ServiceMaster Clean Contract Services Mid-Anglia franchise was an obvious investment choice for Simon Taplin. The decision was inspired by a desire to work for himself but with the support of a franchisor, following many years of employment in multi-national corporations.

From the outset, Simon believed that the ServiceMaster Clean business format was well thought out, well tested, and offered a clear path to success.

Joining a growing and successful franchise meant that thorough training was provided from the outset with ongoing training and support from ServiceMaster. This made a valuable contribution to the growth and success of the business.

By following the ServiceMaster system, ServiceMaster Clean Contract Services Mid-Anglia have been able offer a complete package of commercial cleaning services. Their comprehensive range of cleaning services enables them to gain contracts with many large and well know organisations at both local and national level.

In 2018, Simon decided to retire from his role as Managing Director. Simon remains the owner of the business but took the decision to step down from operations, allowing himself more personal time and for younger members of the family business to advance. For Simon, there was a clear choice as to who should replace his role.

Having joined the business in 1995 as a mobile cleaner, Malcolm Bennett, Simon’s Step Son had worked his way up through the ranks. This progressive career route provided Malcolm with valuable first-hand knowledge of all areas of the business and the ideal skill-set to step into the role. As Managing Director, Malcolm truly understands what makes a thriving commercial cleaning business.

The business has provided much more than just a career for Malcolm. Through working in the company, Malcolm in fact met his wife, Andrea. The couple now have two children, who, following in the family footsteps, work part-time in the business.

ServiceMaster Clean Contract Services Mid-Anglia now employ 140 staff, including Management, Warehouse, Administration and a Telesales team. Testament to their strong focus on employee engagement, the company still employs one of the original staff members, 30 years on!

With the company not only expanding in terms of client numbers but also geographical coverage,
their vehicle fleet and premises too have grown. They currently operate a fleet of 8 ServiceMaster vehicles, making sure the business can continue to provide a first-class cleaning service to their clients wherever they are located.

In terms of premises, the business was originally based in Simon’s house, as the way many small businesses start out. Following continued growth, in 2002, the operation moved to a purpose industrial unit. Fast forward 8 years and with expanding employee numbers, the business had again out-grown it’s site, prompting the business to relocate to their current location, just outside the beautiful cathedral city of Ely.

Following the success of the ServiceMaster Clean Contract Services Mid-Anglia business, Malcolm’s plans to expand the business further. In early 2021 the decision was made, to invest in another ServiceMaster Clean territory, with the purchase of the Norfolk territory. The investment in the new territory seemed a fitting way to celebrate 30 successful years to date. The team at ServiceMaster Clean Contract Services Mid-Anglia and Norfolk very much look forward to continuing their provision of first-rate cleaning services, working with more clients and achieving further success.

If you are not totally happy with your current commercial cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Anglia and Norfolk today, call 0800 085 3541 or request a quote.

Simon Taplin has owned ServiceMaster Clean Contract Services Mid Anglia for over 30 years and has grown it into a successful business with many loyal clients and a good reputation among the local businesses throughout Mid Anglia. Simon’s Son in Law Malcolm Bennett is now managing director and together they have made the decision to expand the business for the next generation, and have invested in ServiceMaster Clean Contract Services Norfolk.

Cleaning has become so much more important now, than ever in the commercial world. To ServiceMaster Clean, it has always been our priority but to many, cleaning never was. Since COVID-19 has changed and business owners, schools, nurseries and even healthcare providers are taking good cleaning more seriously and understand that using a professional company is the best way to get the cleaning done well.

Having gained over 30 years of experience in the commercial cleaning industry, Simon, Malcolm and their team are delighted to be able to provide their professional commercial cleaning services to businesses, educational establishments and healthcare providers throughout Norfolk and are looking forward to working with new clients, especially as we ease further out of lockdown and start getting back to some kind of normality.

“We invested in CS Norfolk as it looked a good business opportunity to expand into an area close to us with good transport links from our office, with large established and growing Business/Commercial Parks but an area that allowed us to support those businesses with our established cleaning operation team, making sure we could deliver a professional service throughout Norfolk, gained through our current CS Mid Anglia Franchise where we have been providing cleaning services to clients for 30 years’ now. Some of our oldest client we have had from the start.

As Norfolk boarders CS Mid Anglia and is close to our office, most of our staff live within its borders so we have a good background knowledge of the business within the area, the competition and our vehicles are already seen driving around.” Said Malcolm Bennett, Managing Director of ServiceMaster Clean Contract Services Mid Anglia and Norfolk.

“Both Simon and Malcolm are very knowledgeable about the commercial cleaning industry and we know they will be able to make the most of their knowledge and build many great relationships with their new clients in the Norfolk area”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Simon and Malcolm all the best with their new business venture and we’ll be here to help in any way we can along their journey.

ServiceMaster Clean Contract Services Mid Anglia have an excellent reputation among their clients for providing professional commercial cleaning but, with COVID-19 still surging and cleaning being such a high priority ServiceMaster Mid Anglia wanted to offer more to their clients.

All of the key Mobile and Operations Management Team were enrolled on an outsourced training course – The Prevention and Control of Infection and ServiceMaster Mid Angia are delighted that all employees passed the course.

The Award is issued by Training Qualification UK (TQUK) Level 2 and is aimed to allow the Field Operations Teams to enhance their understand of the importance of Cleaning within Medical environments to benefit ServiceMaster Mid Anglia’s clients within that sector.

The training covered subjects like, infection, how viruses are spread, correct cleaning techniques from hygiene cleaning through to decontamination cleaning, Risk Assessments and Chemical Handling and disposal.

Having ServiceMaster Clean Contract Services as your chosen commercial cleaning provider means you are in safe hands.

Thank you to B2W Group for providing the training.

b2w group

Want to know more about how ServiceMaster Clean Contract Services can help you with your Commercial Cleaning requirements? Get in touch today.

ServiceMaster Clean Contract Services Mid Anglia had a call late one evening, approximately 6pm from a Main GP practice in the local area where a patient had come into the GP with severe breathing difficulties. It was confirmed this was due to COVID-19 and the patient was subsequently transferred to Addenbrookes hospital. All areas used by the patient were isolated by the client and they called ServiceMaster Clean Mid Anglia for assistance in getting the areas deep cleaned, decontaminated and suitable to be used again.

sanitisation

After receiving the call, ServiceMaster Clean Mid Anglia assigned a cleaning team who were on site for 7am the following morning. The cleaning team were issued full PPE and under the circumstances were provided with full face coverings to reduce the risk to the cleaning operatives.

The team wiped down all touchable surfaces using disposable cloths, including, sinks, treatment beds. A three stage cleaning process was used, firstly with SaniMaster 6 then high pressure steam cleaning followed by re-cleaning with SaniMaster 6. This process was repeated on the floor areas.

Once the clean was completed all PPE was disposed of as contaminated waste and all equipment was sanitised afterwards to ensure there was no cross contamination.

Due to the rapid response of ServiceMaster Clean Contract Services Mid Anglia and availability of cleaning operatives the GP practice was up and running again and accepting patients by 10:00am.

Although many businesses have had to close their doors during this unprecedented lockdown, many of our existing clients have had to remain open to provide valuable services. ServiceMaster are proud to be able to help our clients and any other companies struggling to fulfill cleaning requirements during this difficult time.

Cambridge office cleaning specialist, ServiceMaster Clean has further expanded its fleet of highly recognisable vans in their bright yellow livery with the addition of a brand new Ford Custom from Marshall Ford Transit Centre in Cambridge.

The new van, shown here with its new driver, Colin will enable ServiceMaster Clean to further deliver specialised cleaning services to clients throughout Cambridge and Ely and will be seen driving around visiting our clients.

Here at ServiceMaster Clean Contract Services Mid-Anglia, we are delighted to announce; our Warehouse Operative, Mick Fishenden has just celebrated his 70th Birthday. We held a small party for him at our office to help him celebrate.

Mick is lucky enough to be celebrating his birthday with two weeks in the Maldives. Have a fantastic time.