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CS Mercia employee and Helping Hands Birmingham Founder, Claire Whitaker went above and beyond to help 52-year-old homeless mum get back from Scotland, 450 miles away.

Jayne a homeless mum ended up living rough in freezing temperatures after the city council’s outreach team gave a one-way train ticket to Inverness, after thinking Jayne had family up there.

CS Mercia employee and Helping Hands Birmingham Founder, Claire Whitaker noticed that she hadn’t seen Jayne around for a while, she decided to do some investigating and found out about the outreach program. After doing the investigating and some help from a lady in a local group in Scotland Jayne was found freezing cold and starving. This local lady found Jayne near Fort William and took her home for some food and a bit of warmth, Claire then drove up to Scotland to collect Jayne and bring her back to Birmingham and get her up and running in secure accommodation.

Read more about this story on any of these links:

Birmingham Mail
Inverness Courier