News and blog posts by CS Guildford & Thames Valley

Position: Permanent position

Pay Rate: £9.00-£9.50 p/h depending on experience

Hours: 40 hours a week (Mon – Sun Mornings and evenings)

Description: Working for a reputable cleaning company, working as a Multi site cleaner. Duties to include the requirement of vacuuming and mopping floors, wiping down surfaces, cleaning appliances, equipment’s and toilets, etc.

ServiceMaster Clean Contract Services are sure you will realise how important it is to present your customers and visitors with an immaculate public area creating that critical exceptional first impression. With over 55 years’ experience, and as part of the world’s largest specialist cleaning organisation, the ServiceMaster brand is recognised as a provider of honest, reliable cleaning solutions with a commitment to quality, professionalism and consistently high standards in every commercial property that we clean.


For all enquiries or to apply contact: ServiceMaster Clean Contract Services Guildford
Email: agnes.guildford@servicemasterclean.co.uk
TEL: 01483 575939
Mob: 07554835192

Position: Permanent position

Pay Rate: £8.72 p/h depending on experience

Hours: 1.5h per week, every Monday, between 9.00-13.00

Description: Working for a reputable cleaning company, working as a Multi site cleaner. Duties to include the requirement of vacuuming and mopping floors, wiping down surfaces, cleaning appliances, equipment’s and toilets, etc.

ServiceMaster Clean Contract Services are sure you will realise how important it is to present your customers and visitors with an immaculate public area creating that critical exceptional first impression. With over 55 years’ experience, and as part of the world’s largest specialist cleaning organisation, the ServiceMaster brand is recognised as a provider of honest, reliable cleaning solutions with a commitment to quality, professionalism and consistently high standards in every commercial property that we clean.


For all enquiries or to apply contact: ServiceMaster Clean Contract Services Guildford
Email: alexandra.guildford@servicemasterclean.co.uk
TEL: 01483 575939
Mob: 07741889261

Position: Permanent position

Pay Rate: £9.00-£9.50 p/h depending on experience

Hours: 2 hours a week – every Monday between 9.00-16.00

Description: Working for a reputable cleaning company, working as a Multi site cleaner. Duties to include the requirement of vacuuming and mopping floors, wiping down surfaces, cleaning appliances, equipment’s and toilets, etc.

ServiceMaster Clean Contract Services are sure you will realise how important it is to present your customers and visitors with an immaculate public area creating that critical exceptional first impression. With over 55 years’ experience, and as part of the world’s largest specialist cleaning organisation, the ServiceMaster brand is recognised as a provider of honest, reliable cleaning solutions with a commitment to quality, professionalism and consistently high standards in every commercial property that we clean.


For all enquiries or to apply contact: ServiceMaster Clean Contract Services Guildford
Email: Anna.gt@servicemasterclean.co.uk
TEL: 01483 575939
Mob: 07786458441

Position: Permanent position

Pay Rate: £9.00-£9.50 p/h depending on experience

Hours: 2 hours a week -every Monday between 9.00-16.00

Description: Working for a reputable cleaning company, working as a Multi site cleaner. Duties to include the requirement of vacuuming and mopping floors, wiping down surfaces, cleaning appliances, equipment’s and toilets, etc.

ServiceMaster Clean Contract Services are sure you will realise how important it is to present your customers and visitors with an immaculate public area creating that critical exceptional first impression. With over 55 years’ experience, and as part of the world’s largest specialist cleaning organisation, the ServiceMaster brand is recognised as a provider of honest, reliable cleaning solutions with a commitment to quality, professionalism and consistently high standards in every commercial property that we clean.


For all enquiries or to apply contact: ServiceMaster Clean Contract Services Guildford
Email: claudia.guildford@servicemasterclean.co.uk
TEL: 01483 575939
Mob:07554835192

With the ups and downs COVID-19 is bringing to both individuals and businesses ServiceMaster Clean Contract Services Guildford have had to adjust frequently in order to meet the changing needs of their clients.

The Christmas period, in particular, has had significant challenges which ServiceMaster Clean Guildford have faced head-on. The big challenge faced as with many other businesses was sickness and self-isolating over the festive period. With cleaning operatives off, it is still as important as ever that the client’s needs are met.

This challenge was resolved with intelligent use of staff and shift changes, as several clients closed their doors temporarily, cleaning operatives and supervisors were issued alternative work allocation. This meant that not only staff that wanted work had it but clients also received continuity of service.

It was noticeable that many offices were closed over the festive period but there was a significant increase in requests for one-off deep cleaning and sanitisation. These requests were brought about by businesses wanting to utilise down time to ensure a thorough deep clean and sanitisation for when they could return to work but also following positive COVID cases. In these instances, it was possible to utilise cleaning operatives that would otherwise be furloughed.

All in all, December was reasonably successful for ServiceMaster Clean Guildford considering Covid and the Christmas break. Clients are happy and no issues have been reported. Considering the impact of Christmas & COVID ServiceMaster Clean Guildford still have 50% growth from December 2019 and over 10% from November 2020 which highlights how they have managed continuity of service in such difficult times.

Despite the success of this challenging period so far, ServiceMaster Clean Guildford are not resting on their laurels, planning is still as important as ever and both client service levels and staff levels will be closely monitored. It is important that the business remain strong, effective furloughing of cleaning operatives and management will be used where necessary but the aim is to keep enough provision to ensure continuity of service for valued clients.

Is your current cleaning provider meeting the mark when it comes to your cleaning requirements? Or are gaps starting to emerge?

If you want reassurance with your cleaning so you can focus on your business get in touch with ServiceMaster Clean Contract Services Guildford for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) are on a winning streak, and this time they’ve won with the International Brand Brilliance Awards, specifically in the small to medium businesses with Turnover under €20m category.

The Brand Brilliance award was selected by judges after a healthy debate, and the winner was the star entry that encompasses the very best of Business Brilliance over the year. This award was to go to the candidate that best demonstrated consistent growth, strong financial performance and Brand recognition. Judges looked for evidence of exceptional delivery, site engagement and functionality, security, innovation and ethical practice. They also looked at how the staff are engaged and developed, how the organisation’s strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

To add to the recognition, Siva and his team also came second in UK Business of the Year Award. This award is designed to celebrate a UK company whose growth, ambition and quality of management has enabled it to out-perform its peers financially, and for a company that has delivered on a compelling business strategy.

2020 has been a very successful year for CS Guildford, Thames Valley, Bracknell, Luton & Watford, as they have adapted to the ever changing COVID-19 situation and been able to support their clients where needed. Building blocks are in place to make 2021 even better.

“I couldn’t be happier to receive more recognition for our commitment to customer service & going ‘Above & Beyond’ in all that we do. The cleaning industry is an industry that has perhaps been overlooked in the past but due to COVID-19 may be valued more by many. I always strive to be the best in what I do and these awards are further validation of this.” Siva Kugathas, Franchisee.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) have won yet another award. This award shows the exceptional dedication to customer service and business growth in the ‘Transformation’ category of the HSBC British Franchise awards. The transformation award is for business owners that have taken on an existing business and transformed it from good to great.

As always, there was stiff competition including from a rival commercial cleaning company, but Siva and his team have an exceptional story that showed their dedication to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Siva has developed a culture of providing exceptional customer service and staff development, which has resulted in strong growth and expansion for the company in all areas.

Siva purchased ServiceMaster Clean Contract Services Guildford from the previous owner in January 2017, and due to their commercial success, the business quickly expanded into the Thames Valley & Bracknell areas followed by Watford & Luton earlier in 2020.

“I feel incredibly proud to be recognised for our commitment to customer service & going ‘Above & Beyond’ in all that we do, in an industry that has perhaps been overlooked before COVID-19. I always strive to be the best in what I do and this BFA award is validation of this.” Siva Kugathas, Franchisee.

 

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford has been shortlisted for The Give A Grad A Go Employer of the Year Award at the prestigious 2020 Lloyds Bank National Business Awards. Previous winners include fitness sensation Joe Wicks, Timpson CEO James Timpson OBE, DPD UK, Hotel Chocolat, dementia newspaper Daily Sparkle and online fast fashion success story Missguided.

“I feel incredibly proud to be recognised by the Lloyds Bank National Business Awards and to be shortlisted as a finalist. I always strive to be the best in what I do and feel it is important to provide a positive workplace for all of my employees. I have been delighted to be able to offer opportunities to graduates and non graduates and this award would be a validation of our efforts to become a first class employer.

Compared to some businesses we are a small company but with our commitment to providing a first class service to our clients as well as investing in development of our team we have grown rapidly over the last few years, I am so proud to be in the list of finalists and competing against national businesses. Being able to take my team to the awards ceremony to celebrate the success together would be the icing on the cake as we wouldn’t be where we are without them.” Siva Kugathas, Franchisee.

“When it comes to business recognition, the Lloyds Bank National Business Awards are the ones to win. They allow any successful organisation to tell their story, from large private and public companies, to thriving entrepreneurial businesses, promising start-ups and established SMEs,” said Sarah Austin, Awards Director.

“Winning a Lloyds Bank National Business Award comes with significant business benefits, including increased brand awareness and reputation among customers and partners, valuable insight into best practice and employee recognition and retention.”

Siva Kugathas and ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton & Watford have already won several business awards and proud of their commitment to providing excellence in the commercial cleaning industry.

Find out more about Siva & the team here – ServiceMaster Clean Contract Services Guildford.

A veteran in the franchising industry, our very own, Siva Kugathas has been shortlisted in the Transformation category at the bfa HSBC British Franchise Awards, taking place at the Vox, Birmingham, on November 30.

Siva, who before taking over the ServiceMaster Guildford franchise in January 2017, had already had a career in franchising for over 20 years with both KFC and Pizza Hut, used all that knowledge to transform the business, with turnover now 10 times that of when he first took on the resale.

He chose ServiceMaster Clean Contract Services, a contract commercial cleaning specialist franchise as he believed the potential for growth was evident.

“I am always looking for different and unusual ways to promote my business. In 2017 I featured on Eagle Radio in a carpet cleaning video for “National Clean Your Floors Day.”

Yes, that’s right, a video for radio. It was posted across the radio stations social media platforms and had great results. From this short video, I was noticed by a local company and secured a contract worth £100,000. It’s so exciting when trying something new has such a positive impact on your business.

I already feel incredibly proud to be recognised as a finalist in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning would be the ultimate achievement. I always strive to be the best in what I do and a BFA award would be a validation of this.” Siva Kugathas, Franchisee.

Pip Wilkins QFP, CEO of the bfa, said:

“In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefitted people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners.”

Andrew Brattesani, Head of Franchising at HSBC, added:

“From the offset, Siva was determined to double the size of his business in 18 months. He focused heavily on maintaining relationships with the existing client base and receiving monthly feedback from customers, as well as putting staff retention at the centre of his objectives.”

Siva will go head-to-head against three other franchisees in November.

Good luck Siva!

The last couple of months have been tough for many local businesses and services as they were forced to temporarily close in March when lockdown was put in place; but some had to remain open. Schools, GP surgeries and some businesses all had to remain open to provide vital services. Staying open to provide these valuable services also created its own challenges, keeping staff, patients and pupils safe had new hurdles to overcome.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) provide daily and weekly cleaning for lots of local businesses, schools, nurseries and healthcare providers all year round; and as their client’s needs changed, they were able to adapt working patterns to ensure that their cleaning staff could meet the increased demand on some of their client’s sites to ensure that they could continue to operate safely.

Not only have ServiceMaster Guildford managed to meet the changing needs of their existing clients but, Siva and his team were more than equipped to help new clients that needed additional cleaning support during the crisis to help them to stay open safely. Suitable PPE (Personal Protective Equipment) was provided for all of the cleaning staff that kept working to help keep both them and their clients safe. All ServiceMaster Guildford staff received and continue to receive regular communication to ensure they are up to date with changing requirements.

It has long been ServiceMaster Guildfords aim to establish a long-term relationship with their clients in which they play a key role in enhancing the image, cleanliness and hygiene of their clients premises.

In 2018 ServiceMaster Guildford invested in EShield technology, a disinfection system using electrostatic sprayers. They were the first approved users of the patented EShield technology in the UK, and this technology has enabled them to also provide COVID-19 sanitisation within 24 hours of a call from their client. ServiceMaster Guildford have sanitised offices and factories that had had positive COVID-19 cases, enabling them to reopen their premises to resume their services as soon as possible. The requirements for general deep cleans and sanitisation is also increasing as more businesses and services are allowed to open.

Siva’s priority is to go above and beyond to provide exceptional customer service, he is working with all of his clients to help them to continue to operate by implementing new or reviewing current cleaning processes to help make it safe for all.

Siva Kugathas the business owner of ServiceMaster Clean Contract Services Guildford will be sleeping outdoors again this year on the 20th March 2020 for the YMCA Sleep Easy 2020. Siva is raising money to support the YMCA for the work that they do for young homeless people.

You can help Siva raise money for this great cause by donating directly to their fundraising page – https://www.justgiving.com/Siva-Kugathas?utm_source=Sharethis&utm_medium=fundraisingpage&utm_content=Siva-Kugathas&utm_campaign=pfp-email&utm_term=YdaA53wnB.

JustGiving sends your donation straight to YMCA DownsLink Group so that they can put your generosity to good use!

Thank you for your support!

All of the team at ServiceMaster Clean Contract Services Guildford, are delighted that one of our clients – YMCA Guildford Foyer has been nominated for an award at the YMCA Youth Matters awards.

Just over 3 years ago YMCA Guildford was registered as a welcome centre for Unaccompanied Asylum Seeking Children (UASC). Due to local authority cuts the welcome centre service was cut. However YMCA Guildford were determined to maintain their services and put to use the expertise developed in that time to support newly arrived UASC within a supported housing environment.

The award they have been nominated for is the Diversity Award 2019 

Read more here: https://www.ymca.org.uk/about/awards/diversity-award-2019#1553519934929-884973d6-8108aea4-3752

We’d love to help the team atYMCA Guildford Foyer get the votes they need to get shortlisted and get the awesome young people they work with to the event and we’d love it if you could help too.

One of our franchisees, Siva Kugathas, who runs ServiceMaster Clean Contract Services Guildford slept on the streets to support YMCA!

Siva YMCA

YMCA DownsLink Group hosted their annual Sleep Easy Event at Guildford Castle, which had around 31 people sleeping outdoors on the night of Friday 22nd March.

Siva was one of the dedicated men and women that decided to support this fantastic cause and decided to donate a whopping £1000 to the event and YMCA.

“It was very tough having to sleep just the one night outside, but homeless people sleep every night on the street. I knew I would go home the next day, but those who sleep on the streets don’t have that facility. It made me think deeper.” commented Siva

Sleep Easy has taken place in five locations so far across YMCA DownsLink Groups area, and to date, they have raised more than £42,000! The money raised goes towards helping young people that are currently living homeless, for multiple different reasons.

Donations can still be made online to this great cause at bit.ly/SleepEasy19.

Siva also added, “I am proud to have been involved with this event, and at ServiceMaster Clean Contract Services Guildford we are always looking to closely work with local charities and support them in any way we can”.

ServiceMaster Clean Contract Services Guildford are please to be able to help with this worthwhile cause.

Trincomalee R.K.M Sri Koneswara Hindu College
Old Students Association
United Kingdom

Trincomalee R.K.M Sri Koneswara Hindu College

We would like to express our gratitude for your generous donation of GBP 500.00 towards our charitable causes. Your donation was used to renovate 2 wells in Seethanan Veli village in the Eastern outskirts of Trincomalee District. A community of 100 families were struggling without clean water for drinking and general purpose and your donation helped us in rectifying that.

On behalf of both Hindu OSA UK & Seethanan Veli community, I would like to thank you and hope that you will continue to support our cause in the future.

Fraternally,

Ilancheliyan (Cheliyan)
Secretary

Following a fantastic year, ServiceMaster Clean Contract Services Guildford took the Management team for a social event to show thanks to the team and further build team spirt.

The fixture was Guildford Flames vs Coventry Blaze on Sat 12th Jan 2019

It was a great event and a good opportunity to stop talking all things Office Cleaning and get behind one of the local teams here in Guildford, sadly Guildford lost on this occasion but ServiceMaster Clean Contract Services Guildford will be back to show support soon.

 

The Managing Director Siva Kugathas over at ServiceMaster Clean Contract Services Guildford & Thames Valley joined in with the nation hosting a Macmillan coffee morning for the staff in his team and other staff within his office building.

There were fun little games like “Place The Cherry on The Gateau” and guess the weight of the cake, along with more cake and coffee than a supermarket, it ended up being a fun morning, with some full stomachs!

Siva, the management team, some friends and the ServiceMaster Clean Contract Services brand manager, Guy Strang raised the grand total of £300.22.

I’m sure this is something they will do next year and after hearing how much fun the team had, and how much money was raised other ServiceMaster Clean Contract Services teams around the country will do the same next year also.

ServiceMaster Clean Contract Services Guildford has another podcast on Eagle Radio, have a listen to find out what Guy Strang – Brand Manager for ServiceMaster Clean Contract Services has to say about us and the Contract Services network.

Click the logo to listen to the Podcast.

Eagle Radio pod cast

ServiceMaster Clean Guildford, is a franchise of ServiceMaster, owned and managed by Siva Kugathas for just the last 18 months, the business continues to go from strength to strength.

ServiceMaster Clean Guildford provides commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sport stadiums, offices, factories and schools throughout Guildford, Woking and Farnham.

Siva collected Rookie of the Year, Sales Growth and his employee Kinga Derenowska picked up Employee of the Year at the Summer Summit conference for ServiceMaster limited held in June of this year.

“To pick up these three awards despite only being in business a short length of time is fantastic. I am thrilled, we all are.” Commented Siva

“I chose to nominate Kinga for Employee of the Year as this year she really has gone above and beyond. Kinga started as an office admin worker and her main responsibility was doing Payroll and Accounts. She was not responsible for recruitment or any other operational duties. However, she saw that I needed help and took it upon herself to help during her own spare time.

“We grew from 17 employees on payroll when I took over the business to 79 in just 11 months and Kinga has always been on hand wherever needed in the business. I truly believe CS Guildford wouldn’t have grown this much so soon, without the commitment and help from Kinga” Finished Siva

Picking up one award is an achievement, but to collect three in the first year of business is outstanding.

The Team have been busy at ServiceMaster Clean Contract Services Guildford, we have been helping our local radio station Eagle Radio promote ‘National Clean your floors day’

View our video of Siva teaching presenter Peter Gordon how to clean floors the ServiceMaster Way.

Siva Kugathas (43), of Sutton, spent 20 years working in senior franchise roles, for both Pizza Hut and KFC in both the UK and Europe before choosing to invest in the Guildford-based, commercial cleaning franchise, ServiceMaster Clean Contract Services (CS Guildford). Siva was responsible for creating KFC’s UK Operations Service Manual and achieved the Restaurant Manager of the Year award in 1997.

CS Guildford currently turns over £138,000 and employs 30 staff but Siva aims to double this size of the company and his over the next 18 months. The company provides daily office and commercial cleaning services to businesses across the region and is part of the ServiceMaster franchise network, which has been trading in the UK since 1959.

Siva said: “There’s huge potential for this company and we’re looking forward to seeing rapid growth by adding new clients and by bringing in and developing new staff. The support from ServiceMaster has been excellent and I’m excited to get up and running and working with our new and existing clients.”

Guy Strang, brand operations manager, ServiceMaster Clean Contract Services UK added: “Siva’s experience and passion for providing an excellent customer service is second to none and we’re confident CS Guildford will grow rapidly, bringing wealth and jobs to the Guildford area.”

CS Guildford was founded in 1992 and is part of a national network of 68 licensed office cleaning businesses.