If feels like no time at all since I last shared some fantastic news about ServiceMaster Clean Contract Services AAA winning a business award. Now, business owner Siva Kugathas has done it again.

Siva is totally passionate about his company ethos ‘Customer Mania’ and dedicates his time to building an exceptional working environment for his staff and in turn, building an exceptional team that are also totally committed to the ‘Customer Mania’ ethos.

Siva’s ‘Customer Mania’ ethos is about ensuring the clients satisfaction and providing best in class service is the top priority of every member of staff in the business. It is this focus and dedication that makes Siva and ServiceMaster Clean Contract Services AAA stand out from the crowd and have helped grow such a successful business.

Siva is one of the First ever winners of the Great British Franchisee Awards, The Great British Franchisee Awards focuses on the people who have made UK franchising a success.  They recognise the outstanding performance of franchisees, regardless of the size of their business or the sector they work in.

The judging panel consisted of Suki Dehal – Lloyds Bank, Head of Franchising, Aman Nirwal – BDO, Senior Key Account Manager Franchising, Euan Fraser – AMO Consulting, and Derrick Simpson, Companion of the British Franchise Association.

“I thoroughly enjoyed reviewing all the applications and it has been so refreshing to see how all sizes of businesses from various sectors have coped and adapted their business in response to not only Covid-19 but looking at sustainable growth and business resilience for many years to come. It was great to see so many applications and from a cross section of franchisees too,” Aman Nirwal, BDO.

“We are delighted with the number of high-quality franchisees who entered the awards.   The winners all demonstrated what it takes to be Great British Franchisees,” Johnny Sellyn, whichfranchise.

Learn more about the whichfranchise Great British Franchisee Awards at: http://www.whichfranchise.com/awards/

“I am so happy to receive this award, at ServiceMaster Clean Contract Services AAA, we work exceptionally hard to create a great customer experience and from the time I started my journey with ServiceMaster Clean, I have aimed to be the best at what we do, it is wonderful to be recognised for what we do.” Said Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA.

ServiceMaster Clean Contract Services AAA provide Commercial Cleaning Services in and around the Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich areas.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

 

ServiceMaster Clean Contract Services AAA have done it again, owner Siva Kugathas is exceptionally proud of his staff morale and retention, knowing that a strong staff structure ensures a strong customer service level and happy clients. Siva is delighted to have won the ‘Best Business Award’ for Best Employer which highlights his dedication to creating an exceptional place to work.

Commenting on ServiceMaster Clean, the winner in the Best Employer category, the chairman of the judges said:

“Congratulations to Siva Kugathas for being an inspirational and motivational leader. Siva’s commercial cleaning company ServiceMaster Clean has achieved incredible growth and financial success because of his commitment to placing people at the core of his business. He has generously offered training courses to employees with no or few qualifications helping them get into employment or take up better roles. By creating an environment for staff loyalty and engagement, Siva is a role model who has professionalised his commercial cleaning business and built up an outstanding business.”

All of the winners are listed here www.bestbusinessawards.co.uk/previous-winners

“The Best Business Awards are one of the UKs highest profile awards. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs. But the winners all have one thing in common – they are truly excellent at what they do and have proved this by winning a Best Business Award.”

“I couldn’t be happier to receive more recognition for our commitment to being a best in class employer, I believe creating a strong team is key to providing exceptional customer service which is at the foundation of my business.” Said Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA.

ServiceMaster Clean Contract Services AAA provide Commercial Cleaning Services in and around the Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich areas.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

 

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) are on a winning streak, and this time they’ve won with the International Brand Brilliance Awards, specifically in the small to medium businesses with Turnover under €20m category.

The Brand Brilliance award was selected by judges after a healthy debate, and the winner was the star entry that encompasses the very best of Business Brilliance over the year. This award was to go to the candidate that best demonstrated consistent growth, strong financial performance and Brand recognition. Judges looked for evidence of exceptional delivery, site engagement and functionality, security, innovation and ethical practice. They also looked at how the staff are engaged and developed, how the organisation’s strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

To add to the recognition, Siva and his team also came second in UK Business of the Year Award. This award is designed to celebrate a UK company whose growth, ambition and quality of management has enabled it to out-perform its peers financially, and for a company that has delivered on a compelling business strategy.

2020 has been a very successful year for CS Guildford, Thames Valley, Bracknell, Luton & Watford, as they have adapted to the ever changing COVID-19 situation and been able to support their clients where needed. Building blocks are in place to make 2021 even better.

“I couldn’t be happier to receive more recognition for our commitment to customer service & going ‘Above & Beyond’ in all that we do. The cleaning industry is an industry that has perhaps been overlooked in the past but due to COVID-19 may be valued more by many. I always strive to be the best in what I do and these awards are further validation of this.” Siva Kugathas, Franchisee.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) have won yet another award. This award shows the exceptional dedication to customer service and business growth in the ‘Transformation’ category of the HSBC British Franchise awards. The transformation award is for business owners that have taken on an existing business and transformed it from good to great.

As always, there was stiff competition including from a rival commercial cleaning company, but Siva and his team have an exceptional story that showed their dedication to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Siva has developed a culture of providing exceptional customer service and staff development, which has resulted in strong growth and expansion for the company in all areas.

Siva purchased ServiceMaster Clean Contract Services Guildford from the previous owner in January 2017, and due to their commercial success, the business quickly expanded into the Thames Valley & Bracknell areas followed by Watford & Luton earlier in 2020.

“I feel incredibly proud to be recognised for our commitment to customer service & going ‘Above & Beyond’ in all that we do, in an industry that has perhaps been overlooked before COVID-19. I always strive to be the best in what I do and this BFA award is validation of this.” Siva Kugathas, Franchisee.

 

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford has been shortlisted for The Give A Grad A Go Employer of the Year Award at the prestigious 2020 Lloyds Bank National Business Awards. Previous winners include fitness sensation Joe Wicks, Timpson CEO James Timpson OBE, DPD UK, Hotel Chocolat, dementia newspaper Daily Sparkle and online fast fashion success story Missguided.

“I feel incredibly proud to be recognised by the Lloyds Bank National Business Awards and to be shortlisted as a finalist. I always strive to be the best in what I do and feel it is important to provide a positive workplace for all of my employees. I have been delighted to be able to offer opportunities to graduates and non graduates and this award would be a validation of our efforts to become a first class employer.

Compared to some businesses we are a small company but with our commitment to providing a first class service to our clients as well as investing in development of our team we have grown rapidly over the last few years, I am so proud to be in the list of finalists and competing against national businesses. Being able to take my team to the awards ceremony to celebrate the success together would be the icing on the cake as we wouldn’t be where we are without them.” Siva Kugathas, Franchisee.

“When it comes to business recognition, the Lloyds Bank National Business Awards are the ones to win. They allow any successful organisation to tell their story, from large private and public companies, to thriving entrepreneurial businesses, promising start-ups and established SMEs,” said Sarah Austin, Awards Director.

“Winning a Lloyds Bank National Business Award comes with significant business benefits, including increased brand awareness and reputation among customers and partners, valuable insight into best practice and employee recognition and retention.”

Siva Kugathas and ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton & Watford have already won several business awards and proud of their commitment to providing excellence in the commercial cleaning industry.

Find out more about Siva & the team here – ServiceMaster Clean Contract Services Guildford.

A veteran in the franchising industry, our very own, Siva Kugathas has been shortlisted in the Transformation category at the bfa HSBC British Franchise Awards, taking place at the Vox, Birmingham, on November 30.

Siva, who before taking over the ServiceMaster Guildford franchise in January 2017, had already had a career in franchising for over 20 years with both KFC and Pizza Hut, used all that knowledge to transform the business, with turnover now 10 times that of when he first took on the resale.

He chose ServiceMaster Clean Contract Services, a contract commercial cleaning specialist franchise as he believed the potential for growth was evident.

“I am always looking for different and unusual ways to promote my business. In 2017 I featured on Eagle Radio in a carpet cleaning video for “National Clean Your Floors Day.”

Yes, that’s right, a video for radio. It was posted across the radio stations social media platforms and had great results. From this short video, I was noticed by a local company and secured a contract worth £100,000. It’s so exciting when trying something new has such a positive impact on your business.

I already feel incredibly proud to be recognised as a finalist in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning would be the ultimate achievement. I always strive to be the best in what I do and a BFA award would be a validation of this.” Siva Kugathas, Franchisee.

Pip Wilkins QFP, CEO of the bfa, said:

“In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefitted people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners.”

Andrew Brattesani, Head of Franchising at HSBC, added:

“From the offset, Siva was determined to double the size of his business in 18 months. He focused heavily on maintaining relationships with the existing client base and receiving monthly feedback from customers, as well as putting staff retention at the centre of his objectives.”

Siva will go head-to-head against three other franchisees in November.

Good luck Siva!

All of the team at ServiceMaster Clean Contract Services Guildford, are delighted that one of our clients – YMCA Guildford Foyer has been nominated for an award at the YMCA Youth Matters awards.

Just over 3 years ago YMCA Guildford was registered as a welcome centre for Unaccompanied Asylum Seeking Children (UASC). Due to local authority cuts the welcome centre service was cut. However YMCA Guildford were determined to maintain their services and put to use the expertise developed in that time to support newly arrived UASC within a supported housing environment.

The award they have been nominated for is the Diversity Award 2019 

Read more here: https://www.ymca.org.uk/about/awards/diversity-award-2019#1553519934929-884973d6-8108aea4-3752

We’d love to help the team atYMCA Guildford Foyer get the votes they need to get shortlisted and get the awesome young people they work with to the event and we’d love it if you could help too.

ServiceMaster Clean Guildford, is a franchise of ServiceMaster, owned and managed by Siva Kugathas for just the last 18 months, the business continues to go from strength to strength.

ServiceMaster Clean Guildford provides commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sport stadiums, offices, factories and schools throughout Guildford, Woking and Farnham.

Siva collected Rookie of the Year, Sales Growth and his employee Kinga Derenowska picked up Employee of the Year at the Summer Summit conference for ServiceMaster limited held in June of this year.

“To pick up these three awards despite only being in business a short length of time is fantastic. I am thrilled, we all are.” Commented Siva

“I chose to nominate Kinga for Employee of the Year as this year she really has gone above and beyond. Kinga started as an office admin worker and her main responsibility was doing Payroll and Accounts. She was not responsible for recruitment or any other operational duties. However, she saw that I needed help and took it upon herself to help during her own spare time.

“We grew from 17 employees on payroll when I took over the business to 79 in just 11 months and Kinga has always been on hand wherever needed in the business. I truly believe CS Guildford wouldn’t have grown this much so soon, without the commitment and help from Kinga” Finished Siva

Picking up one award is an achievement, but to collect three in the first year of business is outstanding.

ServiceMaster Clean Contract Services of Guildford have gone from strength to strength in the last 23 months, growing by 500k. The Managing Director, Siva Kugathas has awarded some of his staff for their hard work in accordance with the company’s success.

Siva decided to have an awards evening on 30th November 2018 and hosted it in The Shard, Central London. All that made an appearance, including brand manager Guy Strang, said how enjoyable the evening was.

The three that received an award for the “Sales Contribution Award” were;

Agnes Bielawska

Awards Evening

Kinga Derenowska

Awards Evening

Alexandra Preda

Awards Evening

These three members of staff are all part of the management team at ServiceMaster Clean Contract Services Guildford.

We hope you join us in congratulating these three members of staff on their awards, and of course the continued success of the business as a whole. We look forward to seeing what the next year brings Siva and his team.

ServiceMaster Clean Contract Services provide commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sports stadiums, offices, factories and schools throughout the UK.

ServiceMaster Clean Guildford, is a franchise of ServiceMaster, owned and managed by Siva Kugathas for just the last 18 months the business continues to go from strength to strength.

ServiceMaster Clean Guildford provides commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sport stadiums, offices, factories and schools throughout Guildford, Woking and Farnham.

Siva collected Rookie of the Year, Sales Growth and his employee Kinga Derenowska picked up Employee of the Year at the Summer Summit conference for ServiceMaster limited held in June of this year.

“To pick up these three awards despite only being in business a short length of time is fantastic. I am thrilled, we all are.” Commented Siva.

“I chose to nominate Kinga for Employee of the Year as this year she really has gone above and beyond. Kinga started as an office admin worker and her main responsibility was doing Payroll and Accounts. She was not responsible for recruitment or any other operational duties. However, she saw that I needed help and took it upon herself to help during her own spare time.

“We grew from 17 employees on payroll when I took over the business to 79 in just 11 months and Kinga has always been on hand wherever needed in the business. I truly believe CS Guildford wouldn’t have grown this much so soon, without the commitment and help from Kinga” Finished Siva

Picking up one award is an achievement, but to collect three in the first year of business is outstanding.

Managing Director of ServiceMaster, Alan Lewin said: “It was great to see so many of our franchise community and suppliers gathered together to engage in the Summer Summit event. I am always appreciative of the commitment that our franchisees and suppliers make in taking a day out of their business to invest time with peers, colleagues and the franchise support team at ServiceMaster.

“We recognise achievements in the categories of Growth, People, Customer and Invest, these headings form part of our organisational “North Star” which we use as is a simple guide to cultural performance and strategic execution for all stakeholders across our community.

“We recognise the big obvious stuff like, rising NPS scores, customer service accolades, established franchisees that have grown their revenues by in excess of £1m+, and new franchisees that have got great results from their start up, and beaten their financial projections” Finished Alan

Recognising some of the less obvious, but nonetheless culturally vital parts of franchising is imperative to ServiceMaster and the Summer Summit conference allowed this to happen.

Awards were given for not only growth, but also to those that have given back to their community, or employees of franchisees that have demonstrated their commitment to the brand attributes engaging in initiatives and actions with colleagues and customers well beyond their job description, very often in their own time at their own expense.

“I would like to thank Kinga and rest of the team for their support, along with ServiceMaster, and some older franchisees that have been imperative in my start up process” Finished Siva.