Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA has completed the 16 mile YMCA DownsLink Challenge to help raise money for this worthwhile cause. Siva was supported by some of his management team, Claudia, Alexandra & Dominika who joined him along the way.

In total 140 people completed the challenge that was held over a full weekend and have collectively raised over £15,000 so far.

To find out more or donate, click here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

Servicemaster Clean Contract Services believe creating a great team, leads to great customer service and great customer service makes for happy clients. As a customer service focussed business ServiceMaster Clean Contract Services Jemsl believe it is important for the employees to be the best they can be.

As part of  HR Manager Monika Nawrotkiewicz’s development ServiceMaster Clean Contract Services Jemsl funded a college course to help Monika improve her English skills – and yesterday Monika received her certificate for passing the course.

This is a great achievement after having to do much of the learning remotely and Monika is hoping to now progress to the next level in September.

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

ServiceMaster Clean Newbury was established 30 years ago by Nick Dee Shapland and started as a one man and his van business, now 30 years later the thriving business employees over 350 people.

As Nick looks forward to his retirement, ServiceMaster Clean Newbury stays safely in the hands of the loyal and experienced employees as the business becomes an Employee Ownership Trust (EOT).

You can read more about the story in Newbury Today and in Newbury Business Today.

Nick has been a major part of ServiceMaster Clean over the last 30 year and will be missed by his employees, ServiceMaster limited and many of the other franchisees across the network.

We wish wish nick a very happy retirement.

If you would like to know more about ServiceMaster Clean Newbury, click here.

Like a lot of people, I have spent much of lockdown working from home. I know that isn’t the case for everyone, it very much depends on the type of business and the job you do but, for a lot of people, the inside of the office is a bit of a distant memory.

Yesterday, I went in to the office for the first time in a couple of weeks and actually needed to spend some time working with other people. As much as I enjoy working from home (and I am lucky enough to have a home office), there are some significant benefits to being able to work ‘together’ at times.

For quite a lot of people going back and spending time around work colleagues will come as a much needed relief, others are going to be nervous.

With a new health secretary and more talk of restrictions coming to an end, those business that have kept their doors closed or on-site staff to a minimum, things look likely to change over the next few months. At ServiceMaster Clean Contract Services, we have certainly seen an increase in enquiries from offices that are planning their re-opening.

At the end of the day, if you have been open throughout or have been mostly closed, as more people come back to the office, keeping a clean and hygienic environment is going to be vital for reassured, happy, safe staff, reducing absences and keeping the doors open.

Getting the right cleaning schedule

Getting the right cleaning schedule in place is so important. Think about what you need. How many people are using a door, an intercom, a toilet? Daily cleaning was often a low priority for a lot of business, the bare essentials might have been considered but a place of work is very different to a place of residence. If 50 people are using the facilities every day, your cleaning needs should be very different to somewhere that has just 5 people. 50 people touch more and leave more ‘stuff’ than 5, you will need more regular cleaning.

Don’t focus solely on price

We understand that outgoing expenses are important to any business. Keeping overheads down makes you more profitable but you must consider the true cost of poor cleaning services. Having staff absent due ill health, using staff resources to manage a cleaning service or sort complaints takes valuable time out of the working day. Making up for gaps all has hidden costs.

Don’t forget the extra bits

Make life easy for yourself, you’ve probably got enough to do, other than worrying about cleaning. Did you know that a good commercial cleaning company should also be able to supply cleaning products, feminine hygiene bins, clean windows and more? Speak to your current provider and find out what else they can do you for. It saves you a job, frees up your time and there is a good chance they can save you some money too as they will likely be purchasing in larger quantities than you would if ordering directly.

What about the COVID extras

When it comes to COVID-19, it’s important to remember, we may be easing our restrictions and more adults have been vaccinated but it hasn’t gone away. It is just as important as ever to maintain high cleaning standards which continue into the future. Keep high touchpoints clean, stay on top of deep cleaning and sanitisation procedures when needed, ensure you have plenty of hand washing products available and encourage good use of them.

Always ask

If you are not sure you have the right cleaning schedule in place or the right procedures, speak to your commercial cleaning provider, they can share best practice, suggestions or even what other similar companies have in place.

If you aren’t sure you are getting the right service or help, it’s time to ask another cleaning company, one which is focussed on providing the right service.

Provide reassurance

Having the right cleaning schedule and company in place will help not only keep your staff healthy and safe, it will also give them much needed reassurance.

Enforce sound procedures, made known to all of your staff and visitors, this will help keep everyone as safe as can be.

If you need help with creating a suitable cleaning schedule, get in touch and see how we can help. ServiceMaster Clean Contract Services are already helping businesses, Healthcare providers, schools, nurseries and more across the UK. With over 60 years of experience providing cleaning services in the UK, you know you are  in safe hands. We can help with your daily cleaning, high touch point cleaning, sanitisation and provide cleaning products and consumables. We’re here to focus on your cleaning so, you can focus on your business. Get in touch with your local ServiceMaster Clean.

A clean safe environment will ensure that it’s a happy not nervous back to work for you and you team.

ServiceMaster Clean Contract Services Mid-Anglia franchise was an obvious investment choice for Simon Taplin. The decision was inspired by a desire to work for himself but with the support of a franchisor, following many years of employment in multi-national corporations.

From the outset, Simon believed that the ServiceMaster Clean business format was well thought out, well tested, and offered a clear path to success.

Joining a growing and successful franchise meant that thorough training was provided from the outset with ongoing training and support from ServiceMaster. This made a valuable contribution to the growth and success of the business.

By following the ServiceMaster system, ServiceMaster Clean Contract Services Mid-Anglia have been able offer a complete package of commercial cleaning services. Their comprehensive range of cleaning services enables them to gain contracts with many large and well know organisations at both local and national level.

In 2018, Simon decided to retire from his role as Managing Director. Simon remains the owner of the business but took the decision to step down from operations, allowing himself more personal time and for younger members of the family business to advance. For Simon, there was a clear choice as to who should replace his role.

Having joined the business in 1995 as a mobile cleaner, Malcolm Bennett, Simon’s Step Son had worked his way up through the ranks. This progressive career route provided Malcolm with valuable first-hand knowledge of all areas of the business and the ideal skill-set to step into the role. As Managing Director, Malcolm truly understands what makes a thriving commercial cleaning business.

The business has provided much more than just a career for Malcolm. Through working in the company, Malcolm in fact met his wife, Andrea. The couple now have two children, who, following in the family footsteps, work part-time in the business.

ServiceMaster Clean Contract Services Mid-Anglia now employ 140 staff, including Management, Warehouse, Administration and a Telesales team. Testament to their strong focus on employee engagement, the company still employs one of the original staff members, 30 years on!

With the company not only expanding in terms of client numbers but also geographical coverage,
their vehicle fleet and premises too have grown. They currently operate a fleet of 8 ServiceMaster vehicles, making sure the business can continue to provide a first-class cleaning service to their clients wherever they are located.

In terms of premises, the business was originally based in Simon’s house, as the way many small businesses start out. Following continued growth, in 2002, the operation moved to a purpose industrial unit. Fast forward 8 years and with expanding employee numbers, the business had again out-grown it’s site, prompting the business to relocate to their current location, just outside the beautiful cathedral city of Ely.

Following the success of the ServiceMaster Clean Contract Services Mid-Anglia business, Malcolm’s plans to expand the business further. In early 2021 the decision was made, to invest in another ServiceMaster Clean territory, with the purchase of the Norfolk territory. The investment in the new territory seemed a fitting way to celebrate 30 successful years to date. The team at ServiceMaster Clean Contract Services Mid-Anglia and Norfolk very much look forward to continuing their provision of first-rate cleaning services, working with more clients and achieving further success.

If you are not totally happy with your current commercial cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Anglia and Norfolk today, call 0800 085 3541 or request a quote.

ServiceMaster Clean Newbury is celebrating its 30th Year in Business and the exciting prospect of moving to an Employee Ownership Trust. Nick Dee Shapland reflects on the companies history, it’s business philosophy and it’s future, in an article: Highlighting best practice published in:

“The Parliamentary Review”

You can read and download the article here (PDF)

https://servicemasternewbury.co.uk/blog/thirty-years-in-business/

If you are not completely happy with your current cleaning provision or require further information on Infection Control Services please do not hesitate to contact ServiceMaster Clean Newbury today .

The team at ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, East Kent, Colchester and Ipswich are at it again. Giving back and supporting those in difficult situations has been something important to Siva Kugathas (owner of ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, East Kent, Colchester and Ipswich) since he started his business. Siva and his team often take part in events to help raise money and support for charities he feels passionate about.

This time, they plan to take on the 16-mile YMCA DownsLink Challenge.

The challenge takes place on Saturday 17th July 2021 and participants walk the the 16-mile DownsLink from Horsham to Shoreham-by-Sea in support of YMCA DownsLink. YMCA DownsLink help put young people experiencing homelessness back on the path to independence.

You can find out more about the challenge or even sign up yourself here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

CS Mercia employee and Helping Hands Birmingham Founder, Claire Whitaker went above and beyond to help 52-year-old homeless mum get back from Scotland, 450 miles away.

Jayne a homeless mum ended up living rough in freezing temperatures after the city council’s outreach team gave a one-way train ticket to Inverness, after thinking Jayne had family up there.

CS Mercia employee and Helping Hands Birmingham Founder, Claire Whitaker noticed that she hadn’t seen Jayne around for a while, she decided to do some investigating and found out about the outreach program. After doing the investigating and some help from a lady in a local group in Scotland Jayne was found freezing cold and starving. This local lady found Jayne near Fort William and took her home for some food and a bit of warmth, Claire then drove up to Scotland to collect Jayne and bring her back to Birmingham and get her up and running in secure accommodation.

Read more about this story on any of these links:

Birmingham Mail
Inverness Courier

“With the acquisition in February of ServiceMaster North and South of Tyne, we needed to upgrade our office and storage facilities. Fortunately another unit in our building became available and we got in there first. ‘Office A’ is currently housing our extensive range of buffing machines and scrubber dryers as well as the full range of consumables we offer. But, with an eye on further expansion it might not be long before our growing Admin team will need it.”

 

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

Simon Taplin has owned ServiceMaster Clean Contract Services Mid Anglia for over 30 years and has grown it into a successful business with many loyal clients and a good reputation among the local businesses throughout Mid Anglia. Simon’s Son in Law Malcolm Bennett is now managing director and together they have made the decision to expand the business for the next generation, and have invested in ServiceMaster Clean Contract Services Norfolk.

Cleaning has become so much more important now, than ever in the commercial world. To ServiceMaster Clean, it has always been our priority but to many, cleaning never was. Since COVID-19 has changed and business owners, schools, nurseries and even healthcare providers are taking good cleaning more seriously and understand that using a professional company is the best way to get the cleaning done well.

Having gained over 30 years of experience in the commercial cleaning industry, Simon, Malcolm and their team are delighted to be able to provide their professional commercial cleaning services to businesses, educational establishments and healthcare providers throughout Norfolk and are looking forward to working with new clients, especially as we ease further out of lockdown and start getting back to some kind of normality.

“We invested in CS Norfolk as it looked a good business opportunity to expand into an area close to us with good transport links from our office, with large established and growing Business/Commercial Parks but an area that allowed us to support those businesses with our established cleaning operation team, making sure we could deliver a professional service throughout Norfolk, gained through our current CS Mid Anglia Franchise where we have been providing cleaning services to clients for 30 years’ now. Some of our oldest client we have had from the start.

As Norfolk boarders CS Mid Anglia and is close to our office, most of our staff live within its borders so we have a good background knowledge of the business within the area, the competition and our vehicles are already seen driving around.” Said Malcolm Bennett, Managing Director of ServiceMaster Clean Contract Services Mid Anglia and Norfolk.

“Both Simon and Malcolm are very knowledgeable about the commercial cleaning industry and we know they will be able to make the most of their knowledge and build many great relationships with their new clients in the Norfolk area”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Simon and Malcolm all the best with their new business venture and we’ll be here to help in any way we can along their journey.

Siva Kugathas was new to the world of commercial cleaning when he purchased a fairly small cleaning company back in January 2017. Since that time, Siva has grown that initial business by being totally committed to providing exceptional commercial cleaning services and going above and beyond to meet his client’s expectations.

A testament to the exceptional services that Siva and his team provide are the abundance of awards he has received over recent years including the ‘Transformation’ award from the HSBC BFA awards in 2020, Brand Brilliance awards and local Guildford business awards, where he first started.

Siva came from a franchise background and was always very commercial minded. From the outset, Siva started to build a good team around him, a team that would share his customer orientated ethos. Having taken his first Guildford territory from a small but good business to a great business, Siva expanded his business to a further two territories; Bracknell in 2018 and Thames Valley in 2019. Siva established himself firmly in these areas and having grown the team further, invested in two more areas; Luton & Watford in 2020 despite COVID-19.

This year, Siva has not only expanded his business into Ipswich and Colchester, he has also made the decision to invest in and buy existing business ServiceMaster Clean Contract Services East Kent from previous owner Martin Renny who had owned the business for over 35 years.

Siva plans on working with the existing employees in East Kent and growing the team to be able to provide his high level of service to businesses, educational establishments, healthcare providers and other commercial premises throughout the East Kent area and his team will grow to ensure the same great commercial cleaning service can also be provided throughout the Ipswich and Colchester areas too.

“We are very excited about sharing our experience of providing Above and Beyond service to our new clients in the Colchester, Ipswich and East Kent areas. Working with our new clients and we will roll out our Customer Mania ethos to current and future employees in these areas so they are ready to deliver Above and Beyond service to each and every one of our Clients. Our Award winning team are ready and enthusiastic to train and pass on their experience to the new team and, the whole team are looking forward to building long lasting relationships”. Said Siva Kugathas,

Managing Director of ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich.

“Siva’s success really comes down to his commitment to provide customer service above and beyond what is expected. He has built a very strong team that he values and together they support the rest of the business, all the way to the cleaning operatives. Siva has built a very good business and a loyal and happy client base and we are sure he will continue to do so in his new areas of operation”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

If you are not completely happy with your current commercial cleaning provider or perhaps are looking to outsource for the first time, find your local ServiceMaster Clean Contract Services here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

Rachael & Lee Downer have owned and managed ServiceMaster Clean Contract Services North Surrey & West London since 2004 and have grown the business considerably over that time. Rachael & Lee pride themselves in providing a highly professional commercial cleaning service to their clients; which has been particularly valued over the COVID-19 pandemic.

Rachael & Lee’s current business is well established and has a solid reputation in the area and in light of COVID-19 it is evident that good commercial cleaning services are needed more so than ever before. Rachael & Lee knew there was opportunity to put their skills and experience to good use and expand the already successful business.

Rachael & Lee chose to invest in another ServiceMaster Clean Franchise and has purchased a vacant territory covering Hertfordshire – ServiceMaster Clean Contract Services Hertfordshire.

Rachael & Lee plan on growing the business significantly and is looking forward to growing and developing their work force, creating more jobs in the area. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives but also supervisors and office staff to ensure exceptional customer service is maintained.

“Our service is tailored to each customer’s specific needs with the focus on developing lasting relationships. Our commitment is to deliver the highest possible quality service at all times and make a difference. The success of our business is due to the ongoing investment in our people and the service they provide to our

Customers. We look forward to growing more lasting relationships with our new clients across Hertfordshire.” Says Rachael Downer, Managing Director of ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire

“Rachael & Lee have been valued ServiceMaster Clean Contract Services Business Owners and have exceptional commitment to providing excellent service to their clients, we’re excited to see how Rachael & Lee grow and develop the new business they have invested in and we are sure the new clients’ will benefit greatly from Rachael & Lee’s commitment to providing exceptional service”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

 

Find out more about ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire here.

In light of what is going on in the world, it is great to have some positive news to share. Chris Blewitt has owned and managed ServiceMaster Clean Contract Services Durham & Teesside for nearly three years and has grown a reputation among his clients for providing a highly professional cleaning service which has been particularly valued over the COVID-19 pandemic.

Having been brought up in a family-owned and operated Dry Cleaning and Laundry business in the North East, which traded for over 30 years, he then gained over 25 years in operational roles for successful blue-chip organisations – managing large teams of people. Chris made the decision to invest in ServiceMaster Clean Contract Services Durham & Teesside three years ago and has not looked back.

Having grown this business successfully to date, Chris knew there was an opportunity to put his skills and experience to good use on a larger scale and expand further.

Chris chose to invest in another local cleaning company to share his knowledge & expertise and has purchased ServiceMaster Clean Contract Services North of Tyne and South of Tyne from the previous owners.

Chris aims to improve on the solid foundation created by the previous owners and put in place more robust procedures to exceed the existing client’s expectations and be able to provide essential regular commercial cleaning services to even more businesses in the North East.

Chris plans on growing the business significantly and is looking forward to building and developing his workforce of 120 staff, creating more local jobs. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives, but also supervisors and office staff to ensure exceptional customer service is maintained.

“Chris has been an exemplary ServiceMaster Clean Contract Services Business Owner and has an exceptional commitment to providing excellent service to his clients, we’re excited to see how Chris grows and develops the new business he has invested in and help him become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

Considering the recent negative news of businesses struggling in the current economic climate, it’s great to have something more positive to share. Local businessman Chris Lane has embarked on a new business opportunity in the area by investing in a ServiceMaster Clean franchise offering Commercial Cleaning Services in Stafford and the surrounding areas.

Chris chose to invest in a ServiceMaster Clean Contract Services Franchise because of the reputation of the services they provide and their well-established name.

In light of COVID, professional cleaning services are more important than ever and working with such an established franchise means Chris’ local commitment is supported by a national network with over 60 years of cleaning experience in the UK.

Chris started his career in the military and after leaving the Commando’s Chris initially re-trained in plumbing and electrics before moving into facilities management and then contract management.

Chris has been particularly passionate about his work in contract management and thoroughly enjoys running a successful contract where his client’s expectations have been superseded and both the client and Chris thrive by working together.

Having proven his ability to provide excellent contract management, Chris made the decision to go into business for himself, knowing his skills could help many local businesses. Running his own business also gives Chris the opportunity and flexibility to run a business that he is passionate about in a field he knows he can be successful in, whilst having a work-life balance to enjoy time with his son.

“Cleaning and facilities management goes hand in hand, and I have always thoroughly enjoyed facilities management. This was a natural progression from my facilities management and contract management roles and I feel Contract Cleaning Services are a valuable service and essential to maintaining a healthy working environment, especially in the current pandemic. I look forward to growing our client base and providing exceptional customer service”. Said Chris Lane, owner of ServiceMaster Clean Contract Services Stafford.

Chris’ client base is already growing and Chris looks forward to expanding his business further and being able to provide more local jobs as the company grows.

With COVID still in our lives for the foreseeable future, Chris and his team will be keeping their client’s businesses as clean and safe as possible by providing professional regular cleaning services.

On a personal note Chris has a passion for mountain climbing, rugby and hiking, but most of all he enjoys spending time with his young son exploring new places or just making him smile and laugh.

“Chris has a solid background and understanding of facilities and contract management together with a good work ethic, attention to detail and business knowledge. We are excited to see Chris succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Chris all the best with his new business venture and we’ll be here to help in any way that we can along his journey.

Owner of ServiceMaster Clean Contract Services Durham & Teesside, Chris Blewitt picked up three awards at the annual ServiceMaster Clean Contract Services Award Ceremony this year, ‘Rookie of The Year’, ‘Growth Award for Turnover Greater Than £100,000′ and ‘Recommending a New Franchisee’.

The Rookie of The Year award is given to those who are new to the ServiceMaster brand and have performed to a high standard and grown successfully in their first few years of trading.

Chris won the Growth Award for having a yearly turnover greater than £100,000 for 2019. This is a fantastic result from Chris and his team to reach a turnover this high.

A brand-new award that ServiceMaster Clean Contract Services issued this year was the ‘Recommending a New Franchisee’ award, which was given to Chris because of recommended another individual, Asim Sibtain, to buy a franchise and the sale was made in August this year.

Chris Blewitt, owner of ServiceMaster Clean Contract Services Durham & Teesside said;

“I am delighted to have picked up the 3 awards at the recent ServiceMaster Clean Contract Services awards ceremony. In particular, it was great for us to be awarded the ‘Rookie of the Year’ for the best new coming business. It is a credit to the hard work of our team. Starting as the first brand new franchisee in almost 10 years was a bit daunting but with a lot of hard work and the support of ServiceMaster, in less than 3 years we have built a sizeable business from scratch with significant plans for growth in 2021”.

We look forward to seeing Chris’s business grow and with his attitude and work ethic, we’re sure these won’t be the only awards he’ll receive while owning a ServiceMaster Clean Contract Services business.

In light of what is going on in the world, it’s great to have some positive stories. So, it is wonderful to share that local resident Austin Sibtain has invested in a new business in the area. Austin has invested in a ServiceMaster Clean franchise to offer Commercial Cleaning Services throughout the Wembley & Kensington areas.

Austin was born in London, is one of three children, went to school in London and then on to Warwick University to study Economics. Having worked in the financial sector in London, the Middle East and Far East, for a number of blue chip organisations such as Barclays & Coutts Private Bank, Austin has gained respect for high work ethics and standards and adheres to follow them in every interaction.

Due to his previous experiences managing demanding clients, Austin is experienced at providing a service precisely, accurately and to meet expectations. Quality of Service is a must and Austin will be bringing these values to his cleaning business. “Do the best you can in whatever you do” and “Do it with a smile!”.

Austin has previously headed up a trust company London office with over 20 staff, so understands that sorting the office cleaning may not be the top priority for many business owners, but appreciates the critical importance of image, presentation and the right perception, for ANY business.

For many years, cleaning has been seen as a low-level job role but with the COVID-19 pandemic gripping the country, cleaning is now being recognised for the important role it actually plays. Austin believes that the imperative to ensure that physical premises are clean and staff & clients protected, will become just as important as having good compliance and risk practices in place.

Working with such an established brand as ServiceMaster Clean means that Austin can offer exceptional cleaning services with his dedication to quality of service and local commitment, whilst having the backing and support from a national brand and network.

“Throughout my career I have worked with the ethos that whatever you do, you should do it properly. To some, it may just be seen as cleaning but there is real value in getting the cleaning right, especially in light of COVID-19. At the end of the day, I’m here to assist my clients”, said Austin Sibtain, owner of ServiceMaster Clean Contract Services Wembley – Kensington.

“Having such a good work ethic, attention to detail and business knowledge, we know how successful Austin can be, we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Austin all the best with his new business venture and we’ll be here to help in any way that we can along his journey.

Find out how Austin and ServiceMaster Clean Contract Services Wembley-Kensington can help you with your commercial & office cleaning requirements by visiting their local web pages.

In light of what is going on in the world, it is great to have some positive stories. Michal Karwerski has been in the cleaning industry for more than 15 years. He originally started as a daily cleaner working for a local commercial cleaning company and working his way up the ranks, being promoted to supervisor and then area supervisor.

Having gained years of experience and getting to know the industry from the ground up, Michal knew there was opportunity for a reliable and professional cleaning company, so made the decision to start his own cleaning business just over 5 years ago, which became a ltd business in 2017.

During this time, Michal has grown an established business, as he saw the emphasis and change in attitude towards cleaning grow during the COVID-19 pandemic, he made the decision to invest for the future and join the ServiceMaster Clean franchise. Michal has worked for a ServiceMaster franchise before so knows the brand and sees joining the network as an opportunity to grow further.

Working with such an established brand means that Michal can continue to offer the same great local commitment, whilst having the backing and support from a national brand and network.

“I have lived and worked in Stratford-upon-Avon for the best part of 15 years. I am really pleased to be investing in ServiceMaster; as it gives me a fantastic opportunity to bring jobs and services to my local area”, said Michal Karwerski, owner of ServiceMaster Clean Contract Services Warwick.

“Having such a good knowledge of the cleaning industry from the ground up and having grown and developed his own business over recent years, we know how successful Michal can be, we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Michal all the best with his new business venture and we’ll be here to help in any way we can along his journey.

Find out how Michal and ServiceMaster Clean Contract Services Warwick can help you with your commercial & office cleaning requirements by visiting their local web pages.

Amandip Bahia has owned a Merry Maids residential cleaning business since 2017 and although the residential side of the business has seen difficulties this year, residential cleaning has seen a noticeable increase over recent months as professional cleaning has become more of a priority. Amandip understands that a priority for many at the moment is to maintain high cleaning standards and having built a successful cleaning business over the last few years, has made the decision to expand his services and invest in a commercial cleaning company, namely; ServiceMaster Clean Contract Services Nottingham & Derby.

With his business expansion, Amandip will be able to put his knowledge and expertise to use and provide professional daily and regular cleaning services to businesses, schools, nurseries and healthcare providers among others.

His aim is to grow the commercial side of the business in the area and as it grows, create job opportunities across the area.

Having owned businesses within the domestic cleaning sector, Amandip’s knowledge of the cleaning industry, attention to detail and cleaning operative management means, Amandip has all of the experience needed to provide exceptional service to his commercial clients; and as part of the ServiceMaster Clean network, also has the support and backing of a national network and over 60 years of cleaning experience in the UK.

“‘Having owned a successful residential cleaning company, I have decided to expand into the commercial cleaning sector, under the Contract Services franchise network, as I believe there is an opportunity to develop a business in this area.

I am looking to grow a successful business which would not only help the local businesses but also create local job opportunities”, said Amandip Bahia, owner of ServiceMaster Clean Contract Services Nottingham & Derby.

“Having grown and developed his Merry Maids business over recent years, we know how successful Amandip can be and we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Amandip all the best with his new business venture and we’ll be here to help in any way that we can along his journey.

Find out how Amandip and ServiceMaster Clean Contract Services Nottingham & Derby can help you with your commercial & office cleaning requirements by visiting their local web pages.

Commercial and janitorial cleaning services have become a much more important service since the COVID-19 pandemic started.

While a lot of businesses were forced to close during lockdown, many schools, healthcare providers and other vital service providers were required to stay open throughout the lockdown. Rachael Downer – Managing Director of ServiceMaster Clean Contract Services Surrey-London explains how they adapted to the new and evolving situation to keep their staff working safely and ensure their clients could too.

Dealing with the news

When lockdown was first announced, our first thoughts were to contact our staff to reassure them that we will do everything in our power to manage our teams through this unique situation and to reassure them that we would be talking to the sites that they worked at, evaluating the situation and putting steps in place to ensure every one’s safety above all.

Following on from this, our next priority was to contact all of our clients. It was important to us to contact our clients and immediately, assess what their requirements were and what we could do to help.  We also contacted our H&S advisors to ensure that we were adhering to new legislation and guidelines and ensuring both our staff and clients’ safety.

We carried out a full review of the services we provided or would need to provide for every one of our clients initially; most of our clients were unsure about what would be needed as nobody knew what the following weeks and months would bring. The cleaning services were and continue to be reviewed regularly to meet the changing needs of our clients.

In addition to the changing needs of our clients; we had the challenge of working with our staff who also had pressures on their schedules with increased child care issues, with schools being closed.

How we adapted

To help ensure our clients sites were cleaned and sanitised for themselves, their staff and their customers or visitors, we adapted quickly to be able to provide additional services and products for our clients. These additional services on top of our regular contract cleaning included things like: Fogging, touch point cleaning, review of specifications and budgets, PPE and even Display notices. These additional services and products meant our clients could meet their own cleaning & hygiene obligations without having to source additional supplies or suppliers, making it easier for them when there is enough to deal with.

We usually hold regular meetings with our clients to ensure we are meeting our clients service expectations and with the constant changes, we found that we needed to keep in touch with our clients more than ever. Obviously with social distancing, face to face meetings were not ideal so we made the most of remote methods (as many of us have done over these last few months) and kept in regular contact using Phone, email & Zoom.

As lockdown has eased and our other clients have been able to re-open, we are pleased to say that we have been able to get our teams back in and be able to provide our usual or adjusted cleaning schedule within 48 hours of instruction from our client.

Providing more for our clients

As more clients have opened, we have seen an increase in requests for our additional services such as; Fogging, touch point cleaning, review of specifications and budgets, PPE and Display notices.

In additional to providing these services and products, we have also provided extra  training to key employees to understand the science behind the virus and how bio-fogging can help and we are pleased to say our trained staff are now accredited to give extra reassurance to our clients.

Providing exceptional levels of service is and always has been a priority to us at ServiceMaster Clean Contract Services Surrey-London and to ensure we maintained our services levels through the pandemic we increased the level of communication in respect of weekly updates on recommended services and update summaries on government guidelines, if we are all informed we are all safer.

As clients are getting back to business

At the height of the lockdown 60% of our clients were forced to close their business, now only 15% remain closed, due to the type of industry they are in. One of our main concerns as our clients came back was bringing our staff back off furlough in time to resume cleaning services rapidly.

In the main, this was actually very smooth, a couple of staff were very nervous about returning and in these cases we have placed cover staff on site and regular cleaners are on unpaid leave until they are comfortable to return.

Throughout the pandemic, our employees have been amazing!  The level of flexibility and understanding to take on new methods of cleaning and new times to deliver the service has been truly impressive. Both the operations team and support teams have adapted to new methods of working and we are delivering a service that makes our clients and staff feel safe in these very challenging times.

Cleaning on clique

Cleaning historically is not that important to many decision makers in businesses but cleaning ‘the right way’ has always been our number one priority at ServiceMaster Clean Contract Services Surrey-London. Since the COVID-19 pandemic cleaning has very clearly become a much more valued service and we hope to work more in partnership with our existing clients to meet their needs for their unique environments.

With cleaning becoming more of a priority, not only have we seen requests from our existing client to increase or adjust their ongoing cleaning service, we have also seen an increase in enquiries. We have signed several new contracts recently. There is a growing trend of businesses that historically clean the building themselves want the reassurance of a professional compliant to ensure the cleaning is done the right way as well as clients who have just not received the right service from their existing clients.

Our new clients have required services including 24 hours on site cleaners in the construction industry, communal cleaning for offices and bio fogging services and due to our structure and ability to adapt we are well placed to be able to provide these services effectively. We look forward to our ongoing relationship with our new clients.

Our clients trust us and I believe this is imperative to any relationship working and lasting. They have seen that we have risen to the challenge that the whole world has faced and we have been able to offer flexible solutions to their challenges whilst appreciating the financial struggle some have found themselves facing. I believe going forward clients will expect more but there is a new respect for the cleaning industry which benefits all parties.

Give us a call on 0845 201 1184 or email us at enquiries@servicemaster.co.ukto ask how we can help with your commercial cleaning requirements.

Tom Jackson has owned Merry Maids Dudley since 2002 and due to his success, expanded this residential cleaning service in to Wolverhampton, Birmingham South and Solihull over recent years. Tom has built a highly successful business and as his business has expanded, he has been able to employ more and more local people  throughout the area he services. Due to his success and looking at ways to share his expertise, Tom made the decision to invest in a commercial cleaning company, namely; ServiceMaster Clean Contract Services Dudley.

With his ServiceMaster Clean Contract Services business, Tom will be offering contract daily & regular cleaning to businesses, schools, nurseries & healthcare providers among others.

Having owned businesses within the domestic cleaning sector for nearly 20 years, Tom’s knowledge of the cleaning industry, attention to detail and cleaning operative management means, Tom has all the experience to provide exceptional service to his commercial clients; and as part of the ServiceMaster Clean network, also has the support and back up of a national network and over 60 years of cleaning experience in the UK.

“I’m looking forward to the new challenge utilising my experience gained from my Merry Maids domestic cleaning franchises and transferring it into the commercial sector”, said Tom Jackson, owner of Contract Services Dudley.

Tom strives on figures and being at the top, and that’s exactly where he currently is within the Merry Maids network. He’s looking forward to a new challenge to start a commercial cleaning business from scratch, grow it significantly within 2 years and employ 100-150 local people.

“Having been with ServiceMaster for nearly 20 years, we know how successful Tom can be and we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Tom all the best with his new business venture and we’ll be here to help in any way we can along his journey.