Welcome to ServiceMaster Clean Contract Services Grimsby
Office Cleaning, Contract Cleaning, Commercial Cleaning, Grimsby. ServiceMaster Clean Contract Services has been delivering outstanding commercial, office and contract cleaning services throughout Grimsby and the surrounding areas for 25 years.
Why Choose Us?
|What you get from ServiceMaster Humber||What it means for you|
|25 years of experience||The experience to deal with your requests|
|Dedicated point of contact||Saves you time and allows you to concentrate on your business|
|Trained cleaning staff||Consistently high quality standards|
|Bespoke cleaning system||Maximises cleaning efficiency and results|
|The hiring, training, monitoring of staff||Free your time for other duties|
|Internet based staff monitoring system||Proven time and attendance of our employees within your building|
|Flexible approach||Cleaning Schedules tailored to your requirements|
|Ongoing communication||Your ongoing and changing needs are met|
|Dedicated management||Saves you time and allows you to concentrate on your business|
|Monthly performance monitoring||Opportunity to discuss services requirements and performance|
|Full site documentation||Ensure that you comply with all laws|
|Locally owned / National support||Small enough to care/ big enough to cope|
Dedicated and Localised Management – We believe that it is important for each individual client to have an efficient management structure in place. There is a dedicated contracts manager allocated to each individual site who will liaise with the client directly. There is also a mobile supervisor, who checks that the premises are being cleaned to the highest standard.
Ongoing Communication Plan – We continuously communicate with our customers through the use of structured newsletters and through a process of scheduled performance review meetings and continuous improvement plans.
Monthly Feedback Surveys – Every month we send out a feedback form to all of our clients. This form gives us continuous information on how well we are doing at all of our sites. Alongside this we have an incentive scheme in place to keep morale high between staff. If you score them a 5 on our rating scale, we will pay them an increased hourly rate. Combined with this we will donate £2 to the local hospice within your area for every feedback form we receive back from all of our clients.
Full Training Programme – A training manual must be completed by all cleaners before they start with ServiceMaster Clean Contract Services Humber which is tailored for each0 individual site, such as alarm codes, floor plans, health and safety on products provided, this ensures the clean is going to be a high standard from the offset. As mentioned the training programme will include health and safety and risk assessment of your premises to ensure a safe working practice.
Online clocking in system – This system accurately monitors when a cleaner has entered and left the premises. This enhances lone workers security and also makes sure that as a customer your premises will be cleaned every time.
Uniformed Staff – Uniformed staff creates brand consistency and provides you with peace of mind that the person on your premises is a part of a well respected cleaning and facilities management organisation.
Continuous Performance Monitoring – Regular site visits will not only be conducted by supervisors but also regularly visited by the contracts manager, to discuss any service requirements and to check everything is to the clients’ satisfaction. You will also receive regular SLA and KPI reports.
National System Support & Network – As part of a global franchise we benefit from nationwide coverage and support, therefore we provide the personal touch, but still have the support and expertise from an international organisation.
Chemicals, Materials & Equipment – All products and appropriate equipment will be provided to complete the clean. COSHH Data Sheets will be supplied for all products placed at your premises. All of our electrical equipment is PAT Tested.
Consumables and Supplies – We can also provide a wide range of consumable products and dispenser systems to meet your requirements at very competitive prices.
OUR FAMILY OF BRANDS
GETTING IN TOUCH
Leicester LE18 4WS
For further enquiries:
0845 201 1184