family business birmingham

A local entrepreneurial family has reinvested into their growing business and expanded their office cleaning franchise into Birmingham and Coventry.

ServiceMaster Clean Contract Services Mercia (CS Mercia), which is owned and operated by Kevin and Joanne Harden and son, Mark, launched in 2009 and has seen the business grow by 300% in the last five years due to a high demand for its services. The company employs over 170 staff to provide daily office, industrial and education cleaning services in major towns, such as Tamworth, Burton upon Trent, Loughborough, Rugby and Lutterworth and has now expanded to operate in the cities of Birmingham and Coventry.

Kevin Harden, managing director, CS Mercia said: “With major investments being made into Birmingham, such as HS2 and the Curzon Street regeneration, now is the ideal time to launch into these major UK cities on our border. We’re excited by the opportunity to expand our business and create new jobs in the areas.”

Mark Harden, business development manager, CS Mercia added: “By focusing on our customer’ requirements and our core services, we’ve seen fantastic growth over the last few years, specifically within the education sector, which has required a consistent, quality and credible service. This investment into Coventry and Birmingham will allow us to develop our customer base and continue our growth beyond 300%.”

CS Mercia is a franchise of ServiceMaster Limited, which is one of the UK’s largest and longest-established multi-brand franchisors and is one of 68 contract cleaning franchises in the ServiceMaster franchise network.