go above and beyond to help their clients during Coronavirus pandemic

ServiceMaster Guildford go above and beyond to help their clients during Coronavirus pandemic

The last couple of months have been tough for many local businesses and services as they were forced to temporarily close in March when lockdown was put in place; but some had to remain open. Schools, GP surgeries and some businesses all had to remain open to provide vital services. Staying open to provide these valuable services also created its own challenges, keeping staff, patients and pupils safe had new hurdles to overcome.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) provide daily and weekly cleaning for lots of local businesses, schools, nurseries and healthcare providers all year round; and as their client’s needs changed, they were able to adapt working patterns to ensure that their cleaning staff could meet the increased demand on some of their client’s sites to ensure that they could continue to operate safely.

Not only have ServiceMaster Guildford managed to meet the changing needs of their existing clients but, Siva and his team were more than equipped to help new clients that needed additional cleaning support during the crisis to help them to stay open safely. Suitable PPE (Personal Protective Equipment) was provided for all of the cleaning staff that kept working to help keep both them and their clients safe. All ServiceMaster Guildford staff received and continue to receive regular communication to ensure they are up to date with changing requirements.

It has long been ServiceMaster Guildfords aim to establish a long-term relationship with their clients in which they play a key role in enhancing the image, cleanliness and hygiene of their clients premises.

In 2018 ServiceMaster Guildford invested in EShield technology, a disinfection system using electrostatic sprayers. They were the first approved users of the patented EShield technology in the UK, and this technology has enabled them to also provide COVID-19 sanitisation within 24 hours of a call from their client. ServiceMaster Guildford have sanitised offices and factories that had had positive COVID-19 cases, enabling them to reopen their premises to resume their services as soon as possible. The requirements for general deep cleans and sanitisation is also increasing as more businesses and services are allowed to open.

Siva’s priority is to go above and beyond to provide exceptional customer service, he is working with all of his clients to help them to continue to operate by implementing new or reviewing current cleaning processes to help make it safe for all.