ServiceMaster Clean Contract Services Jemsl (Owned by Rachael & Lee Downer) are a contract cleaning company based in the South of England and are dedicated to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Rachael & Lee purchased ServiceMaster Clean Contract Services North Surrey in 2004 and due to their commercial success, expanded the business to include West London and Hertfordshire, now known cumulatively as ServiceMaster Clean Contract Services Jemsl. Rachael & Lee have developed a culture of providing exceptional customer service which has resulted in strong growth and expansion for the company in all areas.

This dedication, development and success has resulted in Rachael, Lee and their team scooping not one but three awards at this year’s ServiceMaster Clean Contract Services annual awards.

ServiceMaster Clean Contract Services Jemsl won a growth award for growing the business more than £200k in one year, which given part of the year ran over the COVID-19 pandemic is quite an achievement. They also won the North Start customer Service Award for their outstanding NPS score of 100% which is exceptionally good for any business in the cleaning sector. Lastly but probably the most noteworthy was the North Star Invest award, this award was given for the contribution to the community throughout the Pandemic. Rachael & the team at ServiceMaster Clean Contract Services Jemsl, have taken part in the London Moon walk and volunteered to clean a local church so they could reopen after lockdown.

“We are absolutely delighted to have received recognition for our recent achievements.  We are blessed to have the opportunity to work with an amazing Operational and Support team who have gone above and beyond during a difficult year.  Their resilience, commitment and enthusiasm has been unwavering and these awards are a true reflection of this”. Said Rachael & Lee Downer.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added “Rachael and her team are committed to providing exceptional customer service and giving back to the local community, all three awards are very well deserved and I am sure there will be more to come, well done.”

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

Servicemaster Clean Contract Services believe creating a great team, leads to great customer service and great customer service makes for happy clients. As a customer service focussed business ServiceMaster Clean Contract Services Jemsl believe it is important for the employees to be the best they can be.

As part of  HR Manager Monika Nawrotkiewicz’s development ServiceMaster Clean Contract Services Jemsl funded a college course to help Monika improve her English skills – and yesterday Monika received her certificate for passing the course.

This is a great achievement after having to do much of the learning remotely and Monika is hoping to now progress to the next level in September.

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

A huge well done to Joanne Taplin-Knight, Office Manager for ServiceMaster Clean Contract Services London City.

On Saturday 19th June, despite a long wait for the weather to clear, Joanne finally got to jump out of a plane

“I have to say that it was the most terrifying thing I have ever done but an amazing experience and I’m so glad I had the courage to do it!”

All in all, I have raised a staggering £3,500 for Ronald McDonald House Charities, they think I am the highest single jumper fundraiser which is totally overwhelming and I have you all to thank for helping me to achieve this.

I am grateful beyond words for your kind donations and know that it will help the charity tremendously, thank you so much for having faith in me.” Said Joanne.

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Read more about Joanne’s story, here https://www.justgiving.com/fundraising/joanne-taplin-knight

Want to know more about Ronald McDonald House Charities? Here you can find out how they help keep families together through difficult times. You can also learn about making your own contribution to fundraising –  https://rmhc.org.uk/

If you are looking for a company that goes “Above & Beyond” to help your with your commercial cleaning requirements, get in touch with ServiceMaster Clean Contract Services London City for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Jemsl are delighted to receive an award to celebrate their commitment to Eco-Savings.

Over the past 5 years ServiceMaster Clean Contract Services Jemsl have been promoting, and using, the most environmentally friendly products available; from the cleaning products used on sites to reducing packaging sizes and removal of all plastics on site wherever possible.  They also encourage their clients to act responsibly by providing them with eco-savings reports and advising on how they can tackle their own planet saving agenda.

To date they have saved the planet from (the equivalent of) 99,586 plastic bottles and have CO2 emissions reductions of 4, 579, 004 G.

If you are in North Surrey, West London or Hertfordshire and are not completely satisfied with your current commercial cleaning and want to work with a cleaning provider who take environmental responsibility seriously, why not get in touch with Rachael & her team and see how they can help you Call 0800 0430 438 or request a call back.

Joanne Taplin-Knight, Office Manager for ServiceMaster Clean Contract Services London City is daring to go “Above & Beyond” for charity.

On 19th June, Joanne will be going ‘above’ the skyline and ‘beyond’ her comfort zone, by taking part in a skydive to help raise money for Ronald McDonald House Charities.

Ronald McDonald House Charities provide free ‘home away from home’ accommodation at specialist children’s hospitals across the UK, enabling families to stay close to their sick child and maintain a degree of normal family life.

This charity is particular close to Joanne’s heart. A close friend of hers suddenly found herself in a position where the support of the charity was much needed. Her son had fallen 30ft from an abandoned building, suffering a serious brain injury and ending up in a coma for weeks.

Joanne has already smashed her first target of £800, just surpassed her second target of £1200 and is now aiming even higher to support this worthwhile cause.

Read more about Joanne’s story, and if you would like to support Joanne and this worthwhile cause, you can donate here https://www.justgiving.com/fundraising/joanne-taplin-knight

Want to know more about Ronald McDonald House Charities? Here you can find out how they help keep families together through difficult times. You can also learn about making your own contribution to fundraising –  https://rmhc.org.uk/

If you are looking for a company that goes “Above & Beyond” to help your with your commercial cleaning requirements, get in touch with ServiceMaster Clean Contract Services London City for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Jemsl provide commercial cleaning services throughout North Surrey, West London and Hertfordshire. Usually their cleaning operatives would be servicing offices, schools, healthcare centres and other various commercial properties.

But as Lockdown restrictions ease and Managing Director Rachael Downers local church worked towards reopening safely, Rachael and her office team rolled their sleeves up and volunteered to help give the church a clean ready for them to welcome parishioners back through the doors again.

If you are in North Surrey, West London or Hertfordshire and are not completely satisfied with your current commercial cleaning, why not get in touch with Rachael & her team and see how they can help you Call 0800 0430 438 or request a call back.

ServiceMaster Clean Contract Services Surrey-London have a number of schools on their client list. This particular secondary school has, as expected a high volume of footfall on a carpeted stairway.

Despite a regular standard cleaning services, as with any high traffic floor, dirt can become ingrained over time. It is important to have a regular deeper clean in these areas to remove the more stubborn dirt and this will not only help keep the area more hygienic but also help preserve the life of the flooring.

Following the initial request, ServiceMaster Clean Contract Services Surrey-London responded with the full carpet clean within 72 hours, the process took  1 hours per staircase and was done out of hours to avoid disruption to staff & pupils.

This repeat client has this service done once per year and is always thrilled with the result.

Who would you like ServiceMaster Surrey & London to donate to?

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ServiceMaster Clean Contract Services North Surrey & West London are absolutely delighted that our Operations manager, Aga Ovenden has just been awarded the Employee of the Year award at the recent ServiceMaster Annual conference.

The conference was for all ServiceMaster Brands and all of the Contract Services branches were invited. Aga won the Employee of the year for the Contract Services network which we are delighted with.

Aga has been with ServiceMaster Clean Contract Services North Surrey & West London for several years and is vital to our day to day operations and meeting our customer requirements.

Well done Aga.

We just want to say a huge congratulations to Rachael Downer from ServiceMaster Clean Contract Services North Surrey & West London for completing the Moon Walk at the weekend.

Rachael said:

“Wonderful weekend with some wonderful ladies – a long night but such a great atmosphere, humbling stories and motivational surroundings. Thank you so much to everyone for your support and sponsorship.

We raised £1200, and every penny brings us a little step closer to that scientific breakthrough!” xx

ServiceMaster Clean Contract Services Surrey & London Managing Director Rachael Downer will be taking part in the London Moon Walk next weekend (11/12 May 2019) with thousand of other like minded people in an attempt to raise awareness and money for essential research into breast cancer.

The MoonWalk is a 26.2 mile walk (through the night) – if you could spare a few pennies we would really appreciate your support.  There is a link to Rachael’s Just Giving Page below  – if you aren’t able to help please do not worry, just spread the word!

“This will be the third time I have completed the London Moon walk – it is an amazing experience and a cause that has touched most of us in one way or another.

My own amazing Mum lost her battle with breast cancer over 20 years ago – because of the money raised since then with events like The Moon Walk scientific research has developed treatment to unimaginable levels. If we keep pushing we will eventually find a cure for this and other types of cancer. I’ve created this page because I want to make a small contribution to this priceless research – Please help me help them by giving whatever you can using the ‘Give Now’ button. The more people that know about Walk the Walk, the greater their impact, so please also spread the word by sharing my page with your friends and family.

Thank you in advance for your generosity, it means a lot!”

Rachael x