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ServiceMaster Clean Contract Services Mercia won multiple awards during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

This rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth awards for ServiceMaster Clean Mercia

This included Kevin Harden and his team at ServiceMaster Clean Contract Services Mercia, who won the prestigious North Star Growth awards for growth of over £300k and over £1 million in five years.

After winning these awards on the night, Kevin’s son Mark Harden, who collected the team’s awards, said:

“It feels really rewarding to get the recognition. The team have done a fantastic job.”

“It’s the team below us that has helped us to grow from recognition to referrals. It’s the team that is doing the hard work, so a lot of it is down to them.”

Congratulations to the Mercia team for their hard work contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Mercia and would benefit from professional contract cleaning services from a multi-award-winning business, contact Chris and the team on 0300 003 7042 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Dudley won the North Star Growth Award during this year’s ServiceMaster Spring Forward event.

 ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Dudley

This included Tom Jackson and his team at ServiceMaster Clean Contract Services Dudley, who won the prestigious North Star Growth award for growth over £100k.

After winning this esteemed award on the night, Tom said:

“It feels great [to win]. Any award is fantastic, but it’s great to be recognised by your peers.”

He added that he has ambitious plans to grow by £200k this year.

“I’d like to thank Ashley, one of my area managers and my entire team,” he said.


Congratulations to Tom and the team at ServiceMaster Clean Dudley for their hard work in contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Dudley and the surrounding areas and would benefit from professional contract cleaning services from an award-winning business, contact Tom and the team on 0345 824 2424 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Manchester cleaned up during this year’s ServiceMaster Spring Forward event.

 ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Manchester

This included the team from ServiceMaster Clean Contract Services Manchester, who won the prestigious North Star Growth award for growth of over £1 million in five years and £1 million in a single year and the coveted Award of Excellence.

After winning these awards on the night, the Manager of ServiceMaster Clean Manchester, CJ Micallef, said:

“It feels amazing [to win]. It’s been a long time coming and it’s so nice to get the recognition.”

She added that she attributed the business’s success and growth to “our dedication, our focus and our desire to do a good job every year.”

“I’d like to thank Sarah and Martin, who are very much involved behind the scenes. There is a lot that contributes to the business being a success, so this is for everybody!”


Congratulations to the team at ServiceMaster Manchester for their hard work delivering excellence in all aspects of their business.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Manchester and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 1958 490 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services North East won multiple awards during this year’s ServiceMaster Spring Forward event.  

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean North East

This included Chris Blewitt and his ServiceMaster Clean Contract Services North East team, who won the prestigious North Star Growth awards for growth of over £100k and over £1 million in five years.

After winning these awards on the night, Chris said:

“[I’m] really proud of what everyone has done within the business.”

He added that he attributes his success to “hard work and having a good team, perseverance, and enjoying [his work] a lot.”


Customer service award

Chris was also awarded the North Star Customer Award for achieving a Net Promotor Score Average of +95, smashing the industry average of +49 out of the water!

Collecting this award, Operations Manager Carole Bostwick said it was “marvellous” to win and that it had really made her smile.

She went on to thank everybody in the room for their support and congratulated all the other winners on the night.


Carole collecting the business’ North Star Customer Award from ServiceMaster Brands UK Managing Director Alan Lewin

Congratulations to Chris and the team at ServiceMaster Clean North East for their hard work in contributing to their excellent business growth and customer satisfaction.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in the Northeast and would benefit from professional contract cleaning services from a multi-award-winning business, contact Chris and the team on 0191 250 5116 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services in Exeter won the North Star Growth Award during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The event then finished in style with a gala dinner and awards evening.

This saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Exeter

This included Greg Evans and his team at ServiceMaster Clean Contract Services Exeter, who won the prestigious North Star Growth award for growth over £100k.

After winning this esteemed award on the night, Greg said he was “deeply honoured” to win surrounded by his peers.

His plans for 2024 are to continue to follow his path of ambitious growth.

“We’ve recruited a new Business Development Manager,” he said.

“We’ve got some really good growth plans. We’re tightening our operational standards so we can keep the customers we’ve got and win some new ones.”

Congratulations to Greg and the team at ServiceMaster Clean Exeter for their hard work and excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Exeter and the surrounding areas and would benefit from professional contract cleaning services from an award-winning business, contact Greg and the team on 01626 833235 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services in Northern Ireland won the North Star Growth Award during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The event then ended in style with a gala dinner and awards evening.

Here, franchise business owners won awards for their accomplishments over the last year.


Business growth at ServiceMaster Clean Northern Ireland

This included Stephen Bloomer and his ServiceMaster Clean Contract Services Northern Ireland team, who won the prestigious North Star Growth award for growth over £200k.

Collecting this esteemed award, Stephen said he was excited to be awarded while surrounded by his peers.

He added that he attributes his growth to “hard work and very good staff.”

Congratulations to the ServiceMaster Clean Northern Ireland team for their hard work contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

Are you in Northern Ireland and would benefit from professional contract cleaning services from an award-winning business?

Call Stephen and the team on 0283 833 4014 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster AAA wins four prestigious awards at the International Brilliance Awards 2024.  

ServiceMaster Clean AAA is kicking off 2024 with a bang.

Continuing their winning streak after winning two awards at the BFA HSBC British Franchise Awards,  being made a three-time finalist in the Customer Centricity World Series, and winning big at the UK Business Awards 2023, ServiceMaster Clean AAA has won a total of four awards at the International Brilliance Awards 2024.



About the International Brilliance Awards 2024

The International Brilliance Awards 2024 brought together industry leaders, professionals, and award-winning individuals for an evening of celebration and inspiration.

ServiceMaster Clean AAA and its owner, Siva Kugathas, won four awards categories, making this the fourth year in a row that they have won big at the event.

But what, pray tell, did they win?



The Awards Won

Entrepreneur of the Year – Brilliance Award

This marked Siva as an entrepreneur exemplifying drive, determination and exceptional abilities in creating and administering a successful business, evidenced by his proven record of leadership, ingenuity, tenacity and success.


CEO of the Year – Silver Award

As CEO of the Year, Siva consistently demonstrated clarity of vision, judgment and motivational skills to transform and empower his business.

This award recognises the ability to bring about real change for the better at a company level, in the industry as a whole and in the lives of employees.

Judges also considered entire track records, with extra attention to accomplishments since January 2017.

Having only just hit the ground running when taking over ServiceMaster Clean Contract Services Guildford in January 2017, Siva has turned his single territory operation into a 14-territory empire in this time, going from strength to strength in both business and community support.


Brilliance in Customer Services – Gold Award

This award recognises businesses constantly striving to exceed customer expectations with industry-leading service standards and innovation around customer experience.

Judges also examined how ServiceMaster Clean AAA measured customer satisfaction through NPS, our TellServiceMaster system.

As well as the effectiveness of complaint handling and how customer service improves their commercial performance.


Brand Brilliance (Small to Medium) – Silver Award

The Brand Brilliance Award was selected after heavy deliberation.

The winners are the star entries encompassing the best Business Brilliance over the year.

This award demonstrates consistent growth, strong financial performance, and Brand recognition.

Judges searched for exceptional delivery, site engagement and functionality, security, innovation and ethical practice.

They also examined how staff were engaged and developed, how strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

Siva Kugathas from ServiceMaster Clean AAA has been named Leader of the Year.

Just weeks after winning two awards at the BFA HSBC British Franchise Awards and being made a three-time finalist in the Customer Centricity World Series, Siva Kugathas from ServiceMaster Clean AAA has won a prestigious leadership award.

Siva was awarded the Leader of the Year at the UK Business Awards 2023.


The UK Business Awards ’23 

The awards feature 20 categories designed to capture vital aspects of business in the UK.

Siva was nominated for his employee mentorship schemes and his dedication to his team.

The GOLD Leader of the Year award was the highlight of the night and celebrates exceptional leadership as a vital component of commercial success and celebrates the leadership of an inspiring, guiding and reassuring mentor – all of which Siva is in spades!

Award judge and Training Director for First Impression Training, Marie Cross, said of Siva and his accomplishment:

“Having chatted with him at the end of the day, and having heard his back-story (what a fascinating guy!), I’d like to give an extra high-five to Siva Kugathas of ServiceMaster Clean, who won GOLD for Leader of the Year.

What a total inspiration you are Siva, especially to other young, up & coming entrepreneurs who can learn so much from your incredible story of success!”

Siva joined ServiceMaster Clean in 2017 from a background in franchise business management and has grown a single unit in Guildford with 17 staff to a 14-territory empire with over 900 employees.


ServiceMaster Clean AAA’s Employee Experience Strategy

By introducing a rewards scheme and emphasis on team building, Siva has reduced staff turnover and has recruited over 150 new employees this year.

Through the mentorship scheme, senior-level staff have achieved prestigious accountancy, bookkeeping, admin and secretarial skills, and executive leadership qualifications.

Two of these included staff who received qualifications from Oxford University.

The mentorship of Siva’s staff has seen excellent results at all levels of his business.

Staff who initially began with us as cleaners have found ServiceMaster Clean AAA a great place to work and develop.

For example, all regional managers promoted or appointed this year have progressed internally from cleaning or area supervisor roles.

Over half of Siva’s sixteen area manager positions were promoted from cleaners – evidencing the success of his ability to mentor and support staff from an entry-level role to a role with more responsibility.

This is all highly unusual in the cleaning industry, not only because, often, cleaners do not progress within a company – usually due to the lack of internal structure to support their growth – but they also tend not to stay in any one company for too long.

Siva has created a stable workplace environment where his staff are happy to come to work and stay with the business for a long time, as they know that they are valued and will be supported should they aspire to develop their skills.


Want to benefit from an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award-winning business as a client or employee, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

How business success led to an overseas Christmas for ServiceMaster AAA.

2022 was a year of success for the owner of ServiceMaster Clean Contract Services AAA Siva Kugathas.

From winning and judging awards – including being crowned a Great British Entrepreneur and cleaning up at ServiceMaster Live – to taking part in multiple initiatives to support the local community, there’s been no shortage of activity for Siva and his team.

So, a trip abroad to commemorate the holidays certainly didn’t go amiss!

As part of a Christmas Conference and to celebrate all of the various successes and say thank you for all of their hard work, Siva took his senior leadership team to Antalya in Turkey last month.

The conference

When the team arrived in Turkey, it was time for a traditional dress evening full of celebration and anticipation for the conference, which Siva says created great excitement with guests at the hotel.

The next day, Siva shared 2022 results and unveiled plans & strategies for 2023.

This also involved a session on retaining and growing customers, followed by an evening Awards session, meal and drinks to celebrate and thank those who went above and beyond for ServiceMaster AAA in 2022.

The trip was tied off the next day with a full day to explore Antalya and a final evening meal, after which the team danced the night away before their flight home the next day.

The impact

Now back from Turkey, Siva says that he wanted to take his team overseas as an opportunity to bring everyone together.

With a vast territory covering many different areas in the country and staff based in separate offices nationwide, Siva says his goal with the conference was partly to bring the team together and get them working as a unit.

He says it was great to see his staff in a different environment, which enabled him to see how he can support them in a work setting and reward them for their hard work this year.

He adds that the trip was great fun and that it was lovely that everyone got to share an experience, socialise and get together, which, with such a vast team, doesn’t happen very often!

Could you benefit from a professional cleaning service?

No matter your business, proper cleaning is a top priority but it’s not always easy.

ServiceMaster AAA provides bespoke and expert cleaning services in many areas of the UK and guarantees to go above and beyond your expectations.

Backed by an industry leader with over 60 years of experience, they benefit from the latest expertise, technology and products, exclusive to ServiceMaster: the surefire way to keep your premises looking their best.

If you’re in…

  • Guildford
  • Bracknell
  • Heathrow
  • Slough
  • Woking
  • Luton
  • Watford
  • Canterbury
  • Dover
  • Colchester
  • Ipswich
  • York
  • Doncaster
  • Lincolnshire

Or any surrounding areas, contact Siva and his teams on 0800 047 1747 to request a quote on their expert services today.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how your local experts can help.

“With the acquisition in February of ServiceMaster North and South of Tyne, we needed to upgrade our office and storage facilities. Fortunately another unit in our building became available and we got in there first. ‘Office A’ is currently housing our extensive range of buffing machines and scrubber dryers as well as the full range of consumables we offer. But, with an eye on further expansion it might not be long before our growing Admin team will need it.”

 

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

In light of what is going on in the world, it is great to have some positive news to share. Chris Blewitt has owned and managed ServiceMaster Clean Contract Services Durham & Teesside for nearly three years and has grown a reputation among his clients for providing a highly professional cleaning service which has been particularly valued over the COVID-19 pandemic.

Having been brought up in a family-owned and operated Dry Cleaning and Laundry business in the North East, which traded for over 30 years, he then gained over 25 years in operational roles for successful blue-chip organisations – managing large teams of people. Chris made the decision to invest in ServiceMaster Clean Contract Services Durham & Teesside three years ago and has not looked back.

Having grown this business successfully to date, Chris knew there was an opportunity to put his skills and experience to good use on a larger scale and expand further.

Chris chose to invest in another local cleaning company to share his knowledge & expertise and has purchased ServiceMaster Clean Contract Services North of Tyne and South of Tyne from the previous owners.

Chris aims to improve on the solid foundation created by the previous owners and put in place more robust procedures to exceed the existing client’s expectations and be able to provide essential regular commercial cleaning services to even more businesses in the North East.

Chris plans on growing the business significantly and is looking forward to building and developing his workforce of 120 staff, creating more local jobs. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives, but also supervisors and office staff to ensure exceptional customer service is maintained.

“Chris has been an exemplary ServiceMaster Clean Contract Services Business Owner and has an exceptional commitment to providing excellent service to his clients, we’re excited to see how Chris grows and develops the new business he has invested in and help him become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

Really busy week last week. Despite the bank holiday, we started 4 new contracts and won 2 more!  The attached picture shows all the new equipment and products ready to be delivered to the sites.
The word is spreading, if you want a truly professional cleaning service, that has old-fashioned values at it’s core, get in touch with ServiceMaster Clean Durham & Teesside.

As you may remember form last month, ServiceMaster Clean Durham & Teesside got into the World Cup spirit and hosted a sweepstake event and activities to involve staff, suppliers and customers.

As well as wanting to have some fun we were also raising money for a local adult disability football team ‘Beamish Dynamos’. Whilst England didn’t achieve all of their goals,  ServiceMaster Clean did,  as we raised  £220 to put towards this very worthy cause.

Pictured is Tom Coltman of Beamish Dynamos FC (left) receiving the cheque from Chris Blewitt the owner of ServiceMaster Clean Durham & Teesside.

Thanks to all who supported this event.

This morning we attended the Derwentside Business Network’s monthly event at Beamish Hall. The theme this month was how best to exhibit your business in a shoebox and the judges picked our shoebox as one of the 3 winners. They said, ‘’As is the case with all good marketing, you have to get noticed and we were in no doubt as to what this business did. ‘’

We received a nice bottle of bubbly from the judges for our efforts. Like everything we do, we went ‘above and beyond’ – well certainly above the rest of the shoeboxes, with our elevated effort !