ServiceMaster AAA wins four prestigious awards at the International Brilliance Awards 2024.
ServiceMaster Clean AAA is kicking off 2024 with a bang.
Continuing their winning streak after winning two awards at the BFA HSBC British Franchise Awards, being made a three-time finalist in the Customer Centricity World Series, and winning big at the UK Business Awards 2023, ServiceMaster Clean AAA has won a total of four awards at the International Brilliance Awards 2024.
About the International Brilliance Awards 2024
The International Brilliance Awards 2024 brought together industry leaders, professionals, and award-winning individuals for an evening of celebration and inspiration.
ServiceMaster Clean AAA and its owner, Siva Kugathas, won four awards categories, making this the fourth year in a row that they have won big at the event.
But what, pray tell, did they win?
The Awards Won
Entrepreneur of the Year – Brilliance Award
This marked Siva as an entrepreneur exemplifying drive, determination and exceptional abilities in creating and administering a successful business, evidenced by his proven record of leadership, ingenuity, tenacity and success.
CEO of the Year – Silver Award
As CEO of the Year, Siva consistently demonstrated clarity of vision, judgment and motivational skills to transform and empower his business.
This award recognises the ability to bring about real change for the better at a company level, in the industry as a whole and in the lives of employees.
Judges also considered entire track records, with extra attention to accomplishments since January 2017.
Having only just hit the ground running when taking over ServiceMaster Clean Contract Services Guildford in January 2017, Siva has turned his single territory operation into a 14-territory empire in this time, going from strength to strength in both business and community support.
Brilliance in Customer Services – Gold Award
This award recognises businesses constantly striving to exceed customer expectations with industry-leading service standards and innovation around customer experience.
Judges also examined how ServiceMaster Clean AAA measured customer satisfaction through NPS, our TellServiceMaster system.
As well as the effectiveness of complaint handling and how customer service improves their commercial performance.
Brand Brilliance (Small to Medium) – Silver Award
The Brand Brilliance Award was selected after heavy deliberation.
The winners are the star entries encompassing the best Business Brilliance over the year.
This award demonstrates consistent growth, strong financial performance, and Brand recognition.
Judges searched for exceptional delivery, site engagement and functionality, security, innovation and ethical practice.
They also examined how staff were engaged and developed, how strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.
Want an award-winning cleaning service?
If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.
Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.