We are a federation of two schools; Rotherhithe Primary and Dog Kennel Hill primary situated in South East London. Rotherhithe has been fortunate enough to be working with Service Master Clean since 2009 so when the opportunity presented itself to change providers at Dog Kennel Hill in 2019, I had no hesitation to move over to ServiceMaster Clean.
Janet managed the handover and all the TUPE processes with due diligence and professional care towards all staff. As soon as the process concluded, she ensured detailed training sessions for all staff. The change was tangible and we immediately noticed the change in:
The quality of cleaning, staff conduct and use of appropriate cleaning materials.
The cleaning staff are always, polite, friendly, helpful and considerate.
During the COVID pandemic 2020 / 2021, Janet supported both schools as we adapted our Risk Assessments in terms of cleaning. She updated the cleaning materials and detergents used and provided the schools with hand sanitiser (this was scarce at the time). At very short notice, she was able to facilitate a day cleaner in both schools to ensure we could clean touch points and lunch halls effectively.
I have no hesitation in recommending ServiceMaster, our long-standing contract with them is testimony to the faith and appreciation we have for them as an honest, hardworking and effective cleaning company delivering the highest quality service.