Rachael & Lee Downer have owned and managed ServiceMaster Clean Contract Services North Surrey & West London since 2004 and have grown the business considerably over that time. Rachael & Lee pride themselves in providing a highly professional commercial cleaning service to their clients; which has been particularly valued over the COVID-19 pandemic.

Rachael & Lee’s current business is well established and has a solid reputation in the area and in light of COVID-19 it is evident that good commercial cleaning services are needed more so than ever before. Rachael & Lee knew there was opportunity to put their skills and experience to good use and expand the already successful business.

Rachael & Lee chose to invest in another ServiceMaster Clean Franchise and has purchased a vacant territory covering Hertfordshire – ServiceMaster Clean Contract Services Hertfordshire.

Rachael & Lee plan on growing the business significantly and is looking forward to growing and developing their work force, creating more jobs in the area. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives but also supervisors and office staff to ensure exceptional customer service is maintained.

“Our service is tailored to each customer’s specific needs with the focus on developing lasting relationships. Our commitment is to deliver the highest possible quality service at all times and make a difference. The success of our business is due to the ongoing investment in our people and the service they provide to our

Customers. We look forward to growing more lasting relationships with our new clients across Hertfordshire.” Says Rachael Downer, Managing Director of ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire

“Rachael & Lee have been valued ServiceMaster Clean Contract Services Business Owners and have exceptional commitment to providing excellent service to their clients, we’re excited to see how Rachael & Lee grow and develop the new business they have invested in and we are sure the new clients’ will benefit greatly from Rachael & Lee’s commitment to providing exceptional service”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

 

Find out more about ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire here.

In light of what is going on in the world, it is great to have some positive news to share. Chris Blewitt has owned and managed ServiceMaster Clean Contract Services Durham & Teesside for nearly three years and has grown a reputation among his clients for providing a highly professional cleaning service which has been particularly valued over the COVID-19 pandemic.

Having been brought up in a family-owned and operated Dry Cleaning and Laundry business in the North East, which traded for over 30 years, he then gained over 25 years in operational roles for successful blue-chip organisations – managing large teams of people. Chris made the decision to invest in ServiceMaster Clean Contract Services Durham & Teesside three years ago and has not looked back.

Having grown this business successfully to date, Chris knew there was an opportunity to put his skills and experience to good use on a larger scale and expand further.

Chris chose to invest in another local cleaning company to share his knowledge & expertise and has purchased ServiceMaster Clean Contract Services North of Tyne and South of Tyne from the previous owners.

Chris aims to improve on the solid foundation created by the previous owners and put in place more robust procedures to exceed the existing client’s expectations and be able to provide essential regular commercial cleaning services to even more businesses in the North East.

Chris plans on growing the business significantly and is looking forward to building and developing his workforce of 120 staff, creating more local jobs. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives, but also supervisors and office staff to ensure exceptional customer service is maintained.

“Chris has been an exemplary ServiceMaster Clean Contract Services Business Owner and has an exceptional commitment to providing excellent service to his clients, we’re excited to see how Chris grows and develops the new business he has invested in and help him become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

Considering the recent negative news of businesses struggling in the current economic climate, it’s great to have something more positive to share. Local businessman Chris Lane has embarked on a new business opportunity in the area by investing in a ServiceMaster Clean franchise offering Commercial Cleaning Services in Stafford and the surrounding areas.

Chris chose to invest in a ServiceMaster Clean Contract Services Franchise because of the reputation of the services they provide and their well-established name.

In light of COVID, professional cleaning services are more important than ever and working with such an established franchise means Chris’ local commitment is supported by a national network with over 60 years of cleaning experience in the UK.

Chris started his career in the military and after leaving the Commando’s Chris initially re-trained in plumbing and electrics before moving into facilities management and then contract management.

Chris has been particularly passionate about his work in contract management and thoroughly enjoys running a successful contract where his client’s expectations have been superseded and both the client and Chris thrive by working together.

Having proven his ability to provide excellent contract management, Chris made the decision to go into business for himself, knowing his skills could help many local businesses. Running his own business also gives Chris the opportunity and flexibility to run a business that he is passionate about in a field he knows he can be successful in, whilst having a work-life balance to enjoy time with his son.

“Cleaning and facilities management goes hand in hand, and I have always thoroughly enjoyed facilities management. This was a natural progression from my facilities management and contract management roles and I feel Contract Cleaning Services are a valuable service and essential to maintaining a healthy working environment, especially in the current pandemic. I look forward to growing our client base and providing exceptional customer service”. Said Chris Lane, owner of ServiceMaster Clean Contract Services Stafford.

Chris’ client base is already growing and Chris looks forward to expanding his business further and being able to provide more local jobs as the company grows.

With COVID still in our lives for the foreseeable future, Chris and his team will be keeping their client’s businesses as clean and safe as possible by providing professional regular cleaning services.

On a personal note Chris has a passion for mountain climbing, rugby and hiking, but most of all he enjoys spending time with his young son exploring new places or just making him smile and laugh.

“Chris has a solid background and understanding of facilities and contract management together with a good work ethic, attention to detail and business knowledge. We are excited to see Chris succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Chris all the best with his new business venture and we’ll be here to help in any way that we can along his journey.

With the COVID-19 pandemic, staying safe and clean is more important than ever before, however, public spaces can house thousands of germs. Light switches, door handles, community kitchens, sink faucets – you name it, there are probably germs nesting on it. Consider how many surfaces you touch every day. If you touch it, several other people most likely touched it before you. Find out where the most germs in public places exist and how you can avoid them with tips from ServiceMaster Clean.

Germs In Doctors’ Offices

Visiting a doctor’s office is unavoidable. However, it’s not exactly the place you’d want to be if you needed to avoid germs. Offices including your general practitioner, a paediatrician and urgent care are riddled with germs from sick patients. Writing utensils, chairs, doorknobs and exam tables likely cling to germs, putting you at risk for exposure.

How To Avoid Them

To avoid germs at a doctor’s office, follow these tips:

  • Pack your own tissues and hand sanitisers.
  • Sit far away from other sick patients to put space between yourself and their germs.
  • Bring your own reading material.
  • When taking your child to the doctor, bring his or her favourite toys to keep them from touching germ-infested toys at the office.

Germs In Restaurants

While health officers may inspect restaurant kitchens to ensure practices are hygienic, the same inspection doesn’t occur in the restaurant’s seating area. Here, hidden germs can multiply in areas that aren’t sanitised as often as they should be. For example, restaurant menus are quickly handed from one guest to the next. Condiment bottles and salt and pepper shakers typically aren’t wiped down in between guests, either. Even the booth you’re sitting in may not be completely germ-free before you sit down.

How To Avoid Them When They Reopen

To avoid germs in a restaurant, follow these tips:

  • Sanitise condiment bottles or use a disinfectant wipe before you touch them.
  • Ask the server to wipe down the booth with a sanitiser cloth before you sit.
  • Never let your menu touch your plate or silverware.
  • Keep silverware on a napkin or your plate, never on the table.

Germs In Bathrooms

Even when regularly cleaned, public bathrooms contain plenty of germs. Germs can be found on the toilet seat handle, stall handle, bathroom faucet, and bathroom door, among other areas. To help cut down on the amount of germ transfer, many public restrooms today have installed hands-free devices like toilets, sinks and dryers. However, germs can still spread.

How To Avoid Them

If the public restroom you’re visiting doesn’t have handle-free equipment, you can avoid germs by following these tips:

  • Use a paper towel to touch handles.
  • Never set things like jackets or purses on the bathroom floor.
  • Don’t stick around after the toilet flushes, since the force could cause bacteria to fly into the air and land on your clothes.
  • If you can manage, try flushing the toilet with your foot to avoid touching the handle.
  • Learn how to wash your hands properly so they stay clean in every public space.

Germs In Offices

Offices are filled with shared workspaces that build up germs. Surfaces like the printer, fax machine, coffee maker, refrigerator, telephones and desks can go weeks or even months without being sanitized, putting you at risk for illness.

How To Avoid Them

To avoid germs at work, follow these tips:

  • Use a printable office cleaning checklist to keep your space neat and tidy.
  • Sanitize your work station daily.
  • Designate an employee in your office to be in charge of sanitizing common areas, like the kitchen or conference room.
  • Use a professional cleaning service to deeply clean your office and create a healthier work environment.

If you need a professional cleaning service to sanitize your public space, call the experts at ServiceMaster Clean our genuine commitment to offering you the best service with the proper tools, equipment, training and expertise, we can be there for you 24/7, any day of the year. Find your nearest ServiceMaster Clean to find out more today.

Under the current COVID restrictions, not everyone is in lockdown, with essential services remaining open, even though infection levels of the virus are on the rise.  ServiceMaster Clean Newbury explains how the infection control measures they have implemented has enabled their customers to carry on operating their business!

ServiceMaster Clean’s abilities in providing both Cleaning and Infection Control measures has been the key to delivering a safer working environment. ServiceMaster Clean Newbury continues to provide ongoing infection control measures to all it’s Daily Cleaning Contracts,  including disinfection services for new customers who have experienced COVID infections on their premises.

All Infection Control Measures provided by ServiceMaster Clean Newbury is based on  Stringent Health & Safety Procedures throughout it’s  business. This is supported with ongoing Health and Safety Bulletins to both Customers, ServiceMaster Clean  Administrative and Operational Staff to ensure safety measures are achieved and maintained at all times. This has continued throughout the current lockdown, keeping regular communication remains vitally important!

Infection Control information

To help ensure customers have access to up to date information, an Infection Control page was also added to the ServiceMaster Clean website making sure relevant information was just a click away if needed.

Adaptability

A Fogging System was also introduced, further enhancing the range of infection control services available from ServiceMaster Clean Newbury.  ServiceMaster Clean Newbury have three Service Divisions which has allowed them to remain open throughout the COVID Pandemic, delivering Cleaning, Sanitising and Disinfection Services to Housing Associations, Schools, Medical facilities and Manufacturing sites. For these Customers, it is vitally important that ServiceMaster Clean Newbury continues to operate its full range of services, in order to Keep Staff, Visitors, Clients, Customers, Pupils, Residents and others Safe.

Not all Customers have remained open i.e. those who do not offer essential services and are able to offer services and support remotely. These customers have either reduced requirements or do not require cleaning services at this time. This means it is important for ServiceMaster Clean Newbury to manage and monitor it’s customers  closely in order to meet its changing needs. This is achieved by daily communication with our Contracted Customers by our Contract Management and Field Management Team.

During these very uncertain times, ServiceMaster Clean Newbury ensures that on a daily basis it is delivering a Safe Working Environment to its Customers and staff.

If you are not completely happy with your current cleaning provision or require further information on Infection Control Services please do not hesitate to contact ServiceMaster Clean.

With the ups and downs COVID-19 is bringing to both individuals and businesses ServiceMaster Clean Contract Services Guildford have had to adjust frequently in order to meet the changing needs of their clients.

The Christmas period, in particular, has had significant challenges which ServiceMaster Clean Guildford have faced head-on. The big challenge faced as with many other businesses was sickness and self-isolating over the festive period. With cleaning operatives off, it is still as important as ever that the client’s needs are met.

This challenge was resolved with intelligent use of staff and shift changes, as several clients closed their doors temporarily, cleaning operatives and supervisors were issued alternative work allocation. This meant that not only staff that wanted work had it but clients also received continuity of service.

It was noticeable that many offices were closed over the festive period but there was a significant increase in requests for one-off deep cleaning and sanitisation. These requests were brought about by businesses wanting to utilise down time to ensure a thorough deep clean and sanitisation for when they could return to work but also following positive COVID cases. In these instances, it was possible to utilise cleaning operatives that would otherwise be furloughed.

All in all, December was reasonably successful for ServiceMaster Clean Guildford considering Covid and the Christmas break. Clients are happy and no issues have been reported. Considering the impact of Christmas & COVID ServiceMaster Clean Guildford still have 50% growth from December 2019 and over 10% from November 2020 which highlights how they have managed continuity of service in such difficult times.

Despite the success of this challenging period so far, ServiceMaster Clean Guildford are not resting on their laurels, planning is still as important as ever and both client service levels and staff levels will be closely monitored. It is important that the business remain strong, effective furloughing of cleaning operatives and management will be used where necessary but the aim is to keep enough provision to ensure continuity of service for valued clients.

Is your current cleaning provider meeting the mark when it comes to your cleaning requirements? Or are gaps starting to emerge?

If you want reassurance with your cleaning so you can focus on your business get in touch with ServiceMaster Clean Contract Services Guildford for a free no-obligation quotation today.

ServiceMaster Clean is an international organisation with businesses all around the world, so when it comes to commercial cleaning, we are the experts.

The ServiceMaster Clean Canada brand manager Gavin Bajin has put together this very useful post explaining how businesses around the world can survive a ‘twindemic’ this winter. Meaning, with COVID-19 still active during its second wave and the flu season upon us we need to be more vigilant and cleaner than ever before.

Give Gavin’s post a read here – https://www.reminetwork.com/articles/protecting-workplaces-from-a-twindemic/

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) are on a winning streak, and this time they’ve won with the International Brand Brilliance Awards, specifically in the small to medium businesses with Turnover under €20m category.

The Brand Brilliance award was selected by judges after a healthy debate, and the winner was the star entry that encompasses the very best of Business Brilliance over the year. This award was to go to the candidate that best demonstrated consistent growth, strong financial performance and Brand recognition. Judges looked for evidence of exceptional delivery, site engagement and functionality, security, innovation and ethical practice. They also looked at how the staff are engaged and developed, how the organisation’s strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

To add to the recognition, Siva and his team also came second in UK Business of the Year Award. This award is designed to celebrate a UK company whose growth, ambition and quality of management has enabled it to out-perform its peers financially, and for a company that has delivered on a compelling business strategy.

2020 has been a very successful year for CS Guildford, Thames Valley, Bracknell, Luton & Watford, as they have adapted to the ever changing COVID-19 situation and been able to support their clients where needed. Building blocks are in place to make 2021 even better.

“I couldn’t be happier to receive more recognition for our commitment to customer service & going ‘Above & Beyond’ in all that we do. The cleaning industry is an industry that has perhaps been overlooked in the past but due to COVID-19 may be valued more by many. I always strive to be the best in what I do and these awards are further validation of this.” Siva Kugathas, Franchisee.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) have won yet another award. This award shows the exceptional dedication to customer service and business growth in the ‘Transformation’ category of the HSBC British Franchise awards. The transformation award is for business owners that have taken on an existing business and transformed it from good to great.

As always, there was stiff competition including from a rival commercial cleaning company, but Siva and his team have an exceptional story that showed their dedication to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Siva has developed a culture of providing exceptional customer service and staff development, which has resulted in strong growth and expansion for the company in all areas.

Siva purchased ServiceMaster Clean Contract Services Guildford from the previous owner in January 2017, and due to their commercial success, the business quickly expanded into the Thames Valley & Bracknell areas followed by Watford & Luton earlier in 2020.

“I feel incredibly proud to be recognised for our commitment to customer service & going ‘Above & Beyond’ in all that we do, in an industry that has perhaps been overlooked before COVID-19. I always strive to be the best in what I do and this BFA award is validation of this.” Siva Kugathas, Franchisee.

 

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

Owner of ServiceMaster Clean Contract Services Durham & Teesside, Chris Blewitt picked up three awards at the annual ServiceMaster Clean Contract Services Award Ceremony this year, ‘Rookie of The Year’, ‘Growth Award for Turnover Greater Than £100,000′ and ‘Recommending a New Franchisee’.

The Rookie of The Year award is given to those who are new to the ServiceMaster brand and have performed to a high standard and grown successfully in their first few years of trading.

Chris won the Growth Award for having a yearly turnover greater than £100,000 for 2019. This is a fantastic result from Chris and his team to reach a turnover this high.

A brand-new award that ServiceMaster Clean Contract Services issued this year was the ‘Recommending a New Franchisee’ award, which was given to Chris because of recommended another individual, Asim Sibtain, to buy a franchise and the sale was made in August this year.

Chris Blewitt, owner of ServiceMaster Clean Contract Services Durham & Teesside said;

“I am delighted to have picked up the 3 awards at the recent ServiceMaster Clean Contract Services awards ceremony. In particular, it was great for us to be awarded the ‘Rookie of the Year’ for the best new coming business. It is a credit to the hard work of our team. Starting as the first brand new franchisee in almost 10 years was a bit daunting but with a lot of hard work and the support of ServiceMaster, in less than 3 years we have built a sizeable business from scratch with significant plans for growth in 2021”.

We look forward to seeing Chris’s business grow and with his attitude and work ethic, we’re sure these won’t be the only awards he’ll receive while owning a ServiceMaster Clean Contract Services business.

The Sleep Easy for YMCA is starting to become a regular experience for Siva Kugathas of ServiceMaster Clean Contract Services Guildford, as this year is the 2nd time him and his team has taken part.

Due to COVID-19, Sleep Easy 2020 during October was set up differently this year, and the participants were not sleeping as a group, instead as separate bubbles.  Siva and a few members of his team Kinga D, her daughter, Nicole, Alexandra and Kinga T slept the night on the flat roof of their office. Also, Agnes and daughter Maja joined in by sleeping outside in the back garden!

The camp-out started at 7PM with a Zoom call to the YMCA, which included the agenda for the evening, some photos and their participation certificate attached. The video chat continued with bedtime stories being read to the children, an Elvis impersonator performed for the attendees, as well as a fantastic fire dance performance!

 

All in all, a great night was had by Siva and his team along with all of the other attendees to The Sleep Easy YMCA event. The money raised altogether for this event was a whopping £27,000!!

 

What it will be like next year, we don’t know that, but what we do know is that Siva and his team will 100% be participating again!

In light of what is going on in the world, it’s great to have some positive stories. So, it is wonderful to share that local resident Austin Sibtain has invested in a new business in the area. Austin has invested in a ServiceMaster Clean franchise to offer Commercial Cleaning Services throughout the Wembley & Kensington areas.

Austin was born in London, is one of three children, went to school in London and then on to Warwick University to study Economics. Having worked in the financial sector in London, the Middle East and Far East, for a number of blue chip organisations such as Barclays & Coutts Private Bank, Austin has gained respect for high work ethics and standards and adheres to follow them in every interaction.

Due to his previous experiences managing demanding clients, Austin is experienced at providing a service precisely, accurately and to meet expectations. Quality of Service is a must and Austin will be bringing these values to his cleaning business. “Do the best you can in whatever you do” and “Do it with a smile!”.

Austin has previously headed up a trust company London office with over 20 staff, so understands that sorting the office cleaning may not be the top priority for many business owners, but appreciates the critical importance of image, presentation and the right perception, for ANY business.

For many years, cleaning has been seen as a low-level job role but with the COVID-19 pandemic gripping the country, cleaning is now being recognised for the important role it actually plays. Austin believes that the imperative to ensure that physical premises are clean and staff & clients protected, will become just as important as having good compliance and risk practices in place.

Working with such an established brand as ServiceMaster Clean means that Austin can offer exceptional cleaning services with his dedication to quality of service and local commitment, whilst having the backing and support from a national brand and network.

“Throughout my career I have worked with the ethos that whatever you do, you should do it properly. To some, it may just be seen as cleaning but there is real value in getting the cleaning right, especially in light of COVID-19. At the end of the day, I’m here to assist my clients”, said Austin Sibtain, owner of ServiceMaster Clean Contract Services Wembley – Kensington.

“Having such a good work ethic, attention to detail and business knowledge, we know how successful Austin can be, we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Austin all the best with his new business venture and we’ll be here to help in any way that we can along his journey.

Find out how Austin and ServiceMaster Clean Contract Services Wembley-Kensington can help you with your commercial & office cleaning requirements by visiting their local web pages.

In light of what is going on in the world, it is great to have some positive stories. Michal Karwerski has been in the cleaning industry for more than 15 years. He originally started as a daily cleaner working for a local commercial cleaning company and working his way up the ranks, being promoted to supervisor and then area supervisor.

Having gained years of experience and getting to know the industry from the ground up, Michal knew there was opportunity for a reliable and professional cleaning company, so made the decision to start his own cleaning business just over 5 years ago, which became a ltd business in 2017.

During this time, Michal has grown an established business, as he saw the emphasis and change in attitude towards cleaning grow during the COVID-19 pandemic, he made the decision to invest for the future and join the ServiceMaster Clean franchise. Michal has worked for a ServiceMaster franchise before so knows the brand and sees joining the network as an opportunity to grow further.

Working with such an established brand means that Michal can continue to offer the same great local commitment, whilst having the backing and support from a national brand and network.

“I have lived and worked in Stratford-upon-Avon for the best part of 15 years. I am really pleased to be investing in ServiceMaster; as it gives me a fantastic opportunity to bring jobs and services to my local area”, said Michal Karwerski, owner of ServiceMaster Clean Contract Services Warwick.

“Having such a good knowledge of the cleaning industry from the ground up and having grown and developed his own business over recent years, we know how successful Michal can be, we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Michal all the best with his new business venture and we’ll be here to help in any way we can along his journey.

Find out how Michal and ServiceMaster Clean Contract Services Warwick can help you with your commercial & office cleaning requirements by visiting their local web pages.

Amandip Bahia has owned a Merry Maids residential cleaning business since 2017 and although the residential side of the business has seen difficulties this year, residential cleaning has seen a noticeable increase over recent months as professional cleaning has become more of a priority. Amandip understands that a priority for many at the moment is to maintain high cleaning standards and having built a successful cleaning business over the last few years, has made the decision to expand his services and invest in a commercial cleaning company, namely; ServiceMaster Clean Contract Services Nottingham & Derby.

With his business expansion, Amandip will be able to put his knowledge and expertise to use and provide professional daily and regular cleaning services to businesses, schools, nurseries and healthcare providers among others.

His aim is to grow the commercial side of the business in the area and as it grows, create job opportunities across the area.

Having owned businesses within the domestic cleaning sector, Amandip’s knowledge of the cleaning industry, attention to detail and cleaning operative management means, Amandip has all of the experience needed to provide exceptional service to his commercial clients; and as part of the ServiceMaster Clean network, also has the support and backing of a national network and over 60 years of cleaning experience in the UK.

“‘Having owned a successful residential cleaning company, I have decided to expand into the commercial cleaning sector, under the Contract Services franchise network, as I believe there is an opportunity to develop a business in this area.

I am looking to grow a successful business which would not only help the local businesses but also create local job opportunities”, said Amandip Bahia, owner of ServiceMaster Clean Contract Services Nottingham & Derby.

“Having grown and developed his Merry Maids business over recent years, we know how successful Amandip can be and we’re excited to see him succeed and become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Amandip all the best with his new business venture and we’ll be here to help in any way that we can along his journey.

Find out how Amandip and ServiceMaster Clean Contract Services Nottingham & Derby can help you with your commercial & office cleaning requirements by visiting their local web pages.

ServiceMaster Clean Contract Services Mid Anglia had a call late one evening, approximately 6pm from a Main GP practice in the local area where a patient had come into the GP with severe breathing difficulties. It was confirmed this was due to COVID-19 and the patient was subsequently transferred to Addenbrookes hospital. All areas used by the patient were isolated by the client and they called ServiceMaster Clean Mid Anglia for assistance in getting the areas deep cleaned, decontaminated and suitable to be used again.

sanitisation

After receiving the call, ServiceMaster Clean Mid Anglia assigned a cleaning team who were on site for 7am the following morning. The cleaning team were issued full PPE and under the circumstances were provided with full face coverings to reduce the risk to the cleaning operatives.

The team wiped down all touchable surfaces using disposable cloths, including, sinks, treatment beds. A three stage cleaning process was used, firstly with SaniMaster 6 then high pressure steam cleaning followed by re-cleaning with SaniMaster 6. This process was repeated on the floor areas.

Once the clean was completed all PPE was disposed of as contaminated waste and all equipment was sanitised afterwards to ensure there was no cross contamination.

Due to the rapid response of ServiceMaster Clean Contract Services Mid Anglia and availability of cleaning operatives the GP practice was up and running again and accepting patients by 10:00am.

Although many businesses have had to close their doors during this unprecedented lockdown, many of our existing clients have had to remain open to provide valuable services. ServiceMaster are proud to be able to help our clients and any other companies struggling to fulfill cleaning requirements during this difficult time.

At work, you may be exposed to a number of germs, especially when flu season rolls around. Sick coworkers likely touch a variety of surfaces on their way in and out of the office, including shared spaces like the kitchen, bathrooms and conference rooms. Their germs can linger on tables, office equipment, door handles and other surfaces for significant periods of time, putting you and other staff members at risk of getting sick.

Luckily, there are some things you can do to help prevent getting sick with the flu or spreading germs, find out three cold and flu prevention tips from the professionals at ServiceMaster Clean.

Washing your hands

Washing your hands regularly is one of the best ways to prevent getting sick year-round. In the winter months when viruses can remain active longer due to colder temperatures, proper handwashing becomes more important. Use these tips to wash your hands correctly:

  • Wash your hands regularly throughout the day with warm water and soap. Dry your hands thoroughly with disposable towels.
  • Always wash your hands after using the bathroom. These spaces are havens for germs.
  • Wash your hands after coming into contact with any bodily fluid. This includes your own.
  • Use an alcohol-based hand sanitizer when soap and water are not available. Keep an alcohol-based hand sanitizer with you at your desk or in your personal bag or purse.

Cough Etiquette

Coughing is something we all do, and you don’t have to be noticeably sick to cough here and there throughout the day. Using proper techniques when you cough can help alleviate the spread of germs. Teach your staff members these tips to help remind them to cover their cough at work:

  • Cover your mouth with a tissue when you’re coughing, if possible.
  • Dispose of tissues immediately in a nearby wastebasket.
  • Cover your mouth with your hands or cough into the crook of your arm when you don’t have access to tissue.
  • Wash your hands with soap and water immediately after coughing.

Keep Your Surroundings Clean

A clean workspace can help keep germs to a minimum and potentially even increase worker productivity, especially if frequently touched items and surfaces like keyboards, doorknobs and phones are disinfected regularly. Help reduce the number of germs in your office throughout the day by enforcing these cleaning steps:

  • Clean and disinfect daily. Wipe down high-touch surfaces with disinfectant wipes or low-level disinfectant products to help kill germs in shared spaces as well as your own work area.
  • Stock up on supplies. Make sure your office has an adequate amount of tissues, paper towels, soap, hand sanitiser and disinfectant wipes to keep the office clean every day.
  • Allow sick employees to go home. If an employee starts feeling sick at work, let them go home before they have an opportunity to infect the staff around them.

Keep in mind that if your employees show cold or flu symptoms throughout the year, including fever, muscle aches, fatigue and bouts of coughing, ask them if they begin feeling better when they spend time away from the office.

Along with having your staff take an active role with cleaning throughout the day, a janitorial crew can help reduce the number of germs and infections lurking in your office. If you need help keeping cold and flu symptoms to a minimum while you’re at work, call on the experts at ServiceMaster Clean. Our commercial janitorial services can help keep your office clean and healthy. We’ll even work with you to create a detailed, comprehensive cleaning regimen that meets your facility’s unique needs and schedule. Contact us today to find out how we can help your business.

ServiceMaster Clean Contract Services Guildford has been shortlisted for The Give A Grad A Go Employer of the Year Award at the prestigious 2020 Lloyds Bank National Business Awards. Previous winners include fitness sensation Joe Wicks, Timpson CEO James Timpson OBE, DPD UK, Hotel Chocolat, dementia newspaper Daily Sparkle and online fast fashion success story Missguided.

“I feel incredibly proud to be recognised by the Lloyds Bank National Business Awards and to be shortlisted as a finalist. I always strive to be the best in what I do and feel it is important to provide a positive workplace for all of my employees. I have been delighted to be able to offer opportunities to graduates and non graduates and this award would be a validation of our efforts to become a first class employer.

Compared to some businesses we are a small company but with our commitment to providing a first class service to our clients as well as investing in development of our team we have grown rapidly over the last few years, I am so proud to be in the list of finalists and competing against national businesses. Being able to take my team to the awards ceremony to celebrate the success together would be the icing on the cake as we wouldn’t be where we are without them.” Siva Kugathas, Franchisee.

“When it comes to business recognition, the Lloyds Bank National Business Awards are the ones to win. They allow any successful organisation to tell their story, from large private and public companies, to thriving entrepreneurial businesses, promising start-ups and established SMEs,” said Sarah Austin, Awards Director.

“Winning a Lloyds Bank National Business Award comes with significant business benefits, including increased brand awareness and reputation among customers and partners, valuable insight into best practice and employee recognition and retention.”

Siva Kugathas and ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton & Watford have already won several business awards and proud of their commitment to providing excellence in the commercial cleaning industry.

Find out more about Siva & the team here – ServiceMaster Clean Contract Services Guildford.

Cleanliness is essential for every healthcare setting, as it is tasked with protecting the health of millions of people every day. Part of maintaining patients’ well-being is protecting them from bacteria that may be present in a facility that provides medical treatment. Regular cleaning is important to most businesses, but it’s absolutely essential for any healthcare setting, whether it’s a small doctor’s office or a large hospital.

Working with professional janitorial providers focused on meeting environmental cleaning standards for healthcare facilities can provide many benefits for employees and patients. The patient-centred healthcare cleaning programs from the experts at ServiceMaster Clean were designed to help your business achieve three critical goals:

1.Meet environmental cleaning standards

The National Patient Safety Agency (NPSA) mandates that healthcare settings in the UK, follow specific healthcare cleaning standards. Healthcare businesses that don’t comply may be subject to fines and even closure. Facilities that don’t prioritise compliance may also be held legally liable, should serious health issues occur for patients or employees because of an unclean setting.

Before hiring a commercial janitorial provider for your facility, make sure its procedures are based on the above regulatory requirements to provide adequate, patient-centred cleaning.

2. Maintain a professional appearance

A messy or unsanitary healthcare business is unlikely to be a profitable one, patients aren’t going to want to return to medical settings that aren’t professionally maintained. Healthcare businesses should not only keep the medical side of their offices disinfected, but also thoroughly clean the public areas of their facility. Dirty seat cushions in the waiting room, filled waste cans, or visible dirt or grime on floors and furnishings suggest that the facility does not take the responsibility of maintaining a safe, healthy environment seriously.

To maintain a professional medical setting, routine cleaning is essential. Whether the business concerned is a busy outpatient facility or a small dental practice, professional environmental cleaning services can help ensure your patients’ expectations are being met every day.

3. Keep staff and employees safe

Healthcare facilities depend on skilled employees with extensive training and qualifications, and due to the high costs of medical malpractice claims, licensed physicians and nurses are unlikely to stick with a healthcare business that does not meet environmental cleaning standards and regulations. In addition to retaining staff, strict cleaning standards can help improve the healthcare work environment and help increase productivity and worker satisfaction.

Healthcare workers come into contact with countless germs, that’s where professional healthcare cleaning services help protect both staff and patients from potentially serious and even deadly infections. When choosing a cleaning service to maintain your healthcare environment, select a provider committed to meeting the standards and expectations for healthcare environments.

ServiceMaster Clean is a leader in healthcare cleaning services, routinely adopting updates to applicable laws, as well as healthcare cleaning standards recommended by industry regulators. Our experts are trained on the proper cleaning protocols for specific healthcare settings to keep every environment we enter safe for both patients and employees. Contact us today for help maintaining the health of your facility.

A veteran in the franchising industry, our very own, Siva Kugathas has been shortlisted in the Transformation category at the bfa HSBC British Franchise Awards, taking place at the Vox, Birmingham, on November 30.

Siva, who before taking over the ServiceMaster Guildford franchise in January 2017, had already had a career in franchising for over 20 years with both KFC and Pizza Hut, used all that knowledge to transform the business, with turnover now 10 times that of when he first took on the resale.

He chose ServiceMaster Clean Contract Services, a contract commercial cleaning specialist franchise as he believed the potential for growth was evident.

“I am always looking for different and unusual ways to promote my business. In 2017 I featured on Eagle Radio in a carpet cleaning video for “National Clean Your Floors Day.”

Yes, that’s right, a video for radio. It was posted across the radio stations social media platforms and had great results. From this short video, I was noticed by a local company and secured a contract worth £100,000. It’s so exciting when trying something new has such a positive impact on your business.

I already feel incredibly proud to be recognised as a finalist in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning would be the ultimate achievement. I always strive to be the best in what I do and a BFA award would be a validation of this.” Siva Kugathas, Franchisee.

Pip Wilkins QFP, CEO of the bfa, said:

“In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefitted people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners.”

Andrew Brattesani, Head of Franchising at HSBC, added:

“From the offset, Siva was determined to double the size of his business in 18 months. He focused heavily on maintaining relationships with the existing client base and receiving monthly feedback from customers, as well as putting staff retention at the centre of his objectives.”

Siva will go head-to-head against three other franchisees in November.

Good luck Siva!

Maintaining a clean work environment has always been important, but with the global COVID-19 pandemic, regular cleaning, disinfecting and hygiene have become more important than ever.

Trying to run a business right now is more challenging than ever. How do you keep people safe, while still doing the volume of business you need to keep the doors open? How do you protect your employees?

There are several important steps to take, from supplying protective gear to enforcing the guidelines laid out by the government and local health authorities. Keeping a clean place of business is one of the most crucial parts of protecting you, your workers, and your customers.

Regular cleaning and disinfecting are key in preventing the spread of the virus that causes COVID-19. And the safest, most thorough, most reliable way to keep your workplace clean is by enlisting the help of commercial cleaning professionals. Commercial cleaners offer the best protection possible to your business. They bring top-notch experience in fighting new viral threats.  With regular cleaning provided you can focus on your core business while knowing that your employees and customers are safe.

What is Coronavirus (COVID-19)?

Understanding what this virus does, how it’s transmitted, and how to take preventive measures against it are all part of the solution. With so much new information coming in all the time—and a lot of confusion about certain facts—knowing more about the new coronavirus can be an incredible help.

COVID-19 stands for Coronavirus Disease, 2019. The specific coronavirus that causes COVID-19 is called SARS-CoV-2, you may hear people use all three of these terms.

There are at least seven different coronaviruses that can affect humans. Several of them are very serious, causing conditions like SARS or MERS.

Common COVID-19 Symptoms

The new coronavirus primarily affects the respiratory system, causing coughing and shortness of breath. You may also experience fever, muscle pain, or a loss of taste or smell – NHS COVID-19 Symptoms.

Despite this wide range of symptoms, some people may not experience any symptoms at all, part of what makes this virus so dangerous is that people can have it without knowing. If someone with no symptoms—an “asymptomatic carrier”—goes out in public without a mask on, that person can spread the virus to others without realising it.

As someone responsible for a premises where people gather, helping prevent that spread is on you. You’ll want to do everything you can to ensure that an outbreak doesn’t occur at your place of business, including calling professionals to help disinfect all surfaces, so that this disease doesn’t transfer from an employee to employee, or employee to a customer, or vice-versa.

Preventing the Spread in Your Commercial Space

COVID-19 is highly virulent, and it may be transmittable in more ways than researchers originally thought, which means that fighting it is as tough as it is important. However, there are things that you can do to help prevent the spread of COVID-19.

  • Comply with UK Government guidelines and local council guidelines about business closures. If you’re allowed to open your business but conflicted about whether it’s wise to do so, consult with your local health agencies about the potential risks involved
  • Ensure personal protective equipment (PPE) is available to your employees and maybe even your customers if needed
  • Consider requiring PPE for customers entering your store, in order to maintain as safe an environment as possible
  • Communicate expectations to employees on wearing protective gear, how to responsibly interact with customers, and on the importance of staying home if they have any of the above symptoms
  • Follow guidelines about cleaning and disinfecting procedures, clean often, and disinfect surfaces that are frequently touched, even if everyone is wearing protective gear
  • Dispose of and replace disposable masks and gloves as appropriate. People, especially ones who aren’t used to wearing gloves, may touch their face with gloves on, at which point the gloves are potentially spreading a virus, rather than protecting against it
  • Be prepared to take action in the event of contamination. If someone who is suspected or confirmed to carry coronavirus after a test visits your business, be ready to cordon off the area and air it out, ideally for 24 hours, before thoroughly disinfecting it
  • Know and follow industry-specific guidelines. Check to see if the government or your industry’s governing body has issued guidance specific to your business, for instance, hospitals should promptly identify and isolate possible COVID-19 patients. Restaurants and bars may consider changing their layout so that parties of up to 6 are separated by at least six feet while waiting and dining

How Can Commercial Cleaning Help?

Commercial cleaning can help in the fight against viral infections by bringing the right tools and the right experience to your business.

  • Our commercial cleans occur at regular, scheduled intervals that you can depend on. This ongoing preventative measure can help reduce the risk of viral infections for the long haul
  • All of our cleaners are equipped with the right equipment needed for the job at hand. So, you don’t have to worry about whether your disinfectant is approved to fight COVID-19
  • Our cleaners are thorough and are trained to a high standard with cleaning high touch point areas on your premises
  • Our cleaners are trained in cleaning and disinfecting businesses of all kinds, from office buildings to hospitals,

Letting someone else handle your cleaning frees you up to focus on the reason you opened a business in the first place and do the work that you’re good at—the work that you like to do—and let other people use their expertise to handle the cleaning for you.

Find your nearest ServiceMaster Clean Contract Services here and ask for more information on how we can help.