Adherence to good practices and teamwork played a central role in dealing with challenging economic times in 2018, Managing Director Nick Dee Shapland said at ServiceMaster’s Mid Year Company Review. He confirmed ServiceMaster ended the financial year in a strong position, with the company well positioned to look forward to the business future with optimism […]
News from ServiceMaster Clean Reading & Newbury
ServiceMaster Clean Newbury are delighted to announce this year’s winner of the annual Avril Bannister Award. This award was set up in 2011 to honour a former colleague, Avril Bannister and presented annually to a member of staff who exhibits the same high standards exhibited by Avril in the following areas: Dependability, Consistent Quality of […]
ServiceMaster Clean Newbury is celebrating after collecting 2 prestigious awards at the annual awards conference ServiceMaster Clean Newbury scooped up two awards at the annual ServiceMaster conference event A franchise of ServiceMaster, ServiceMaster Clean Newbury provides Contract Cleaning Services for Doctor Surgeries, Veterinary Practices, Car Showrooms, Sport Stadiums, Offices, Factories and Schools throughout the Newbury area. […]
Celebrating after one of our employees wins Two Top Cleaning Awards
Doreen Baxter, who is employed by ServiceMaster Clean Newbury, won her first award at the Company’s Annual General Meeting held in February of this year. The Avril Bannister award is given to a member of staff who has won the Monthly OSCAR (Outstanding Service Commitment and Recognition) Award during the year. This award is based on someone voting for their fellow colleague who they feel has made a considerable difference to the way the company performs.
The company owned by Nick Dee Shapland is a franchise of ServiceMaster Limited and was started up in 1991, Nick explained that his business has gone from strength over the last 27 years through following the ServiceMaster philosophy of Principles – People – Performance and this award went to Doreen who is better known for her nick name Jazz for the way she embraces the culture of our business. Jaz has been working for ServiceMaster since 2012 covering all aspects of Communal Cleaning Services as Site Supervisor, at Seven Vale based in Tewkesbury. According to her colleagues, she regularly goes above and beyond so often so, that they have lost track of how many times she has helped out on contracts, smoothed the path with clients and stepped in when there are staff shortages, extra requirements and help needed.
“There was a time when we had no staff available to cover the Regency Hall of Residence at Cheltenham University, however Jazz very thoughtfully gave up her holiday and stepped in to save the day. “She is well respected both in and out of the office, by staff and customers alike. She is well known for her great smile and “can do” attitude which encourages her team to work alongside her to get the job done.”
The award is given in the name of Avril Bannister who was with ServiceMaster Newbury for 15 years, during which time she displayed many qualities as an employee and especially as a person. Sadly, Avril passed away after a brave battle against cancer, this award is designed to remember her and honour employees who exhibit the same high standards in their work,
Jazz second ward came on the 14th June at the ServiceMaster Clean Conference held in Leicester when she received the ServiceMaster Franchisee’s Employee of the Year award for going above and beyond. This was based on the submission given by ServiceMaster Clean Newbury to ServiceMaster Limited, Alan Lewin the M.D. of ServiceMaster Limited, highlighted the contribution made by people such as Jazz to the success of the ServiceMaster Clean Network. Nick said, she is an example to us all and we are very fortunate to have her as part of the ServiceMaster team.” Jazz receives a trophy as well as a cash prize.
ServiceMaster Clean Newbury Operates Contract Cleaning services for Commercial Offices, Doctor Surgeries, Veterinary Practices, Car Showrooms, Sport Stadiums, Factories and Schools throughout Newbury, Reading, Basingstoke, Swindon and surrounding areas.
Helping Two Saints support homeless people at Christmas
This Christmas, staff at ServiceMaster Newbury put their annual Secret Santa presents to good use and instead donated toiletries for Two Saints’ clients in Newbury. “Selecting presents for people who really need them is not only a pleasure, but has also given us a sense of purpose and community.” said Nicola Loxton, PA to the Managing Director.
Two Saint’s mission is to significantly improve the lives of those who are homeless, vulnerable or in need of support by providing high quality, effective and reliable housing, support and learning services. In 2016/17 they provided 8,545 nights of emergency accommodation and assisted 1,484 people through their floating support service.
If you would like to know more about how you can help Two Saints, please visit their website http://www.twosaints.org.uk/support-us/.
CRY Awareness week 18th to 26th November 2017
We would like to thank everyone who have helped and supported this cause with us, we have managed to raise £260.83 in total.
Every week in the UK at least 12 apparently fit and healthy young people aged 35 and under die suddenly from undiagnosed heart conditions. Your donations will help to continue the campaign to reduce the number of young sudden cardiac deaths and the heartbreak that follows such a tragic loss. The funds will be used to support medical research, subsidising CRY cardiac screening clinics and producing and distributing relevant literature and information. CRY also provide bereavement support services and a fast track pathology service for affected families.
ISO 9001 and ISO 14001
Chris Wright, Alcumus auditor visited ServiceMaster Newbury head office on the 10thOctober to conduct a thorough 6 monthly audit of our Quality and Environmental Management System (ISO9001 and 14001). In his report, Mr Wright states “The audit of the QMS and EMS has shown the systems to be robust and effective. The company continues to make continual improvements to the management system by making use of improved computer systems that will further streamline the company processes for the benefit of its staff and customers.”
Jane Paisley, QA Manager, would like to thank all the staff for their hard work in ensuring our procedures are followed and congratulate everyone for laying the groundwork for a successful audit with no non-conformances.
ServiceMaster Newbury scoops prestigious award for 4th time.
Nick Dee Shapland, Managing Director, was presented with the prestigious Marion E. Wade Award at the 2017 National ServiceMaster conference on the 12th July 2017.
Having previously won the award in 1997, 2006 and 2013, Nick was delighted Deeland Ltd t/a ServiceMaster was again recognised for displaying “the highest achievement in the pursuit of excellence and professional management” in 2016.
Nick was quick to praise all the staff at Deeland for their leadership and hard work and congratulate everyone on building a successful team.
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