Familiar problems? Broken promises?
We’re so much more than a regular office cleaning company.
You raise the same issues each week and despite promises of resolution and action, your problems are never resolved. We insist on a communication log and regular, meticulous inspections carried out by our quality managers to ensure that when problems arise, they are dealt with quickly and professionally.
Understanding Your Cleaning Needs – Our communication logs are there to keep you informed and the benefit of a local company is the ability to speak to people who can make decisions. For this reason, both our Operations Manager and our Managing Director are available to discuss your requirements whenever you need to.
Lack of Supervision?
Understanding Your Cleaning Needs – In our industry, poor supervision is common and often the main reason for a poor quality service. At ServiceMaster Clean we have one of the highest ratios of supervisors to cleaning staff in the industry, backed up by our Service Guarantee.
Understanding Your Cleaning Needs – Our image is important and we carefully guard it with uniformed staff, branded cleaning products and our bright yellow vehicles. This ensures that you recognise people within your premises or establishment at all times.
Different cleaners each week?
Understanding Your Cleaning Needs – Staff turnover within the cleaning industry is high. With a real commitment to employee selection and ongoing development, we consistently achieve higher than average staff turnover rates which helps to deliver a consistent and reliable service to you.
Understanding Your Cleaning Needs – You have enough on your plate running and managing a business, never mind fielding calls from your own staff telling you about un-emptied bins and empty toilet-roll holders. Our Service Guarantee gives you the peace of mind that we’re focused on delivering a quality cleaning solution. Service excellence from the experts at ServiceMaster Clean.
In isolation, these problems may seem like minor details. But we like detail. It’s important to us and what makes us different. Our attention to details, no matter how tiny, make us stand out and shows our commitment to our customers, big and small.
OUR FAMILY OF BRANDS
GETTING IN TOUCH
Leicester LE18 4WS
For further enquiries:
0845 201 1184