The owners of ServiceMaster Clean Contract Services Warwick, Michal Kawerski and Dariusz Kowalik have won the prestigious Rookie of the Year award at this year’s ‘ServiceMaster Live’ event.

ServiceMaster Live, which took place this May, is an annual gathering of franchisees from across the ServiceMaster UK brand family. This has been the first time the conference has been able to run since 2019 due to the limitations to public gatherings brought in to prevent the spread of COVID-19. Now finally together again, the event saw franchisees and their teams recognised for their hard work in overall customer service, sales, marketing efforts, resilience in the face of hardships, charity and community work and more, in an awards ceremony at the close of the day. It was a first-time win for Michal and Dariusz from ServiceMaster Clean Contract Services Warwick, who began their business during the pandemic and amidst lockdowns in August of 2020. Despite the challenges that came with starting a business in such difficult and uncertain times, the pair were able to rise to the occasion and prove worthy winners of the ServiceMaster Clean Contract Services Rookie of the Year award.

Michal & Dariusz came to ServiceMaster with previous experience of owning a commercial and domestic cleaning company. Michal has built himself from the ground up, beginning his career in the cleaning industry as a daily cleaner before becoming a supervisor. When he then began his own cleaning business, Michal was struck by how the industry was evolving. He says he witnessed the change in attitudes to cleaning due to the COVID pandemic as he saw more and more people recognise the importance of regularly cleaning and sanitising their premises. Michal and Dariusz knew they could do more, and set their sights on growing a bigger and better business. And although Michal and Dariusz knew the industry and the processes that came with it, they also knew they didn’t want to enter into the unknown alone, and wanted the support and backing of a well-known brand. Michal was already intimately familiar with the ServiceMaster Clean brand as a result of working within our network before for one of our franchises, so the pair knew that with the backing of the ServiceMaster Clean brand, they could grow a truly thriving business.

And they have done just that. Rookie of the Year is awarded to franchisees that are considered brand new to our network – meaning that they have been in business for less than two years. It recognises franchisees who have implemented the ServiceMaster systems to substantially grow their business. For Guy Strang, ServiceMaster Clean Contract Services Brand Leader and Marketing Manager Victoria Tayler, Michal & Dariusz were the clear choice for the winners of this coveted award.

“I am delighted that Michal & Dariusz have won Rookie of the Year. Having previously owned a commercial Cleaning Company, they have fully embraced the ServiceMaster Clean Contract Services Brand and our values and created a fantastic business that will go from strength to strength,” said Marketing Manager Victoria Tayler.

Not only does winning this award solidify the successes of Michal and Dariusz’s journey, but Michal says that winning Rookie of the Year is giving them a boost.

“Aside from making us feel good, [an award like Rookie of the Year] can also offer a great boost to business. An award brings credibility and opens doors to new opportunities. It can impress potential clients, boost sales, and improve employee engagement and loyalty.” Not only that, but Michal says that is proof that they have achieved their goals, and serves as a demonstration “that we take pride in what we do and that we do it well.” He says that he and Dariusz attribute their early success to “staying passionate and focused on [their] goals.”

So, it’s onwards and upwards for ServiceMaster Clean Contract Services Warwick. This award has galvanised its owners to keep going above and beyond in providing their quality and professional premises cleaning services to each and every one of their clients.

And with over 60 years as industry-leading contract cleaning specialists, it’s no wonder that both public and private sector establishments nationwide trust ServiceMaster Clean to deliver a bespoke and professional service every time. For professional cleaning services tailored to you, in a range of environments including offices, GP and medical practices, schools, student accommodation and car showrooms, think ServiceMaster Clean.

If you are in Warwick and any of the surrounding areas and would like to enlist the help of industry professionals with decades of bespoke cleaning experience, get in touch with Michal and Dariusz by calling 01926 353095 or filling out a call-back form today for a free quote.

Written by Tom Page, Digital Content Writer

Siva Kugathas and his team at ServiceMaster AAA have won several awards at this year’s ServiceMaster Live! event.

ServiceMaster Clean Contract Services AAA owner Siva Kugathas has taken home multiple awards from this year’s annual ServiceMaster conference – ServiceMaster Live!

The conference, which took place this May, was a gathering of franchisees from across the ServiceMaster UK brand family and culminated in an awards ceremony at the end of the day. This saw franchisees and their teams recognised for their hard work in overall customer service, sales, marketing efforts, resilience in the face of hardships, charity and community work and more.

Siva is no stranger to awards, having won multiple growth and business awards since starting his journey with ServiceMaster Clean Contract Services back in 2017. Siva purchased ServiceMaster Clean Guildford 5 years ago and saw it as an ideal opportunity to take the established business to the next level. And he certainly has, winning a string of very notable awards including for Business Person of the Year and was one of the first-ever Great British Franchisee of the Year winners back in June 2021 as well as a win from a member of his team, Kinga Derenowska, who also recently won a Global Business Excellence Award. Siva has now added to this list of accolades the ServiceMaster Marion E Wade Award for Franchisee of the Year.

The most prestigious award presented at ServiceMaster Live, franchisee of the year is the pinnacle of achievement for a franchisee in ServiceMaster Brands UK. For Guy Strang, ServiceMaster Clean Contract Services Brand Leader and Marketing Manager Victoria Tayler, Siva was the obvious choice for such a coveted award. He has grown his business by a substantial amount during his time as owner, both financially and literally, adding a large number of staff members to his brilliant team and 12 additional territories since 2017. Part of what makes Siva so effective in this regard is his ability to build and maintain strong relationships, both with customers and with his staff. Even as he was finding his feet when first taking over his business, Siva knew the importance of maintaining and improving relationships with the existing client base. As a result, he arranged face-to-face meetings with each customer which not only allowed him to introduce himself and put a name to a face with all of his brand-new customers. Then, having established a good foundation with the existing client base, Siva set out to improve the already great levels of satisfaction with the implementation of a monthly NPS as well as on-site customer feedback forms which allow him to see where he needs to improve. Siva understands that people are at the heart of any business and that consistent quality communication with these people, be they staff or customers, holds the key to a job well done for all.

“Wow, Siva has won several growth awards, a customer award, people awards, a marketing award and most prestigiously the Franchisee of the Year Award and I am not surprised at all,” says Victoria Tayler, ServiceMaster Clean Contract Services Marketing Manager.

“Since I have known and worked with Siva, he has always worked incredibly hard to grow an outstanding commercial cleaning business, he 100% believes in his staff and they in turn 100% believe in him, this makes for an exceptional business, an exceptional team and exceptional customer service that deservedly goes from strength to strength and I am sure there is more to come.”

Siva himself says that he was “delighted and proud” to win multiple awards whilst surrounded by his team and peers at ServiceMaster Live. He would like to thank his team, to whom he attributes his success, and says he plans to “Increase [his] focus on growth by carrying out more marketing activities as well as increasing the brand presence within [his] region.”

We would like to thoroughly congratulate Siva on his award and wish him all the best for the future, and we look forward to seeing him grow even further, with no shortage of awards sure to come!

If you are in any of the following areas: Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire and surrounding areas and would like some extra help cleaning your premises regularly from a top, industry recognised, business, get in touch with Siva and his award-winning team via the ServiceMaster Clean AAA website. Or call 0800 047 1747 today for a free quote.

Written by Tom Page, Digital Content Writer

The owner of ServiceMaster Clean Contract Services North East is celebrating having won the prestigious Award of Excellence at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. brand family. Franchisees from each network came together to learn from one another and celebrate each other’s successes in an awards ceremony at the end of the day.

This included the presentation of the coveted Award of Excellence, awarded to none other than Chris Blewitt of ServiceMaster Clean Contract Services North East. This is given to a franchisee that has proven to exemplify the ServiceMaster tenet of the pursuit of excellence. Chris has owned and managed his business for four years. He has acquired an excellent reputation among his clients for providing professional cleaning services during this time. This was initially across Durham and Teesside. However, he also developed this by expanding his territory and substantially growing his business by covering a much larger area early last year. As Chris says, “We now cover the whole North East region.’’ Upon embarking on his journey, Chris’s focus was not only on growing his business but also on developing his workforce and creating more local jobs. Not only has he done this – as he now employs 124 people – but Chris also truly embodies the ServiceMaster ethos of going Above and Beyond by always taking time to provide help and support to other franchisees within the network.

As Victoria Tayler, ServiceMaster Clean Contract Services’ Marketing Manager says, “Chris truly deserves this award. Since knowing and working with Chris, it has been clear that he prides himself on creating a first-class service for his clients and fully embracing the ServiceMaster Clean Contract Services Brand. Chris has not only built a fantastic business providing exceptional service to his clients but also provides a great deal of support to the rest of the network and is always eager to help develop and progress the network as a whole.”

Chris says that receiving the Award of Excellence is especially humbling given the size and strength of the ServiceMaster Clean Contract Services network and that he felt honoured to be recognised amongst them at ServiceMaster Live!

“ServiceMaster Clean nationally has a lot of very well-run businesses. I am delighted that our business is considered to be performing at the highest level, in everything we do. It is a credit to the team we have and the tremendous dedication they show day in and day out.’’

“We strive to provide a truly professional cleaning service,’’ he says. “One our customers can rely on. We ensure that all aspects of the cleaning contract are carried out properly. This appeals to the type of customers we want to attract and will ensure our ambitious growth plans should be achieved.”

With ambitious plans and the will to achieve them, it is no wonder and no doubt that the future looks bright for Chris and ServiceMaster Clean Contract Services North East. We would once again like to congratulate Chris and thank him and his team for all their hard work during the difficult COVID-19 pandemic.

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

Written by Tom Page, Digital Content Writer

Client Problem:

At the beginning of the Covid Pandemic the customer had parted ways with their cleaning contractor. When the team were looking to go back to Office working, they required a reliable, efficient & local cleaning company. Initially the client invited 3 companies to quote.

How we helped

We met with the client the same day to carry out a survey and discuss the clients needs.

Along with daily office cleaning, they required a deep clean of all areas, as the Office had been closed for over 12 months, this also included a full carpet clean.

We supplied a quotation the following day for all services.

The client swiftly accepted our quotation. One of the main reasons being we are a local company, with good references.

We then mobilised our team – carrying out the deep clean, and carpet clean prior to the contract going live.

Our services along the side of the regular schedule, includes a daily clean of all high touch points and we have also carried out an infection control clean for the client after a staff member tested positive for Covid.

The benefit

Our Field Service Supervisor carries out regular site visits, along with a monthly Service Review with the client either face to face or via teams – depending on requirements

6 months in the client is happy and will be looking to increase our services further when their second Office re-opens in 2022

 

If you would like to know more about how ServiceMaster Clean Deeland can help you with your commercial cleaning requirements, click here.

The Marion E Wade Award (Franchisee of the Year) is the most prestigious award ServiceMaster presents and is the pinnacle of achievement for a franchise within the company.

The award was given to Kevin this year as him and his team displayed the highest achievement in pursuit of excellence and professional management in the ServiceMaster tradition.

Kevin has been trading as ServiceMaster Clean Contract Services Mercia since November 2008 and has grown to become a multi-million-pound business in that time, purchasing new local territories along the way.

The business cleans over 140 offices, medical centres, schools and warehouses across the East and West Midlands and employs over 300 cleaning staff to complete these regular jobs.

Kevin said –  “We are particularly proud to receive this award in 2021 when we have all faced very difficult challenges due the Covid -19 pandemic. Our management team and all their support workers have really stepped up to the mark this year. It is due to their efforts and dedication that we have been able to not only service our loyal customer base but also grow our business in this difficult business climate”.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added,

“Kevin is a model franchisee that is always looking to improve and expand his business in any way he can. I’d like to personally congratulate Kevin on winning the Marion E Wade Award and look forward to seeing what the future holds for him and his business.”

The Avril Bannister award, was set up in memory of a dear colleague, is awarded annually to an employee who exemplifies their high levels of commitment and service.

We are delighted to announce Hannah Ross, Communal Operations Manager is the winner of the Avril Bannister Award for 2020.

The Avril Bannister Award 2020

The runner up was Colin Barrett, Field Service Foreman.

Congratulations to both Hannah and Colin on their achievements.

If you would like to know more about ServiceMaster Clean Newbury, click here.

ServiceMaster Clean Contract Services AAA (Owned by Siva Kugathas) are a commercial cleaning company based in the South of England, Siva and his team have always been dedicated to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do.

Siva purchased a fairly small cleaning company back in January 2017. Since that time, Siva has grown that initial business by being totally committed to providing exceptional commercial cleaning services and going Above & Beyond to meet his client’s expectations. Following his success with the first business, Siva expanded his operation to a further two territories; Bracknell in 2018 and Thames Valley in 2019. Then having established himself firmly in these areas and having grown the team further, invested in two more areas; Luton & Watford in 2020 despite COVID-19, these were subsequently followed by the acquisition of Ipswich and Colchester and an existing business in East Kent.

In recognition of the dedication to the ServiceMaster Brand, continued efforts, sustained growth, customer service levels and excellent employer status, Siva and ServiceMaster Clean Contract Services AAA won not one award but eight awards at the recent ServiceMaster awards event. These were: North Star Growth Awards for Growth of more than £300k in 1 year and more than £1m in 5 years, The Customer Service Award for gaining an outstanding NPS score, three People Awards, where employees Anna Derenowska, Kinga Derenowska and Zanetta, were all recognised for their outstanding efforts going Above & Beyond. The Invest Award for giving back to the community and The Award of Excellence, for exemplifying the pursuit of excellence in the ServiceMaster Tradition.

Siva commented “To pick up eight awards is amazing, I feel incredibly proud to be recognised by ServiceMaster for our commitment to going ‘Above & Beyond’ in all that we do. I always strive to be the best in what I do and these awards are validation of this.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added “Siva and his team are committed to providing exceptional customer service and giving back to the local community. Siva prides himself on being an exceptional place to work, and fully embodies the ServiceMaster Ethos of Going Above & Beyond. All seven awards are very well deserved and I am sure there will be more to come, well done.”

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

ServiceMaster Clean Contract Services Jemsl (Owned by Rachael & Lee Downer) are a contract cleaning company based in the South of England and are dedicated to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Rachael & Lee purchased ServiceMaster Clean Contract Services North Surrey in 2004 and due to their commercial success, expanded the business to include West London and Hertfordshire, now known cumulatively as ServiceMaster Clean Contract Services Jemsl. Rachael & Lee have developed a culture of providing exceptional customer service which has resulted in strong growth and expansion for the company in all areas.

This dedication, development and success has resulted in Rachael, Lee and their team scooping not one but three awards at this year’s ServiceMaster Clean Contract Services annual awards.

ServiceMaster Clean Contract Services Jemsl won a growth award for growing the business more than £200k in one year, which given part of the year ran over the COVID-19 pandemic is quite an achievement. They also won the North Start customer Service Award for their outstanding NPS score of 100% which is exceptionally good for any business in the cleaning sector. Lastly but probably the most noteworthy was the North Star Invest award, this award was given for the contribution to the community throughout the Pandemic. Rachael & the team at ServiceMaster Clean Contract Services Jemsl, have taken part in the London Moon walk and volunteered to clean a local church so they could reopen after lockdown.

“We are absolutely delighted to have received recognition for our recent achievements.  We are blessed to have the opportunity to work with an amazing Operational and Support team who have gone above and beyond during a difficult year.  Their resilience, commitment and enthusiasm has been unwavering and these awards are a true reflection of this”. Said Rachael & Lee Downer.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added “Rachael and her team are committed to providing exceptional customer service and giving back to the local community, all three awards are very well deserved and I am sure there will be more to come, well done.”

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

Siva Kugathas and ServiceMaster Clean Contract Services AAA has beaten off stiff competition to become a finalist in the Employer of the Year in the Lloyds Bank Business Excellence Awards 2021.

The Lloyds Bank British Business Excellence Awards (BBEA) celebrates and showcases the resilience, innovation and creativity of British businesses.

ServiceMaster Clean Contract Services AAA provide office & Commercial Cleaning Services to businesses, schools, healthcare providers and more. ServiceMaster Clean Contract Services AAA was originally ServiceMaster Clean Contract services Guildford. Siva purchased the existing business in January 2017 and from the outset Siva’s was committed to building a strong team and prioritising exceptional customer service. Siva’s priority is to create an exceptional team and great place to work in an industry that is historically known for his high staff turnover. Siva has introduced a number of staff incentives since acquiring the initial business such as staff events and development training opportunities which help build a better team across the whole business.

Siva Kugathas, Managing Director or ServiceMaster Clean Contract Services AAA said: “We are thrilled to be among the top business in Britain by becoming a finalist in these very prestigious National business awards. Being a finalist is testament to the innovation, hard work and dedication shown by our team during the last year (for example. Meeting the ever changing and developing cleaning needs of our existing clients and those of other businesses that were let down by companies that couldn’t meet the demand)”

Event Director of The Lloyds Bank British Business Excellence Awards (BBEA), Sarah Austin said: “Our awards are a national platform to showcase, celebrate and honour the very best of British business. Becoming a finalist is a very impressive accolade; all our finalists stood out as truly creative and innovative during a turbulent year for British businesses; they have proven their companies to be resilient, entrepreneurial and really are best of class.”

All finalists will present to the judging panel in September, then the winners will be announced at the awards ceremony in November. Tickets to attend the ceremony are available to purchase through the website: https://britishbusinessexcellenceawards.co.uk

If you are in the Guildford, Bracknell, Thames Valley, East Kent, Luton, Watford, Colchester or Ipswich areas and are looking for a commercial cleaning company that goes Above and Beyond, get in touch with Siva today.

 

If feels like no time at all since I last shared some fantastic news about ServiceMaster Clean Contract Services AAA winning a business award. Now, business owner Siva Kugathas has done it again.

Siva is totally passionate about his company ethos ‘Customer Mania’ and dedicates his time to building an exceptional working environment for his staff and in turn, building an exceptional team that are also totally committed to the ‘Customer Mania’ ethos.

Siva’s ‘Customer Mania’ ethos is about ensuring the clients satisfaction and providing best in class service is the top priority of every member of staff in the business. It is this focus and dedication that makes Siva and ServiceMaster Clean Contract Services AAA stand out from the crowd and have helped grow such a successful business.

Siva is one of the First ever winners of the Great British Franchisee Awards, The Great British Franchisee Awards focuses on the people who have made UK franchising a success.  They recognise the outstanding performance of franchisees, regardless of the size of their business or the sector they work in.

The judging panel consisted of Suki Dehal – Lloyds Bank, Head of Franchising, Aman Nirwal – BDO, Senior Key Account Manager Franchising, Euan Fraser – AMO Consulting, and Derrick Simpson, Companion of the British Franchise Association.

“I thoroughly enjoyed reviewing all the applications and it has been so refreshing to see how all sizes of businesses from various sectors have coped and adapted their business in response to not only Covid-19 but looking at sustainable growth and business resilience for many years to come. It was great to see so many applications and from a cross section of franchisees too,” Aman Nirwal, BDO.

“We are delighted with the number of high-quality franchisees who entered the awards.   The winners all demonstrated what it takes to be Great British Franchisees,” Johnny Sellyn, whichfranchise.

Learn more about the whichfranchise Great British Franchisee Awards at: http://www.whichfranchise.com/awards/

“I am so happy to receive this award, at ServiceMaster Clean Contract Services AAA, we work exceptionally hard to create a great customer experience and from the time I started my journey with ServiceMaster Clean, I have aimed to be the best at what we do, it is wonderful to be recognised for what we do.” Said Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA.

ServiceMaster Clean Contract Services AAA provide Commercial Cleaning Services in and around the Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich areas.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

 

ServiceMaster Clean Contract Services AAA have done it again, owner Siva Kugathas is exceptionally proud of his staff morale and retention, knowing that a strong staff structure ensures a strong customer service level and happy clients. Siva is delighted to have won the ‘Best Business Award’ for Best Employer which highlights his dedication to creating an exceptional place to work.

Commenting on ServiceMaster Clean, the winner in the Best Employer category, the chairman of the judges said:

“Congratulations to Siva Kugathas for being an inspirational and motivational leader. Siva’s commercial cleaning company ServiceMaster Clean has achieved incredible growth and financial success because of his commitment to placing people at the core of his business. He has generously offered training courses to employees with no or few qualifications helping them get into employment or take up better roles. By creating an environment for staff loyalty and engagement, Siva is a role model who has professionalised his commercial cleaning business and built up an outstanding business.”

All of the winners are listed here www.bestbusinessawards.co.uk/previous-winners

“The Best Business Awards are one of the UKs highest profile awards. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs. But the winners all have one thing in common – they are truly excellent at what they do and have proved this by winning a Best Business Award.”

“I couldn’t be happier to receive more recognition for our commitment to being a best in class employer, I believe creating a strong team is key to providing exceptional customer service which is at the foundation of my business.” Said Siva Kugathas, owner of ServiceMaster Clean Contract Services AAA.

ServiceMaster Clean Contract Services AAA provide Commercial Cleaning Services in and around the Guildford, Bracknell, Thames Valley, Luton, Watford, East Kent, Colchester and Ipswich areas.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

 

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) are on a winning streak, and this time they’ve won with the International Brand Brilliance Awards, specifically in the small to medium businesses with Turnover under €20m category.

The Brand Brilliance award was selected by judges after a healthy debate, and the winner was the star entry that encompasses the very best of Business Brilliance over the year. This award was to go to the candidate that best demonstrated consistent growth, strong financial performance and Brand recognition. Judges looked for evidence of exceptional delivery, site engagement and functionality, security, innovation and ethical practice. They also looked at how the staff are engaged and developed, how the organisation’s strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

To add to the recognition, Siva and his team also came second in UK Business of the Year Award. This award is designed to celebrate a UK company whose growth, ambition and quality of management has enabled it to out-perform its peers financially, and for a company that has delivered on a compelling business strategy.

2020 has been a very successful year for CS Guildford, Thames Valley, Bracknell, Luton & Watford, as they have adapted to the ever changing COVID-19 situation and been able to support their clients where needed. Building blocks are in place to make 2021 even better.

“I couldn’t be happier to receive more recognition for our commitment to customer service & going ‘Above & Beyond’ in all that we do. The cleaning industry is an industry that has perhaps been overlooked in the past but due to COVID-19 may be valued more by many. I always strive to be the best in what I do and these awards are further validation of this.” Siva Kugathas, Franchisee.

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

ServiceMaster Clean Contract Services Guildford (Owned by Siva Kugathas) have won yet another award. This award shows the exceptional dedication to customer service and business growth in the ‘Transformation’ category of the HSBC British Franchise awards. The transformation award is for business owners that have taken on an existing business and transformed it from good to great.

As always, there was stiff competition including from a rival commercial cleaning company, but Siva and his team have an exceptional story that showed their dedication to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Siva has developed a culture of providing exceptional customer service and staff development, which has resulted in strong growth and expansion for the company in all areas.

Siva purchased ServiceMaster Clean Contract Services Guildford from the previous owner in January 2017, and due to their commercial success, the business quickly expanded into the Thames Valley & Bracknell areas followed by Watford & Luton earlier in 2020.

“I feel incredibly proud to be recognised for our commitment to customer service & going ‘Above & Beyond’ in all that we do, in an industry that has perhaps been overlooked before COVID-19. I always strive to be the best in what I do and this BFA award is validation of this.” Siva Kugathas, Franchisee.

 

Want to know how Siva and his team can help you with your commercial cleaning requirements, contact them here.

Owner of ServiceMaster Clean Contract Services Durham & Teesside, Chris Blewitt picked up three awards at the annual ServiceMaster Clean Contract Services Award Ceremony this year, ‘Rookie of The Year’, ‘Growth Award for Turnover Greater Than £100,000′ and ‘Recommending a New Franchisee’.

The Rookie of The Year award is given to those who are new to the ServiceMaster brand and have performed to a high standard and grown successfully in their first few years of trading.

Chris won the Growth Award for having a yearly turnover greater than £100,000 for 2019. This is a fantastic result from Chris and his team to reach a turnover this high.

A brand-new award that ServiceMaster Clean Contract Services issued this year was the ‘Recommending a New Franchisee’ award, which was given to Chris because of recommended another individual, Asim Sibtain, to buy a franchise and the sale was made in August this year.

Chris Blewitt, owner of ServiceMaster Clean Contract Services Durham & Teesside said;

“I am delighted to have picked up the 3 awards at the recent ServiceMaster Clean Contract Services awards ceremony. In particular, it was great for us to be awarded the ‘Rookie of the Year’ for the best new coming business. It is a credit to the hard work of our team. Starting as the first brand new franchisee in almost 10 years was a bit daunting but with a lot of hard work and the support of ServiceMaster, in less than 3 years we have built a sizeable business from scratch with significant plans for growth in 2021”.

We look forward to seeing Chris’s business grow and with his attitude and work ethic, we’re sure these won’t be the only awards he’ll receive while owning a ServiceMaster Clean Contract Services business.

ServiceMaster Clean Contract Services Guildford has been shortlisted for The Give A Grad A Go Employer of the Year Award at the prestigious 2020 Lloyds Bank National Business Awards. Previous winners include fitness sensation Joe Wicks, Timpson CEO James Timpson OBE, DPD UK, Hotel Chocolat, dementia newspaper Daily Sparkle and online fast fashion success story Missguided.

“I feel incredibly proud to be recognised by the Lloyds Bank National Business Awards and to be shortlisted as a finalist. I always strive to be the best in what I do and feel it is important to provide a positive workplace for all of my employees. I have been delighted to be able to offer opportunities to graduates and non graduates and this award would be a validation of our efforts to become a first class employer.

Compared to some businesses we are a small company but with our commitment to providing a first class service to our clients as well as investing in development of our team we have grown rapidly over the last few years, I am so proud to be in the list of finalists and competing against national businesses. Being able to take my team to the awards ceremony to celebrate the success together would be the icing on the cake as we wouldn’t be where we are without them.” Siva Kugathas, Franchisee.

“When it comes to business recognition, the Lloyds Bank National Business Awards are the ones to win. They allow any successful organisation to tell their story, from large private and public companies, to thriving entrepreneurial businesses, promising start-ups and established SMEs,” said Sarah Austin, Awards Director.

“Winning a Lloyds Bank National Business Award comes with significant business benefits, including increased brand awareness and reputation among customers and partners, valuable insight into best practice and employee recognition and retention.”

Siva Kugathas and ServiceMaster Clean Contract Services Guildford, Bracknell, Thames Valley, Luton & Watford have already won several business awards and proud of their commitment to providing excellence in the commercial cleaning industry.

Find out more about Siva & the team here – ServiceMaster Clean Contract Services Guildford.

A veteran in the franchising industry, our very own, Siva Kugathas has been shortlisted in the Transformation category at the bfa HSBC British Franchise Awards, taking place at the Vox, Birmingham, on November 30.

Siva, who before taking over the ServiceMaster Guildford franchise in January 2017, had already had a career in franchising for over 20 years with both KFC and Pizza Hut, used all that knowledge to transform the business, with turnover now 10 times that of when he first took on the resale.

He chose ServiceMaster Clean Contract Services, a contract commercial cleaning specialist franchise as he believed the potential for growth was evident.

“I am always looking for different and unusual ways to promote my business. In 2017 I featured on Eagle Radio in a carpet cleaning video for “National Clean Your Floors Day.”

Yes, that’s right, a video for radio. It was posted across the radio stations social media platforms and had great results. From this short video, I was noticed by a local company and secured a contract worth £100,000. It’s so exciting when trying something new has such a positive impact on your business.

I already feel incredibly proud to be recognised as a finalist in the BFA Awards. To me, they are the pinnacle of franchise industry awards and winning would be the ultimate achievement. I always strive to be the best in what I do and a BFA award would be a validation of this.” Siva Kugathas, Franchisee.

Pip Wilkins QFP, CEO of the bfa, said:

“In little more than three years, Siva has taken an existing franchise unit and increased its turnover tenfold. This is a fantastic achievement and it has also benefitted people in the community as he has gone from hiring one supervisor to one office manager, one operations manager, three area managers, one sales executive and seven mobile cleaners.”

Andrew Brattesani, Head of Franchising at HSBC, added:

“From the offset, Siva was determined to double the size of his business in 18 months. He focused heavily on maintaining relationships with the existing client base and receiving monthly feedback from customers, as well as putting staff retention at the centre of his objectives.”

Siva will go head-to-head against three other franchisees in November.

Good luck Siva!

All of the team at ServiceMaster Clean Contract Services Guildford, are delighted that one of our clients – YMCA Guildford Foyer has been nominated for an award at the YMCA Youth Matters awards.

Just over 3 years ago YMCA Guildford was registered as a welcome centre for Unaccompanied Asylum Seeking Children (UASC). Due to local authority cuts the welcome centre service was cut. However YMCA Guildford were determined to maintain their services and put to use the expertise developed in that time to support newly arrived UASC within a supported housing environment.

The award they have been nominated for is the Diversity Award 2019 

Read more here: https://www.ymca.org.uk/about/awards/diversity-award-2019#1553519934929-884973d6-8108aea4-3752

We’d love to help the team atYMCA Guildford Foyer get the votes they need to get shortlisted and get the awesome young people they work with to the event and we’d love it if you could help too.

ServiceMaster Clean Guildford, is a franchise of ServiceMaster, owned and managed by Siva Kugathas for just the last 18 months, the business continues to go from strength to strength.

ServiceMaster Clean Guildford provides commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sport stadiums, offices, factories and schools throughout Guildford, Woking and Farnham.

Siva collected Rookie of the Year, Sales Growth and his employee Kinga Derenowska picked up Employee of the Year at the Summer Summit conference for ServiceMaster limited held in June of this year.

“To pick up these three awards despite only being in business a short length of time is fantastic. I am thrilled, we all are.” Commented Siva

“I chose to nominate Kinga for Employee of the Year as this year she really has gone above and beyond. Kinga started as an office admin worker and her main responsibility was doing Payroll and Accounts. She was not responsible for recruitment or any other operational duties. However, she saw that I needed help and took it upon herself to help during her own spare time.

“We grew from 17 employees on payroll when I took over the business to 79 in just 11 months and Kinga has always been on hand wherever needed in the business. I truly believe CS Guildford wouldn’t have grown this much so soon, without the commitment and help from Kinga” Finished Siva

Picking up one award is an achievement, but to collect three in the first year of business is outstanding.

ServiceMaster Clean Contract Services of Guildford have gone from strength to strength in the last 23 months, growing by 500k. The Managing Director, Siva Kugathas has awarded some of his staff for their hard work in accordance with the company’s success.

Siva decided to have an awards evening on 30th November 2018 and hosted it in The Shard, Central London. All that made an appearance, including brand manager Guy Strang, said how enjoyable the evening was.

The three that received an award for the “Sales Contribution Award” were;

Agnes Bielawska

Awards Evening

Kinga Derenowska

Awards Evening

Alexandra Preda

Awards Evening

These three members of staff are all part of the management team at ServiceMaster Clean Contract Services Guildford.

We hope you join us in congratulating these three members of staff on their awards, and of course the continued success of the business as a whole. We look forward to seeing what the next year brings Siva and his team.

ServiceMaster Clean Contract Services provide commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sports stadiums, offices, factories and schools throughout the UK.

ServiceMaster Clean Guildford, is a franchise of ServiceMaster, owned and managed by Siva Kugathas for just the last 18 months the business continues to go from strength to strength.

ServiceMaster Clean Guildford provides commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sport stadiums, offices, factories and schools throughout Guildford, Woking and Farnham.

Siva collected Rookie of the Year, Sales Growth and his employee Kinga Derenowska picked up Employee of the Year at the Summer Summit conference for ServiceMaster limited held in June of this year.

“To pick up these three awards despite only being in business a short length of time is fantastic. I am thrilled, we all are.” Commented Siva.

“I chose to nominate Kinga for Employee of the Year as this year she really has gone above and beyond. Kinga started as an office admin worker and her main responsibility was doing Payroll and Accounts. She was not responsible for recruitment or any other operational duties. However, she saw that I needed help and took it upon herself to help during her own spare time.

“We grew from 17 employees on payroll when I took over the business to 79 in just 11 months and Kinga has always been on hand wherever needed in the business. I truly believe CS Guildford wouldn’t have grown this much so soon, without the commitment and help from Kinga” Finished Siva

Picking up one award is an achievement, but to collect three in the first year of business is outstanding.

Managing Director of ServiceMaster, Alan Lewin said: “It was great to see so many of our franchise community and suppliers gathered together to engage in the Summer Summit event. I am always appreciative of the commitment that our franchisees and suppliers make in taking a day out of their business to invest time with peers, colleagues and the franchise support team at ServiceMaster.

“We recognise achievements in the categories of Growth, People, Customer and Invest, these headings form part of our organisational “North Star” which we use as is a simple guide to cultural performance and strategic execution for all stakeholders across our community.

“We recognise the big obvious stuff like, rising NPS scores, customer service accolades, established franchisees that have grown their revenues by in excess of £1m+, and new franchisees that have got great results from their start up, and beaten their financial projections” Finished Alan

Recognising some of the less obvious, but nonetheless culturally vital parts of franchising is imperative to ServiceMaster and the Summer Summit conference allowed this to happen.

Awards were given for not only growth, but also to those that have given back to their community, or employees of franchisees that have demonstrated their commitment to the brand attributes engaging in initiatives and actions with colleagues and customers well beyond their job description, very often in their own time at their own expense.

“I would like to thank Kinga and rest of the team for their support, along with ServiceMaster, and some older franchisees that have been imperative in my start up process” Finished Siva.