ServiceMaster South East London Contract Cleaning Services
In an industry where there can appear to be little difference between suppliers, we believe ServiceMaster South East London Contract Cleaning Services does make a difference.
The combination of a global company, founded in 1947, operating in 12 countries and investing in the best cleaning methodologies, equipment and products, together with the responsiveness and commitment of our local owned franchise is our recipe for success.
A nationwide network of over 75 franchises in the UK alone provides an unparalleled reputation for service, quality, professionalism, and client satisfaction. The company now serves over one million customers through its broad network of services.
No matter how big or small your organisation is, ServiceMaster South East London Contract Cleaning Services has the equipment, expertise, products, staff and motivation to meet your needs and requirements.
At the heart of our company are our experienced management team who believe the key to success is in the understanding and development of our people, efficient and effective processes, the use of the best products and equipment, together with understanding and responding to every client’s unique needs.
We have one of the highest client and staff retention rates in the industry at over 90% on a consistent basis since founding our business servicing South East London seventeen years ago.
We specialise in providing services to the commercial, industrial and retail sectors, including:
- Office Cleaning: Daily or Weekly
- Educational Establishments: (Public & Private)
- Medical Healthcare: Doctors Surgeries, Dental Practices, Screening Centres
- Retail Sector: Shopping Centres, Retail Outlets
- Sport & Leisure: Gymnasiums, Sport Centres
- Child Care: Day Care Centres, Nurseries
- Builders’ Cleans – Construction Sites
- Commercial Floor Care: Re-Sealing, Carpet Cleaning, Amtico Floor Care
- Facilities Management: Provision of Electrical, Plumbing, Garden Services etc.
- Janitorial Supplies – Latest products and Systems.
Our client retention is down to the fact that we care and aim to go above and beyond for our clients; We Ensure:
- Robust recruitment methods and screening for quality staff – all our staff are DBS checked;
- Tailored training and on-going support for our team
- Compliance with all our obligations including Health and Safety
- A proactive partnership approach with our clients;
- On-going relationship management to understand our client’s changing needs
- Responsiveness and flexibility to support changing needs;
- Good communication
- On-going management and quality control;
- We use only Quality cleaning products which are environmentally friendly.
Our products: Our equipment and cleaning products are manufactured by, and solely for the use of, the ServiceMaster organisation. They are good and green!
Our processes: We believe that innovative, industry leading technology plays a critical role in our performance and helps us to deliver an unbeatable service at the right price – which is why we have invested in CleanLink. The use of iPads and smart phones means we can access our client information, conduct audits and provide all site information at the swipe of a finger. This ensures we are responsive to our clients and our staff at any time of the day. In addition the use of Ezitraker, a real-time management system, tracks and ensures our staff are safe and carrying out services within the time scales agreed.
Our Clients: We service a full range of clients across all industries including Banks, Schools, Healthcare, General offices, Shops, showrooms, Building Societies, restaurants. Our services are adaptable and flexible and can be tailored for any industry or environment.
Our People: All our staff have up to date DBS checks and before hire we ensure their right to work and obtain references. We provide training to support them in their role and provide regular on-site quality control checks to ensure our employees are supported and deliver to high quality standards. We operate an “employee of the month” scheme to reward outstanding contribution. We usually have more than one!!
ServiceMaster have been our contract cleaning company since November 2011. They have provided a first-class service and staff and management act quickly to any requests made to them.
I would not hesitate to recommend ServiceMaster to a fellow school.
ServiceMaster have been Victory Primary School’s cleaning company since 2009.
We find them very professional and always willing to perform any requests made to them.
We have no hesitation in recommending ServiceMaster to any school who are looking for a reliable cleaning company.
OUR FAMILY OF BRANDS
GETTING IN TOUCH
Leicester LE18 4WS
For further enquiries:
0845 201 1184