, make sure your office is efficiently double glazed to block out any unwanted noise from outside.

Colours matter

Different colours affect your mood in different ways, and colour theory has been practised by some of the greatest painters in the world for centuries.

Here is a quick rundown of some positive colours and what mood they associate with:

  • Orange = Creativity
  • Yellow = Intellect & Emotion
  • Red = Energises
  • Blue = Calming
  • Green = Healing

Colour can change the style and mood of your workspace instantly, so sit down and decide what mood you want to portray in your office and paint or decorate accordingly.

Science of Ergonomics

“Ergonomics is the science of designing the workspace, keeping in mind the capabilities and limitations of the worker.” (Google).

An office with good ergonomic design can reduce factors that lead to musculoskeletal injuries and increases performance and productivity.

You can either look into this yourself online and purchase furniture that will benefit your staff, or you can get in contact with an expert. They will come to your workplace, take a look around and recommend what type of furniture would benefit your staff.

Keep it clean

Finally, consider the overall cleanliness of your workspace. Remember, a healthy office is a friendly office.

For more details on our office cleaning solutions, you can find your local ServiceMaster Clean and contact us here.

 

You may be interested in another one of our blog posts A Clean Office Gives a Good First Impression.

ServiceMaster Clean Contract Services of Guildford have gone from strength to strength in the last 23 months, growing by 500k. The Managing Director, Siva Kugathas has awarded some of his staff for their hard work in accordance with the company’s success.

Siva decided to have an awards evening on 30th November 2018 and hosted it in The Shard, Central London. All that made an appearance, including brand manager Guy Strang, said how enjoyable the evening was.

The three that received an award for the “Sales Contribution Award” were;

Agnes Bielawska

Awards Evening

Kinga Derenowska

Awards Evening

Alexandra Preda

Awards Evening

These three members of staff are all part of the management team at ServiceMaster Clean Contract Services Guildford.

We hope you join us in congratulating these three members of staff on their awards, and of course the continued success of the business as a whole. We look forward to seeing what the next year brings Siva and his team.

ServiceMaster Clean Contract Services provide commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sports stadiums, offices, factories and schools throughout the UK.