The owners of ServiceMaster Clean Contract Services Warwick, Michal Kawerski and Dariusz Kowalik have won the prestigious Rookie of the Year award at this year’s ‘ServiceMaster Live’ event.

ServiceMaster Live, which took place this May, is an annual gathering of franchisees from across the ServiceMaster UK brand family. This has been the first time the conference has been able to run since 2019 due to the limitations to public gatherings brought in to prevent the spread of COVID-19. Now finally together again, the event saw franchisees and their teams recognised for their hard work in overall customer service, sales, marketing efforts, resilience in the face of hardships, charity and community work and more, in an awards ceremony at the close of the day. It was a first-time win for Michal and Dariusz from ServiceMaster Clean Contract Services Warwick, who began their business during the pandemic and amidst lockdowns in August of 2020. Despite the challenges that came with starting a business in such difficult and uncertain times, the pair were able to rise to the occasion and prove worthy winners of the ServiceMaster Clean Contract Services Rookie of the Year award.

Michal & Dariusz came to ServiceMaster with previous experience of owning a commercial and domestic cleaning company. Michal has built himself from the ground up, beginning his career in the cleaning industry as a daily cleaner before becoming a supervisor. When he then began his own cleaning business, Michal was struck by how the industry was evolving. He says he witnessed the change in attitudes to cleaning due to the COVID pandemic as he saw more and more people recognise the importance of regularly cleaning and sanitising their premises. Michal and Dariusz knew they could do more, and set their sights on growing a bigger and better business. And although Michal and Dariusz knew the industry and the processes that came with it, they also knew they didn’t want to enter into the unknown alone, and wanted the support and backing of a well-known brand. Michal was already intimately familiar with the ServiceMaster Clean brand as a result of working within our network before for one of our franchises, so the pair knew that with the backing of the ServiceMaster Clean brand, they could grow a truly thriving business.

And they have done just that. Rookie of the Year is awarded to franchisees that are considered brand new to our network – meaning that they have been in business for less than two years. It recognises franchisees who have implemented the ServiceMaster systems to substantially grow their business. For Guy Strang, ServiceMaster Clean Contract Services Brand Leader and Marketing Manager Victoria Tayler, Michal & Dariusz were the clear choice for the winners of this coveted award.

“I am delighted that Michal & Dariusz have won Rookie of the Year. Having previously owned a commercial Cleaning Company, they have fully embraced the ServiceMaster Clean Contract Services Brand and our values and created a fantastic business that will go from strength to strength,” said Marketing Manager Victoria Tayler.

Not only does winning this award solidify the successes of Michal and Dariusz’s journey, but Michal says that winning Rookie of the Year is giving them a boost.

“Aside from making us feel good, [an award like Rookie of the Year] can also offer a great boost to business. An award brings credibility and opens doors to new opportunities. It can impress potential clients, boost sales, and improve employee engagement and loyalty.” Not only that, but Michal says that is proof that they have achieved their goals, and serves as a demonstration “that we take pride in what we do and that we do it well.” He says that he and Dariusz attribute their early success to “staying passionate and focused on [their] goals.”

So, it’s onwards and upwards for ServiceMaster Clean Contract Services Warwick. This award has galvanised its owners to keep going above and beyond in providing their quality and professional premises cleaning services to each and every one of their clients.

And with over 60 years as industry-leading contract cleaning specialists, it’s no wonder that both public and private sector establishments nationwide trust ServiceMaster Clean to deliver a bespoke and professional service every time. For professional cleaning services tailored to you, in a range of environments including offices, GP and medical practices, schools, student accommodation and car showrooms, think ServiceMaster Clean.

If you are in Warwick and any of the surrounding areas and would like to enlist the help of industry professionals with decades of bespoke cleaning experience, get in touch with Michal and Dariusz by calling 01926 353095 or filling out a call-back form today for a free quote.

Written by Tom Page, Digital Content Writer

Siva Kugathas and his team at ServiceMaster AAA have won several awards at this year’s ServiceMaster Live! event.

ServiceMaster Clean Contract Services AAA owner Siva Kugathas has taken home multiple awards from this year’s annual ServiceMaster conference – ServiceMaster Live!

The conference, which took place this May, was a gathering of franchisees from across the ServiceMaster UK brand family and culminated in an awards ceremony at the end of the day. This saw franchisees and their teams recognised for their hard work in overall customer service, sales, marketing efforts, resilience in the face of hardships, charity and community work and more.

Siva is no stranger to awards, having won multiple growth and business awards since starting his journey with ServiceMaster Clean Contract Services back in 2017. Siva purchased ServiceMaster Clean Guildford 5 years ago and saw it as an ideal opportunity to take the established business to the next level. And he certainly has, winning a string of very notable awards including for Business Person of the Year and was one of the first-ever Great British Franchisee of the Year winners back in June 2021 as well as a win from a member of his team, Kinga Derenowska, who also recently won a Global Business Excellence Award. Siva has now added to this list of accolades the ServiceMaster Marion E Wade Award for Franchisee of the Year.

The most prestigious award presented at ServiceMaster Live, franchisee of the year is the pinnacle of achievement for a franchisee in ServiceMaster Brands UK. For Guy Strang, ServiceMaster Clean Contract Services Brand Leader and Marketing Manager Victoria Tayler, Siva was the obvious choice for such a coveted award. He has grown his business by a substantial amount during his time as owner, both financially and literally, adding a large number of staff members to his brilliant team and 12 additional territories since 2017. Part of what makes Siva so effective in this regard is his ability to build and maintain strong relationships, both with customers and with his staff. Even as he was finding his feet when first taking over his business, Siva knew the importance of maintaining and improving relationships with the existing client base. As a result, he arranged face-to-face meetings with each customer which not only allowed him to introduce himself and put a name to a face with all of his brand-new customers. Then, having established a good foundation with the existing client base, Siva set out to improve the already great levels of satisfaction with the implementation of a monthly NPS as well as on-site customer feedback forms which allow him to see where he needs to improve. Siva understands that people are at the heart of any business and that consistent quality communication with these people, be they staff or customers, holds the key to a job well done for all.

“Wow, Siva has won several growth awards, a customer award, people awards, a marketing award and most prestigiously the Franchisee of the Year Award and I am not surprised at all,” says Victoria Tayler, ServiceMaster Clean Contract Services Marketing Manager.

“Since I have known and worked with Siva, he has always worked incredibly hard to grow an outstanding commercial cleaning business, he 100% believes in his staff and they in turn 100% believe in him, this makes for an exceptional business, an exceptional team and exceptional customer service that deservedly goes from strength to strength and I am sure there is more to come.”

Siva himself says that he was “delighted and proud” to win multiple awards whilst surrounded by his team and peers at ServiceMaster Live. He would like to thank his team, to whom he attributes his success, and says he plans to “Increase [his] focus on growth by carrying out more marketing activities as well as increasing the brand presence within [his] region.”

We would like to thoroughly congratulate Siva on his award and wish him all the best for the future, and we look forward to seeing him grow even further, with no shortage of awards sure to come!

If you are in any of the following areas: Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire and surrounding areas and would like some extra help cleaning your premises regularly from a top, industry recognised, business, get in touch with Siva and his award-winning team via the ServiceMaster Clean AAA website. Or call 0800 047 1747 today for a free quote.

Written by Tom Page, Digital Content Writer

The owner of ServiceMaster Clean Contract Services North East is celebrating having won the prestigious Award of Excellence at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. brand family. Franchisees from each network came together to learn from one another and celebrate each other’s successes in an awards ceremony at the end of the day.

This included the presentation of the coveted Award of Excellence, awarded to none other than Chris Blewitt of ServiceMaster Clean Contract Services North East. This is given to a franchisee that has proven to exemplify the ServiceMaster tenet of the pursuit of excellence. Chris has owned and managed his business for four years. He has acquired an excellent reputation among his clients for providing professional cleaning services during this time. This was initially across Durham and Teesside. However, he also developed this by expanding his territory and substantially growing his business by covering a much larger area early last year. As Chris says, “We now cover the whole North East region.’’ Upon embarking on his journey, Chris’s focus was not only on growing his business but also on developing his workforce and creating more local jobs. Not only has he done this – as he now employs 124 people – but Chris also truly embodies the ServiceMaster ethos of going Above and Beyond by always taking time to provide help and support to other franchisees within the network.

As Victoria Tayler, ServiceMaster Clean Contract Services’ Marketing Manager says, “Chris truly deserves this award. Since knowing and working with Chris, it has been clear that he prides himself on creating a first-class service for his clients and fully embracing the ServiceMaster Clean Contract Services Brand. Chris has not only built a fantastic business providing exceptional service to his clients but also provides a great deal of support to the rest of the network and is always eager to help develop and progress the network as a whole.”

Chris says that receiving the Award of Excellence is especially humbling given the size and strength of the ServiceMaster Clean Contract Services network and that he felt honoured to be recognised amongst them at ServiceMaster Live!

“ServiceMaster Clean nationally has a lot of very well-run businesses. I am delighted that our business is considered to be performing at the highest level, in everything we do. It is a credit to the team we have and the tremendous dedication they show day in and day out.’’

“We strive to provide a truly professional cleaning service,’’ he says. “One our customers can rely on. We ensure that all aspects of the cleaning contract are carried out properly. This appeals to the type of customers we want to attract and will ensure our ambitious growth plans should be achieved.”

With ambitious plans and the will to achieve them, it is no wonder and no doubt that the future looks bright for Chris and ServiceMaster Clean Contract Services North East. We would once again like to congratulate Chris and thank him and his team for all their hard work during the difficult COVID-19 pandemic.

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

Written by Tom Page, Digital Content Writer

Kinga Derenowska of ServiceMaster AAA has been awarded ‘Outstanding Employee’ at the 2022 Global Business Excellence Awards.

We are proud to congratulate Kinga Derenowska from ServiceMaster AAA on receiving the prestigious award for ‘Outstanding Employee’ at the recent Global Business Excellence Awards. The awards take place four times a year and are designed to commemorate feats of business excellence across the public, private, and charity sectors. To be awarded a Global Business Excellence Award, candidates have to prove that they are “working smarter than their competitors to create a business edge.” The ‘Outstanding Employee’ award is then awarded by virtue of a candidate’s “great potential and … significant impact on [their] business or its workforce.”

The Global Business Excellence Awards are then judged by a large panel of independent expert judges who select winners according to strict criteria for each category and sector. This includes considering a candidate’s financial results, innovation, customer, employee, investor and community benefits. Speaking of Kinga and ServiceMaster AAA following her win, the chairman of the judges said:

“Congratulations to Ms Kinga Derenowska for being an outstanding role model employee and making a significant contribution to the success of commercial cleaning company ServiceMaster AAA. On joining the company in 2017, she displayed impressive leadership qualities and within a year she won the company’s employee of the year award. When working from home, there was limited access to paperwork for the payroll, but she persevered and worked long hours to ensure staff were paid. Kinga is a star employee with a brilliant future ahead of her.”

Winning a Global Business Excellence Award is a very high-profile accolade for ServiceMaster AAA, and is a further testament to our professionalism, innovation, and standard of excellence, as the newest in a long line of notable accolades awarded to ServiceMaster AAA, including a win at the SME National Business Awards ‘Business Person of the Year for business owner Siva Kugathas. Once again, the ServiceMaster AAA team have proven that they are an exceptional team who are brilliant at what they do. We would like to wish Kinga and the ServiceMaster AAA team every continued success and would like to once again take this opportunity to congratulate Kinga on her well-deserved win.

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and think you would benefit from a professional, experienced, and industry-renowned commercial contract cleaning service, get in touch with the ServiceMaster AAA team by calling 0800 047 1747 today.

All about ServiceMaster Clean Contract Services AAA’s ongoing work with YMCA DownsLink Group 

ServiceMaster Clean Contract Services AAA in Guildford is continuing its ongoing support of YMCA DownsLink Group by supporting its Room Sponsorship Scheme at Guildford Foyer.

 

The sponsorship will last for the length of a year and is part of the YMCA DownsLink Group’s supported accommodation project that provides a safe place to live for young people in a housing crisis.

ServiceMaster Clean Contract Services AAA has been working to provide our trademark quality cleaning services to the Guildford Foyer, along with some of YMCA DownsLink Group’s other locations for many years, and has developed a strong relationship with them during this time. As a result, ServiceMaster Clean Contract Services AAA’s manager Siva Kugathas and his team jumped at the chance to be able to support the YMCA. This comes as the next in the team’s growing string of charity and community support initiatives this year. This includes some other work for the YMCA DownsLink Group, such as their Membership Movement and Sleep Easy and Downs Link Challenge fundraisers – as well as some other charity initiatives like Run for the Trees. With this support for the Room Sponsorship scheme, we are proud to say that one of the rooms in the Foyer in Guildford is being named after ServiceMaster Clean!

We are very proud of our relationships and work with our clients as part of our place within local communities and look forward to working to bettering these communities for many more years to come. To find out more about how you can support the YMCA DownsLink Group yourself, please take a look at their website to learn about their corporate partnerships.

And if you think it might be time to outsource your premises cleaning to the professionals, find your nearest ServiceMaster Clean Contract Services business to learn more about our services today.

Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA has completed the 200 mile challenge for Run for the Trees for The National Forest

Run for the Trees certificate

Siva completed the challenge of running 200 miles in February and was also joined by, Roxana Nae who also ran 200 miles, Joshua Damm who ran 50 miles, Kinga Derenowska who ran 50 miles and Sathya Thuraisamy who also ran 50 miles.

Run for the Trees is a fun, personal challenge event for runners and walkers alike, to keep you active as the novelty of the new year begins to wear off. this challenge can be completed anywhere and leaves a positive footprint on the planet as the more miles we cover, the more trees will be planted.

The more miles run (or walked), the more trees planted, you can find out more about Run for the trees on their webpage.

They also held a team event on 18th Feb 2022 with 18 Managers and 6 children (who were family members). They were planning on walking around 100 miles on the day as team. However; storm Eunice had other ideas and for safety reasons the walk had to be cut short and the team walked just 12 miles.

Siva and his team often take part in charity events so we are sure we will be seeing more of their exploits soon.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester, Ipswich, Humberside, Lincolnshire, Doncaster or York areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

Though it is behind us now, 2021 was difficult for people and businesses worldwide. During these uncertain times, ServiceMaster Clean Contract Services have stayed committed to supporting our staff through the challenges of the last year. Behind every successful franchise network is a team of staff who work tirelessly to make sure that our services are the best that they can possibly be. Working to maintain a successful network means working hard to make sure to cultivate a positive environment and improve staff satisfaction levels and retention. We pride ourselves in our ability to do this, even in an industry like contract cleaning services where this is usually difficult.

It doesn’t take much, and can just be in the little things. For example, before Christmas last year, ServiceMaster Clean Contract Services Swansea continued its annual tradition of hand delivering a box of chocolates to each of its 250 staff members at their place of work. This was a small token of appreciation for its staff for their work throughout the year, and to wish them a Merry Christmas. However, due to the pandemic and Swansea’s ever-growing staff, the team decided to go the extra mile and do things a little differently and sent every member of staff a ServiceMaster branded chocolate bar in the post. But that wasn’t all, just like Roald Dahl’s Charlie and the Chocolate Factory, a select number of these chocolates had a winning raffle ticket inside that had a combined value of over £450.00! The lucky member of staff just had to call into the office and quote the code on the ticket.

One of the winners decided to spend her winnings on extra physio for her grandson, another decided to finish off her Christmas shopping, and another waited for her son to arrive home before opening the chocolate (as he is a Charlie in the Chocolate Factory Fan) and was delighted to find a winning ticket.

The top winner was Carly Morris who works in a Sports Centre and a Doctor Surgery in Neath, and she was kind enough to send the below photo.

ServiceMaster Clean Contract Services Swansea’s staff were overjoyed by this gesture, and the branch are looking forward to doing the same in December of this year.

Our staff are at the heart of our franchises, and they have worked tirelessly to ensure that the work we do is carried out safely and to a high standard in spite of changing and often challenging working conditions posed by the pandemic.

If you’d like to learn more about ServiceMaster Clean Contract Services Swansea and the services we offer, you can find out more here or call on 01792 323238. If you want to find your local ServiceMaster Clean Contract Services, you can find your nearest franchise here.

Written by Tom Page

The Avril Bannister award, was set up in memory of a dear colleague, is awarded annually to an employee who exemplifies their high levels of commitment and service.

We are delighted to announce Hannah Ross, Communal Operations Manager is the winner of the Avril Bannister Award for 2020.

The Avril Bannister Award 2020

The runner up was Colin Barrett, Field Service Foreman.

Congratulations to both Hannah and Colin on their achievements.

If you would like to know more about ServiceMaster Clean Newbury, click here.

Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA has completed the 16 mile YMCA DownsLink Challenge to help raise money for this worthwhile cause. Siva was supported by some of his management team, Claudia, Alexandra & Dominika who joined him along the way.

In total 140 people completed the challenge that was held over a full weekend and have collectively raised over £15,000 so far.

To find out more or donate, click here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

Servicemaster Clean Contract Services believe creating a great team, leads to great customer service and great customer service makes for happy clients. As a customer service focussed business ServiceMaster Clean Contract Services Jemsl believe it is important for the employees to be the best they can be.

As part of  HR Manager Monika Nawrotkiewicz’s development ServiceMaster Clean Contract Services Jemsl funded a college course to help Monika improve her English skills – and yesterday Monika received her certificate for passing the course.

This is a great achievement after having to do much of the learning remotely and Monika is hoping to now progress to the next level in September.

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

ServiceMaster Clean Newbury was established 30 years ago by Nick Dee Shapland and started as a one man and his van business, now 30 years later the thriving business employees over 350 people.

As Nick looks forward to his retirement, ServiceMaster Clean Newbury stays safely in the hands of the loyal and experienced employees as the business becomes an Employee Ownership Trust (EOT).

You can read more about the story in Newbury Today and in Newbury Business Today.

Nick has been a major part of ServiceMaster Clean over the last 30 year and will be missed by his employees, ServiceMaster limited and many of the other franchisees across the network.

We wish wish nick a very happy retirement.

If you would like to know more about ServiceMaster Clean Newbury, click here.

Like a lot of people, I have spent much of lockdown working from home. I know that isn’t the case for everyone, it very much depends on the type of business and the job you do but, for a lot of people, the inside of the office is a bit of a distant memory.

Yesterday, I went in to the office for the first time in a couple of weeks and actually needed to spend some time working with other people. As much as I enjoy working from home (and I am lucky enough to have a home office), there are some significant benefits to being able to work ‘together’ at times.

For quite a lot of people going back and spending time around work colleagues will come as a much needed relief, others are going to be nervous.

With a new health secretary and more talk of restrictions coming to an end, those business that have kept their doors closed or on-site staff to a minimum, things look likely to change over the next few months. At ServiceMaster Clean Contract Services, we have certainly seen an increase in enquiries from offices that are planning their re-opening.

At the end of the day, if you have been open throughout or have been mostly closed, as more people come back to the office, keeping a clean and hygienic environment is going to be vital for reassured, happy, safe staff, reducing absences and keeping the doors open.

Getting the right cleaning schedule

Getting the right cleaning schedule in place is so important. Think about what you need. How many people are using a door, an intercom, a toilet? Daily cleaning was often a low priority for a lot of business, the bare essentials might have been considered but a place of work is very different to a place of residence. If 50 people are using the facilities every day, your cleaning needs should be very different to somewhere that has just 5 people. 50 people touch more and leave more ‘stuff’ than 5, you will need more regular cleaning.

Don’t focus solely on price

We understand that outgoing expenses are important to any business. Keeping overheads down makes you more profitable but you must consider the true cost of poor cleaning services. Having staff absent due ill health, using staff resources to manage a cleaning service or sort complaints takes valuable time out of the working day. Making up for gaps all has hidden costs.

Don’t forget the extra bits

Make life easy for yourself, you’ve probably got enough to do, other than worrying about cleaning. Did you know that a good commercial cleaning company should also be able to supply cleaning products, feminine hygiene bins, clean windows and more? Speak to your current provider and find out what else they can do you for. It saves you a job, frees up your time and there is a good chance they can save you some money too as they will likely be purchasing in larger quantities than you would if ordering directly.

What about the COVID extras

When it comes to COVID-19, it’s important to remember, we may be easing our restrictions and more adults have been vaccinated but it hasn’t gone away. It is just as important as ever to maintain high cleaning standards which continue into the future. Keep high touchpoints clean, stay on top of deep cleaning and sanitisation procedures when needed, ensure you have plenty of hand washing products available and encourage good use of them.

Always ask

If you are not sure you have the right cleaning schedule in place or the right procedures, speak to your commercial cleaning provider, they can share best practice, suggestions or even what other similar companies have in place.

If you aren’t sure you are getting the right service or help, it’s time to ask another cleaning company, one which is focussed on providing the right service.

Provide reassurance

Having the right cleaning schedule and company in place will help not only keep your staff healthy and safe, it will also give them much needed reassurance.

Enforce sound procedures, made known to all of your staff and visitors, this will help keep everyone as safe as can be.

If you need help with creating a suitable cleaning schedule, get in touch and see how we can help. ServiceMaster Clean Contract Services are already helping businesses, Healthcare providers, schools, nurseries and more across the UK. With over 60 years of experience providing cleaning services in the UK, you know you are  in safe hands. We can help with your daily cleaning, high touch point cleaning, sanitisation and provide cleaning products and consumables. We’re here to focus on your cleaning so, you can focus on your business. Get in touch with your local ServiceMaster Clean.

A clean safe environment will ensure that it’s a happy not nervous back to work for you and you team.

ServiceMaster Clean Contract Services Mid-Anglia franchise was an obvious investment choice for Simon Taplin. The decision was inspired by a desire to work for himself but with the support of a franchisor, following many years of employment in multi-national corporations.

From the outset, Simon believed that the ServiceMaster Clean business format was well thought out, well tested, and offered a clear path to success.

Joining a growing and successful franchise meant that thorough training was provided from the outset with ongoing training and support from ServiceMaster. This made a valuable contribution to the growth and success of the business.

By following the ServiceMaster system, ServiceMaster Clean Contract Services Mid-Anglia have been able offer a complete package of commercial cleaning services. Their comprehensive range of cleaning services enables them to gain contracts with many large and well know organisations at both local and national level.

In 2018, Simon decided to retire from his role as Managing Director. Simon remains the owner of the business but took the decision to step down from operations, allowing himself more personal time and for younger members of the family business to advance. For Simon, there was a clear choice as to who should replace his role.

Having joined the business in 1995 as a mobile cleaner, Malcolm Bennett, Simon’s Step Son had worked his way up through the ranks. This progressive career route provided Malcolm with valuable first-hand knowledge of all areas of the business and the ideal skill-set to step into the role. As Managing Director, Malcolm truly understands what makes a thriving commercial cleaning business.

The business has provided much more than just a career for Malcolm. Through working in the company, Malcolm in fact met his wife, Andrea. The couple now have two children, who, following in the family footsteps, work part-time in the business.

ServiceMaster Clean Contract Services Mid-Anglia now employ 140 staff, including Management, Warehouse, Administration and a Telesales team. Testament to their strong focus on employee engagement, the company still employs one of the original staff members, 30 years on!

With the company not only expanding in terms of client numbers but also geographical coverage,
their vehicle fleet and premises too have grown. They currently operate a fleet of 8 ServiceMaster vehicles, making sure the business can continue to provide a first-class cleaning service to their clients wherever they are located.

In terms of premises, the business was originally based in Simon’s house, as the way many small businesses start out. Following continued growth, in 2002, the operation moved to a purpose industrial unit. Fast forward 8 years and with expanding employee numbers, the business had again out-grown it’s site, prompting the business to relocate to their current location, just outside the beautiful cathedral city of Ely.

Following the success of the ServiceMaster Clean Contract Services Mid-Anglia business, Malcolm’s plans to expand the business further. In early 2021 the decision was made, to invest in another ServiceMaster Clean territory, with the purchase of the Norfolk territory. The investment in the new territory seemed a fitting way to celebrate 30 successful years to date. The team at ServiceMaster Clean Contract Services Mid-Anglia and Norfolk very much look forward to continuing their provision of first-rate cleaning services, working with more clients and achieving further success.

If you are not totally happy with your current commercial cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Anglia and Norfolk today, call 0800 085 3541 or request a quote.

ServiceMaster Clean Newbury is celebrating its 30th Year in Business and the exciting prospect of moving to an Employee Ownership Trust. Nick Dee Shapland reflects on the companies history, it’s business philosophy and it’s future, in an article: Highlighting best practice published in:

“The Parliamentary Review”

You can read and download the article here (PDF)

https://servicemasternewbury.co.uk/blog/thirty-years-in-business/

If you are not completely happy with your current cleaning provision or require further information on Infection Control Services please do not hesitate to contact ServiceMaster Clean Newbury today .

The team at ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, East Kent, Colchester and Ipswich are at it again. Giving back and supporting those in difficult situations has been something important to Siva Kugathas (owner of ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, East Kent, Colchester and Ipswich) since he started his business. Siva and his team often take part in events to help raise money and support for charities he feels passionate about.

This time, they plan to take on the 16-mile YMCA DownsLink Challenge.

The challenge takes place on Saturday 17th July 2021 and participants walk the the 16-mile DownsLink from Horsham to Shoreham-by-Sea in support of YMCA DownsLink. YMCA DownsLink help put young people experiencing homelessness back on the path to independence.

You can find out more about the challenge or even sign up yourself here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

CS Mercia employee and Helping Hands Birmingham Founder, Claire Whitaker went above and beyond to help 52-year-old homeless mum get back from Scotland, 450 miles away.

Jayne a homeless mum ended up living rough in freezing temperatures after the city council’s outreach team gave a one-way train ticket to Inverness, after thinking Jayne had family up there.

CS Mercia employee and Helping Hands Birmingham Founder, Claire Whitaker noticed that she hadn’t seen Jayne around for a while, she decided to do some investigating and found out about the outreach program. After doing the investigating and some help from a lady in a local group in Scotland Jayne was found freezing cold and starving. This local lady found Jayne near Fort William and took her home for some food and a bit of warmth, Claire then drove up to Scotland to collect Jayne and bring her back to Birmingham and get her up and running in secure accommodation.

Read more about this story on any of these links:

Birmingham Mail
Inverness Courier

“With the acquisition in February of ServiceMaster North and South of Tyne, we needed to upgrade our office and storage facilities. Fortunately another unit in our building became available and we got in there first. ‘Office A’ is currently housing our extensive range of buffing machines and scrubber dryers as well as the full range of consumables we offer. But, with an eye on further expansion it might not be long before our growing Admin team will need it.”

 

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

Simon Taplin has owned ServiceMaster Clean Contract Services Mid Anglia for over 30 years and has grown it into a successful business with many loyal clients and a good reputation among the local businesses throughout Mid Anglia. Simon’s Son in Law Malcolm Bennett is now managing director and together they have made the decision to expand the business for the next generation, and have invested in ServiceMaster Clean Contract Services Norfolk.

Cleaning has become so much more important now, than ever in the commercial world. To ServiceMaster Clean, it has always been our priority but to many, cleaning never was. Since COVID-19 has changed and business owners, schools, nurseries and even healthcare providers are taking good cleaning more seriously and understand that using a professional company is the best way to get the cleaning done well.

Having gained over 30 years of experience in the commercial cleaning industry, Simon, Malcolm and their team are delighted to be able to provide their professional commercial cleaning services to businesses, educational establishments and healthcare providers throughout Norfolk and are looking forward to working with new clients, especially as we ease further out of lockdown and start getting back to some kind of normality.

“We invested in CS Norfolk as it looked a good business opportunity to expand into an area close to us with good transport links from our office, with large established and growing Business/Commercial Parks but an area that allowed us to support those businesses with our established cleaning operation team, making sure we could deliver a professional service throughout Norfolk, gained through our current CS Mid Anglia Franchise where we have been providing cleaning services to clients for 30 years’ now. Some of our oldest client we have had from the start.

As Norfolk boarders CS Mid Anglia and is close to our office, most of our staff live within its borders so we have a good background knowledge of the business within the area, the competition and our vehicles are already seen driving around.” Said Malcolm Bennett, Managing Director of ServiceMaster Clean Contract Services Mid Anglia and Norfolk.

“Both Simon and Malcolm are very knowledgeable about the commercial cleaning industry and we know they will be able to make the most of their knowledge and build many great relationships with their new clients in the Norfolk area”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Simon and Malcolm all the best with their new business venture and we’ll be here to help in any way we can along their journey.

Siva Kugathas was new to the world of commercial cleaning when he purchased a fairly small cleaning company back in January 2017. Since that time, Siva has grown that initial business by being totally committed to providing exceptional commercial cleaning services and going above and beyond to meet his client’s expectations.

A testament to the exceptional services that Siva and his team provide are the abundance of awards he has received over recent years including the ‘Transformation’ award from the HSBC BFA awards in 2020, Brand Brilliance awards and local Guildford business awards, where he first started.

Siva came from a franchise background and was always very commercial minded. From the outset, Siva started to build a good team around him, a team that would share his customer orientated ethos. Having taken his first Guildford territory from a small but good business to a great business, Siva expanded his business to a further two territories; Bracknell in 2018 and Thames Valley in 2019. Siva established himself firmly in these areas and having grown the team further, invested in two more areas; Luton & Watford in 2020 despite COVID-19.

This year, Siva has not only expanded his business into Ipswich and Colchester, he has also made the decision to invest in and buy existing business ServiceMaster Clean Contract Services East Kent from previous owner Martin Renny who had owned the business for over 35 years.

Siva plans on working with the existing employees in East Kent and growing the team to be able to provide his high level of service to businesses, educational establishments, healthcare providers and other commercial premises throughout the East Kent area and his team will grow to ensure the same great commercial cleaning service can also be provided throughout the Ipswich and Colchester areas too.

“We are very excited about sharing our experience of providing Above and Beyond service to our new clients in the Colchester, Ipswich and East Kent areas. Working with our new clients and we will roll out our Customer Mania ethos to current and future employees in these areas so they are ready to deliver Above and Beyond service to each and every one of our Clients. Our Award winning team are ready and enthusiastic to train and pass on their experience to the new team and, the whole team are looking forward to building long lasting relationships”. Said Siva Kugathas,

Managing Director of ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich.

“Siva’s success really comes down to his commitment to provide customer service above and beyond what is expected. He has built a very strong team that he values and together they support the rest of the business, all the way to the cleaning operatives. Siva has built a very good business and a loyal and happy client base and we are sure he will continue to do so in his new areas of operation”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

If you are not completely happy with your current commercial cleaning provider or perhaps are looking to outsource for the first time, find your local ServiceMaster Clean Contract Services here.

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

Rachael & Lee Downer have owned and managed ServiceMaster Clean Contract Services North Surrey & West London since 2004 and have grown the business considerably over that time. Rachael & Lee pride themselves in providing a highly professional commercial cleaning service to their clients; which has been particularly valued over the COVID-19 pandemic.

Rachael & Lee’s current business is well established and has a solid reputation in the area and in light of COVID-19 it is evident that good commercial cleaning services are needed more so than ever before. Rachael & Lee knew there was opportunity to put their skills and experience to good use and expand the already successful business.

Rachael & Lee chose to invest in another ServiceMaster Clean Franchise and has purchased a vacant territory covering Hertfordshire – ServiceMaster Clean Contract Services Hertfordshire.

Rachael & Lee plan on growing the business significantly and is looking forward to growing and developing their work force, creating more jobs in the area. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives but also supervisors and office staff to ensure exceptional customer service is maintained.

“Our service is tailored to each customer’s specific needs with the focus on developing lasting relationships. Our commitment is to deliver the highest possible quality service at all times and make a difference. The success of our business is due to the ongoing investment in our people and the service they provide to our

Customers. We look forward to growing more lasting relationships with our new clients across Hertfordshire.” Says Rachael Downer, Managing Director of ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire

“Rachael & Lee have been valued ServiceMaster Clean Contract Services Business Owners and have exceptional commitment to providing excellent service to their clients, we’re excited to see how Rachael & Lee grow and develop the new business they have invested in and we are sure the new clients’ will benefit greatly from Rachael & Lee’s commitment to providing exceptional service”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

 

Find out more about ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire here.