At the beginning of the Covid Pandemic the customer had parted ways with their cleaning contractor. When the team were looking to go back to Office working, they required a reliable, efficient & local cleaning company. Initially the client invited 3 companies to quote.
How we helped
We met with the client the same day to carry out a survey and discuss the clients needs.
Along with daily office cleaning, they required a deep clean of all areas, as the Office had been closed for over 12 months, this also included a full carpet clean.
We supplied a quotation the following day for all services.
The client swiftly accepted our quotation. One of the main reasons being we are a local company, with good references.
We then mobilised our team – carrying out the deep clean, and carpet clean prior to the contract going live.
Our services along the side of the regular schedule, includes a daily clean of all high touch points and we have also carried out an infection control clean for the client after a staff member tested positive for Covid.
Our Field Service Supervisor carries out regular site visits, along with a monthly Service Review with the client either face to face or via teams – depending on requirements
6 months in the client is happy and will be looking to increase our services further when their second Office re-opens in 2022
If you would like to know more about how ServiceMaster Clean Deeland can help you with your commercial cleaning requirements, click here.