Christmas and New Year have come and gone, with some employees returning to offices, and the temperatures getting lower, it is time to start thinking about your floor maintenance. 

We might not think about our floors also bearing the brunt of colder temperatures, but just like you (and your home) your commercial property also feels the chill of winter – particularly the flooring.

Luckily, the experts at ServiceMaster Clean have created this simple spring cleaning guide to make your commercial floor maintenance easy. Use these tips and step-by-step instructions to mitigate potential weather damage that winter may bring and restore your facility’s floors to their former glory.

Hard Surfaces

There are many types of tile and hardwood commercial floors that can require slightly different cleaning techniques. This is a general guide to clean and maintain most hard floors in commercial buildings. However, you should always refer to your flooring manufacturer’s manual and test cleaning solutions in a small, inconspicuous area before starting to avoid large or costly damages.

First, sweep away visible debris to remove larger particles from the floor’s surface. Then, use a semi-acidic floor cleaner or mix vinegar with water to neutralise and dissolve any remaining salt residue. Refer to product instructions for dilution ratios. Once the salt residue is suspended in the cleaner, use a mop to absorb the liquid.

If your floor’s finish has been damaged, use a stripper solution to cleanly remove it. Apply the solution and let it sit for about 15 minutes and add more as needed. Refer to the specific stripping product’s label for exact instructions.

A Safety Tip: Use floor fans and open windows to improve ventilation when working with harsh chemicals.

Use a little elbow grease and a scrubber to agitate the surface and strip the remaining finish. Then, mop up the liquid. Mop the floor again with clean water to remove any lingering chemicals from the cleaner and stripping solution. Let the floor dry completely and then apply two coats of sealing, and a few fresh coats of finish for a floor that looks as good as new.

Soft Surfaces

Soft surfaces are equally affected by salt, mud, and melting snow or ice – if not more so. Salt residue will leave a characteristic white and powdery residue on carpet surfaces, while melting snow and chemicals can soak deep into the fibres, and even the padding. If winter water damage goes untreated, mould and mildew can easily grow and spread, leading to much bigger problems long term.

How to Clean Commercial Carpets

Add absorbent doormats, umbrella stands and coat racks to your building’s entrance to reduce the amount of water that can reach your carpeted areas during the winter. When the weather is warmer, follow these steps to give your carpets a complete clean.

  • Vacuum visible dirt particles and debris.
  • Use water and a residue-removing cleaning solution to deeply clean your carpet.

Let the solution soak into the carpet for approximately 15 minutes. Refer to the specific product for dilution ratios.

  • Use a wet vacuum to remove the solution, oils and dissolved residue.
  • Rinse with clean water and suction it out with the wet vacuum. You may find that you need to repeat steps 2-4 depending on the amount of damage.
  • Use carpet fans to completely dry the floor.

The time, energy and heavy equipment required to effectively clean commercial carpets can be a burden for any business owner. If you need carpet cleaning or hard floor maintenance, let the experts at ServiceMaster Clean do the dirty work for you by finding your nearest ServiceMaster Clean business here, or give us a call on 0845 201 1184.

Having a clean and tidy desk in your office can boost productivity amongst other things, here are our top 5 reasons why having a clean desk is the best way.

Health

The average desk can host more bacteria than a toilet seat… ew.

This is usually due to people eating at their desks and not cleaning up afterwards, so make sure you do!

Cleaning your desk by wiping it down and ensuring frequently used items such as your keyboard and mouse are cleaned and sanitised on a regular basis will help stop the spread of germs and illness to you and your employees in the office.

Boost productivity

Nobody wants a cluttered workspace, do they? It’s been proven that a cluttered workspace can have a negative impact on productivity.

By keeping your desk organised and in the same place all the time will ensure you’ve made this a habit, meaning you’ll do it without thinking, giving your brain more valuable thinking time! Therefore, being a lot more productive at work.

Don’t stress

Don’t put more stress on yourself than you need to.

Similar to affecting your productivity a cluttered and dirty desk can increase stress by making it increasingly difficult to concentrate on your current task. Just take a quick few minutes every evening before you finish to clean and tidy your desk so you arrive the next morning in a welcoming environment.

First impressions count

Keeping your desk and the rest of the office is important to give your clients or guests the best first impression of your company.

Enforce a clean desk policy in your offices to ensure a good first impression is always accomplished.

Improved security

Don’t leave your desk cluttered, you could leave client information on the desk without knowing.

Again, with a clean desk policy, this will ensure all staff keep their desk tidy and put all important documents away at the end of each day, hence improving your office security.

Hire the professionals

At ServiceMaster, we understand the importance of ensuring that your premises are clean, hygienic and safe for you, your employees, and your customers. If you think it’s time to entrust the cleaning of your workplace to a high quality and professional commercial supplier, why not get in touch with us?

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

Due to the ongoing COVID-19 pandemic, we are all far more aware of the importance of good hygiene practices at work. Especially as winter starts in earnest, it’s vital to keep these up and be aware of what to do to maximise your office hygiene. This goes for the whole of your office – including washrooms, be they customer or staff toilets, or something else.

Here are some things to do in order to maintain your office washrooms:

Good hand hygiene

By now you’re probably sick of hearing about it, but with talk of the new Omicron variant of COVID-19, it is important to remember to keep to high standards of hand hygiene by washing your hands or using a good hand sanitiser regularly. It’s also vital to keep stocked up on relevant cleaning supplies for this, such as soap in toilets and hand sanitiser stations throughout the office. These are high touchpoint areas, so make sure that these dispensers are cleaned regularly to avoid build-up of excess liquid and potential bacteria on the nozzles.

Use single-use disposable items

Be sure to use disposable items like paper towels instead of multi-use towels and air dryers with high touchpoints. You can also have antibacterial wipes on hand, should your customers and employees wish to wipe down any surfaces. Make sure that you have bins for these things to be disposed of safely, and that they are emptied and cleaned regularly…

Cleaning regularly

Cleaning your washrooms regularly and effectively is imperative to stopping the spread of infection. Toilets, taps, and sinks need to be cleaned frequently to avoid contamination from viruses like COVID-19 and influenza, which can survive on these surfaces for anywhere between a few hours to a number of days. Make sure this includes cleaning down everything in your washrooms, including sanitizing your cleaning supplies.

Hire a contract cleaning service

One of the many services that we offer at ServiceMaster Clean Contract Services is office washroom cleaning for both staff and customer toilets, and any other washrooms that you might have on your premises. Our tried and tested six-or-seven-step programme will ensure that all of your washrooms are kept clean, hygienic and presentable – as not only are they a hotspot for germs, but they are also essential in stopping the spread of COVID-19 and other seasonal ills, and making a good impression on your clients.

To learn more about our washroom cleaning services, click here, and if you do want to trust your office cleaning to a highly qualified specialist, find your nearest ServiceMaster Clean here.

Following the COVID19 pandemic, we are all aware of the necessity of keeping your premises clean and hygienic. But there are multiple other benefits to using a commercial cleaning supplier for your business:

Aid Employee Productivity

There are many ways that using a commercial cleaning supplier can benefit employee productivity. Primarily, a messy or unhygienic workplace is likely to have a negative impact on your employees’ motivation. Keeping your workspaces clean and tidy has been proven to improve concentration and productivity, and reduce stress and distractions.

Reduce Sickness

Even thinking beyond COVID19, ensuring that your workspaces are clean and hygienic will help reduce the number of sick days taken by your employees. Especially as we enter cold and flu season, it is vital to make sure that your workplace is cleaned regularly to protect against the spread of germs and infections. Click here to find out some ways you can protect your workplace against the spread of infection

Increased Customer Satisfaction

The importance of a first impression cannot be understated, and the cleanliness of your office can say a lot about your company. If you maintain good standards of hygiene and keep your space organised and de-cluttered, clients will be reassured that your company is prioritising the wellbeing of everybody on the premises.

Ensures Longevity of Premises

Some materials such as hair, dirt, dust, and grime can build up from a lack of cleaning and can damage expensive equipment like printers, photocopiers, or even computers – making them unusable. Investing in commercial cleaning like ServiceMaster ensures that inch of your workplace is kept in top working order and won’t fall into disrepair.

Reduces Air Pollution

It is not just diseases and germs, other airborne pollutants like dirt and dust can also build up in the air and decrease overall air quality inside the premises. This can then transfer to, and linger in furnishings like curtains, rugs, blinds, and upholstered furniture.

Higher Standard of Cleanliness

Trusting your cleaning to a professional service ensures a higher standard of cleaning, on a regular basis. High-quality cleaning is what we do, we have all of the right tools for the job and can guarantee a better class of clean.

Money-Saving

Using our professional cleaners and their equipment also means that you won’t have to pay extra money from your pockets to buy cleaning supplies or pay for an internal team of workers. This means you won’t need to worry about things like sick pay or holiday for your cleaners. Trusting us ensures that no matter what, your cleaning is handled to the same standard, year-round.

At ServiceMaster, we understand the importance of ensuring that your premises are clean, hygienic and safe for you, your employees, and your customers. If you think it’s time to entrust the cleaning of your workplace to a high quality and professional commercial supplier, why not get in touch with us?

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

How to minimise illnesses this winter by maintaining a clean and hygienic workplace. 

As the nights draw in and the winter months approach; as does regular cold and flu season. This is always a big concern for businesses across the globe, and due to a more vulnerable population through an overall lack of immunity to the flu, public health officials are preparing for an especially harsh winter.

During this time, it’s important to remain vigilant in protecting your workplace from the spread of diseases by continuing the good hygiene practices that most have fallen into during the pandemic. Whilst these will help to minimise staff sickness and absences, they can only do so much. Therefore, it is also important to take the necessary steps to keep your staff and workplace safe. This includes:

  • Staying home if you are feeling ill

Pre-COVID, most office-workers in the UK would likely admit to being guilty of maintaining a ‘stiff upper-lip’ and going into work despite a sniffle and a cough. And whilst the recent easing of government restrictions may make it feel safe to slip back into old habits, public health officials are urging people to steer clear of the workplace if they fall ill this winter, whether with COVID19 or something else.

  • Routinely cleaning surfaces

COVID19 and other viruses like the flu can potentially survive on surfaces for some time, ranging from a few hours, to a number of days. Luckily, both COVID and the influenza virus are fairly fragile. This means that typical cleaning and disinfecting practices should be enough to kill them, provided that this is done regularly.

  • Regularly disinfecting high-touch point areas

COVID19 and the flu can both be spread through touch, so be sure to be vigilant in cleaning any surfaces or objects in your office that are frequently come into contact with – such as desks, keyboards, chair arms, phones, door handles, taps, or bannisters. These areas should be cleaned up to three or four times a day if possible, depending on the busyness of your workplace.

  • Regularly removing waste

It may seem obvious, but you should be emptying and sanitising your bins and wastebaskets daily to get rid of items like tissues that can harbour bacteria and germs.

  • Vacuuming and cleaning carpets

Deep cleaning or vacuuming your carpets regularly helps reduce the spread of germs and also improves the indoor air quality in your office. This is especially important when dealing with airborne pathogens like COVID and influenza. You could also help this by clearing out your air-conditioning/heating systems.

If these practices feel difficult to maintain by yourself, why not get in touch with us and use ServiceMaster Clean for a regular and high quality office cleaning service? Trust us to help you get ready for winter this year, and keep your premises germ and virus free by letting us handle all your commercial janitorial needs.

Click here to find your nearest ServiceMaster Clean and learn more about our services today.

 

Another blog post you may be interested in reading is on promoting good hygiene in the workplace

Employee productivity is a key element in any company’s success. Hard work, motivation and focus all play a part in creating efficient and productive workers. This productivity starts with a clean, tidy space to get work done.

A clean work environment can make a world of difference in worker productivity.

Here are 5 ways good commercial cleaning services can help keep your employees productive from the experts at ServiceMaster Clean.

1. Employees Will Have Fewer Sick Days

Regularly scheduled office cleanings are vital to keeping you and your staff healthy in the workplace. Regular cleaning helps to eliminate the viruses from frequently touched items in high-traffic areas, like a facility or workplace. This helps decrease the risk of spreading viruses among employees.

If the office stays clean, your staff can stay on track to building a successful business without having to take time off for avoidable illnesses.

Professional commercial cleaning services include proven processes to ensure that all areas at high risk for contamination get cleaned regularly, that way, your staff can stay focused, on task and present for every scheduled shift.

2. Employees Will Be Less Distracted

As a business owner, you know that time is money. At the end of the day, you hire your employees to do their specific tasks, not to spend valuable time tidying and cleaning around the office.

Remember, a cluttered workspace creates a cluttered mind.

With rubbish bins overflowing, dust everywhere and dirty or disorganised desks, it can be hard to concentrate on getting daily tasks. Your employee’s minds may wander, or they’ll take time to clean up the mess themselves instead of doing their job. Luckily, our janitorial services ensure a consistently clean work environment so your staff can focus and perform their jobs to the best of their ability.

3. Employees May Feel Happier

In addition to creating a healthier office, a clean work environment makes for a happier office. With dust-free desks and cleaner air, your employees will feel better about coming into work, rather than showing up to a dirty office. When you start using professional cleaning services to keep your work environment clean, check in with your employees to determine if their moods and perception about work has improved.

4. Employees Will Spend More Time Working

According to research, when a building is cleaned for health standards as opposed to just making it look presentable, occupants get more work done and generally do a better job. Outsourcing your cleaning services helps ensure that your building is cleaned the right way in order to minimise the spread of illness and infections. Commercial cleaning services also give your employees more time to work on their assignments, rather than spending their working hours cleaning or sanitising their areas and shares spaces.

5. You’ll Save Money

While our commercial cleaning services can help keep your facility healthy, clean and organised, they also help your company save money. Outsourcing cleaning services can help you streamline your expenses since you only pay for services when you need them. You also won’t have to worry about having extra employees on your payroll that require salaries, bonuses and other benefits.

Are you ready to increase productivity in your workplace? We’d love to help, find your nearest ServiceMaster Clean and contact us today. We’ll work with you to create a customised cleaning program that meets your business’s specific needs and schedule.

Today’s businesses have options for reducing their energy bills and adopting more environmentally friendly practices at the same time. Even small changes can add up to cost savings when your business chooses to invest in energy-efficient initiatives. From switching to LED bulbs (and switching them off when not in use) to cleaning the vents to allow smoother airflow, the following measures will help your business save on operating costs:

Use The Off Switch

Businesses that want to save on energy costs must train employees to use the off switch whenever possible. Turn off lights, copying machines, computers, printers, and other electronics whenever they aren’t in use. In busy offices, it’s not always possible to shut down computers, but leaving them on overnight when no one is using them doesn’t make fiscal sense. Instead, look for energy efficient electronics and office equipment so you can use power management features and sleep modes when turning equipment off isn’t an option.

Switch To LED Light Bulbs

Many businesses can also save money on energy costs over time by switching from traditional incandescent bulbs to light-emitting diode (LED) or fluorescent light bulbs. These bulbs may cost more upfront, but they last far longer than traditional bulbs and require less energy to operate. You can also install motion lighting to reduce energy costs while maintaining optimum lighting in less busy areas.

Use Ceiling Fans And Window Screens

If you can refrain from using your air conditioning system on cooler days, you’re naturally going to cut down on your energy bills. Businesses can often save on cooling costs by simply using ceiling fans. Ceiling fans that rotate in a counter-clockwise direction keep cool air circulating, so you may be able to adjust your thermostat a few degrees higher and still stay cool. When winter rolls around, adjust your ceiling fans to rotate in a clockwise direction so they push warm air downward to help combat the chilly temperatures. You may also be able to lower your thermostat and save on winter heating costs with this simple yet effective trick.

Install A Smart Thermostat

One of the most convenient ways to save on electricity bills and other energy costs is to equip your business with a smart thermostat. Like motion-detecting lights, a smart thermostat offers specific features to limit energy consumption during off-peak hours. When employees leave for the day, your smart thermostat can adjust accordingly. Smart thermostats take the hassle out of climate control so you can focus on more urgent day-to-day operations.

Invest In An Energy Audit

Some of today’s businesses invest in energy audits to figure out just how much energy they may be wasting. An energy audit can be a great way to start building your energy-conservation plan because these audits are designed to identify specific focus areas for more effective energy management.

Finally, don’t forget to implement routine training to encourage your employees to adopt energy-efficient practices.

It’s the start of British Summer Time, we are starting to ease out of lockdown, as more people return to the office, is it time for a proper refresh

Good hygiene is still one of the most important factors when it comes to fighting viruses and bacteria. Keeping your workplace hygienic is much easier if it is kept clean and keeping your office clean is easier if it is kept tidy.

So here are our top tips for keeping your workplace clean & hygienic this summer.

1. De-clutter

Keep items on your desk to a minimum

The more you have on your desk, the more items there are to touch and transfer germs, keeping items down to a minimum means, there are less items to clean or to move and clean under.

File your documents

Having an effective filing system within your workspace is important to keep the clutter to a minimum. Use an in and out stacked tray system, however, don’t let this pile up too much as this will cause more desk clutter.

File away the completed documents in your company’s filing area, or if the paper is not needed, throw it in the recycling bin!

Have a home for everything

Having a home for everything like a pen pot and paper trays and popping personal items into drawers will all contribute towards a decluttered workspace.

Useful things should be in reach

Make sure all of the items you need are in an arm’s reach to where you are sitting, so, one you are not stretching and straining yourself and two so you are not knocking drinks or other items on your desk.

2. Keep it clean

Keep your tidy desk clean

At the end of each day, tidy your desk, put items like coffee cups in the kitchen and papers where they should be filed and give it a good clean with a suitable cleaning cloth and spray.

3. Professional cleaning

Get the professionals in for a thorough clean on a regular basis

To make sure your cleaning is up to scratch, consider a professional cleaning company to ensure all surfaces are properly cleaned on a regular basis. The frequency will depend on how heavily the office is used, how many people are in and out and personal choice. A good cleaning company will be able to advise you on a suitable amount of time and frequency required to properly clean the area.

High Touch point cleaning

Extra care should be taken to high touch point areas such as door handles, stair rails, chair arms & desks among others. These items should be cleaned thoroughly and frequently to reduce spread of bacteria and viruses from contact.

4. Hand washing & good personal hygiene

Encourage good hand washing

Encourage all staff to maintain good hand washing and personal hygiene within the work place. At the end of the day viruses are spread from person to person, either directly or indirectly, ensuring everyone that come into your premises follows the recommended guidelines, will help reduce the spread of any virus or bacteria.

Allow staff suitable access to hand washing supplies, hot water and soap is best alternatively, ensure there is supply of a suitable hand sanitiser.

If you are not completely happy with your current commercial cleaning provider or perhaps are looking to outsource for the first time, find your local ServiceMaster Clean Contract Services here.

 

A regular schedule of cleaning and disinfection is crucial for protecting employees, customers, patients, and visitors. However, in the midst of the COVID-19 pandemic and in the face of other dangerous pathogens, maintaining constant disinfection is more important than ever. Maintaining this disinfection in between major cleanings can help protect your business from potential outbreaks caused by these dangerous pathogens.

Benefits Of Regular Cleaning And Disinfection

A professional cleaning and disinfection treatment isn’t a one-time thing. It may be tempting to think of professional cleaning as a chance to “catch up” to a place where your own employees can take over. The truth is that you get the most mileage out of regular professional cleaning and disinfection long term.

  • You protect yourself from compliance issues. Professional cleaners stay up to date on the latest government guidelines, because it’s their job to do so. If you want to ensure compliance, hiring experts is the simplest way to do so.
  • You get a more thorough cleaning. Trained professionals know how to keep a work environment safe and know where viruses are likely to thrive. They know where to pay extra attention and know which cleaners are approved by the HSE to tackle which pathogens. They know how long to leave a disinfecting agent on a surface for complete disinfection.
  • You benefit from professional-grade equipment and training. To reduce the spread of dangerous pathogens and protect the health of others, cleaning professionals use HSE-approved disinfectants and the training that ensures appropriate, thorough disinfection for the business you own.
  • You can get long-term disinfectant protection between cleanings. SaniMaster disinfection services may include an antimicrobial barrier that lasts up to 90 days to help fight bacteria, mould, and fungi. This barrier provides extended surface disinfection protection as part of our preventive disinfection services to provide peace of mind for your business.

Routine professional cleaning and disinfection from trained, well-equipped experts can provide long-term cleanliness and peace of mind in any situation where you’re worried about infectious diseases taking root and spreading. It’s a great way to keep your facility functioning without breaking the bank on stockpiling cleaning equipment or educating staff in combating each of the unique pathogens that can spread in a healthcare environment.

The Importance Of Disinfecting Surfaces

Beyond just regular cleaning and disinfection, keeping certain high-touch and at-risk surfaces disinfected on an ongoing basis is key. Simple, quick wipe-downs with soap and/or with surface disinfectants can help you maintain a safe and healthy environment. In addition to protecting staff and patients, frequent disinfecting can:

  • Fight against antibiotic-resistant (AR) pathogens by taking regular action to completely wipe them out.
  • Help remove pathogens from surfaces that may come into contact with bodily fluids
  • Help combat long-lasting pathogens, including AR pathogens and HAIs that can linger on surfaces for days or even months.
  • Help kill and/or remove pathogens from surfaces that are often neglected in casual cleanings, such as floors and walls.
  • Allows onsite cleaning staff to focus on emergencies and simplifies the regular cleaning process, without having them shoulder the burden (timewise or materially) of disinfection for the entire facility.
  • Even “noncritical” surfaces that aren’t frequently touched can become a factor in the cross-transmission of diseases.

Disinfection Guidelines To Follow Between Cleanings

As important as it is to regularly clean and disinfect your place of work, there are also many steps between cleanings that you can take to make sure that you’re keeping your workplace as sanitary as possible.

  • Have employees wash their hands regularly, for the full recommended 20 seconds.
  • Use hand sanitiser before or after interacting with customers or clients, when handwashing is not immediately available. Hand sanitisers should be at least 60% alcohol.
  • Regularly clean and disinfect high-touch areas and items such as computers, phones, desktops, testing equipment, touchscreens, tables, and more.
  • Make sure that personal protective equipment (PPE) is worn properly. This includes wearing masks over both the nose and the mouth, as well as disposing of masks, gloves, and gowns properly as required.
  • Take advantage of a protective antimicrobial barrier that can help combat bacteria, fungi, and mould.
  • Be mindful of how often you replace your cleaning cloth, so that your disinfection attempts don’t become a vector for cross-contamination.

Rely On A Trusted Disinfection Company To Support Your Business’s Health

Having experts clean, disinfect, and protect your business from pathogens is the best way to ensure thorough, rigorous, regular protection. From training and education to target problem areas to the gear and cleaning agents necessary to tackle pathogens, ServiceMaster Clean couples short-term emergency disinfection with long-term preventive care.

Protecting your employees and clients from pathogens (and helping to protect your own reputation) can be as simple as calling the nearest ServiceMaster Clean location. Placing your trust in a cleaning and disinfection company lets you rest easy. You can be assured that your partner in cleaning has the knowledge and experience needed to help protect the health of your customers and employees. Learn more about our disinfection services and how our COVID-19 cleaning services can help your business be prepared to reopen.

With the COVID-19 pandemic, staying safe and clean is more important than ever before, however, public spaces can house thousands of germs. Light switches, door handles, community kitchens, sink faucets – you name it, there are probably germs nesting on it. Consider how many surfaces you touch every day. If you touch it, several other people most likely touched it before you. Find out where the most germs in public places exist and how you can avoid them with tips from ServiceMaster Clean.

Germs In Doctors’ Offices

Visiting a doctor’s office is unavoidable. However, it’s not exactly the place you’d want to be if you needed to avoid germs. Offices including your general practitioner, a paediatrician and urgent care are riddled with germs from sick patients. Writing utensils, chairs, doorknobs and exam tables likely cling to germs, putting you at risk for exposure.

How To Avoid Them

To avoid germs at a doctor’s office, follow these tips:

  • Pack your own tissues and hand sanitisers.
  • Sit far away from other sick patients to put space between yourself and their germs.
  • Bring your own reading material.
  • When taking your child to the doctor, bring his or her favourite toys to keep them from touching germ-infested toys at the office.

Germs In Restaurants

While health officers may inspect restaurant kitchens to ensure practices are hygienic, the same inspection doesn’t occur in the restaurant’s seating area. Here, hidden germs can multiply in areas that aren’t sanitised as often as they should be. For example, restaurant menus are quickly handed from one guest to the next. Condiment bottles and salt and pepper shakers typically aren’t wiped down in between guests, either. Even the booth you’re sitting in may not be completely germ-free before you sit down.

How To Avoid Them When They Reopen

To avoid germs in a restaurant, follow these tips:

  • Sanitise condiment bottles or use a disinfectant wipe before you touch them.
  • Ask the server to wipe down the booth with a sanitiser cloth before you sit.
  • Never let your menu touch your plate or silverware.
  • Keep silverware on a napkin or your plate, never on the table.

Germs In Bathrooms

Even when regularly cleaned, public bathrooms contain plenty of germs. Germs can be found on the toilet seat handle, stall handle, bathroom faucet, and bathroom door, among other areas. To help cut down on the amount of germ transfer, many public restrooms today have installed hands-free devices like toilets, sinks and dryers. However, germs can still spread.

How To Avoid Them

If the public restroom you’re visiting doesn’t have handle-free equipment, you can avoid germs by following these tips:

  • Use a paper towel to touch handles.
  • Never set things like jackets or purses on the bathroom floor.
  • Don’t stick around after the toilet flushes, since the force could cause bacteria to fly into the air and land on your clothes.
  • If you can manage, try flushing the toilet with your foot to avoid touching the handle.
  • Learn how to wash your hands properly so they stay clean in every public space.

Germs In Offices

Offices are filled with shared workspaces that build up germs. Surfaces like the printer, fax machine, coffee maker, refrigerator, telephones and desks can go weeks or even months without being sanitized, putting you at risk for illness.

How To Avoid Them

To avoid germs at work, follow these tips:

  • Use a printable office cleaning checklist to keep your space neat and tidy.
  • Sanitize your work station daily.
  • Designate an employee in your office to be in charge of sanitizing common areas, like the kitchen or conference room.
  • Use a professional cleaning service to deeply clean your office and create a healthier work environment.

If you need a professional cleaning service to sanitize your public space, call the experts at ServiceMaster Clean our genuine commitment to offering you the best service with the proper tools, equipment, training and expertise, we can be there for you 24/7, any day of the year. Find your nearest ServiceMaster Clean to find out more today.

Operating a business in the rough winter months can present additional challenges for companies, employees and customers. Luckily, there are a few simple things you can do to remedy winter weather situations and help keep customers and employees safe in the season known for slips and falls. All it takes is a little planning, vigilance and the cooperation of your staff and business partners. Use the simple checklist below of five top winter safety tips for the workplace from ServiceMaster Clean.

Winter Safety Checklist For Businesses

Clear walkways of snow and ice.
Make sure your car park, walkways and other outdoor passages are always free from snow and ice. Consider asking neighbouring businesses to do the same to help contribute to the accessibility of public areas. If the weather calls for snow or freezing temperatures, put down salt the night before as a precaution. Of course, you should also remind employees to drive cautiously on their way to and from work, if needed in the office.

Have an emergency kit.
No one likes the idea of being stuck at work, but if you do end up stranded during a winter storm, make sure you have specific safety and survival essentials on hand. Along with a traditional first aid kit, your emergency kit should include a battery- or solar-powered radio, torches, thermal blankets, clean water and non-perishable food to last everyone at least three days.

Use your caution signs and stay compliant.
The Occupational Safety and Health Administration (OSHA) has certain requirements and standards for walking and working surfaces and hazard signs. Make sure you have signage for any walkways so you can alert people when surfaces are wet or slippery. Put up caution signs as soon as a hazard is identified, and make sure they can be easily seen by anyone walking through the area.

Put down absorbent floor carpets and mats.
If you know your staff or customers will track in melting snow or ice, make sure your business is equipped to keep the moisture at bay with absorbent floor carpets and mats that can contain excess water and mud. Place mats at all entrances and exits to prevent as many slips and trips as possible. If you find standing water on the floor, have it mopped up right away.

Remind employees to wear the right footwear.
Remind employees to wear the shoes they need to stay safe in winter weather conditions. Insulated and water-resistant snow boots provide better traction and reliability in winter weather than regular shoes or trainers, decreasing the risk of accidental falls. Remind employees not to rush and advise them that taking small steps can help them react to changes in traction with more control. Don’t let your business become a dangerous place to work in the winter.

 

Put these five tips into action to help ensure your building and people are properly equipped to stay safe all season long. Find your nearest ServiceMaster Clean Contract Services to find out about our cleaning services during the winter months.

As the temperatures drop, it’s time for businesses, offices and other facilities to prep for winter and the hazards it can bring, especially in areas that are more likely to receive ice and snow.

ServiceMaster Clean knows you want to keep your employees, clients and visitors safe year-round and that winter presents unique challenges. Before you switch the thermostat from cool to heat, learn how to get ready for winter in commercial settings to ensure that all of your people stay safe this season.

Keeping your air-conditioning clean

Replacing your air-conditioning/heating unit filters and making sure the ductwork, vents, registers, coils, drain pans and all other components are clean supports healthy indoor air quality for everyone in your premises.

That’s why we’d recommend getting your commercial building’s air-conditioning/heating system inspected before winter each year and cleaning the ducts if it’s necessary. Keeping the filters, vents and ductwork clean help allow for proper air circulation and ventilation.

Prepare your slip and fall solutions

Melting snow and ice can quickly become hazardous when tracked into your building or pooled around it outside. The best way to prevent slip and fall incidents in the workplace is to prepare to handle them before the winter weather hits – inside and out.

Outside, arrange for regular snow removal services to keep paths, walkways and parking lots as free of snow as possible. Maintain a protocol for salting or sanding icy areas to reduce the risk of slips and falls on-site.

Inside, place non-slip mats at all entrances to reduce the spread of melting snow and ice on floors. Schedule regular office janitorial services during the holiday season to help maintain hazard-free areas and further reduce the risk of avoidable accidents when you’re too busy to take care of the cleaning yourself.

Remove salt from your floors

Ice melt and salt are great at preventing slippery patches outdoors during the winter.

However, these chemicals are easily tracked inside on shoes and rolling bags, leaving ugly white stains and even damaging your floors. Regularly cleaning ice salt off your floors will help maintain the beauty of your carpet, hardwood, tile and other flooring materials. Luckily, the professional janitorial teams at ServiceMaster Clean can help keep your floors shining all season long, too – whether you waited too long to get ready for winter or just need a little help to keep up.

We know it’s important for your business to look pristine and stay safe year-round, even during the worst of the winter weather.

Ensure your offices are COVID safe

Unfortunately, COVID-19 will still be impacting the UK and businesses during the coming months and well into 2021, therefore you’ll need to ensure your office is being regularly cleaned as per COVID-19 cleaning guidelines.

Trust the teams at ServiceMaster Clean to help you get ready for winter this year, and keeping your premises COVID safe, by letting us handle all your commercial janitorial needs. We know what it takes to keep a business looking its best all year long. Find your nearest ServiceMaster Clean and find out more about our services today.

Covid-19 has heightened our awareness of our surroundings and the cleanliness of shared spaces, especially when we’re out in public. We’re all doing our best not to touch our faces, use hand sanitiser, wash our hands frequently and wear face masks.

With new measures around the UK being put into place, the government are advising to work from home if you’re physically able to do so.

So, as business owners and facility managers are working to keep pace with new ‘new normal’, being able to open and stay open where possible, all employees must observe a clean space. Sanitising and disinfecting play a critical role in keeping businesses open and safe and common areas are one of the hardest areas to keep clean. With this being said, we’ve put together 3 tips for managing common areas during Covid-19.

Tip #1 – Determine foot traffic areas

Each business operates differently and uses the space in different ways. Given current pandemic conditions, tracking the different levels of foot traffic is critical.

  • Is the daily foot traffic volume consistent, or is foot traffic heavier on certain days or times?
  • Is it only employees entering and exiting the building, or are there also customers and various contractors using the building?
  • Does your particular facility support or supply those considered “at-risk” (immunocompromised, immunodeficient, elderly, etc.)?
  • Do you have a process for tracking all that are entering and exiting the building? So, in the event of a case, all can be notified to isolate.

The UK government advises on keeping track of all individuals that enter your premises and inform them if they have come into contact with infectious activity.

Make sure you have appropriate cleaning schemes and disinfection cycles in place for your premises, if you have a case or not.

Tip #2 – Determine all high touch areas

Now that you have determined the individuals who are entering and exiting the building it is time to determine what those frequently touched areas are.

Common areas that are visited more often, are more likely to be higher risk areas of infection and that is why it is so important to clean and disinfect common areas in response to your assessed activity.

A good way to work out your high touch areas is to walk through your premises a few times yourself and write down a list of those points that you have to touch to get where you’re going and to do what you need to do.

In addition to these observations, managing common areas during COVID-19 will need to ensure you’re sanitising the following:

  • Doorknobs/handles
  • Light Switches
  • Drawers
  • Refrigerator and Microwave Doors
  • Chair Arms
  • All kitchen and dining areas
  • All bathroom touch surfaces
  • Keyboards and mice
  • Conference room touchpoints
  • Elevator buttons
  • Drinking fountains

Once you have your list compiled, determine the appropriate cleaning agent for each space. Appropriate guidelines are to:

  • Always use approved cleaning methods and products
  • Always use gloves and appropriate PPE (Personal Protective Equipment) when necessary.
  • Always instruct employees on which agents must be diluted and how to do so according to manufacturer guidelines

Alternatively, you can contact your local ServiceMaster Clean Contract Services to complete all schedules and cleaning within your business premises.

Tip #3 – Use a cleaning company

Weekly, daily, and certainly hourly disinfecting is a big task that can take away from business productivity and business goals. Outsourcing cleaning to a trusted and experienced commercial cleaning company can give you peace of mind and give you more time to work on your business.

ServiceMaster Clean Contract Services offer contract cleaning services throughout the UK, if however; you require one-off cleans and do not have contract cleaning requirements you can get in touch with one of our local ServiceMaster Clean sister companies.

You can find your local ServiceMaster Clean Company here.

Cleanliness is essential for every healthcare setting, as it is tasked with protecting the health of millions of people every day. Part of maintaining patients’ well-being is protecting them from bacteria that may be present in a facility that provides medical treatment. Regular cleaning is important to most businesses, but it’s absolutely essential for any healthcare setting, whether it’s a small doctor’s office or a large hospital.

Working with professional janitorial providers focused on meeting environmental cleaning standards for healthcare facilities can provide many benefits for employees and patients. The patient-centred healthcare cleaning programs from the experts at ServiceMaster Clean were designed to help your business achieve three critical goals:

1.Meet environmental cleaning standards

The National Patient Safety Agency (NPSA) mandates that healthcare settings in the UK, follow specific healthcare cleaning standards. Healthcare businesses that don’t comply may be subject to fines and even closure. Facilities that don’t prioritise compliance may also be held legally liable, should serious health issues occur for patients or employees because of an unclean setting.

Before hiring a commercial janitorial provider for your facility, make sure its procedures are based on the above regulatory requirements to provide adequate, patient-centred cleaning.

2. Maintain a professional appearance

A messy or unsanitary healthcare business is unlikely to be a profitable one, patients aren’t going to want to return to medical settings that aren’t professionally maintained. Healthcare businesses should not only keep the medical side of their offices disinfected, but also thoroughly clean the public areas of their facility. Dirty seat cushions in the waiting room, filled waste cans, or visible dirt or grime on floors and furnishings suggest that the facility does not take the responsibility of maintaining a safe, healthy environment seriously.

To maintain a professional medical setting, routine cleaning is essential. Whether the business concerned is a busy outpatient facility or a small dental practice, professional environmental cleaning services can help ensure your patients’ expectations are being met every day.

3. Keep staff and employees safe

Healthcare facilities depend on skilled employees with extensive training and qualifications, and due to the high costs of medical malpractice claims, licensed physicians and nurses are unlikely to stick with a healthcare business that does not meet environmental cleaning standards and regulations. In addition to retaining staff, strict cleaning standards can help improve the healthcare work environment and help increase productivity and worker satisfaction.

Healthcare workers come into contact with countless germs, that’s where professional healthcare cleaning services help protect both staff and patients from potentially serious and even deadly infections. When choosing a cleaning service to maintain your healthcare environment, select a provider committed to meeting the standards and expectations for healthcare environments.

ServiceMaster Clean is a leader in healthcare cleaning services, routinely adopting updates to applicable laws, as well as healthcare cleaning standards recommended by industry regulators. Our experts are trained on the proper cleaning protocols for specific healthcare settings to keep every environment we enter safe for both patients and employees. Contact us today for help maintaining the health of your facility.

The entire office culture across the UK has completely changed and most businesses will not return back to normal, instead a ‘new normal’ will have to be put in place.

Following lockdown, many businesses are gradually starting the process of getting their staff back to work and there are changes to the offices that have had to be made post-coronavirus.

Returning to work will have to happen in stages and the transition time will be stressful for all involved.

 

What returning to work will look like

Offices around the world are having to change the way they operate, it that means doing flexible working, for example, three days in the office and two days working remotely, or limiting the amount of staff in the offices completely, is something that has to be done.

Having an office presence is important for both processes and cultural practices and it’s going to be tempting to revert back to pre-pandemic. To help stop the spread of COVID-19 this needs to be watched carefully and enforced within the office environment.

There are three employee segments that can be considered:

  • Fully Remote working (All work can be completed at home, like a marketing role for example)
  • Hybrid Remote (As mentioned above, working at the office and at home on split days)
  • On-Site (For those that physically have to be in work, like tradespeople, cleaners etc)

 Get together with your employees and ask them what they’d prefer and if suitable for the type of business bring in the practices they want.

Redesigning the workplace

The pre-pandemic typical office was likely a mixture of private offices and open desks with staff sat side by side, meeting rooms and shared amenities. Well, this is not the case now as new measures have to be in place to keep your staff safe.

Businesses need to create workspaces to keep all employees safe, here are a few examples:

  1. Social Distancing measures must be put in place, meaning the staff are more spread out, although this does mean less staff will be allowed in the offices
  2. Bring in separate cubicles for all employees, protected with screens if needed, block off alternative desks in open-plan offices
  3. Staggered break times to ensure only a limited number of employees are in break out areas at any one time
  4. Introduce a one-way system around the office premises to ensure staff are socially distanced as much as possible
  5. Hand sanitising stations at entry and exit points, also if possible on all employees’ desks

Now is the time to initiate change

Employers around the UK need to start experimenting with bringing their employees back to offices if this isn’t possible then make working remotely more efficient by introducing more organisational digital software.

Experimenting isn’t going to hurt, if something doesn’t work for your company, try something different.

New cleaning measures are a must

Cleaning your office more effectively during and after the pandemic is vital and new cleaning regimes MUST be implemented to keep all employees safe.

Your new cleaning regime should include regular cleaning of high touch point areas on top of your regular cleaning, more frequent cleaning in high traffic areas should also be considered.

If there’s a case within your offices then a deep clean, disinfection and sanitisation should be considered before allowing people back into a possibly contaminated space.

Getting the right cleaning regime in place now, supported by the right professional cleaning company, offers reassurance for you, your employees and any visitors to your building.

If you have been doing the cleaning yourself or not getting the right level of support from your cleaning company it’s time to get in touch with your local ServiceMaster Clean Contract Services company, where you know you can rely on local commitment with national support and over 60 years of experience in the cleaning industry in the UK.

 

COVID-19 hit the world by storm towards the end of March and has quite literally changed the world as we know it.

With the government opening schools back up and trying to enforce normality as much as possible, there are still a few changes that need to happen in schools and nurseries to keep all children and staff safe.

Handwashing – Can you make it fun?

Teaching children how to wash their hands properly with soap and water doesn’t have to be hard and it is the main way that we can do to keep all within schools and nurseries safe.

Especially with younger children making the cleaning hands procedure fun is vital as it’s going to be the way of life for a while to come. Here are a few ways of making cleaning hands fun;

  1. Encourage them to sing a song when cleaning their hands, like a nursery rhyme for the younger ones and for the older ones their current favourite song
  2. Alternatively, you can make up a song in the classroom and get them to sing this instead
  3. Tell them something like if you clean your hands regularly you’ll become a superhero and give you the powers to bit the bad guys

Here’s a song released by the NHS to help with the cleaning of hands – https://www.youtube.com/watch?v=S9VjeIWLnEg

School reopening: pupil hygiene and wellbeing posters

Adults – Lead by example

Making sure as an adult you are cleaning your hands as regularly as the children and joining in with the sing-a-long is vitally important, because children learn from adults around them.

So, making a habit of washing your hands, disposing of paper towels correctly etc, your children will be more likely to copy this behaviour and continue to do so.

Always make sure you’re socially distancing with colleagues and children where possible as this will help stop the spread

Keep your eyes, ears and noses out for symptoms

Making sure you’re keeping your eyes and ears out for symptoms including, a high temperature and a new, continuous cough is important for the health of your entire school or nursery. Other symptoms can include a loss of smell or taste, so it may be a good idea to potentially check the children’s sense of smell every so often.

You can also tell the children to let you know if any other child mentions any of these symptoms so that the correct measures can be followed.

Make sure to follow NHS guidance with every potential COVID-19 case.

Always outdoor play where possible

As schools have started to open new ‘social bubbles’ have been formed in order to allow children to once again play with each other outside. Most schools have adopted a class or year group bubble which includes all of the teachers associated with that class or year group as well.

Social interaction is important for the emotional wellbeing of children, therefore outside playing being prioritised in the key decisions to open up schools.

Always make sure the children are washing their hands by following the correct procedures after every break time.

Listening is important

The children in schools and nurseries are bound to be worried or concerned because of changes to their daily routines and because of certain things they may have heard or read in regards to the coronavirus.

As a teacher, or caregiver it’s important to reassure them that you are there to listen if they’re feeling scared, unsure about something they may have heard and being there for them in these different times.

If you’re unaware of what to tell the children then there are a few different websites you can head to that will help with this;

Talking to children about coronavirus (Young Minds)

Talking to children about the coronavirus pandemic (Mental Health Foundation)

Regular cleaning is vital

Regular cleaning in schools and nurseries is vital to ensure the health and safety of the children and staff on the premises.

That is why all schools must have a new daily cleaning schedule put in place, and that is where we can help, find your nearest ServiceMaster Clean Contract Services for more information today.

Workplaces, Schools and other buildings with high levels of people frequenting them can be a common place for germs to be spread, the higher the number of people the greater the risk. Bacteria and viruses can be spread very quickly from person to person either by touch or in the case of COVID-19 in droplets in the air.

It has never been more important to promote good hygiene in the workplace and reduce the risk of infection.

Every business, school and healthcare facility will have different hygiene requirements based on the size and function, some will also have specific requirements to the industry they are in. But what does apply to all, is that since16th March when most of the UK went into lockdown, and from the time we were first made aware of the COVID-19 pandemic, one of the most important messages has been the importance of good hygiene.

As a business, school, healthcare facility or other industry, it is important to encourage people on your premises to follow good hygiene guidance and ensure there are facilities available to allow this. Use signage to remind people at strategic locations about hand washing or face coverings, one way systems or other requirements on your premises to help encourage compliance.

There is clear advice about how important good hand wash is and how to wash hands effectively. We have been advised that you must wash your hands for a good 20 seconds and this NHS video shows you the best way to wash your hands clearly https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/.

If you, your employees and your visitors make the effort to wash their hands properly, it is also important to ensure they don’t then contaminate them straight away. Drying hands properly is also important. Businesses use a variety of methods for hand drying from normal towels to hand dryers or paper towels, the most hygienic method to dry hands is by using paper towels that can be disposed of after use.

If it is not possible to have hand washing, hand gels should be made available. These should contain at least 60% alcohol to be effective against COVID-19. You can get further information from HSE about hand sanitisers here https://www.hse.gov.uk/coronavirus/hand-sanitiser/index.htm

As well as maintaining good personal hygiene, it is also important to ensure good hygiene throughout the premises. Put in place a robust regular cleaning regime to keep high touch point areas clean as well as the usual surfaces that can harbour germs such as desks, kitchens & bathrooms. Areas that are highly frequented by people should be cleaned on a more frequent basis.

If you need help with creating a suitable cleaning regime, get in touch and see how we can help. ServiceMaster Clean Contract Services are already helping businesses across the UK open safely and have more than 60 years of experience providing commercial cleaning in the UK. We can help with your daily cleaning, high touch point cleaning, sanitisation and provide cleaning products and consumables. We’re here to take care of the cleaning, leaving you to take care of your business.

Were here if you need us.

One of the most important moments in containing the spread of COVID-19 is when you have a suspected or confirmed case of COVID-19 in your business. Taking appropriate steps to clean and disinfect after the possible or confirmed case is critical in keeping you, your employees, and your customers safe.

While the infection risk from a COVID-19 contaminated environment decreases over time, it is not yet clear at what point there is no risk from the virus.

Scientists know that SARS-CoV-2 is transmitted through respiratory droplets. (Respiratory droplets are the little bits of liquid that are exhaled when someone speaks.) But they’re not yet certain about infectious aerosols. (Aerosols are the smaller, much more numerous particles that people breathe out.) Research indicates that there is at least a chance that these smaller particles of breath can carry the virus. If that’s the case, then it’s possible that the virus could travel further and linger in the air for longer than initially thought. However, studies suggest that, in non-healthcare settings, the risk of residual infectious virus is likely to be significantly reduced after 48 hours.

While researchers are still figuring the details out, there are actions you can take to protect you, your employees and your visitors.

  • Close off any areas the person with a suspected or confirmed virus visited.
  • Open outside doors and windows to increase ventilation, while still indicating that people should not enter the area.
  • If you can, wait 24 hours before beginning cleaning and disinfection. If you can’t wait 24 hours, wait as long as you can.
  • Cleaning staff should clean and disinfect every area visited by the person with a suspected or confirmed virus, as well as anything they may have touched.
  • Ensure cleaning staff have suitable PPE. Use a disposable mask, gloves, and coveralls.

More information for cleaning in non-healthcare settings outside the home can be found here https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid-19-decontamination-in-non-healthcare-settings#left-area.

Details for the Test & Trace system for employers can be found here: https://www.gov.uk/guidance/nhs-test-and-trace-workplace-guidance

If you have a suspected or confirmed case of COVID-19 in your building, consider getting the professionals in, at ServiceMaster Clean Contract Services, we can provide a deep cleaning and sanitisation service for your building as well as ongoing professional cleaning services. That way you know you are in safe hands.

Were here if you need us.

Many businesses in the UK have now been allowed to open but, as we start opening our doors and navigating our way through the new normal, maintaining high cleaning standards is just as important as ever. COVID-19 has not gone away so maintaining high cleaning standards in the workplace should be kept in place to help reduce spread of the virus.

There are several steps available to you as a business owner to help control and reduce the spread of the virus. Where possible reducing person to person contact is the most effective method, if people don’t come in to contact with the virus they can’t catch it. Obviously this isn’t always possible, and especially difficult for some businesses. Where people are more likely to come in to contact with each other, PPE is the next preferred option but again, this isn’t always possible. If your business is open suitable cleaning and  disinfection regimes should be put in place.

COVID-19 Cleaning Tips

Here is some basic information to know and first steps to take in order to maintain the cleanest, safest environment that you can.

Know the Terms

Knowing what you’re up against is a big part of fighting it. So’ here’s some clarification:

Coronavirus is a broad category of viruses. There are seven known coronaviruses that can infect people. They were first identified in the 1960s. You may hear people call this latest one “the new coronavirus” or “the novel coronavirus” to specify which one they’re talking about.

SARS-CoV-2 is the specific name of this ‘newest’ coronavirus, which was discovered at the end of 2019.

COVID-19 is the disease that is caused by SARS-CoV-2. The name tells you that it is the COronaVIrus Disease that was discovered in 2019.

It is also important to know the difference between cleaning and disinfecting, we have shared this previously in one of our other blogs ‘’Cleaning and Disinfecting

but as a little reminder…

“Cleaning” means removing dirt and impurities from surfaces. It doesn’t kill germs, but it decreases the number of germs on a given surface, this in itself will help reduce the risk of infection.

“Disinfecting” refers to killing germs, usually with chemicals like EPA-registered disinfectants. The surface may not necessarily look cleaner, and the germs may still be present, but they will be dead.

To reduce risk of infection from COVID-19 or any bacteria or virus, the best way is to use both of these processes. First, clean all surfaces to remove the bulk of the germs and to get rid of dirt. Then disinfect the surfaces to kill any germs that may remain.

Ensure you employees use suitable hygiene and hand washing procedures, especially in the workplace.

You and your employees should wash hands thoroughly, for the full recommended 20 seconds.

If hand-washing is not suitable an alcohol-based hand sanitiser with at least 60% alcohol content should be used on a regular basis. Hand Sanitiser is now readily available in shops and online or see our previous blog for instructions on how to make your own. You can even download a copy of our Hand washing poster here.

If your employees feel unwell, they should not come in to work.

This should be a standard practice generally to restrict spreading any illness but, it’s especially important right now. Anyone experiencing any symptoms of COVID-19 should avoid others. Make sure your employees know that you expect them to stay home if they are feeling ill.

Keep your employees aware of the current Government Guidelines that they should follow if they experience symptoms of COVID-19 and how they can get a test.

For latest advice, see the NHS website.

Use PPE where suitable

PPE (Personal Protective Equipment), is an important part of preventing the spread of infectious diseases. PPE includes face masks, gowns, and disposable gloves. These items are important, but they’re only effective if used well.

Masks are most effective when everyone is wearing them. People can carry the new Coronavirus without showing symptoms, wearing a face covering is a best practice for everyone. If your staff are required to wear facemasks, ensure they are aware of how they should wear them correctly (Covering the mouth and nose).

Gloves should only be used in suitable settings, they are only effective if they are disposed of and changed after each ‘single’ use. In most circumstances, it is more effective to wash hands regularly for 20 seconds with soap and water or use hand sanitiser as mentioned above.

COVID-19 Risk Assessments

You are now required to have a COVID-19 Risk Assessment in place for your business. At ServiceMaster we have a Risk Assessment for our cleaners while they are on your site, they will follow guidance within the Risk Assessment which includes information on specific COVID-19 related issues, PPE and general cleaning activities.

How to clean and disinfect your building

If you’re taking the time and effort to clean your building yourself, now is the time to make sure you do it right. Just like with washing hands, the procedures are there for a reason. If you try to cut corners or reduce costs, you could put yourself or your staff at risk. Put together a cleaning regime to make sure you take care of everything you need to.

Sort the cleaning from the disinfecting

Identify what just needs to be cleaned, and what needs to be disinfected, as well. Many surfaces and objects may be fine with a regular cleaning. But High Touchpoint area will probably need to be disinfected as well. Download out High Touchpoint cleaning poster for a list of areas that probably need more regular cleaning and disinfection.

Don’t forget to clean outside spaces too. Think about areas that people touch, door handles, handrails, tables & benches etc. All of these places can harbour the virus for hours or days even though they are outside.

Likewise, if absolutely nobody has been inside your place of business for 7 days, your normal cleaning routine will be fine upon returning. The coronavirus that causes COVID-19 has not been shown to survive on surfaces for longer than a week. However, once people return and begin to carry out day to day activities, regular disinfecting will be necessary.

For more information see our previous blogs or see the official guidance for cleaning in non-healthcare settings outside the home from the UK Government.

Consider outsourcing to commercial cleaning services provider

Professional cleaners already have the experience and cleaning products needed to help keep businesses and workplaces safe. They have the protective gear that they need. They come in, do the work, and get out. You can focus on your business and keeping yourself, your staff and your customers or visitors safe, while your cleaning provider focusses on your cleaning.

Help prevent the spread of this or any other virus in your business

It’s important to do everything you can to prevent the spread of COVID-19. That means enforcing rules about protective gear for your employees where appropriate. It means encouraging employees who feel ill to stay home. It means strictly following appropriate procedures for handwashing, cleaning, and disinfecting. And it means keeping the environment thoroughly cleaned and disinfected.

One way to reduce risk is to leave the cleaning and disinfecting to the professionals. ServiceMaster Clean Contract Services can take a giant task off your plate and a giant weight off of your mind. Whether you’re in retail, foodservice, an office environment, a School or even a GP surgery, professional cleaners have the training needed to keep you safe.

Were here if you need us.

Commercial and janitorial cleaning services have become a much more important service since the COVID-19 pandemic started.

While a lot of businesses were forced to close during lockdown, many schools, healthcare providers and other vital service providers were required to stay open throughout the lockdown. Rachael Downer – Managing Director of ServiceMaster Clean Contract Services Surrey-London explains how they adapted to the new and evolving situation to keep their staff working safely and ensure their clients could too.

Dealing with the news

When lockdown was first announced, our first thoughts were to contact our staff to reassure them that we will do everything in our power to manage our teams through this unique situation and to reassure them that we would be talking to the sites that they worked at, evaluating the situation and putting steps in place to ensure every one’s safety above all.

Following on from this, our next priority was to contact all of our clients. It was important to us to contact our clients and immediately, assess what their requirements were and what we could do to help.  We also contacted our H&S advisors to ensure that we were adhering to new legislation and guidelines and ensuring both our staff and clients’ safety.

We carried out a full review of the services we provided or would need to provide for every one of our clients initially; most of our clients were unsure about what would be needed as nobody knew what the following weeks and months would bring. The cleaning services were and continue to be reviewed regularly to meet the changing needs of our clients.

In addition to the changing needs of our clients; we had the challenge of working with our staff who also had pressures on their schedules with increased child care issues, with schools being closed.

How we adapted

To help ensure our clients sites were cleaned and sanitised for themselves, their staff and their customers or visitors, we adapted quickly to be able to provide additional services and products for our clients. These additional services on top of our regular contract cleaning included things like: Fogging, touch point cleaning, review of specifications and budgets, PPE and even Display notices. These additional services and products meant our clients could meet their own cleaning & hygiene obligations without having to source additional supplies or suppliers, making it easier for them when there is enough to deal with.

We usually hold regular meetings with our clients to ensure we are meeting our clients service expectations and with the constant changes, we found that we needed to keep in touch with our clients more than ever. Obviously with social distancing, face to face meetings were not ideal so we made the most of remote methods (as many of us have done over these last few months) and kept in regular contact using Phone, email & Zoom.

As lockdown has eased and our other clients have been able to re-open, we are pleased to say that we have been able to get our teams back in and be able to provide our usual or adjusted cleaning schedule within 48 hours of instruction from our client.

Providing more for our clients

As more clients have opened, we have seen an increase in requests for our additional services such as; Fogging, touch point cleaning, review of specifications and budgets, PPE and Display notices.

In additional to providing these services and products, we have also provided extra  training to key employees to understand the science behind the virus and how bio-fogging can help and we are pleased to say our trained staff are now accredited to give extra reassurance to our clients.

Providing exceptional levels of service is and always has been a priority to us at ServiceMaster Clean Contract Services Surrey-London and to ensure we maintained our services levels through the pandemic we increased the level of communication in respect of weekly updates on recommended services and update summaries on government guidelines, if we are all informed we are all safer.

As clients are getting back to business

At the height of the lockdown 60% of our clients were forced to close their business, now only 15% remain closed, due to the type of industry they are in. One of our main concerns as our clients came back was bringing our staff back off furlough in time to resume cleaning services rapidly.

In the main, this was actually very smooth, a couple of staff were very nervous about returning and in these cases we have placed cover staff on site and regular cleaners are on unpaid leave until they are comfortable to return.

Throughout the pandemic, our employees have been amazing!  The level of flexibility and understanding to take on new methods of cleaning and new times to deliver the service has been truly impressive. Both the operations team and support teams have adapted to new methods of working and we are delivering a service that makes our clients and staff feel safe in these very challenging times.

Cleaning on clique

Cleaning historically is not that important to many decision makers in businesses but cleaning ‘the right way’ has always been our number one priority at ServiceMaster Clean Contract Services Surrey-London. Since the COVID-19 pandemic cleaning has very clearly become a much more valued service and we hope to work more in partnership with our existing clients to meet their needs for their unique environments.

With cleaning becoming more of a priority, not only have we seen requests from our existing client to increase or adjust their ongoing cleaning service, we have also seen an increase in enquiries. We have signed several new contracts recently. There is a growing trend of businesses that historically clean the building themselves want the reassurance of a professional compliant to ensure the cleaning is done the right way as well as clients who have just not received the right service from their existing clients.

Our new clients have required services including 24 hours on site cleaners in the construction industry, communal cleaning for offices and bio fogging services and due to our structure and ability to adapt we are well placed to be able to provide these services effectively. We look forward to our ongoing relationship with our new clients.

Our clients trust us and I believe this is imperative to any relationship working and lasting. They have seen that we have risen to the challenge that the whole world has faced and we have been able to offer flexible solutions to their challenges whilst appreciating the financial struggle some have found themselves facing. I believe going forward clients will expect more but there is a new respect for the cleaning industry which benefits all parties.

Give us a call on 0845 201 1184 or email us at enquiries@servicemaster.co.ukto ask how we can help with your commercial cleaning requirements.