Micheal Abraham, Customer Services Assistant at ServiceMaster London & Essex Contract Services.

I have been with ServiceMaster for 13 years and have really enjoyed my time here so far. I am employed by a fantastic family run company and work with the best colleagues.

I joined ServiceMaster in 2009 and worked as a mobile cleaner for the first 3 years before moving into a full time role as a caretaker at one of our London sites. I gained a lot of experience from the caretaker role, it grew my confidence as I met a lot of new people from different industries and I also made a few friends along the way.

I am now working in our office and have been since 2015, I wanted a new challenge and to work in a different environment.  I was initially employed as an Administration Assistant and am now a Customer Service Assistant, as first point of contact dealing with customer queries via email and phone together with many other tasks.

I have learned so much during my time with ServiceMaster and my boss has provided help and support to transition from being in the field to the office environment.