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Client Problem:

At the beginning of the Covid Pandemic the customer had parted ways with their cleaning contractor. When the team were looking to go back to Office working, they required a reliable, efficient & local cleaning company. Initially the client invited 3 companies to quote.

How we helped

We met with the client the same day to carry out a survey and discuss the clients needs.

Along with daily office cleaning, they required a deep clean of all areas, as the Office had been closed for over 12 months, this also included a full carpet clean.

We supplied a quotation the following day for all services.

The client swiftly accepted our quotation. One of the main reasons being we are a local company, with good references.

We then mobilised our team – carrying out the deep clean, and carpet clean prior to the contract going live.

Our services along the side of the regular schedule, includes a daily clean of all high touch points and we have also carried out an infection control clean for the client after a staff member tested positive for Covid.

The benefit

Our Field Service Supervisor carries out regular site visits, along with a monthly Service Review with the client either face to face or via teams – depending on requirements

6 months in the client is happy and will be looking to increase our services further when their second Office re-opens in 2022

 

If you would like to know more about how ServiceMaster Clean Deeland can help you with your commercial cleaning requirements, click here.

Christmas and New Year have come and gone, with some employees returning to offices, and the temperatures getting lower, it is time to start thinking about your floor maintenance. 

We might not think about our floors also bearing the brunt of colder temperatures, but just like you (and your home) your commercial property also feels the chill of winter – particularly the flooring.

Luckily, the experts at ServiceMaster Clean have created this simple spring cleaning guide to make your commercial floor maintenance easy. Use these tips and step-by-step instructions to mitigate potential weather damage that winter may bring and restore your facility’s floors to their former glory.

Hard Surfaces

There are many types of tile and hardwood commercial floors that can require slightly different cleaning techniques. This is a general guide to clean and maintain most hard floors in commercial buildings. However, you should always refer to your flooring manufacturer’s manual and test cleaning solutions in a small, inconspicuous area before starting to avoid large or costly damages.

First, sweep away visible debris to remove larger particles from the floor’s surface. Then, use a semi-acidic floor cleaner or mix vinegar with water to neutralise and dissolve any remaining salt residue. Refer to product instructions for dilution ratios. Once the salt residue is suspended in the cleaner, use a mop to absorb the liquid.

If your floor’s finish has been damaged, use a stripper solution to cleanly remove it. Apply the solution and let it sit for about 15 minutes and add more as needed. Refer to the specific stripping product’s label for exact instructions.

A Safety Tip: Use floor fans and open windows to improve ventilation when working with harsh chemicals.

Use a little elbow grease and a scrubber to agitate the surface and strip the remaining finish. Then, mop up the liquid. Mop the floor again with clean water to remove any lingering chemicals from the cleaner and stripping solution. Let the floor dry completely and then apply two coats of sealing, and a few fresh coats of finish for a floor that looks as good as new.

Soft Surfaces

Soft surfaces are equally affected by salt, mud, and melting snow or ice – if not more so. Salt residue will leave a characteristic white and powdery residue on carpet surfaces, while melting snow and chemicals can soak deep into the fibres, and even the padding. If winter water damage goes untreated, mould and mildew can easily grow and spread, leading to much bigger problems long term.

How to Clean Commercial Carpets

Add absorbent doormats, umbrella stands and coat racks to your building’s entrance to reduce the amount of water that can reach your carpeted areas during the winter. When the weather is warmer, follow these steps to give your carpets a complete clean.

  • Vacuum visible dirt particles and debris.
  • Use water and a residue-removing cleaning solution to deeply clean your carpet.

Let the solution soak into the carpet for approximately 15 minutes. Refer to the specific product for dilution ratios.

  • Use a wet vacuum to remove the solution, oils and dissolved residue.
  • Rinse with clean water and suction it out with the wet vacuum. You may find that you need to repeat steps 2-4 depending on the amount of damage.
  • Use carpet fans to completely dry the floor.

The time, energy and heavy equipment required to effectively clean commercial carpets can be a burden for any business owner. If you need carpet cleaning or hard floor maintenance, let the experts at ServiceMaster Clean do the dirty work for you by finding your nearest ServiceMaster Clean business here, or give us a call on 0845 201 1184.

Having a clean and tidy desk in your office can boost productivity amongst other things, here are our top 5 reasons why having a clean desk is the best way.

Health

The average desk can host more bacteria than a toilet seat… ew.

This is usually due to people eating at their desks and not cleaning up afterwards, so make sure you do!

Cleaning your desk by wiping it down and ensuring frequently used items such as your keyboard and mouse are cleaned and sanitised on a regular basis will help stop the spread of germs and illness to you and your employees in the office.

Boost productivity

Nobody wants a cluttered workspace, do they? It’s been proven that a cluttered workspace can have a negative impact on productivity.

By keeping your desk organised and in the same place all the time will ensure you’ve made this a habit, meaning you’ll do it without thinking, giving your brain more valuable thinking time! Therefore, being a lot more productive at work.

Don’t stress

Don’t put more stress on yourself than you need to.

Similar to affecting your productivity a cluttered and dirty desk can increase stress by making it increasingly difficult to concentrate on your current task. Just take a quick few minutes every evening before you finish to clean and tidy your desk so you arrive the next morning in a welcoming environment.

First impressions count

Keeping your desk and the rest of the office is important to give your clients or guests the best first impression of your company.

Enforce a clean desk policy in your offices to ensure a good first impression is always accomplished.

Improved security

Don’t leave your desk cluttered, you could leave client information on the desk without knowing.

Again, with a clean desk policy, this will ensure all staff keep their desk tidy and put all important documents away at the end of each day, hence improving your office security.

Hire the professionals

At ServiceMaster, we understand the importance of ensuring that your premises are clean, hygienic and safe for you, your employees, and your customers. If you think it’s time to entrust the cleaning of your workplace to a high quality and professional commercial supplier, why not get in touch with us?

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

Due to the ongoing COVID-19 pandemic, we are all far more aware of the importance of good hygiene practices at work. Especially as winter starts in earnest, it’s vital to keep these up and be aware of what to do to maximise your office hygiene. This goes for the whole of your office – including washrooms, be they customer or staff toilets, or something else.

Here are some things to do in order to maintain your office washrooms:

Good hand hygiene

By now you’re probably sick of hearing about it, but with talk of the new Omicron variant of COVID-19, it is important to remember to keep to high standards of hand hygiene by washing your hands or using a good hand sanitiser regularly. It’s also vital to keep stocked up on relevant cleaning supplies for this, such as soap in toilets and hand sanitiser stations throughout the office. These are high touchpoint areas, so make sure that these dispensers are cleaned regularly to avoid build-up of excess liquid and potential bacteria on the nozzles.

Use single-use disposable items

Be sure to use disposable items like paper towels instead of multi-use towels and air dryers with high touchpoints. You can also have antibacterial wipes on hand, should your customers and employees wish to wipe down any surfaces. Make sure that you have bins for these things to be disposed of safely, and that they are emptied and cleaned regularly…

Cleaning regularly

Cleaning your washrooms regularly and effectively is imperative to stopping the spread of infection. Toilets, taps, and sinks need to be cleaned frequently to avoid contamination from viruses like COVID-19 and influenza, which can survive on these surfaces for anywhere between a few hours to a number of days. Make sure this includes cleaning down everything in your washrooms, including sanitizing your cleaning supplies.

Hire a contract cleaning service

One of the many services that we offer at ServiceMaster Clean Contract Services is office washroom cleaning for both staff and customer toilets, and any other washrooms that you might have on your premises. Our tried and tested six-or-seven-step programme will ensure that all of your washrooms are kept clean, hygienic and presentable – as not only are they a hotspot for germs, but they are also essential in stopping the spread of COVID-19 and other seasonal ills, and making a good impression on your clients.

To learn more about our washroom cleaning services, click here, and if you do want to trust your office cleaning to a highly qualified specialist, find your nearest ServiceMaster Clean here.

Following the COVID19 pandemic, we are all aware of the necessity of keeping your premises clean and hygienic. But there are multiple other benefits to using a commercial cleaning supplier for your business:

Aid Employee Productivity

There are many ways that using a commercial cleaning supplier can benefit employee productivity. Primarily, a messy or unhygienic workplace is likely to have a negative impact on your employees’ motivation. Keeping your workspaces clean and tidy has been proven to improve concentration and productivity, and reduce stress and distractions.

Reduce Sickness

Even thinking beyond COVID19, ensuring that your workspaces are clean and hygienic will help reduce the number of sick days taken by your employees. Especially as we enter cold and flu season, it is vital to make sure that your workplace is cleaned regularly to protect against the spread of germs and infections. Click here to find out some ways you can protect your workplace against the spread of infection

Increased Customer Satisfaction

The importance of a first impression cannot be understated, and the cleanliness of your office can say a lot about your company. If you maintain good standards of hygiene and keep your space organised and de-cluttered, clients will be reassured that your company is prioritising the wellbeing of everybody on the premises.

Ensures Longevity of Premises

Some materials such as hair, dirt, dust, and grime can build up from a lack of cleaning and can damage expensive equipment like printers, photocopiers, or even computers – making them unusable. Investing in commercial cleaning like ServiceMaster ensures that inch of your workplace is kept in top working order and won’t fall into disrepair.

Reduces Air Pollution

It is not just diseases and germs, other airborne pollutants like dirt and dust can also build up in the air and decrease overall air quality inside the premises. This can then transfer to, and linger in furnishings like curtains, rugs, blinds, and upholstered furniture.

Higher Standard of Cleanliness

Trusting your cleaning to a professional service ensures a higher standard of cleaning, on a regular basis. High-quality cleaning is what we do, we have all of the right tools for the job and can guarantee a better class of clean.

Money-Saving

Using our professional cleaners and their equipment also means that you won’t have to pay extra money from your pockets to buy cleaning supplies or pay for an internal team of workers. This means you won’t need to worry about things like sick pay or holiday for your cleaners. Trusting us ensures that no matter what, your cleaning is handled to the same standard, year-round.

At ServiceMaster, we understand the importance of ensuring that your premises are clean, hygienic and safe for you, your employees, and your customers. If you think it’s time to entrust the cleaning of your workplace to a high quality and professional commercial supplier, why not get in touch with us?

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

Client Problem:

This company had their own in-house cleaners for many years. The in-house cleaners could no longer work for them so the company needed to find an alternative solution before they were left without a cleaner.

They discovered we were locally based in Bradford and had checked our positive Google Reviews, then got in touch.

How we helped

Initially we spent time with the customer to identify their specific needs and their requirements. We then carried out a full survey of their premises.

After the detailed survey, we spent time designing detailed Cleaning Schedules for the Offices, Toilets and Kitchen Areas. The Cleaning Schedules were then emailed to the prospective customer, followed up with a detailed quotation.

During the initial survey we advised that if we were successful with our quote, we would provide a full risk assessment before commencement of contract including provision of cleaning materials and equipment and detailed site documents.

The key benefit of using our business is our commitment to high quality of service, we have a network of excellent cleaners in the Bradford region and our business had been established for 25 years.

The benefit

We were able to start promptly, in fact within just two weeks of being awarded the contract. We are also able to supply washroom consumables such as paper towels, soap and toilet rolls, making it easier for the client.

The client will receive regular communication, quality control audits and supervisory checking

To find out more about how ServiceMaster Clean Contract Services Bradford can help you with your Daily Office Cleaning, get in touch today 

How to minimise illnesses this winter by maintaining a clean and hygienic workplace. 

As the nights draw in and the winter months approach; as does regular cold and flu season. This is always a big concern for businesses across the globe, and due to a more vulnerable population through an overall lack of immunity to the flu, public health officials are preparing for an especially harsh winter.

During this time, it’s important to remain vigilant in protecting your workplace from the spread of diseases by continuing the good hygiene practices that most have fallen into during the pandemic. Whilst these will help to minimise staff sickness and absences, they can only do so much. Therefore, it is also important to take the necessary steps to keep your staff and workplace safe. This includes:

  • Staying home if you are feeling ill

Pre-COVID, most office-workers in the UK would likely admit to being guilty of maintaining a ‘stiff upper-lip’ and going into work despite a sniffle and a cough. And whilst the recent easing of government restrictions may make it feel safe to slip back into old habits, public health officials are urging people to steer clear of the workplace if they fall ill this winter, whether with COVID19 or something else.

  • Routinely cleaning surfaces

COVID19 and other viruses like the flu can potentially survive on surfaces for some time, ranging from a few hours, to a number of days. Luckily, both COVID and the influenza virus are fairly fragile. This means that typical cleaning and disinfecting practices should be enough to kill them, provided that this is done regularly.

  • Regularly disinfecting high-touch point areas

COVID19 and the flu can both be spread through touch, so be sure to be vigilant in cleaning any surfaces or objects in your office that are frequently come into contact with – such as desks, keyboards, chair arms, phones, door handles, taps, or bannisters. These areas should be cleaned up to three or four times a day if possible, depending on the busyness of your workplace.

  • Regularly removing waste

It may seem obvious, but you should be emptying and sanitising your bins and wastebaskets daily to get rid of items like tissues that can harbour bacteria and germs.

  • Vacuuming and cleaning carpets

Deep cleaning or vacuuming your carpets regularly helps reduce the spread of germs and also improves the indoor air quality in your office. This is especially important when dealing with airborne pathogens like COVID and influenza. You could also help this by clearing out your air-conditioning/heating systems.

If these practices feel difficult to maintain by yourself, why not get in touch with us and use ServiceMaster Clean for a regular and high quality office cleaning service? Trust us to help you get ready for winter this year, and keep your premises germ and virus free by letting us handle all your commercial janitorial needs.

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

 

Another blog post you may be interested in reading is on promoting good hygiene in the workplace

Two members of the team recently won the Durham County Bowls Pairs Championship. Jane Hewitson who works at sites in Coxhoe and Peterlee and Julie Robinson who works at two sites in Newton Aycliffe have been friends and bowling partners for a number of years.
Not only are they part of a great team at work but also with their hobby and recently won the highest County accolade at the annual championships.
It was Jane that introduced Julie to ServiceMaster Clean  and they have both worked for the company since it’s first year of trading.
Chris Blewitt ServiceMaster Clean North East MD commented, ”we are very proud of the ladies successes, reaching the highest standards both in and out of work. Very well done”.

 

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

Client Problem:

The client was not satisfied with their existing cleaning service provider and had notified them that they would not be discontinuing using their service

The service provider subsequently ended their services abruptly without providing notice

The client required a new cleaning service provider and cover cleaning in the interim to tide them over until a new contract was finalised

How we helped

We received the initial enquiry and made contact immediately and scheduled a meeting that was most accommodating for the client.

The initial meeting involved discussing the clients’ needs and conducting a survey.

Our first priority was to arrange cover cleaning on short notice to solve the immediate problem of no cleaning being undertaken. The ad hoc service was to run from a Monday to Friday, initially, with the view of moving to 7 days a week.

Next a task schedule was compiled and proposed to the client. The client was extremely happy with the task schedule, which he compared to a menu, being able to add or subtract cleaning requirements as necessary. The client did obtain 2 other quotations, but was most impressed with our approach to the scheduled cleaning, and therefore, awarded us the contract.

Our aim is to help all of our existing clients and new clients to stay open or reopen as smoothly, as efficiently and as safely as possible.

The benefit

The client has follow-ups on a regular basis

The client is impressed and extremely happy with the level of service

The client added additional areas to be serviced, and intends to add more areas in the near future.

Find out more about how we can help you with your Daily Office Cleaning, get in touch today 

The Avril Bannister award, was set up in memory of a dear colleague, is awarded annually to an employee who exemplifies their high levels of commitment and service.

We are delighted to announce Hannah Ross, Communal Operations Manager is the winner of the Avril Bannister Award for 2020.

The Avril Bannister Award 2020

The runner up was Colin Barrett, Field Service Foreman.

Congratulations to both Hannah and Colin on their achievements.

If you would like to know more about ServiceMaster Clean Newbury, click here.

At work, you may be exposed to a number of germs, especially when flu season rolls around and keeping your offices clean during flu season is important for you and your staff. Sick coworkers likely touch a variety of surfaces on their way in and out of the office, including shared spaces like the kitchen, bathrooms and conference rooms. Their germs can linger on tables, office equipment, door handles and other surfaces for significant periods of time, putting you and other staff members at risk of getting sick.

Plus with COVID-19 still about, if any symptoms occur, ensure you test yourself with a lateral flow test or a PCR test.

Luckily, there are some things you can do to help prevent getting sick with the flu or spreading germs, find out three cold and flu prevention tips from the professionals at ServiceMaster Clean.

Washing your hands

Washing your hands regularly is one of the best ways to prevent getting sick year-round. In the winter months when viruses can remain active longer due to colder temperatures, proper handwashing becomes more important. Use these tips to wash your hands correctly:

  • Wash your hands regularly throughout the day with warm water and soap for minimum 20 seconds each time
  • Dry your hands thoroughly with disposable towels
  • Always wash your hands after using the bathroom, as these spaces are havens for germs
  • Wash your hands after coming into contact with any bodily fluid, this includes your own.
  • Use an alcohol-based hand sanitiser when soap and water are not available. Keep an alcohol-based hand sanitiser with you at your desk or in your personal bag or purse.

Cough Etiquette

Coughing is something we all do, and you don’t have to be noticeably sick to cough here and there throughout the day, but using proper techniques when you cough can help alleviate the spread of germs. Teach your staff members these tips to help remind them to cover their cough at work:

  • Cover your mouth with a tissue when you’re coughing, if possible.
  • Dispose of tissues immediately in a nearby wastebasket.
  • Cover your mouth with your hands or cough into the crook of your arm when you don’t have access to tissue.
  • Wash your hands with soap and water immediately after coughing.

Keeping Your Offices Clean During Flu Season

A clean workspace can help keep germs to a minimum and potentially even increase worker productivity, especially if frequently touched items and surfaces like keyboards, doorknobs and phones are disinfected regularly. Help reduce the number of germs in your office throughout the day by enforcing these cleaning steps:

  • Clean and disinfect daily by wiping down high-touch surfaces with disinfectant wipes or low-level disinfectant products to help kill germs in shared spaces as well as your own work area
  • Stock up on supplies, by making sure your office has an adequate amount of tissues, paper towels, soap, hand sanitiser and disinfectant wipes to keep the office clean every day.
  • Allow sick employees to go home. If an employee starts feeling sick at work, let them go home before they have an opportunity to infect the staff around them.

Keep in mind that if your employees show cold or flu symptoms throughout the year, including fever, muscle aches, fatigue and bouts of coughing, ask them if they begin feeling better when they spend time away from the office.

Along with having your staff take an active role in cleaning throughout the day, a janitorial crew can help reduce the number of germs and infections lurking in your office. If you need help keeping cold and flu symptoms to a minimum while you’re at work, call on the experts at ServiceMaster Clean. Our commercial janitorial services can help keep your office clean and healthy. We’ll even work with you to create a detailed, comprehensive cleaning regimen that meets your facility’s unique needs and schedule. Contact us today to find out how we can help your business.

 

Find your nearest ServiceMaster Clean business here.

ServiceMaster Clean Contract Services AAA (Owned by Siva Kugathas) are a commercial cleaning company based in the South of England, Siva and his team have always been dedicated to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do.

Siva purchased a fairly small cleaning company back in January 2017. Since that time, Siva has grown that initial business by being totally committed to providing exceptional commercial cleaning services and going Above & Beyond to meet his client’s expectations. Following his success with the first business, Siva expanded his operation to a further two territories; Bracknell in 2018 and Thames Valley in 2019. Then having established himself firmly in these areas and having grown the team further, invested in two more areas; Luton & Watford in 2020 despite COVID-19, these were subsequently followed by the acquisition of Ipswich and Colchester and an existing business in East Kent.

In recognition of the dedication to the ServiceMaster Brand, continued efforts, sustained growth, customer service levels and excellent employer status, Siva and ServiceMaster Clean Contract Services AAA won not one award but eight awards at the recent ServiceMaster awards event. These were: North Star Growth Awards for Growth of more than £300k in 1 year and more than £1m in 5 years, The Customer Service Award for gaining an outstanding NPS score, three People Awards, where employees Anna Derenowska, Kinga Derenowska and Zanetta, were all recognised for their outstanding efforts going Above & Beyond. The Invest Award for giving back to the community and The Award of Excellence, for exemplifying the pursuit of excellence in the ServiceMaster Tradition.

Siva commented “To pick up eight awards is amazing, I feel incredibly proud to be recognised by ServiceMaster for our commitment to going ‘Above & Beyond’ in all that we do. I always strive to be the best in what I do and these awards are validation of this.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added “Siva and his team are committed to providing exceptional customer service and giving back to the local community. Siva prides himself on being an exceptional place to work, and fully embodies the ServiceMaster Ethos of Going Above & Beyond. All seven awards are very well deserved and I am sure there will be more to come, well done.”

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

Siva Kugathas and ServiceMaster Clean Contract Services AAA has beaten off stiff competition to become a finalist in the Employer of the Year in the Lloyds Bank Business Excellence Awards 2021.

The Lloyds Bank British Business Excellence Awards (BBEA) celebrates and showcases the resilience, innovation and creativity of British businesses.

ServiceMaster Clean Contract Services AAA provide office & Commercial Cleaning Services to businesses, schools, healthcare providers and more. ServiceMaster Clean Contract Services AAA was originally ServiceMaster Clean Contract services Guildford. Siva purchased the existing business in January 2017 and from the outset Siva’s was committed to building a strong team and prioritising exceptional customer service. Siva’s priority is to create an exceptional team and great place to work in an industry that is historically known for his high staff turnover. Siva has introduced a number of staff incentives since acquiring the initial business such as staff events and development training opportunities which help build a better team across the whole business.

Siva Kugathas, Managing Director or ServiceMaster Clean Contract Services AAA said: “We are thrilled to be among the top business in Britain by becoming a finalist in these very prestigious National business awards. Being a finalist is testament to the innovation, hard work and dedication shown by our team during the last year (for example. Meeting the ever changing and developing cleaning needs of our existing clients and those of other businesses that were let down by companies that couldn’t meet the demand)”

Event Director of The Lloyds Bank British Business Excellence Awards (BBEA), Sarah Austin said: “Our awards are a national platform to showcase, celebrate and honour the very best of British business. Becoming a finalist is a very impressive accolade; all our finalists stood out as truly creative and innovative during a turbulent year for British businesses; they have proven their companies to be resilient, entrepreneurial and really are best of class.”

All finalists will present to the judging panel in September, then the winners will be announced at the awards ceremony in November. Tickets to attend the ceremony are available to purchase through the website: https://britishbusinessexcellenceawards.co.uk

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

As lockdown measures have been eased and the country tries to get back to some kind of normality, it is just as important as ever to ensure a clean, hygienic and safe environment for yourself, your employees, your customers, your pupils, your patients or whoever comes into your building.

We have been living with COVID-19 for almost a year and a half now, longer than a lot thought and it does not look like it’s going away any time soon. In fact, it is highly likely that it will never go away and that we will have to find a way to live with it.

This means that businesses have had to change the way that they operate to accommodate the ‘new normal’. Including the cleaning, here are some pointers to help you maintain good cleaning standards…

Revisiting Cleaning Regimes

Are the current cleaning regimes, thorough and regular enough to ensure that premises are as clean and hygienic as possible?

The last thing that any business would want, is for an employee or a customer to potentially contract something after visiting their premises.

Many businesses are now choosing to outsource cleaning to professionals for both deep cleans ahead of reopening and ongoing, daily cleaning to ensure of a clean and hygienic environment.Products & Processes Effectiveness

Check that cleaning products and processes are effective against viruses, bacteria and infections.

The manufacturer of the product or piece of equipment will also recommend the most effective way of using it. I.e. application, dwell time and other specific instructions for best use.

Employee & Customer Reassurance 

By having proper cleaning measures in place, it is reassuring for employees and customers to know that a business is doing everything that it can to ensure that the environment is clean, hygienic and safe.

Some businesses choose to have visible cleaning throughout the day for that extra peace of mind. High touch point cleaning is an excellent cleaning regime for this, ensuring the most touched places are sanitised often.

Keep on top of high touchpoint areas

Ensure your high touch point areas such as door handles, hand rails and touch plates are cleaned more frequently

ServiceMaster Clean Contract Services specialise in daily and regular cleaning and can help with periodic deep cleaning and sanitisation. We can recommend solutions to suit your requirements whether for a deep clean ahead of reopening, or an ongoing regular cleaning regime.

We understand the importance of ensuring that your premises are clean, hygienic and safe for you, your employees and your customers. Our cleaning products and processes are effective against bacteria, infections and enveloped viruses.

Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA has completed the 16 mile YMCA DownsLink Challenge to help raise money for this worthwhile cause. Siva was supported by some of his management team, Claudia, Alexandra & Dominika who joined him along the way.

In total 140 people completed the challenge that was held over a full weekend and have collectively raised over £15,000 so far.

To find out more or donate, click here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

ServiceMaster Clean Newbury was established 30 years ago by Nick Dee Shapland and started as a one man and his van business, now 30 years later the thriving business employees over 350 people.

As Nick looks forward to his retirement, ServiceMaster Clean Newbury stays safely in the hands of the loyal and experienced employees as the business becomes an Employee Ownership Trust (EOT).

You can read more about the story in Newbury Today and in Newbury Business Today.

Nick has been a major part of ServiceMaster Clean over the last 30 year and will be missed by his employees, ServiceMaster limited and many of the other franchisees across the network.

We wish wish nick a very happy retirement.

If you would like to know more about ServiceMaster Clean Newbury, click here.

If feels like no time at all since I last shared some fantastic news about ServiceMaster Clean Contract Services AAA winning a business award. Now, business owner Siva Kugathas has done it again.

Siva is totally passionate about his company ethos ‘Customer Mania’ and dedicates his time to building an exceptional working environment for his staff and in turn, building an exceptional team that are also totally committed to the ‘Customer Mania’ ethos.

Siva’s ‘Customer Mania’ ethos is about ensuring the clients satisfaction and providing best in class service is the top priority of every member of staff in the business. It is this focus and dedication that makes Siva and ServiceMaster Clean Contract Services AAA stand out from the crowd and have helped grow such a successful business.

Siva is one of the First ever winners of the Great British Franchisee Awards, The Great British Franchisee Awards focuses on the people who have made UK franchising a success.  They recognise the outstanding performance of franchisees, regardless of the size of their business or the sector they work in.

The judging panel consisted of Suki Dehal – Lloyds Bank, Head of Franchising, Aman Nirwal – BDO, Senior Key Account Manager Franchising, Euan Fraser – AMO Consulting, and Derrick Simpson, Companion of the British Franchise Association.

“I thoroughly enjoyed reviewing all the applications and it has been so refreshing to see how all sizes of businesses from various sectors have coped and adapted their business in response to not only Covid-19 but looking at sustainable growth and business resilience for many years to come. It was great to see so many applications and from a cross section of franchisees too,” Aman Nirwal, BDO.

“We are delighted with the number of high-quality franchisees who entered the awards.   The winners all demonstrated what it takes to be Great British Franchisees,” Johnny Sellyn, whichfranchise.

Learn more about the whichfranchise Great British Franchisee Awards at: http://www.whichfranchise.com/awards/

“I am so happy to receive this award, at ServiceMaster Clean Contract Services AAA, we work exceptionally hard to create a great customer experience and from the time I started my journey with ServiceMaster Clean, I have aimed to be the best at what we do, it is wonderful to be recognised for what we do.” Said Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA.

ServiceMaster Clean Contract Services AAA provide Commercial Cleaning Services in and around the Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich areas.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

 

Like a lot of people, I have spent much of lockdown working from home. I know that isn’t the case for everyone, it very much depends on the type of business and the job you do but, for a lot of people, the inside of the office is a bit of a distant memory.

Yesterday, I went in to the office for the first time in a couple of weeks and actually needed to spend some time working with other people. As much as I enjoy working from home (and I am lucky enough to have a home office), there are some significant benefits to being able to work ‘together’ at times.

For quite a lot of people going back and spending time around work colleagues will come as a much needed relief, others are going to be nervous.

With a new health secretary and more talk of restrictions coming to an end, those business that have kept their doors closed or on-site staff to a minimum, things look likely to change over the next few months. At ServiceMaster Clean Contract Services, we have certainly seen an increase in enquiries from offices that are planning their re-opening.

At the end of the day, if you have been open throughout or have been mostly closed, as more people come back to the office, keeping a clean and hygienic environment is going to be vital for reassured, happy, safe staff, reducing absences and keeping the doors open.

Getting the right cleaning schedule

Getting the right cleaning schedule in place is so important. Think about what you need. How many people are using a door, an intercom, a toilet? Daily cleaning was often a low priority for a lot of business, the bare essentials might have been considered but a place of work is very different to a place of residence. If 50 people are using the facilities every day, your cleaning needs should be very different to somewhere that has just 5 people. 50 people touch more and leave more ‘stuff’ than 5, you will need more regular cleaning.

Don’t focus solely on price

We understand that outgoing expenses are important to any business. Keeping overheads down makes you more profitable but you must consider the true cost of poor cleaning services. Having staff absent due ill health, using staff resources to manage a cleaning service or sort complaints takes valuable time out of the working day. Making up for gaps all has hidden costs.

Don’t forget the extra bits

Make life easy for yourself, you’ve probably got enough to do, other than worrying about cleaning. Did you know that a good commercial cleaning company should also be able to supply cleaning products, feminine hygiene bins, clean windows and more? Speak to your current provider and find out what else they can do you for. It saves you a job, frees up your time and there is a good chance they can save you some money too as they will likely be purchasing in larger quantities than you would if ordering directly.

What about the COVID extras

When it comes to COVID-19, it’s important to remember, we may be easing our restrictions and more adults have been vaccinated but it hasn’t gone away. It is just as important as ever to maintain high cleaning standards which continue into the future. Keep high touchpoints clean, stay on top of deep cleaning and sanitisation procedures when needed, ensure you have plenty of hand washing products available and encourage good use of them.

Always ask

If you are not sure you have the right cleaning schedule in place or the right procedures, speak to your commercial cleaning provider, they can share best practice, suggestions or even what other similar companies have in place.

If you aren’t sure you are getting the right service or help, it’s time to ask another cleaning company, one which is focussed on providing the right service.

Provide reassurance

Having the right cleaning schedule and company in place will help not only keep your staff healthy and safe, it will also give them much needed reassurance.

Enforce sound procedures, made known to all of your staff and visitors, this will help keep everyone as safe as can be.

If you need help with creating a suitable cleaning schedule, get in touch and see how we can help. ServiceMaster Clean Contract Services are already helping businesses, Healthcare providers, schools, nurseries and more across the UK. With over 60 years of experience providing cleaning services in the UK, you know you are  in safe hands. We can help with your daily cleaning, high touch point cleaning, sanitisation and provide cleaning products and consumables. We’re here to focus on your cleaning so, you can focus on your business. Get in touch with your local ServiceMaster Clean.

A clean safe environment will ensure that it’s a happy not nervous back to work for you and you team.

ServiceMaster Clean Contract Services AAA have done it again, owner Siva Kugathas is exceptionally proud of his staff morale and retention, knowing that a strong staff structure ensures a strong customer service level and happy clients. Siva is delighted to have won the ‘Best Business Award’ for Best Employer which highlights his dedication to creating an exceptional place to work.

Commenting on ServiceMaster Clean, the winner in the Best Employer category, the chairman of the judges said:

“Congratulations to Siva Kugathas for being an inspirational and motivational leader. Siva’s commercial cleaning company ServiceMaster Clean has achieved incredible growth and financial success because of his commitment to placing people at the core of his business. He has generously offered training courses to employees with no or few qualifications helping them get into employment or take up better roles. By creating an environment for staff loyalty and engagement, Siva is a role model who has professionalised his commercial cleaning business and built up an outstanding business.”

All of the winners are listed here www.bestbusinessawards.co.uk/previous-winners

“The Best Business Awards are one of the UKs highest profile awards. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs. But the winners all have one thing in common – they are truly excellent at what they do and have proved this by winning a Best Business Award.”

“I couldn’t be happier to receive more recognition for our commitment to being a best in class employer, I believe creating a strong team is key to providing exceptional customer service which is at the foundation of my business.” Said Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA.

ServiceMaster Clean Contract Services AAA provide Commercial Cleaning Services in and around the Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich areas.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

 

ServiceMaster Clean Contract Services Mid-Anglia franchise was an obvious investment choice for Simon Taplin. The decision was inspired by a desire to work for himself but with the support of a franchisor, following many years of employment in multi-national corporations.

From the outset, Simon believed that the ServiceMaster Clean business format was well thought out, well tested, and offered a clear path to success.

Joining a growing and successful franchise meant that thorough training was provided from the outset with ongoing training and support from ServiceMaster. This made a valuable contribution to the growth and success of the business.

By following the ServiceMaster system, ServiceMaster Clean Contract Services Mid-Anglia have been able offer a complete package of commercial cleaning services. Their comprehensive range of cleaning services enables them to gain contracts with many large and well know organisations at both local and national level.

In 2018, Simon decided to retire from his role as Managing Director. Simon remains the owner of the business but took the decision to step down from operations, allowing himself more personal time and for younger members of the family business to advance. For Simon, there was a clear choice as to who should replace his role.

Having joined the business in 1995 as a mobile cleaner, Malcolm Bennett, Simon’s Step Son had worked his way up through the ranks. This progressive career route provided Malcolm with valuable first-hand knowledge of all areas of the business and the ideal skill-set to step into the role. As Managing Director, Malcolm truly understands what makes a thriving commercial cleaning business.

The business has provided much more than just a career for Malcolm. Through working in the company, Malcolm in fact met his wife, Andrea. The couple now have two children, who, following in the family footsteps, work part-time in the business.

ServiceMaster Clean Contract Services Mid-Anglia now employ 140 staff, including Management, Warehouse, Administration and a Telesales team. Testament to their strong focus on employee engagement, the company still employs one of the original staff members, 30 years on!

With the company not only expanding in terms of client numbers but also geographical coverage,
their vehicle fleet and premises too have grown. They currently operate a fleet of 8 ServiceMaster vehicles, making sure the business can continue to provide a first-class cleaning service to their clients wherever they are located.

In terms of premises, the business was originally based in Simon’s house, as the way many small businesses start out. Following continued growth, in 2002, the operation moved to a purpose industrial unit. Fast forward 8 years and with expanding employee numbers, the business had again out-grown it’s site, prompting the business to relocate to their current location, just outside the beautiful cathedral city of Ely.

Following the success of the ServiceMaster Clean Contract Services Mid-Anglia business, Malcolm’s plans to expand the business further. In early 2021 the decision was made, to invest in another ServiceMaster Clean territory, with the purchase of the Norfolk territory. The investment in the new territory seemed a fitting way to celebrate 30 successful years to date. The team at ServiceMaster Clean Contract Services Mid-Anglia and Norfolk very much look forward to continuing their provision of first-rate cleaning services, working with more clients and achieving further success.

If you are not totally happy with your current commercial cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Anglia and Norfolk today, call 0800 085 3541 or request a quote.